Bradesco S/A - Posto de Atendimento Itaitinga

The Bradesco Itaitinga branch is very small, with 2 self-service tellers that operate from 8am until 10pm, after 10pm the branch doors lock and it is not possible to enter the branch.
Despite being small, service is quick and there are rarely queues for services provided on site, there is no cashier to pay bills like larger agencies, which is easily resolved as the deposit next door is a Bradesco correspondent.

What a ridiculous little agency from head to toe; They don't even know what service is. Ridiculous.

Bank present throughout Brazil
In almost every city there is at least one point!

you have to guess the opening hours, in addition to being the worst bank there is, I only use it because the company requires it

Banco Bradesco - Agência 5365

Second time I need to make a check deposit at ATMs and I can't... in addition to the Mulungu branch not accepting this type of deposit, we now have to go to Baturité... when we arrive in Baturité, it doesn't work and we have to go to Aracoiaba.

Totally negative, worst experience I've ever had inside a branch, and the most hilarious thing of all is that it wasn't just this branch, all Banco Bradesco, whether in the countryside or in the city, horrible service, rude people, they don't know how to speak with us, I am referring directly to the employees and especially the manager. A more than regrettable stance for a private bank, I will cancel any and all ties I have with them, not just me, but my family, friends and friends of friends.

I managed to sit down, the service took almost an hour, but it was pleasant and I was well attended to, however the agency makes it difficult to carry out cash transactions, but there are self-service terminals with little queue!

Banco Bradesco - Agência 5449

I don't know what this phone is for if they don't answer to get information you have to go to the agency because they don't answer that miserable phone!

Experience of bad service and now to make matters worse I made a deposit at the fast cash machine yesterday, October 13, 2015 to make a transaction and until now the money is blocked, it is very inefficient for a private agency that wants to keep customers;
It was in the box and it was never like that, in less than an hour the money was ready for handling, even outside working hours as it had already been done at 4:00 pm and on the same day the money was released for use.

I already knew that I would regret turning my main account over to Bradesco.

The phone doesn't answer I call I call nothing

On June 1st, 2017, the agency was fully booked due to the lack of money at the tills!

Banco Itaú - Agência 6378

Best bank in PHYSICAL service I've ever used, fast service, prepared employees, very friendly and helpful, as well as very polite.
Very beautiful, organized and harmonious environment, all of this makes a bank great to be served, I felt on "another level". The only problem is that there is no parking, which can be terrible on busy days.

You are terrible at customer service, I've been calling you for a week and you've been calling and no one answers. I am in another state and need assistance from the Bank to resolve an issue and I need your feedback.

This is absurd, the branch is closed, there is a statement, it will only open when this pandemic normalizes, my father needs to withdraw his benefit and he can only withdraw it at the branch itself, he cannot withdraw it at a 24-hour Caixa, is it now? I have to take my father to Fortaleza to cash it at an agency there, this is absurd.

Easy to access location and service as expected

Banco Bradesco - Agência 0937

Long queues, terrible service, very slow. Almost no one working, seats only inside, opens late and closes early.

Terrible service, more than 3 hours to be seen and the attendants have a mocking face thinking they are doing you a favor by serving you. 1 star is still a good rating for this agency.

Picos with such a large region, Bradesco should expand its service, there are a lot of people for just a few employees. People arrive in the morning and only leave in the afternoon, it's huge disorganization.

Horrifying. Not to mention that the only phone available NEVER worked. I think they let it off the hook.

Horrible full of more I was there today my card is from São Paulo and there was a problem with the chip and I went to receive ka inside with document and it doesn't make payment there was a lady wanting to withdraw her pension and the girl said there was no one to help her get it at the ATM or inside

Itaú

Slow service at cashiers, employees do not respect legal service deadlines.
With 4 people in line, another 45 minutes to be served.
I do not recommend .

Banco Bradesco

I've been there since 1pm and there's a note on the door written I'll be back soon, lunch time is closed with no time to return, lack of information I didn't know which bank closed for lunch

It was horrible, terrible service, I went there when I was 8 months pregnant and it was full, I asked an employee about the preferential rate and he was super rude and said that they don't have that there, so I said: but it's the law and there's a little sign over there informing the preferential and then the man said: if you want assistance, go to the end of the queue, if you can't leave because there is no preferential service here. I got out of there very badly.

BBVA

The staff have always been lovely, but I am very frustrated that the excuse of COVID is used to close the ATM at night, redirecting customers to another branch. Is it really intended to reduce contagion by concentrating all customers at the same point to get the money?

A 10 for the staff and their attention in this office, I am very happy with the personal and individualized attention they provide. Good service, they also manage and solve in the best possible way any question or doubt or problem you may have.

It is shameful that they set us an hour to enter or for payments from the treasury or INSS, charge interest on cards and ATMs, it does not cut, you are a shame

One star because there is no -10.
Shameful that an employee of this bank answers you in this way.
I'm going to tell me where the account number is since I can't see it because it is an account opened ON line.
And what happens is that since it is ON line there is no cost to maintain it.
Well, his answer is that since I wanted to save that money, he tells me just like that, “LOOK FOR A LIFE.”
Do you know my personal situation to have to get to this point to save that money?
This is how the country goes, bitter about life without the desire to work.

We recently requested a mortgage study and they did not respond to us. While other banks have served us wonderfully. Maybe it's their new product: the "zero interest" mortgage. Nor has he responded to my daughter, who is a client, to his manager through the app. Deplorable service and professionalism.

Right in the center of the neighborhood, there is little staff but they serve you with kindness, although you have to remember to make an appointment now with the Covid protocols.

The bad thing is that there is no parking in the area, but there is a bus stop right in front.

Mainly a treatment that cannot be allowed, and speaking to him in good manners.
We went to pay a bill, the machine does not work, he did not want to do the management, he told us that the following week and again he was going to tell us the same story, they charge €3 for commission, he tells us the same as if you order a coffee You have to pay for the service, in a haughty and rude way, we say the cashier outside charges €1 and tells us of course to do the management yourself, he tells us, because in that case we wouldn't even have to pay the €, since we We are performing a service to ourselves according to the employee. Then we tell him but the machine will have to be fixed and he says that it is the fault of our receipt that he is not a technician also in a derogatory way to the profession that is not his bank's problem. ¿ So, whose?
The week before, a man asked him to get a receipt and the machine didn't give it to him. He asked the same employee for help and told him, before checking anything, you haven't given it to him and that's it. Then he went to check it and sure enough, the man had done well, except that the machine didn't work and with a lot of work and a bad face he got the receipt. If you don't like your job, leave room for someone else who knows how to value and do it, there are many people who would already like it.
Also, from an unused card and being young and without having a cent, as soon as you put money into it, they took almost €70 (this does not happen in La Caixa, for example). It is never too late to improve.

A star for putting something, painful today's workers 11/9/2022 very bad attention above tells me to take off my mask and they have not solved anything and very little desire to work, for my part they are already going to lose two clients and my pension also all taken away, wanting to leave because it was 1:30 p.m. lousy attention. Let's go today's cashier a useless salary. Who is he to say that I take off my mask without knowing each other at all and if he has the covid. Put a solution or you are going to have to close at least that branch..

I withdrew cash from the ATM machine selecting to not do the dollar conversion by selecting the euro. At the end of the transaction it told me what their exchange rate would be saying that I had selected them to do the conversion for me. What a dishonest bank.

Yesterday my daughter was at the ATM to activate her credit card once and the treatment by the person at the table was regrettable, with no one in the office. Gentlemen, if you don't know how to serve politely and kindly, since that is your job and that's why you get paid, go home and dedicate yourself to something else. I will change banks

Very bad customer service, the cashier was very empathetic and attentive but only he worked (and he had a long line waiting), since his colleague was dedicated to looking at photos and chatting about particular topics with another person and when she left I approached him. ask for information and he refused to give it to me, sending me to the queue even though my question was not exclusive to the cashier.
There are many good professionals looking for work, they should take this into account.

Good morning, today I was in this branch, and the woman at the cashier was very unpleasant, with bad answers, I am surprised that there is only one person for this branch when it is a busy area, I do not recommend it, the treatment she offers is disastrous, I prefer to go further and serve me better

I have gone to withdraw money and you cannot withdraw money from the ATM that is located on the street, they direct you to the one inside. And since it is raining, curiously the door through which you access the ATM is closed. A total disaster, what a service this office provides

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