BBVA

I withdrew cash from the ATM machine selecting to not do the dollar conversion by selecting the euro. At the end of the transaction it told me what their exchange rate would be saying that I had selected them to do the conversion for me. What a dishonest bank.

Yesterday my daughter was at the ATM to activate her credit card once and the treatment by the person at the table was regrettable, with no one in the office. Gentlemen, if you don't know how to serve politely and kindly, since that is your job and that's why you get paid, go home and dedicate yourself to something else. I will change banks

Very bad customer service, the cashier was very empathetic and attentive but only he worked (and he had a long line waiting), since his colleague was dedicated to looking at photos and chatting about particular topics with another person and when she left I approached him. ask for information and he refused to give it to me, sending me to the queue even though my question was not exclusive to the cashier. There are many good professionals looking for work, they should take this into account.

Good morning, today I was in this branch, and the woman at the cashier was very unpleasant, with bad answers, I am surprised that there is only one person for this branch when it is a busy area, I do not recommend it, the treatment she offers is disastrous, I prefer to go further and serve me better

I have gone to withdraw money and you cannot withdraw money from the ATM that is located on the street, they direct you to the one inside. And since it is raining, curiously the door through which you access the ATM is closed. A total disaster, what a service this office provides