BBVA Bancomer CD Acuña Headquarters

Good evening and just as a point of opinion, the other day I went to your branch and again they were very attentive and always ready to help, the branch was a little busy and my wife came in to do a transaction for which I waited in the area of the cashiers, point number one, a person entered and without saying anything took several photos of the cashiers area. The person himself looked like a technician or something like that since he was carrying a backpack on his back and another slightly larger bag on his back. hand, even though the security guard was there he did not ask anything and asked the person for some identification, moments later this person entered the bank and again without showing an identification or carrying one, point number two moments later he entered the bank another person apparently from maintenance since he was wearing a safety vest and apparently carrying a piece of acrylic or something like that and in the same way he passed without the guard identifying him or stopping him, I know they could be bank workers but they never knew You know, I'm just asking you to be a little more careful.

Good attention and respect to your clients

They are always very helpful and provide excellent service.

Very good service, there is an elevator for people with disabilities which is excellent!

Banco BBVA

This bank has been in this location for quite a few years now and nothing has changed.
However, it has a large underground parking lot and ATMs for withdrawals and deposits in case the bank is not open. The facilities in general are good and it is the only one of its branches that opens on Saturdays. 👍🏻

Are they still open on Saturdays?
If the answer is yes, could I make an international transfer on a Saturday with an executive?

Excellent attention. Starting with the one that generates the shift and the cashiers alike.

I went to get a debit card and they attended me well and quickly, the staff was very friendly, it didn't take long

Terrible service, we are still waiting before November for a card that has expired and my father-in-law, due to immigration status, cannot go home. We are in Texas and with a notarized letter from the Mexican consulate and identification presented in person, they still do not resolve us and we are already a few days away. at the end of January and I went twice to bring them stationery. Please solve it, it's been a long time, my father-in-law needs his pension!!!!

They don't give you a turn and you have to wait too long because they pass on to more people before you even if you arrived earlier

Horrible service, they are slower than my grandpa. More than an hour of waiting for a deposit.

BBVA Plaza Inova

Very good location, and even better deposits at the time you like, with the new ATMs

Inappropriate to put the approximate waiting time on the shift tickets. My shift exceeded the indicated time 👎

Clean, good attention and everything works 100.

They have already started with their mafufadas, how they give them support for efficiency, the staff takes control of the shift system and they apply several shifts to the same client and they do not let you take your turn saying that it does not work... they are already the same as those of banamex......

Neither BanCoppel nor Elecktra treated me so badly for using my own money

BBVA

The information says that they open the branch on Saturdays, it is not true.

Terrible service, just to cash a check it took me more than 3 hours to check out. Without a doubt, it is the BBVA branch that takes the prize for slowest in the entire state. 👎

Good service and disposition, I think it is one of the best banks

Excellent branch, excellent attention from the executives, but I can't say the same about a lady at the window who was at #4 with a bad attitude, she went for a renovation and she told me that it couldn't be done but before I had asked the executive and she told me He had said yes, and I told him so. Totally he made me the renewal but with a bad attitude when signing, he throws the pen at the window.

Good place to carry out banking operations, payments, transfers, withdrawals at the window and ATMs.

Excellent service both at the counter and executive

They have a very slow process although a very friendly executive

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