BBVA

One star because there is no -10. Shameful that an employee of this bank answers you in this way. I'm going to tell me where the account number is since I can't see it because it is an account opened ON line. And what happens is that since it is ON line there is no cost to maintain it. Well, his answer is that since I wanted to save that money, he tells me just like that, “LOOK FOR A LIFE.” Do you know my personal situation to have to get to this point to save that money? This is how the country goes, bitter about life without the desire to work.

We recently requested a mortgage study and they did not respond to us. While other banks have served us wonderfully. Maybe it's their new product: the "zero interest" mortgage. Nor has he responded to my daughter, who is a client, to his manager through the app. Deplorable service and professionalism.

Right in the center of the neighborhood, there is little staff but they serve you with kindness, although you have to remember to make an appointment now with the Covid protocols. The bad thing is that there is no parking in the area, but there is a bus stop right in front.

Mainly a treatment that cannot be allowed, and speaking to him in good manners. We went to pay a bill, the machine does not work, he did not want to do the management, he told us that the following week and again he was going to tell us the same story, they charge €3 for commission, he tells us the same as if you order a coffee You have to pay for the service, in a haughty and rude way, we say the cashier outside charges €1 and tells us of course to do the management yourself, he tells us, because in that case we wouldn't even have to pay the €, since we We are performing a service to ourselves according to the employee. Then we tell him but the machine will have to be fixed and he says that it is the fault of our receipt that he is not a technician also in a derogatory way to the profession that is not his bank's problem. ¿ So, whose? The week before, a man asked him to get a receipt and the machine didn't give it to him. He asked the same employee for help and told him, before checking anything, you haven't given it to him and that's it. Then he went to check it and sure enough, the man had done well, except that the machine didn't work and with a lot of work and a bad face he got the receipt. If you don't like your job, leave room for someone else who knows how to value and do it, there are many people who would already like it. Also, from an unused card and being young and without having a cent, as soon as you put money into it, they took almost €70 (this does not happen in La Caixa, for example). It is never too late to improve.

A star for putting something, painful today's workers 11/9/2022 very bad attention above tells me to take off my mask and they have not solved anything and very little desire to work, for my part they are already going to lose two clients and my pension also all taken away, wanting to leave because it was 1:30 p.m. lousy attention. Let's go today's cashier a useless salary. Who is he to say that I take off my mask without knowing each other at all and if he has the covid. Put a solution or you are going to have to close at least that branch..