HilFab Custom Ironworks LLC

Paul Davis Restoration of Las Vegas

Paul Davis company did a quick, efficient work on my property. It was an emergency situation due to water damage and they performed a professional job to take care of it.
The staff working on my property David, Cameron, and Kevin were very friendly, communicative, and efficient.

Sam, Jason and Jon (PMO) of the mitigation team were very customer centric and approachable. They kept us informed of every action taken to resolve the water moisture issue in our master bathroom. From start to finish, they conducted business with professional courtesy. Great teamwork and service!

Paul Davis Restoration did a wonderful job on my flooded laundry room.  The workers were professional and did a great job.  Everyone was on time, worked cleanly and were respectful of my home.  I hope not to need another restoration job again, but if I do, I wouldn't hesitate to work with them again!

When my condo flooded due to a broken pipe, I called Paul Davis and they sent employee Cameron out immediately to start extracting water and stop the leak. He was soon joined by another employee named Sam and together they did a fantastic job protecting my furniture and getting as much of the water out as possible. I will recommend this company whenever there is a need for restoration.   My thanks to Paul Davis crew.

We are still in the process of completing the construction and remodel due to a flood. So we can’t comment on quality or value however, every single person who has come in the home, and there have been at least 12 has done nothing but go above and beyond to satisfy every need that my 89-year-old grandmother had. She’s extremely nervous about having people in her home and touching her lifelong Items and they have done nothing but put her mind to ease and made this bearable. They have been efficient,on time, communicative, professional, and have gotten things done in such a timely manner. We would not have been so comfortable with any other company. John, Mike, Olivia. Brenda, Joey, and Sam have a personal interest in the Paul Davis brand it seems because they treat each task as though that was their name on the company. Thank God for a glimpse of what customer service used to look like!

JD Stairs Inc.

Our families experience with JD Stairs was nothing but amazing. From Day 1 when my husband met with Kevin to go over our vision, to meeting with the Project Managers MULTIPLE times because our vision changed....multiple times. Everyone was incredible. Always patient and professional. Willing to give ideas as well as recommendations to ensure we were truly happy. Eddie was our project manager and was there every single day to ensure the process went smoothly. When the team was not 100% on a certain piece of the railing, they ensured it was replaced even though I'm sure I would never be able to tell. Throughout the project, there was not one day that the team was not there when they said they would be, if anything they arrived early.

At the beginning of the process, the team ensured that our house and all items where protected. I mean everything! The teams cleaned daily as they left and made this the most incredible experience.

However, the most important detail to me is to share how they customized the process, as we have small children. This project may have ended a few days earlier, however they went above and beyond to remove our previous railing section by section and replaced section by section so that we would not need to leave the house, and that our children were safe.

The finished product was beyond anything we could have imagined and we are beyond impressed with every single detail that JD Stairs did to ensure their work is perfect.

Thank you, Eddie, Kevin, Yoon, and "Team Stain". You've set the bar high for our next project.

We work regularly with JD Stairs. The entire team there is professional and knowledgeable. Those in the industry speak very highly of the quality and history of this company. Would absolutely recommend them and trust with making sure the job is complete at the highest quality by individuals who know what they are doing.

I personally did not use this business BUT I do know the gentleman is VERY honest and reliable. He found my husbands cell phone in Las Vegas and returned it to us. Very thankful for him and I’d def use him for business !

Let’s just start off with, Good people are hard to find these days. Your employee (RIGO)👍🏽 found a phone that belong to my cousin vacationing that he lost and got back to us to return it. It may be time to promote this man💯

This place is amazing. They do astonishing work! They are always eager to help and all our dealings were full of integrity. They delivered more than I bargained for. I am definitely keeping these guys in my contacts as my first choice for ANY kind of construction.

Sierra Air Conditioning & Plumbing

Sierra AC did my AC replacement recently. The installers have done a nice and clean jobs. However, when I contacted their office for follow up ceiling entry repairs, I go no answers. I called their customer service three times, every time they promised they would call me back for scheduling. In fact, there was no one calling back. Without ceiling repairs, my AC installation can only be considered half done. Therefore I give Sierra AC 3-stars here.
Ceiling holes allow dust and bugs to enter my bedroom easily. If Sierra AC can get holes fixed quickly, I would consider raising their star ranking. If this repairs got seriously delayed, I may have to consider lowering their star rating.  Hope they take care post-insulation repairs seriously. Otherwise the project is still not done.

Progress- three days after my comments above, Sierra AC called me back and scheduled the ceiling repairs. Now the ceiling looks fine. So I raised their star level to 4 . Nice job done.

The only thing that prevented me from giving a five star is the AC system has not be tested for cooling, since it was installed in winter. I will need to reevaluate the AC function in summer.

Sierra Air Conditioning is what a 5-Star company should look like. They provide exceptional customer service with professional people representing them. Our tech was Erik, whom represented
his company with the utmost pride. His communication skills, knowledge & positive attitude were refreshing. Erik is "Best in Class". The office staff cares and works tiresly to resolve issues. Sierra is an excellent company with top tier employees.

Full System install, available to Costco members. Arrived early, Courteous and professional and clean. Install went great. Would definitely contract again.

I have had a maintenance contract with Sierra since i purchased my home 4 years ago. I have them come out for maintenance twice a year. And recently had a minor issue my A/C which was resolved quickly by Joshua Cervantes. I had a few general questions about my system and Joshua provided me with some valuable insights about maintaining longevity on my system. It was much appreciated.

The techs who have been assigned to me over the years have been consistent in their level of service. They are always knowledgeable, courteous, and professional. This is a great company to trust your service with.

Logan was on time, professional and quick. He gave me a the same price as the estimate I was given over the phone. I got a good deal and a nice tech. Thanks Logan and Sierra!

Titan Stairs Inc.

I had been talking to another company for months as our home was being built. Last minute we decided to go with Titan (BIG MISTAKE!). They were able to fit us in their schedule sooner (which dragged out to be a lot longer). The price was lower at first but once we changed the style it was about the same as the other company. Also, the salesperson seemed really open and honest. Which I feel that was the major factor for our decision. As the job started, they were minor issues here and there. The real issue started once they completed the project. Two days after the completion, we noticed the wood bowing. We left the salesperson a voicemail. By then obviously our check for the balance had cleared. We had also just paid someone to repair all the drywall and the paint damage that was created by the demo and installation. They got back to us on Monday, since our voicemail was on Saturday. They did have multiple managers come and inspect. The managers at the time said that they will cover our drywall repair cost. Once they did repair the warped area, it was a different song and a dance. They wanted a receipt and since we had not anticipated on this happening, we did not get one. Obviously it was repaired when they had to tear it all apart again and damage it all over again. Therefore we had to hire our drywall and painters back again to repair our walls. They also were complaining that they lost money on the project, which is super hard to believe after what it really cost us! Not to mention all the delays which delayed our move and created more expenses for us. To top it all, we are still getting cracks out of nowhere in the wood (last picture). Please do not waste your money and time with them! If you are considering other companies like I did, don’t fall for the honest and sincerity of the salesperson. There is nothing honest about them! They use a wood that they damn know it has moisture in it. They make promises that they don’t deliver. And the quality and the workmanship is so bad that you have to constantly walk on eggshells that it may get damaged!!
UPDATE: The warranty manager Mike, he is very nice. They actually came and fixed all of our issues. They were very respectful and understanding to my health issues and made sure to minimize creating dust and anything that would affect me to the best of their abilities. (I really appreciated that!)
The only reason that I’m still not giving them 5 stars is that we still did not get the reimbursement of our drywall repairs as we were promised we would.

What a great product and crew was clean, nice and prompt. Wish I had more stairs to do. We went from the 80’s to present day with the changes made

We absolutely LOVE the way our stairs turned out! They do beautiful work & everyone was very pleasant to work with. Best of all, they showed up when they said they were going to & they got the job done in a timely fashion. Wish we could give them more stars!

I am so disappointed with the customer service of this company and I have not even gotten to the point where I have an estimate in hand.  The sales pitch was great, but that was 2 months ago.  We have since been trying to get a call back from the rep who came out.  We still have not even gotten our estimate.  I do not understand how a company can treat a potential customer like this.  I have given them the benefit of the doubt more times than not.  Unfortunately, I think it might be time to move on.  We just don't know what else to do.

We hired this company to build  new stair rails and stain them. They did the first coat  of staining and have not finished the job. The bottom layer is showing all over the place and the rails look terrible. For several months we have been calling and emailing for them to finish and they say they will get back to us. They were paid in full and are not cooperating to complete the job. When you call the company, the  voice mail cuts you off being unable to leave a message. The sales manager Danny Nelson is useless.

Windy City Air Conditioning & Heating

WINDY CITY IS OUT OF BUSINESS
Windy was bought by Max Air who was then bought out by ProZone. If you had a service agreement with Windy it is NOT honored by ProZone .

When our air stopped working, both blower and cooling unit yesterday evening, we assumed we'd be out of commission for the next few days, not a fun prospect in the Vegas heat. But they answered the phone outside of normal business hours at around 6am this morning, and had someone ready to come out between 12 and 2 (who also showed up at 11:30, huge kudos for coming early when available). They send out a text with the picture and a bio of your tech, as well as a tracker so we can see how long it will take for the tech to arrive, which is super cool. Love that service.

Thomas, our tech, was awesome! He was knowledgeable and laid out as much information as possible, so we knew the how and why of what was happening. It didn't feel like it was a hard sell of things we didn't need in order to boost profits, which unfortunately is always a risk.

All in all, 10/10 experience! Fast, friendly, professional, and reasonable pricing, what more could you ask for?

My air conditioner went out on Saturday July 3 (of course on a holiday weekend). A friend of mine recommended Windy City so I called them about 5:30 pm and they said they would call me on Sunday July 4th at 8 am to set up a time for a tech to come out (this is the point where I know it’s going to cost a fortune due to it being a holiday and on a Sunday). Windy City called at 8 am and the tech was at my home before 9 am. Thomas was awesome - very professional, great personality and didn’t try to sell me something I didn’t need. He had my air conditioner up and running in less than an hour and it didn’t break the bank. I don’t write many reviews but the outstanding customer service from Windy City went above and beyond my expectations. When you run a business and put your customers first - without seeing it as an opportunity to make a few extra bucks - that to me is first class service. I will recommend this company to everyone and will continue to use them in the future. Thank you!!!

I believe in preventive maintenance, so I called a company I used last year to check my AC and furnace, and to my surprise they said they were going out of business.  I asked if they could recommend another AC/HVAC company; they recommended Windy City. I called Windy City and joined its Premier Club to have spring and fall inspections. Windy City did a great job, and the technician was thorough and professional. I am a very satisfied Windy City customer, and you will be too!

Contacted Vern, he came as a referral, and I am so grateful.  He came right out and was extremely professional, knowledgeable and their services were at a fair price. (I shopped around and they were the most comprehensive and at the right price)  Vern explained in detail what would be needed to get my air conditioning/furnace system back on line.  The team that came out, special thanks to Andy, Bruce and Juan, these guys were terrific.  It was a big job, but they worked late and non stop until it was completed. Excellent customer service, I highly recommend this company and team!

ICE Heating & Cooling

ICE Heating & Cooling Air Conditioning & Plumbing Services truly impressed me with their exceptional service. From the moment I contacted them, their customer support was friendly and helpful. The technicians arrived promptly, and their expertise was evident in the way they handled my air conditioning repairs. My system is now running smoothly, and I'm grateful for their outstanding work!

I recently faced a plumbing nightmare in my home, and their services were a lifesaver. The problem seemed insurmountable, but his expert team tackled it with unwavering determination and skill. He arrived promptly, assessed the situation, and provided me with a clear plan of action. Throughout the process, they kept me informed, making sure I understood every step of the way. What could have been a catastrophic situation turned into a manageable repair, all thanks toICE Heating and cooling. Their professionalism, transparency, and commitment to excellence make them the gold standard in plumbing services. I am forever grateful!

I have two different services provided by ICE Heating and Cooling and both times I have been impressed by the professionalism and timeliness they have provided.  The first visit was for an emergency A/C repair and the most recent a scheduled maintenance for my hot water heater.  Albert arrived at the scheduled time and was very knowledgeable and friendly.   I would highly recommend this company.

The technicians foe ice came to service my heating system. They arrived when they said they would serviced my unit neatly and without any disturbance to us. I found them to be courteous and answered all my questions. Before entering my house they but on pink booties, real men wear pink.
Thank you ice
Ron

I have a lot of good things to say about ICE Heating and Cooling Air Conditioning and Plumbing Services in Las Vegas. Their team was punctual, professional, and knowledgeable. They quickly diagnosed and fixed the problem with my air conditioning system, and their efficiency saved me both time and money. I highly recommend their services to anyone in need of reliable HVAC and plumbing experts.

Sierra Air Conditioning

Noticed that the outdoor unit was making an odd sound. Called Sierra and they sent someone over right away. Met Service technician Justin C. and he was very knowledgeable, asked me questions, and performed a diagnostic on the unit. He thanked me for calling as he discovered the fans motor was malfunctioning. He made a few calls and scheduled me for a replacement. He also explained that its covered under the warranty and if I noticed any other issues not to hesitate to call. He even cheeked the other unit just to make sure it was working properly. His customer service was fantastic! I would prefer to have Justin assist if we have an issue because he was so kind. Thank you Sierra for sending him to resolve our concerns.

They replace both my AC and my heating system very professional good company to work with

Cut Rate Glass

From the first time I talked to the lady to set up the appointment I knew these were Very Professional people . I extremely impressed with Victor who gave me my estimate! When I called again to hire Cut Rate Glass the employee was so kind, and generous to set it up for when I could be there. The installation man was FAST, Clean, efficient ! I could not have asked for a more Professional Experience ! They even checked up on me to see how I liked the job! My God I Only Could wish all Companies and employees were this Great ! Thank You from the bottom of my heart !!!

Replaced the large bay window which had gotten water inside the panes.  The coating was also gone.  I had received the lowest quote from them, the fastest turn around time, and the install took less than an hour.  It was so easy!  I highly recommend them!
Mario Villagran

These guys are amazing. I would highly recommend. Very nice people and the best prices. I have had them do two jobs and am very pleased with both. I will use again

Cut rate is awesome, the glass in our shower is amazing, and they even took my glass that we had purchased from lowes that was no where near the quality of what they had installed for us ,from start to finish, they have been great , i would definitely recommend this company.

My appointment was made within a week and the installation was done he same week. The installer was on time and very professional. I would recommend Cut Rate Glass for your glass repair needs.  Pictures of old and newly installed window.

Glass Doctor of Lake Havasu City

Windshield Replacement
Cannot say enough about how efficient and friendly this business is! Scheduling took minutes and they ordered glass and were available straight away! They were friendly, quick and I hardly had time to enjoy my coffee and do a little work before they were done!
They have a nice waiting area, with Keurig coffee maker, plugs, I used my hotspot so cannot speak to wifi - but as friendly as they were, I am sure it would not be a problem.
If you need glass work, truly look no farther, you have found the best place!

my number one go to glass contractor on time and keep there word on scheduled times thats a big plus for us thanks Gayle and the service techs try these guys you wont be sorry

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