BBVA

The receptionists are very good, but the blonde salesperson is a disgusting person, totally rude and boring. It seems that she spends more time talking to her friends than working, I have seen that there are many reviews talking about her. Fire such a disastrous worker to see if her service improves. The worst thing is that this woman is not consistent with what BBVA advertises on its page, in short, a crappy salesperson and person.

The thing about banks in general is embarrassing but in this branch I know it takes the cake, there are two workers who spend more time reminding you that they are alone and can't do more, yes, when an acquaintance arrives and the three of them talk about vacation to hit the peak while people wait.
Of course, when one of them attends you, they make you feel like you are an idiot.
Pity of wages.

It is not feasible to have exclusively one person in the box. There is a long queue and you can wait 1 hour and have to leave without being attended to. It is not the fault of the worker, but it is the fault of BBVA's company policy.
This only has one name: customer abuse.

I have called about 10 times by phone and no one answers. The girl at the counter a 10, but the telephone service a 0

There is always a line of people waiting, and sometimes the ATMs work, but almost always you have to wait in line on the street.

Deutsche Bank

Very unprofessional treatment, they serve me at the table with their hand resting on their cheek and while the service lasts they don't even invite me to sit down, it is true that it has been about four minutes, but it is a bench. Finally he says goodbye saying, "that's it, greetings." Distant, cold and rude treatment, even on the phone I would have received more formal treatment. Everything can improve and I hope it improves.

Staff with very little desire to work and solve customer problems. Disgusting and unfriendly treatment. Of course, an experience that could be greatly improved.

The best is the area where the office is located, right in front of the recreational area of ​​the port of Castellón. You have an ATM and offices next to restaurants and the sea. A great walk and little else with regard to the entity. Yet another BBVA office.

Bad, I thought that the banks wanted to make clients but I saw that they didn't and I went to pay for a trip because the company that schedules the trips works with this bank and they told me that I can't pay because I'm not a client to pay I have two days scheduled I gave the company I did not work with this Bank because it meets their interests

In this office, the ATMs do not work for more than a week, only a precarious sheet of paper taped saying that the cards do not work, and if you go inside, the customer service is even more precarious, you experience a lack of care, a feeling of laziness, mixed with a lack of desire to work, they give you a terrible service, disastrous, and lacking in professionalism, wasting your time and patience, which for them has no value, they are only interested in the economic benefits that they can get from you Having your money in their hands, I am seriously considering stopping working with them and taking my payroll, pension plan, etc. to another entity, this is what the treatment received conveys to you.

Banco Santiago del Estero - Sucursal Jujuy

POOR CARE FOR ELDERLY PEOPLE, LONG LINES, HOURS OF WAITING AND ONLY 3 BOXES FOR RETIREMENT COLLECTION, IN VIOLATION of law 24,240 Art. 8 bis: Decent treatment.

The website is decorated. Starting from the fact that the password cannot be recovered since it asks for CUIL and does not accept it. Checkmate for the retiree.

The 0800 and the landline number are never available. I cannot change the email address of the Homebanking account.

Surprised for good by the excellent and fast attention that a bank has for a bank

Very organized, very good care for the elderly

Bradesco

ICBC

It is a disaster. Terrible customer service from the collection sector. I am not a client of the bank and I have no debt, however they keep calling due to an internal bank error. They don't schedule claims, they don't communicate with each other, they don't resolve claims on time, and they harass over the phone all the time without a single apology. I do not recommend the bank, I do not recommend the entity at all. Even when I am not a customer, I have to carry out procedures for them to solve them.

It is one of the ATMs that allows you to withdraw from 100 pesos, excellent, it always has money

A disaster. The only good thing this bank does is charge you, they do know how to do it very well and quickly. But to deal with claims they are very slow, it seems that they do not know how to answer the phone because I have been trying to communicate for months and I could not speak to anyone, until now I continue with the same problem. I do not recommend this bank at all

The bank is a disaster. The guards leave much to be desired, they serve VERY BADLY, they treated me badly, I left crying.
The customer service of the staff that attends inside is just as terrible as that of the guards, they never know how to explain your doubts and they charge you an outrageous amount that not even they know what it is. lousy lousy bank

Yesterday I went to this branch at 3 pm, since during peak hours it is chaos. I arrived and could not enter the ATM lobby, and with signs on the door saying "Out of Service" thinking that they were under maintenance I left. Today I went again at the same time and same situation, the guard whose attention is deplorable, did not even come close to explaining the reason for closure, when the legend on the door says "Lobby 24 hours every day." They wasted my time, it seems to me a lack of respect on the part of the bank's board of directors to not inform their clients with a sign saying the schedule changes, and also to better educate their employees. You are ashamed gentlemen!!

Banco Comafi

Banco Columbia

Personally, I have a lot to thank this Bank for, I was always treated excellently, from the security personnel to the administrators and tellers.

With the exception of the lady who attends, I must say that all the employees in charge of the reception and the desks do not show the slightest interest in satisfying the client. Personally, it bothers me a lot that they look the other way and that is what they do , making each procedure slow and ineffective.
I wanted to cancel the VISA card and after an hour of questions and signatures, they still want to continue charging me for something that I DON'T WANT and that today has a balance in my favor.
In summary, a lousy bank with equal service and that does not provide solutions to clients, he clarified, I am a client because ANSES referred me and I cannot also leave because in ANSES there is an appointment and for deliveries I prefer my wife's.

EXCELLENT SERVICE...VERY KIND AND CORDIAL EMPLOYEES

Very small place, old furniture and equipment, piled up chairs, infrastructure with stained walls, disinterested customer service, a system that crashes all the time and they cannot advise you or even inform you, very little security, even the cameras are old ! Poor old people as they have them, it depresses the branch.

Excellent attention, very friendly and serve quickly 🙌

Banco Hipotecario

The building caught my attention, old style, all stone.

I went on Friday the 13th, a disaster. The service wanted her to tell me what I should or what and the person who helped me told me to call by phone, which I did and every time I do that, I was left waiting for hours and I don't get an answer. Apart from that, I told her that I didn't. I have a landline to call. I also made the deposit of $84 that according to them I owed and so I left the quarantine and I had to deposit 100 as always because the ATM doesn't give you any money back.

Good service, they respect the shifts and call you the day before to consult and try to solve it over the phone.

Go only with an appointment to this branch. If you have to pay a loan you have to do it at the ATM that is outside.
It needs to improve a lot in Customer Service. There is no staff that welcomes you cordially and advises you properly and patiently.

Terrible telephone service, it asks for your ID and the operator tells you. The data entered is incorrect. Ingenious but reprehensible way of sending customers away

BMV Banco Masventas

In these times of pandemic, when in Jujuy we have restricted exits due to the termination of the DNI, the service is very bad, the ATM to make the deposit to pay the card does not work, there is no one to advise. and it is the only place where you can pay. there are no more options.

Western Union service at this location never works. I don't even know what they offer it for. There is no system, it is not possible, etc. The truth is not even worth it.

The Western Union service that these people supposedly offer here NEVER works. They cannot connect, they cannot, and so on. It's not even worth it.

Customer service was excellent So buying any foreign currency is highly recommended

The service is terrifying. An hour in line and only two cashiers. A horror

My experience with this bank has been from poor to bad and sometimes worse.

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