Very unprofessional treatment, they serve me at the table with their hand resting on their cheek and while the service lasts they don't even invite me to sit down, it is true that it has been about four minutes, but it is a bench. Finally he says goodbye saying, "that's it, greetings." Distant, cold and rude treatment, even on the phone I would have received more formal treatment. Everything can improve and I hope it improves.
Staff with very little desire to work and solve customer problems. Disgusting and unfriendly treatment. Of course, an experience that could be greatly improved.
The best is the area where the office is located, right in front of the recreational area of the port of Castellón. You have an ATM and offices next to restaurants and the sea. A great walk and little else with regard to the entity. Yet another BBVA office.
Bad, I thought that the banks wanted to make clients but I saw that they didn't and I went to pay for a trip because the company that schedules the trips works with this bank and they told me that I can't pay because I'm not a client to pay I have two days scheduled I gave the company I did not work with this Bank because it meets their interests
In this office, the ATMs do not work for more than a week, only a precarious sheet of paper taped saying that the cards do not work, and if you go inside, the customer service is even more precarious, you experience a lack of care, a feeling of laziness, mixed with a lack of desire to work, they give you a terrible service, disastrous, and lacking in professionalism, wasting your time and patience, which for them has no value, they are only interested in the economic benefits that they can get from you Having your money in their hands, I am seriously considering stopping working with them and taking my payroll, pension plan, etc. to another entity, this is what the treatment received conveys to you.
0
Very unprofessional treatment, they serve me at the table with their hand resting on their cheek and while the service lasts they don't even invite me to sit down, it is true that it has been about four minutes, but it is a bench. Finally he says goodbye saying, "that's it, greetings." Distant, cold and rude treatment, even on the phone I would have received more formal treatment. Everything can improve and I hope it improves.
7 months ago0
Staff with very little desire to work and solve customer problems. Disgusting and unfriendly treatment. Of course, an experience that could be greatly improved.
6 months ago0
The best is the area where the office is located, right in front of the recreational area of the port of Castellón. You have an ATM and offices next to restaurants and the sea. A great walk and little else with regard to the entity. Yet another BBVA office.
3 years ago0
Bad, I thought that the banks wanted to make clients but I saw that they didn't and I went to pay for a trip because the company that schedules the trips works with this bank and they told me that I can't pay because I'm not a client to pay I have two days scheduled I gave the company I did not work with this Bank because it meets their interests
2 years ago0
In this office, the ATMs do not work for more than a week, only a precarious sheet of paper taped saying that the cards do not work, and if you go inside, the customer service is even more precarious, you experience a lack of care, a feeling of laziness, mixed with a lack of desire to work, they give you a terrible service, disastrous, and lacking in professionalism, wasting your time and patience, which for them has no value, they are only interested in the economic benefits that they can get from you Having your money in their hands, I am seriously considering stopping working with them and taking my payroll, pension plan, etc. to another entity, this is what the treatment received conveys to you.
2 years ago