ICBC

It is a disaster. Terrible customer service from the collection sector. I am not a client of the bank and I have no debt, however they keep calling due to an internal bank error. They don't schedule claims, they don't communicate with each other, they don't resolve claims on time, and they harass over the phone all the time without a single apology. I do not recommend the bank, I do not recommend the entity at all. Even when I am not a customer, I have to carry out procedures for them to solve them.

It is one of the ATMs that allows you to withdraw from 100 pesos, excellent, it always has money

A disaster. The only good thing this bank does is charge you, they do know how to do it very well and quickly. But to deal with claims they are very slow, it seems that they do not know how to answer the phone because I have been trying to communicate for months and I could not speak to anyone, until now I continue with the same problem. I do not recommend this bank at all

The bank is a disaster. The guards leave much to be desired, they serve VERY BADLY, they treated me badly, I left crying. The customer service of the staff that attends inside is just as terrible as that of the guards, they never know how to explain your doubts and they charge you an outrageous amount that not even they know what it is. lousy lousy bank

Yesterday I went to this branch at 3 pm, since during peak hours it is chaos. I arrived and could not enter the ATM lobby, and with signs on the door saying "Out of Service" thinking that they were under maintenance I left. Today I went again at the same time and same situation, the guard whose attention is deplorable, did not even come close to explaining the reason for closure, when the legend on the door says "Lobby 24 hours every day." They wasted my time, it seems to me a lack of respect on the part of the bank's board of directors to not inform their clients with a sign saying the schedule changes, and also to better educate their employees. You are ashamed gentlemen!!