Chaabi Bank Sucursal en España

Very professional, friendly treatment and younes has met all my needs.

A ten have taken the mobile in the first 👍👍👏👏👏

Andbank España

Unmatched service for online banking and face-to-face reference treatment, preferable by appointment.

Deutsche bank

Got money out easily. There was a conversion fee and transaction fee to pay but seems less than others ive used in Valencia

Consistent across Europe - no ATM fee! Thank you.

A young lady with initials PA was so patient and understanding in helping me open up a bank account, I highly recommend this branch (many workers in other banks were rude and impatient, but not here).

CaixaBank Store

On the part of the Advisor, excellent treatment.
On the part of the Branch Director, he has been superb, belittling the client and we have left without any doubts resolved.
He seemed more than a director, a salesman... offering products.

All morning calling and no answer to any call. A customer service disaster.
The schedule shown on the website is not correct, because in the summer they only work until noon. How is this even possible? And the people who don't have an intensive day when they are supposed to be able to go to the bank? It's surreal. An expired service whose days are numbered and I am not surprised.

I try to give an opinion on Caixa Tarragona rambla n.100, I can't. In short, the objective is to report on the treatment given by my advisor who, after several consultations, in the end I recovered, after the loss of 800 euros, (it is the risk of investing) the treatment received from the advisor, at the time of recovering, with losses was the description is a raptor that loses its prey. I felt humiliated and liberated. Rambla nova nu 100 office.

Shame! You can say things politely! What a bad service, SHAME! WHAT A LACK OF EDUCATION! If you had any doubts about having money in this bank I can say 100% that they are losing an entire family of customers.

The worst office, by far, of all the ones I know; only one person; eternal queues and novelty! Only cash receipts two days a week with reduced hours. I have business clients who have to deposit money almost daily and this new system does not allow it.
We will have to change to a bank with good services to its clients.
HOUR AND A HALF TO SEAL A CLAIM; AN HOUR AND A HALF AND THEY DID NOT WANT TO OR FACILITATE IT; THEY INDICATED THAT IT BE DONE ONLINE; THE DESIDENCE OF THIS OFFICE IS INCREDIBLE

Banco Itaú - Agência 4262

My fingers are calloused from calling and no one answers. I got this number from the center and even so, it calls and calls a lot but they don't answer 3303-0200.

It's absurd that we keep calling this agency and no one answers. I negotiated a consortium, I was already selected and it has been 6 days since we contacted the agency via email because the phone is not answering and no one has a solution. Now the dealership is calling me and Itaú is not contacting the agency.

Bank with no space and no structure for the number of customers it has. Poor care for the elderly

This number 30030200 does not work, they could provide another one.

Banco Bradesco - Agência 0685

Bad experience, terrible service, the Agency doesn't open on time, but closes promptly at 3pm.
Just registering a complaint with Procon, Bacen, to see if it improves.

It doesn't open at 9am.

Transfers via Western-Union are only paid when you have a Bradesco Account, meaning Western-Union works worldwide to receive urgent money, at least in Aracati it is only for Bradesco Customers.

Lousy service!
We don't even get decent attention. I went to the agency to register my device to use the application... It took me more than 2hrs, almost 3hrs for service...
Attendants leave their station to distribute forms and thus leave the service unattended for many minutes... I think it's disrespectful.

The Bank has a very good structure, but it leaves something to be desired in terms of service. To give you an idea, one day I needed to resolve something in the account opening, consortia, insurance sector that only requires three agents to resolve everything. Anyway, that day I arrived at the Bank and got form number 11, and waited for about 4 hours! In two hours of service they only served 5 people! In other words, absurd! At 12 noon, there is only one person left to serve everyone! And if we want to resolve it, we have to wait!

All my experiences were terrible. Everything we try to resolve takes time. I already had to wait 4 hours for service. Few employees, not enough seats for waiting. Stressful!

Deutsche Bank

I noticed that Spanish banks are really slow, so I decided to get an account with a non-Spanish bank. This has made no difference.

Nearly every time I go into the branch I am kept waiting for between 30 mins and almost an hour. Today I had to wait for 45 minutes to complete a simple transaction. There is only one poor woman who serves the clients and every one else who is visable is walking around slowly, sending personal text messages and generally not doing too much. The employee I complained to actually had the nerve to look up at me as if I was wasting her time. Unreal!

It's really insulting to be kept waiting when there are staff available, but only one poor employee deals with the general public. Of course you would understand if they were busy, but these guys are not in any rush and that is visable.  It is amazing how the staff have time to send personal texts and stand around lethargically by the photocopier, but not to serve there clients. They would do well to remember that we are their bread and butter. I am 50 years old and have lived in 4 other EU counties, but today was the longest time I have EVER waited to be served in a bank in my bloody life! I have my own business and do not have nearly an hour to get served in a bank for a simplistic transaction.

This bank is only open in the mornings because they do the paperwork in the afternoon. So why don't they serve their clients in the morning instead of making them wait for an eternity?

The message from DB is clear: The customer doesn't matter, and you can waste almost an hour of your day to do business with them. Thanks DB! I'll be writing to the head office in Frankfurt and looking for a faster way to bank.

It makes me indignant, to say the least, that when requesting an Account Certificate, they literally force me to have to go to the office in person, despite having a digital signature.
Being in the year 2023 and despite encouraging the use of mobile applications to avoid in-person procedures, I cannot conceive of having to go to the office for such a simple procedure, with all the inconvenience that entails in my case.
Likewise, a fee of €21.78 is charged to certify that you are the owner of your account.
To inform you that the other entity with which I usually manage, ING, of course, sends me the Account Certificate by mail at the time of the telephone request and oh surprise!! No payment is necessary for such a procedure.
Logically, my relationship with you ends here.

Andbank Tarragona

I just left the office wanting to close all my accounts and leave this bank. What disastrous attention from the girl at the counter. What a superb attitude. I have had a fraud issue on my card for more than a month and they do not give any type of information about it. And to make matters worse, for the nth time they tell me that this is not my office... when more than a year and a half ago I made the change in person and signed everything necessary.

I have been in the DB all my life (since the days of Bancotrans), and since they moved to the La Alameda office I can't wait to close my accounts and take them to another bank.
They never answer the phone, the advisor is neither there nor expected. Frankly, I don't see any difference between this bank and an online bank... well yes, the online bank doesn't charge account maintenance.

Claudia and Raquel's attention is excellent, they are super attentive and have all the patience and willingness to help and solve any situation.
Raquel was not available and a man with a German accent who spoke to me in Valencian attended to me. I am Argentine and I told him that I did not understand what he was saying to me and he continued speaking to me in Valencian, he is disastrous, rude and super arrogant, I do not understand how they have this man talking to clients.

After three months of studying the mortgage, saying that we have a good profile, sending all the documentation that took more than a month to give the okay, they give it to us and we will appraise it, they knock down the appraisal, when the house has a price superior, they offer us a lower percentage than we asked for and we still accept, and two days after going to sign the fein they tell us that the personal income tax on the payroll does not fit them, I talk to my company and they tell me that everything is correct based on my salary and data personal and they have the shame of denying us the mortgage for a reason that has no logic whatsoever, we have another bank that does want to give us a mortgage, but I'm just saying that this is going to go to court, I'm just saying that, you will receive news from me, from my lawyers and authorities.
Why is the law so that we all comply, not so that some do and others don't?

Disastrous customer service, they never answer the phone, and if they have to call you back you can wait sitting and for better service they close offices.

BBVA

Not very customer friendly. Gave me 5 seconds to explain what I need, not taking the time to sit down with me. And told me I can only take an account with 60 euro costs and I'm obliged to take out an insurance. Better go to bankinter who opened a cuenta nómina in 15 minutes and were super friendly. I am eligible for a cuenta nómina and knew that before going there.

The unfriendly staff made us wait at the door with two babies for 40 minutes to tell us that our request could not be processed. Also don't speak English, everything is very difficult. Not recommendable.

Honestly, happy with this office and in general with BBVA. Every time I have had a problem they have resolved it quickly, especially Blanca. It has always been by email or by phone, and it is appreciated not having to go in person. In person I have rarely had to go. I try to avoid it because the hours are very limited and queues form. But nowadays for few things you have to travel, we also have the personal manager who can solve anything for me by phone or through the APP. Happy in general.

2 ATMs and only 1 of them can make deposits, yes, it is a lottery. When you go after hours, it is either open or closed, but no one can take it away from you.

Mejores servicios Bank

Retail & Franquicias

Industrias

Partners

Recursos