Meler Abogados

They managed the refund of our mortgage expenses quickly and efficiently. In less than a month we received everything requested. Highly recommended.

Very professional Sergio Meler and his team. The attention of the office was impeccable, with a very close and very committed treatment. The assignment I gave them turned out phenomenally, when in other offices they didn't pay any attention to me. I will not hesitate to request your services again if I need them.
One hundred percent recommended!!

Well, my experience is zero, I was in charge of the mortgage expenses with them and a non-final ruling came out in June 2017 and as of today, 11/20/23, I am tired of sending them WhatsApp and e-mail and they do not answer me, for me some inform them,

The management of Meler Abogados has been very professional in claiming the mortgage expenses, despite the fact that the bank took many years to respond and the delay of the courts, they have been tireless and very professional, they communicate every step that was taken and if there was no information due to the passage of time, when the topic was returned to, there was reciprocity and understanding in the face of one's hopelessness as a client. Recommended and trustworthy.

They have the issue of my mortgage in their hands, the trial has come out and NO ONE has notified me. He is ready for sentencing and NO ONE has notified me. For more than a year I have been calling and writing WhatsApp to make an appointment and talk. "I'll talk to my partner and we'll give you an appointment" is the key phrase, and I still don't have an appointment.
I DO NOT KNOW THE EFFECTIVENESS AND IF I WILL LOSE OR WIN THE TRIAL, WHAT I DO KNOW IS THAT THEY ARE NOT FORMAL OR HAVE COMMUNICATION WITH THE CUSTOMER

Peñarrubia Abogados

Excellent professional, with extensive experience, involved and committed to clients. 100% recommended. Very good results.

It's a luxury to be able to work with people like that. If one day I have, I hope not, a problem to solve, I already know who to turn to.
thank you

very dissatisfied with the handling. Bad communication. does not execute commands. Very expensive, selfish. I do not recommend to anybody. very badly.

Eternally grateful to Carlos Peñarrubia, for his great professionalism and human quality. After the ordeal experienced when receiving a false complaint, he knew how to transmit peace of mind from minute one, with his close treatment.
I highlight the efficiency and reliability of his work. I recommend it one hundred percent.

BBVA

Terrible customer service, neither the manager nor the director at all effective. They don't care at all about the customer and lack training. Terrible management for some time now by the management with this office

1. For a year, they never listened to me normally and did not help me, although I went around 7-8 times on various topics. I took sieves, waited and they didn't even invite me to sit down to listen normally and understand what I want. They always talked to me in the hallway. You can't treat people like that, especially if they are customers of YOUR bank. This is not professional!
My appointment at this office usually lasted no more than 2 minutes!
2. They won't take you on a date even if you have a date. You arrive on time, for example at 10:45 and you wait, at 11:00 an employee approaches you and says show your appointment, when you open the application, the appointment has disappeared, since the appointment time has already passed! I can't show Sita, there is no reception!
3. My wife ordered a card from this bank, she had it made for 6 months! Three times they got our last name wrong! How can you make 10 mistakes in a last name with 8 letters??? This office can!

I wanted to thank the treatment received by the manager María Begoña.
I think that today, it is especially difficult to find a manager, first of all, who shows empathy for the client and who is a magnificent professional.
I had to go on several occasions and he always attended me with a smile and explained the entire process that we had to follow.
I hope that the banks, not just BBVA, take note of workers like Begoña, because they are the type of people we want to see us in the branch.

If you call...they waste your time. And if you go... Well, also because you have to make an appointment because they have some papers attached.

Apparently an assistant lacks training. (Or maybe two of them) Why? Because you could hear what another aunt was repeating in the background.

Playing deaf is not a good way to deal with people at the bank. And less if you are the one who must solve problems or attract new clients.

I called at 11:58 am. Monday December 12. I needed a simple appointment to speak with an advisor about opening a debit card. Opening with passport.

There is no one to consult anything, and the only person there gives the wrong information.

This bank is a nightmare . They only have one teller working and you have to wait 50 mins for your turn . The blonde hair  woman who helped me at the end spoke English but was so rude . Then at 1140 am they closed the gates to stop letting people in .

Telephones provided are not working. Difficult to speak with any of the staff.
Atm outside is not functioning.

Terrible office closed from 11 a.m. to 12 p.m. because the cashier is going to have breakfast!!!! And the rest of the staff doesn't let anyone pass???? Incredible

This bank is shameful and not because of its employees who are very friendly and attentive. But on top of that the nefarious BBVA has removed cash registers in practically all of its branches, in this one the cash register has been damaged for more than a week, without the technician coming. Pathetic.

Bad customer service
They are all problems to solve something.
Montse's treatment of clients must be more attentive and respectful.

Yes

UNIVE Abogados

At first, they were very kind to manage my husband's maternity allowance. When it is approved by administrative means (they said they would go to court) they do not return to us what corresponds to us for the signed contract. Now we have not received a response to emails, WhatsApp, many calls for months... And we do not know if the claim for mortgage expenses is being made. I find the informality of not responding to clients embarrassing. When you enter the website, "Connect with Unive, we connect with you" appears. That's not true, waiting months.

I brought the documentation for them to follow up on my case, more than two months ago and I haven't even had a response. Dozens of unanswered calls and zero attention. After having wasted time, it's a shame, because although Cristina was very nice, at least you have to answer customers and/or pick up the phone.
Not recommended.
I edit my opinion after a few weeks. After the initial break for which I gave the bad review, we have returned to the topic and now everything has been going great. Cristina, very attentive, explained everything to me very well, the deadlines and the attention have also been good. I am waiting for the final result to give my final opinion.

Very professional and very communicative staff. They keep you constantly informed.
I recommend it.

Everything is perfect, I cannot have a single complaint, on the contrary, I only have to say good things, but above all I highlight the HONESTY that has been shown to me and that is difficult to find today.

Very dangerous bank: had several accounts (personal and company's), they randomly block our accounts from time to time.
Later you cannot communicate with anyone to unblock your money, they do not answer the phone calls or emails.
Several months passed and I still struggle with them to unblock my accounts, even since hired lawyers to prepare all the documents. Just no reaction.
Do not recommend to use their services if you don't want your money to be blocked.

Money grabbers. 6€ ATM fee and they offer to debit in £ at a 5% loaded rate on top!

The website does not indicate that they do not serve without an appointment, making the client travel for nothing. It costs you so much to update your page and not have customers deceived.

What happens in Alicante? On Sundays you cannot deposit money in any office. I go to the BBVA on La Rambla to the ATM to deposit money and as usual the message at this moment is out of service. I go to the closest one, Alfonso. the wise one, and of course, the same thing out of service, tomorrow I will unsubscribe from the BBVA and I will stay in the other bank I am in, although they are all the same.

They don't serve you, on the web, or on TF. And there you spend a lot of time being attended to. The cashier has a very bad mood. I am canceling my account.

LEX DIXIT LEX DIXIT TAX AND LEGAL Abogados y Economistas en Alicante - Адвокаты и Экономисты Аликанте

I think this the best company in Spain which provides legal and tax advice! Very professional team, very high quality of consultation and support. It was a big luck to find this company! Now I can be sure that everything is in safe hands!

A wonderful and professional team that is a pleasure to work with on issues of varying complexity. Attentive approach to people, business and details. They speak different languages. The best company of lawyers and economists I have found in Spain. I recommend to all!

Thank you to the company’s employees for their highly professional approach in purchasing apartments and decorating a residence in Spain; everything was done within the agreed time frame, competently and professionally! 🙏🏼👍😀

Good day to all!!!
Previously, I left a bad comment here about this company, that they did not return my money, THE MONEY WERE RETURNED!!!! The mistake was made by our person who did not convey the information correctly, and it’s my own fault for not checking and writing such a comment out of emotion.
I apologize to the entire team.
Thank you for being understanding to all clients.
Sincerely
ISKENDEROV ELMAR

Professionally quickly clear without any tricks with worthy human qualities with very affordable prices for effective work! Thank you Michael and Emily best wishes to you and your colleagues :-) 👍👍💪🏻💪🏻🏆 Gary

Santos Abogados y Asesores Fiscales

Appointed bankruptcy administrator of a company in liquidation as an experienced economist and lawyer in a complex cross-border procedure also involving international investment arbitration. Highly recommended for its high professionalism.

Lawyer Jonathan Santos has proven to be very professional and quick in finding solutions to different problems. Furthermore, he is a very kind and very available person. Totally recommended.

Simply excellent, customer service is unbeatable. Totally recommended. The best law firm in the Alicante area.

Very professional and correct. I RECOMMEND HIM, since he tells you things clearly and does not try to deceive you. He resolved my legal issues for me.

Excellent BBVA branch. The attention of its commercial director Mercedes Quirant is very personal and involved in assisting you and solving everything we need from the bank when we go to the branch. I went today to open a minor account for my daughter and she helped us super quickly.

They only serve you if you take a shift number in a machine that is at the entrance. Very complicated for older people.
Only one employee attends. In the photos you can see that all shifts are served at table 5.
We were waiting 24 minutes until we were served. It takes so long that there is a waiting room.
I do not recommend it.

It is a very comfortable and easy to use App. Plus I know I can do everything without having to go to the office.

I went to ask for information about my mortgage that I have contracted with them and spoke with the director telling me that it belongs to another department and she sent me to make an appointment through the application (in the application it does not give you an appointment, only a call with someone from Valencia).
I'm sure I'm going to change the mortgage from that bank.
I am very disappointed because I have been paying a mortgage to this branch since 2008.

AQUAMI Abogados y Consultores

Excellent office, with professional and close treatment. They helped us define the business strategy to grow our engineering company, in addition to helping us with tax issues. Their advice has been very effective, we are very grateful.

Every path becomes easier to walk when you have good colleagues: at AQUAMI I have found a special convergence of talents that give me the security of making correct, valid and pertinent decisions, regardless of the moment or stage of the project; analyzed from all its angles (national, international, financial, legal, labor, fiscal) with the conviction that each scenario is analyzed with a very high sense of belonging and involvement, typical of the most cautious of partners. Always accessible, close and honest. Without a doubt: the best companions.

I am a financial director and they helped us process the purchase of a company in my sector. At all times respecting my autonomy. Super complete due diligence. Available for any questions. Great contribution of Nacho's knowledge and experience

We hired the services of Aquami several years ago. Experts in strategic consulting, legal and tax advice, Aquami is always at your side when making important decisions for your company, providing security and values ​​that make us grow every day. Without a doubt, the perfect ally for the growth of any business.

It seems that my profile was not interesting to them. After a phone interview of about 15 minutes where everything seemed right to them, they were supposed to send me an email back explaining what they needed and giving me a quote and I never heard from them again.

EDIT: After my review, they contacted me quickly to apologize and explain to me that the message had been left in the email outbox and had not been sent, they sent me the email with what I requested but I have already contracted the services of another person. After responding to them, they asked me to qualify this comment, which seems fair to me, since they have taken the trouble to investigate what happened.

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