Excellent BBVA branch. The attention of its commercial director Mercedes Quirant is very personal and involved in assisting you and solving everything we need from the bank when we go to the branch. I went today to open a minor account for my daughter and she helped us super quickly.
They only serve you if you take a shift number in a machine that is at the entrance. Very complicated for older people.
Only one employee attends. In the photos you can see that all shifts are served at table 5.
We were waiting 24 minutes until we were served. It takes so long that there is a waiting room.
I do not recommend it.
I went to ask for information about my mortgage that I have contracted with them and spoke with the director telling me that it belongs to another department and she sent me to make an appointment through the application (in the application it does not give you an appointment, only a call with someone from Valencia).
I'm sure I'm going to change the mortgage from that bank.
I am very disappointed because I have been paying a mortgage to this branch since 2008.
0
Sasaberelressultadodemigestion
5 years ago0
Excellent BBVA branch. The attention of its commercial director Mercedes Quirant is very personal and involved in assisting you and solving everything we need from the bank when we go to the branch. I went today to open a minor account for my daughter and she helped us super quickly.
2 months ago0
They only serve you if you take a shift number in a machine that is at the entrance. Very complicated for older people. Only one employee attends. In the photos you can see that all shifts are served at table 5. We were waiting 24 minutes until we were served. It takes so long that there is a waiting room. I do not recommend it.
5 years ago0
It is a very comfortable and easy to use App. Plus I know I can do everything without having to go to the office.
2 weeks ago0
I went to ask for information about my mortgage that I have contracted with them and spoke with the director telling me that it belongs to another department and she sent me to make an appointment through the application (in the application it does not give you an appointment, only a call with someone from Valencia). I'm sure I'm going to change the mortgage from that bank. I am very disappointed because I have been paying a mortgage to this branch since 2008.
8 months ago