Hooters

WOW, super nice place and awesome staff, first time but not my last one!👍🏼
Really clean and friendly environment, just come and see for yourself you will not be disappointed 👍🏼

Management, Service….just ALL OF IT. Is terrible. If I could give zero stars I would. My order was suppose to be ready for pick up at 10:36pm
It’s 11:30 and I’m still here at the restaurant waiting. The manager Dom does not even care. When I asked about my order once again Dom showing his lack of customer service saying maybe 20 mins. That’s not true. You have a server who keeps coming to the front and yelling, “I just don’t know, I don’t know”
This is ridiculous how you do customers. This location completely lacks leadership and does not care to do so. They truly need to shut this location down until they can get someone to run it successfully. Which I don’t see any time soon.
What makes matters even worst is they will bring out food for people that are not even here. Instead of even caring about the people who have been waiting for their food.

Service was good.   Food was pretty good too.   I didn't love the sauce on the fried shrimp but  the person I was with wanted something milder than what I usually get so not gonna knock em there.  I did get the three-mile wings and liked them.  I wish they had a bigger selection of craft beers.

So I moved to McKinney about 6 months ago and have eaten here around 10 times. Always for lunch and have always had a good experience. I stopped in tonight to have dinner for the first time and to watch the fights. I sat at the bar right next to the waitress station. I got my ice water and menu promptly but the girl just would never take an order. After a while she acknowledged that I had been waiting a while and let me know that she would be right back to get my order. Still no. After another while she again let me know that she would be right back to get my order. I then watched here go to other patrons at the bar and refill their beer. I guess I was at the bar around 15 minutes. I left. Had a steak at a different restaurant. I don't know what I did. Why the bartender just would not take an order. But message received. I'll go elsewhere.

Although our booth was cleaned,...there were bits of food in the seats and on the table. The roll of paper towels was tainted so heavily with a dark sauce to the point that every other towel had sauce from a previous customer. They should have been removed and replaced before the next customer. And yes, I understand this is not fine dining but still...gross. Ordered the sliders and waffle fries with NO salt. Sliders come standard with cheese, pickle and mustard. These did not. Although not busy, our waitress did not return for another 10 minutes, so could not request a replacement for the paper towels or missing mustard. Aside from that, the waffle fries were coated in salt. Safe to say we will not return to this location as this has become an all to common experience here.

HoneyBaked Ham Holiday Express

I've gotten a honey baked for years
They have always had a carmelized glaze, today's ham had no glaze on it, what a disappointment!

I’ve gotten a ham from them for years from Little Tock so I’m thankful they’re doing a mini store in Conway! Delicious meat!!

Pizza Hut

Food was 20 minutes late, definitely not hot but at least it was still warm even though we're located 5 or so minutes away. Driver had someone with them in the car so that probably explains a lot. No marinara for the bread sticks, and the honey BBQ wings had the tiniest amount of sauce possible. $45 🙄

I was having problems using a coupon code in the app.  The owner/manager walked me through how to submit my order, but I still messed it up and just went to the store, which was close by.  She not only helped me place the order but she ended up giving me the rest of my order for free.  I was shocked.  So unexpected.  I think she was doing it because I had so much trouble with my order, but the customer service was fantastic and THEN went even a step further.  Every time I've talked to this manager on the phone, she's been super nice and professional.  Highly recommend giving them a try!

Ordered carry out on the app, ordering was smooth & easy. Deals are good. Always quickly ready (under time estimated). Service is minimal since it's an in & out. No real atmosphere since there's no dine-in option.

Food was hot and fresh! The best pizza hut meal we've had in a long time! We purchased the big dinner box - and will be doing so again soon! Thanks so much!

Ordered two pizzas from here.  One that I received had a section cut out of a slice, then the rest was scrunched back together.  Tasted great, just know you're not getting everything you order thanks to immature workers.

Mazzio's Italian Eatery

First time visiting and we had a great experience. The person that checked us out was super nice and very helpful. If you didn't know this, (which I didnt) they will prepare a pizza of your liking and bring it to you and take what's left to the buffet so everyone else can enjoy it as well. Super neat idea. We will visit again.

Friendly service but disappointed because of the condition of the place. Only two other groups here. So they are not busy. The floor is dirty and from where I am sitting I see 6 tables that are dirty. Got the holiday meal deal.. bread sticks smell and taste so good. All the food is great. To bad the place was dirty would have gave 5 stars.

Great buffet experience.  The staff asked our preferences and made fresh pizza for the buffet! She even brought it to our table so got a fresh slice!!  So impressed!

Place was dirty. Cashier charged me for an entire buffet price for another person because I informed her she shorted me one cup. The buffet was lackluster and empty. One to 4 slices of very dried out and barely warm pizza. The table was dirty. The floors were gross.

Update today..
Tipped waitress at beginning
She never cleared my table
Ridiclus.
Never returned to table after she gave me my pizza, not once,i was wanting to get a cup w ice.
See video for waitress

A year ago
Wow my first time eating there
Food screams !!! QUALITY
Very yummy ,pizza I asked for specialty
Vegie wow we so good ,best pizza I ever ate
Great buffet 11am till 2pm
Super friendly people. Laid back atmosphere! You must check it out.

My order was marked out for delivery at 6:15 pm. About 45 mins later it still had not arrived. Called to check on it and found out it had never left the store. I canceled the delivery and drove to pick up. Was issued a partial refund and an apology this morning from the manager but still wanted to report to make sure this is seen my leadership. We won't be ordering from this location again. ETA for delivery was 6:05!!!

Tried to order tastemaster on line for $10.99. After picking my 3 items the price jumped to $12.49 before tax. I called the store young lady put me on hold to find out if I could place that special over the phone. After waiting for 15 minutes on hold I placed my order on line with Domino's. User friendly app and they took care of me. Obviously pizza hut doesn't want my business but that's ok because Domino's does.

Rude manager kept calling me ma'am after several times telling them otherwise. We ordered food to be delivered at a specific time. They sent it out an hour early, then acted like i was stupid for asking why. Im not sure who this manager lady is but she sucks.

So here goes, first of all, Pizza Hut, your app sucks! It lets you go through the whole order the kicks you out on the payment! Then when this happens, what do you do? Pick up the phone and call the store. Tell the individual you are having issues with the app, response is, " we have nothing to do with the app" , let's talk about that. You work for Pizza Hut, so my feedback should be noted, then following that comment, we are out of dough!
Here's the thing if you people Do Not want to work, quit and move on so customers such as myself who want to spend our money with the business can withthe store than do so !!!!! This is more of a complaint towards the poor staff at the store, if you do want to work, Quit, go hide in the corner somewhere and let them hire someone with customer service skills who wants to work! You applied for a job at a pizza place, you knew what it involved when you took the job, so do the job or move on !!!!!!

Ordered pizza after a huge storm swept through our town and we had been without power for several hours. Placed an order online and received a call from the shop immediately after, explaining that they were out of some ingredients after getting super slammed with loads of business due to the circumstances. The staff very patiently explained our options and a new timeline for completion of our order. Our food was ready for pickup exactly when they predicted. When I stopped in to pick it up, there were only two staff members present, working super hard and fast to complete a huge number of orders. When I commented on their small numbers, I was told some of their employees were not able to come in due to the widespread power outages. The counter staff member was super friendly and helpful to all customers in line ahead of me, despite the challenging circumstances, and our food was just as hot and delicious as always from this store, and made just as we had ordered. We really appreciate the staff's efforts during incredibly difficult circumstances. Our food and this interaction has been a bright spot in this ordeal for us, as we continue with over 30 hours without power.

This was an odd Pizza Hut location.  It appears that even though they have dine in seating that their focus is on drive thru or delivery.  Rather than a waitstaff coming to your table, you have  to go up to the counter to order.  As near as I can tell, salads are not an option - and I really love Pizza Hut's creamy Italian salad dressing.  Our order was brought to our table for us and eventually we were provided with plates and flatware.  Drinks are self serve, which is fine.  Napkins were readily available.  As for the food, the Canadian bacon pizza and cheesy breadsticks were okay.  My dining companion really liked the breadsticks.  The best thing I ate was the chocolate chip cookie/pizza.  I am not sure that we will return to this location.  I feel like there ought to be better pizza options available in Batesville.

We were coming through Batesville late on a Sunday night on our way to southern Texas. Eating late on a Sunday night does not leave you with many options. We were pleasantly surprised by our choice. The food was deliciously fresh! The service was fantastic. The establishment was super clean. The food also came out super quick.

Very nice waiter named John greeted us the moment we walked in and we were seated immediately. He was excellent and made sure we were well taken care of. Very attentive service. Personal pan pizzas delicious! The menus are new and clean. All employees are smiling and friendly. Excellent service. Would give the 5 stars but the ceiling is filthy, especially by the air vents. Building needs maintenance, especially cleaning the air ducts and ceiling around them in the dining area. Yuck.

Would give a 0 if i could :) GAVE US THE WRONG ORDER. Wouldn't give a refund gave "store credit" (I'm not ever going back so) Not to mention the lazy worker. At the window who was on her phone and kept peeking through looking at us which was very irritating & annoying she was acting like a child looking into a candy store so tbh it was very disrespectful. Would not let us talk to the manager instead they went and "talked" to them. Horrible service all the way around.

We ordered 2 pizzas and it was so sad!
First of all, the pizza was dry and tasteless
It wasn’t even hot it was cold.
And the crust was so hard you couldn’t even bite it without
Breaking it in half with your hands.
Some parts of the pizza slices where uncooked on the
Bottom.

We couldn’t return it because this was for a party
And I was in a hurry because there was guest waiting for me.

The guest were very sad but still ate the pizza and threw away the hard crust this made me feel shameful to give my guest this pizza.

For this it deserves 0 stars because it was expensive
And I got not even slightest bit of good taste in the pizza

I think this pizza seems like it’s been made 2-1 days ago
And only been reheated again for my order
Wasn’t even fresh at all.
This was so shameful.

For the second time in a row, they didn’t deliver the four 20oz sodas that I ordered. The last time the driver went and got them and brought them back pretty quickly so that was fine. This time he said he had another delivery first. But when I took my pizza inside I found that they also didn’t bring any of the four sauces I ordered. So I called the store to make sure he would bring those back too, but also to complain because why is this happening when everything I order is listed on the receipt? I asked if I could get a partial refund because now if I want to wait to eat the pizza until I get my sauces/drinks, it’s going to be cold. But nope, the only way I could get a refund is if they didn’t bring the sauces and drinks. So now I either eat my pizza warm without the other stuff that I ordered or eat it cold because, hmm, idk maybe I want to eat everything I ordered together?? The girl I talked to also tried to claim she was corporate when I asked if she knew how I could get in contact with them for a refund. Doubtful. No way am I ordering delivery from them anymore. Too incompetent to read a receipt to make sure people get what they paid for.

Updating to four stars because after taking the survey they emailed me asking how my experience was, I did receive an email from someone named Cat and she apologized for them forgetting my stuff and how I was treated, and is going to give me a full refund. She also said they're about to start a new process for making sure tickets are read and that everything is included in deliveries, so that's awesome! I really appreciate that she reached out to me, it shows that at least someone there does actually care!

For some reason the door was locked when I arrived to get my order. I had to wait a while behind someone at the drive through window when my order was already done. They gave me cheese sticks instead of bread sticks. The rest was correct and it all tasted great in the end. I'll definitely still order from here, will just check that it's the right food.

We ordered two pizzas and two orders of bread sticks.  Received two pizzas and one breadstick.  Confronted person that handed out order that there was supposed to be two orders of breadsticks not one.  The lady proceeded to tell me that there were two orders of breadsticks in one bag.  Checked bag and found one order!  Called over someone else at window to advise we need another order.  Received another bag of breadsticks to find breadsticks with COLD butter tossed on top.
Very disappointed!!

AMAZING! FRESH! Perfecting timing for MNF! Pepperoni pizza was perfectly baked and cut. Will order every Monday!

Delivered before time, food was made correctly,  it was still hot like it had just came our of the oven. Our delivery driver was amazing. His kindness and enthusiasm was great. He deserves an applaud 👏 I will order from there again!!

First time in and it was great. The Hooters Girls are so sweet and helpful. The food was great never enjoyed wings so much before. Seemed a little bit of a wait on the food but we did have a party of 8 and there were a lot of other folks there. It was definitely worth the wait tho. I highly recommend this place for a friendly atmosphere and a good time.

This review is strictly a critique of the management of this place, which to put it as nicely as I can, was a cluster f¥¥k. I know it was Christmas night, but it wasn't like they didn't know it in advance. I sat at a table and waited for my food for 2+ hours, and was told that it would be at least an additional 20+ minutes to get served.  You choose to stay open on Christmas, you know that you are going to get LOTS of business, but to hell with the customers when the ole mighty dollar comes first.
Needless to say, I didn't stick around any longer.

Went for around  lunch time. Not busy we got seated right away.  We order mozzarella sticks  &  fried pickles, we ordered eight piece boneless wings with curly fries and then I got a grilled chicken kids meal with a Dr pepper & unsweetened tea.  Our waitress was nice,
The food was good.. not dry or burnt or greasy.  The drinks were great.

Brooke is wonderful. She served me my Long island iced tea it was perfect. Ordered a burger to go. Whole experience is wonderful. Presley served me before that with two big daddy beers. Being in the same lot as my work it's the best thing I could ever ask for. THANK YALL AGAIN!!! 🎃🐦‍⬛❤️

The food was good but Lauren H. Gave us are drinks  then didn’t offer appetizers didn’t come back to take are order it was thirty minutes that we noticed were she was on her phone talking to another employee. We had to ask her to take are order she looked mad the whole time she took it went an put are order in and was near the bar on her phone again.. didn’t ask for refill we also noticed a customer walked in and waited 15 minutes then we saw the manager rushed to the customer to attend him and the manager saw Lauren on her phone. I asked for a to go water when she went to go make my water. She was on her phone and never gave me my water to go.

Pizzas were hot!  The flavor of the pizzas was delicious!  The order was correct.  Fast service, great prices!  Would purchase pizzas again.

Order was ready nice and fast. Now I see why. Limp, soggy crust, completely underdone, no browning of the crust at all. So much sauce on a thin, floppy crust. Paid $27 for a large stuffed crust Supreme. Never again!

Very disappointed in the quality of the thin crust supreme pizza.  But the breadsticks were good and delivery was prompt but for $37, this will be the last time to order from here.

Pizza was a mess when it was delivered and it only went about 5 miles. Half the pizza had no toppings and all the toppings were on the 2nd half.

Older gentleman that works there usually during the day is very nice and food is always excellent! He is very patient letting my 6 year old order his bookit pizza every month. My son is always excited to go in there and order his pizza by himself.

The Honey Baked Ham Company

We’ve been coming to this location for years now. We have been pleased with how they would adjust for high volume holiday times/lines, have friendly staff, and from my experience…they still do a good job with that. HOWEVER, they changed something  with their cajun Turkey. It did not have the savory flavor throughout the Turkey, it didn’t hold its moisture, and only had Cajun seasoning on it. The price increased  but due to the good experience and flavor, we decided to still purchase. This review is to say PLEASE go back to your prior method of preparing the Cajun Turkey. We were dissatisfied this year for the 1st time. Service can be great but we come for the food. Without that, no need for us to return. We hope to hear of an update.

They are a well oiled machine. We were able to get in, grab some ham and other items for Christmas meals and out in under 10 minutes. We had 15 people coming for our Christmas meal and our order wasn’t small, but they managed quickly and had us out fast!

Good food. Good ham. Be prepared to deal with casually rude employees who appear so beat down by their jobs it doesn't matter how kind and friendly you are to them, it won't penetrate their veneer of apathy and contempt for their participation in your transaction.

Absolute WORST experience with this company. I have ordered a turkey from this company for the past 4 years with great experience, but this year I got a chicken instead. I called the customer service and they said they could not do ANYTHING for me bc the status is closed. Mind you I called as soon as I got the delivery. They said all they could do is put it as a feedback for corporate. I could give this a negative star if I could. Save your money and hassle.

We placed an online order and the initial cashier told me to go to other line after picking up order to get rolls. Rolls were available by the counter to be rung up. 5 teens including Emmy and Olivia refused to help, only kept chatting to each other. 5 young members behind counter and it took me asking to ring me up politely and give me the total so that I may pay and leave. My two daughters and I felt unwelcome.

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