Hooters

This was our first visit. Enjoyed the bbq wings! Yum! Fries were not brown or done enough. Server was very friendly and sweet. Overall a good experience.

Shane, the bartender was awesome. You can't go wrong. When you have a bartender that knows what she's doing before you even ask for a beer, you got a refill. She really knows her craft, very personalable, very friendly and always a beautiful smile💪⛳🏈

Good atmosphere to hangout with friend and family. good collection of beers. Wings used to be excellent but in last two visits I can clearly see the quality is way degraded.

It's always great when I walk in. Sat at the bar and got assisted by the bartender. Food hot and fresh. Can't go wrong here. The ghost pepper wings are actually hot and the cookies and cream dessert shooter was delicious.

Waiting an hour just to get some food is beyond insane. You gotta  keep asking about the order, Otherwise nobody’s going to acknowledge you or even care. And then, when you asked for napkins, they put it in the bag and don’t even say anything. And to top it off you got to go back inside to get the drinks because they forgot to get that too. Also the dress code at this location is very disturbing. I can’t believe y’all walking around basically in underwear and thinking that’s cute. Put some clothes on.

Pizza Hut

If I could give 0 stars I would, I ordered pizza for delivery a couple days ago. The pizza was undercooked and gave me and my boyfriend food poisoning. Do not eat here. We BOTH woke up in the middle of the night  projectile vomiting. Was pale as can be. I felt awful the whole next day or so. DO NOT EAT HERE.

We ordered food twice this week just to try and give Pizza Hut another chance.  BIG MISTAKE . I ordered a pizza and two cheese sticks. When we got there, they didn’t even make my order. They refused to make me a pizza saying that they were out of dough ? So I just ordered cheese sticks (which is made with dough) also took another 30 mins.just rude and lazy and unhappy with their job.  This place needs new management. Maybe just shut down.  I would give zero if I could.

Love pizza hut.!
The face of the sangamon pizza hut was not very kind and looked like she did not want to be there. Took 35 mins on a 15min. Carryout and forgot part of my order.

My order was 51 minutes late. It wasn't a peak time, so there was no reason for it to be so late. Needless to say my order was also very cold. I had to heat it up for it to even be edible. If I had wanted to do all that I would have just bought a frozen pizza and cooked it. I won't be ordering pizza from there again.

They forgot to season the crust. It was just plain, dense, dry dough. Very disappointed.

HoneyBaked Ham Holiday Express

Christmas Tradition ended today. Store is advertised to be open, sign on door says store should be open, store is not open. For years we gave gotten holiday means from this store, now we have to make other plans. Moral of the story, make your own food for the holidays and don't rely on this company.

We ordered a Ham for a Family Gathering one month before the day we  needed it. 2 Days before the date we scheduled the ham to arrive, we were informed it would not arrive till the day after our event. When I asked about the On Time Delivery Guarantee the person put me on hold for a very long time, can back on the line and said they would refund my money but It was not there fault this happened. Very very very disappointed in the whole company especially the Customer Service Department.

Quick access...was in store less than 5 minutes for a ham and cake. Was delicious as usual and i didnt have to cook a protein.for Christmas..well worth it

Even though the pricing is roughly $10 per pound of ham, each dollar spent was worth it! Their stuffing, mashed potatoes, and string bean casserole are to die for! It was a great thanksgiving for me! Do not expect to come in and dine, this is more of a catering facility, grab your food and git!

3 employees and no manager in this location and training is needed!! As the only customers when we walked in, the store appeared empty. Eventually, the three employees appeared from behind a partition. We were initially engaged by employee A. While we were being checked out, another employee (B) walks up with a phone and they have a conversation, i believe it was about break time - (hello, customer is right here), employee A takes the phone, and begins talking, rings up the ham before we can let her know we wanted the turkey too...While talking on the phone, she hands us the receipt and walks away still talking on the phone...so we tell employee B we would like to take advantage of the $3 off turkey deal. He states we can't because we already purchased a ham and that doesn't count unless we purchase another ham! So, thinking it must be something in the point of sale system, I ask him to simply refund the ham and start over. "I don't know how to do that!" he replies and steps back. Finally, employees A comes back from her phone call and says she can do that as employee B grabs his jacket and bolts out the door...  Avoid this location.

The manager Mary has awful customer service. She doesn't know to talk to people and I think that's not fair. I love pizza hut but the manager Mary needs to be fired!!!!

I placed an online order and the store manager called to inform me of a possible delay with my order. He stated that he would be the one to deliver the order, as he was short-staffed. I feel that he went above and beyond with his courteous nature; he was very kind, professional, knowledgeable and just an all-around great person of leadership! I did NOT catch his name, but his good deed DID NOT go unnoticed. Thank you again!

Almost 2 hours after ordering and still sitting at the restaurant waiting on the one underpaid delivery driver. App says 35 mins but whoever answered the phone assures me "they got me & its been ready awhile" whatever that means. Canceled and reminded why I don't go here anymore and you shouldn't either.

Good pizza they make you wait but it's ok

My order arrived nearly 2 hours late, and when I called, I was told that a driver had quit in the middle of their shift. The staff and manager were incredibly kind and made sure I would be getting my order, but perhaps if that $5 delivery fee actually went to the driver this could be an avoidable problem. If corporate reads these, pay your people more.

Placed my order online. Waited an additional 20 minutes once I arrived at the suggested time. I was patient and happy to finally receive food. Once I got the food home it was terrible. Tater tots were burnt and the chicken was just not good compared to other hooters I’ve been to. Would not recommend this location.

Emily B is a great server. Very nice and efficient. She is very knowledgeable of the menu. Emily answered mine and my wife’s questions with detailed answers and a smile. We didnt have to ever ask for refills on drinks or for anything else. She was on top of it. If you visit here I recommend asking for her. You won’t be disappointed with Emily’s service. I give her 5 stars because I can’t give 6 stars.

The restaurant as a whole was clean and the menus were spotless with no greasy fingerprints or stuck on “gunk”.

The food was good. Came out quick, but it was sort of dead because of the time of day we came. I cannot speak to when it’s very busy. But, overall I was very satisfied with the timing.

The atmosphere was 5 stars until…

The downside… the chefs in the back of the house were playing music so loud it could clearly be heard even over the front of the house music which was loud itself (that’s the atmosphere Hooters is known for and I’m fine with that). The back of the house music was so clear that my kids could hear every word. Unfortunately the music was using swear words and other bad words which is absolutely unacceptable in a restaurant setting. There is no reason for playing music that uses those awful words in a restaurant that serves children. I asked one of the servers (not Emily because she was busy helping her other guests) to have them turn their music down. They did, but one of the chefs came out and stared me down. I felt very uncomfortable and after that I did not enjoy my time. I’m not sure that we will be back because of this.

Edit: Manager (not sure of his name) is amazing! Has impeccable integrity. We left something there and nothing was gone from it and he even locked it up in his office.  Added one more star to my overall experience because of Emily and the manager.

Worst Hooters in Illinois. Came in around 2 pm on a Saturday, while I was the only customer at the bar, it still took 10 minutes to get a drink- the servers were busy on their phones... Ordered food (8 boneless wings/  1/2 lb. steamed shrimp), but was told my shrimp would be a minute because they didnt have the steam set up ready. Wings were cold by the time the shrimp came out... had to wave the bartender down to get a 2nd beer. Nobody cared, nobody noticed except for me?

Not going back to this location.

Food was good, but takeout order was quite late in being available. Best wings in town. I still don't get the waitresses' outfits. Isn't it 2024? But they were friendly.

We went to the hooter in Springfield  Illinois and waited  20 minutes.  No body came up to us to ask us for our drink oder or food order.  Not very impressed  with them.  We ended up leaving  and went to another  restaurant.  Probably  won't  be back

This particular store is always out of something or several. Somethings. Most recently green peppers, onions, stuff that they could pick up next-door at harps or Dollar General. Terrible customer service not a very good partner within the community.

3rd time out of all pizzas in a month.....when i order a pizza i dont want to hear we are over 34 pizzas for our par for tge day. I dont care thats your problem

They get my order wrong every single time lately, then act mad at me for saying something. I say "they" but it's really just the one "manager" at the front with her name tag flipped backward that always has an attitude, the man with darker hair is actually really nice. The girl in the back with the sunglasses yelled at my daughter and frightened her from the back of the kitchen when she asked for marinara, bc they've tried to refuse me marinara sauce for my breadsticks repeatedly, claiming that my sticks don't come with sauce bc I bought them in a combo (which I actually didnt, I got them with rewards, they gave me the sauce after reviewing my order). I seriously dislike the fact that I can't go to sonic or pizza hut now without someone being rude to me just for being there or telling them my order is wrong. They messed up my pasta, (gave me a meat one instead of vegetarian) and made me wait almost 20 mins to replace it. That's longer than my entire order took, and I was on a tight schedule to get kids from school, order already paid. Not happy at all. There was a woman, Angie, that worked here a few months back, she was AWESOME. Bring her back! She cared about the customers. Also, the manager bluntly told a very elderly war veteran that she couldn't do any discounts for him after another employee said yes. I know that's not her choice, but the delivery was really rude. She said "We don't do veterans, military, students, none of that." Then there was an awkward silence. If I had brought more money I would have paid for his food. Sad.

Food was ready when I got there. Staff were professional and polite. Food was good. Store looked clean. I think they are doing a great job.

Everything is always good here. On time and everyone is very friendly

The guy locked the door as me and my son walked up to pick up a carry out order. We were early said 4 minutes until ready. That 4 minutes passes by as we are watching them through the window already boxed what looked to be our order and put it in the warmer. Another customer walks up the same guy unlocks the door and says oh we didn't know the door was locked! As they watched us standing outside he checked the other customer out first even took the customer behind the counter. Very disappointed in the service!

Out of Pizza Hut locations, this one is far better than most.
However,
WHAT HAPPENED HERE?
This is literally how i opened up my pizza...

Excellent work ethic by DJ! Since the moment we entered the restaurant greeting us in a good manner. We got a family dinner box and then after he offered us cups and napkins without even asking most the time you have to ask at places. I saw him running in and out the store opening doors for the next customers at one point such a good employee. He was on it!!

Waited 90 minutes for cold squished pizza. The driver was friendly and courteous.

Love my Campustown Peoria Pizza Hut!  I've never had a bad pizza from them--it's always hot and fresh when they deliver it.  I apologize for not remembering the delivery guy's name, but he almost always brings paper plates, napkins, plasticware, parmesan and red pepper flakes at every delivery!  That's above and beyond in my book, and should be awarded.  The few interactions I've had with staff (asst manager, I think?) was also very positive and friendly!  Thank you for all the hard work that you do!

Got pizza && breadsticks delivered food was great. Delivery guy was so amazing such a sweet heart. Order was brought to us in less then 30 mins. Pizza && breadsticks were fresh and hot! Absolutely delicious. Dominoes use to be my favorite but Pizza Hut has definitely moved to the top of my list both times we have ordered from there they’ve exceeded my expectations.

Good tasting pizza and breadsticks and the cinnamon breadsticks were real warm and tasty also. Nice family treat and the employees are polite and courteous.  Conveniently located just off Pioneer Parkway with plenty of parking.

Food was good. Employees were pleasant. Nothing to complain about

Do not come here it’s a very only white people restaurant the store manger lee is a kkk member he only employs white people they don’t clean they hands the sink dishes etc is disgusting they only clean the sink once a week they let white employees do as they please stay away from this nasty disgusting place

I gave the cashier twenty dollars to add a five dollar tip- he took an additional five dollars from me without me knowing it. He gave me back half of the cash in change (also dropping it on the floor - I had to pick it up because he wouldn't). I was robbed. Also the pizza was undercooked.

Staff was friendly but so was I. These people handle your food. Be nice. Common sense tells you they are always being rushed. Be the nice person for a change.

This place used to be good we’d go every week but has went seriously downhill. The store manager is absolutely amazing but I’ve realized she leaves around 3-5 anything after that this place should be avoided. Did not eat wings.

Very rude service from delivery driver. They have my address, and i put in delivery instructions that the door is around the back off a different street. Driver was very rude, handed me the food and tossed my crumpled receipts on top and walked away mumbling something about having a visible address.

Learn to read and follow basic instructions. I will not be ordering from you guys anytime soon.

PS your chicken tastes like onions. Had it on pizza and in pasta and had the same taste in both.

My favorite type of pizza is from Pizza Hut.
You can pick your type of pizza crust,  we like pan or hand tossed, hubby and I love the garlic crust with marinara sauce.  Then pick your meat....we like Italian sausage, then we add veggies, green pepper and onion are our favorites. But you can pick whatever you like.  We sometimes get a supreme.  Whatever you try you will love it.🍕🍕🍕🍕🍕🍕🍕

I had a pretty big order. The delivery was lightning fast! Delivery driver was super sweet. Food was hot and tasty. I ordered icing with my dessert and I believe it fell out of the box it was in. I called and he offered to deliver my icing! YAY! I didn't have to eat dry cinnamon sticks. Way to go Pizza Hut! Keep it up!

This is my very first review I've ever wrote on any place. Hope theres a way  u can check to see. It was so trash I had too. Ordered a stuff crust one topping. 27 damn dollars. Cheese crust was the only good bite. Crust was like cardboard. Had to be old as hell. Don't know how else it cld have been that bad

9/10 orders from this Pizza Hut go off without a problem, that 1/10 is usually a missing soda or a timing problem.  I've had it taken them almost 3 hours to deliver before, but its certainly not the norm.

We ordered delivery and they couldn't deliver because the driver left early. So we went to pick up and something happened where the order wasn't ready so we sat and waited for them to make it. I felt so bad because it was just a girl working the phone and counter and one cook and they were overwhelmed you could tell, but they were very polite and everything that happened was not their fault. They gave us a credit for all the trouble, so they do right by customers when things go awry. And the bonus was the food was super hot and fresh. I give them kudos for being grace under pressure. We will be back for the great customer service.

Every few years I get a wild hair to order pizza hut. This serves as my periodic reminder why you should order from local places if possible.

They forgot my drink and acted like it wasn't their problem.

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