Big O Tires

Huge thanks to, Spencer and the entire team! They did a great job identifying the immediate concerns with my tires, got me in and out with no problems. Great communication, water provided, charging stations in the waiting room. Great experience overall! Will be going back soon for my next tire and ALL my services! Thanks Team!

I live over an hour from this location. My car needed tires and an oil change, as it was making a loud noise. Zach and his team stayed well past the normal time to make sure I got home safe to my family. HIGHLY recommend this company! Huge thank you to the BIG O TIRE TEAM!

Big O Tires achieved customer service excellence by being extremely accommodating...they were able to diagnose the issue quickly, order the parts, repair the car, and have my daughter back on the road the same day. They even followed up with a text message to ensure that everything was okay the next day.

I informed the staff I wanted to keep the left rear tire! The right rear tire had a nail in it and couldn't be repaired,  so I purchased 2 new tires,  wanting to keep the one good tire but was given what I thought was the good tire but the tire I got had a nail in it! I was not told this when I picked up my vehicle, nothing in the notes on my receipt!  Very dissatisfied with the lack of communication on this!!

We took in our car for a simple patch job.  No issues with the car at all.  After the patch job driving the car home we noticed it was pulling to the right and we had to turn the steering wheel left quite a bit to get the car to drive straight.  Called them and asked if we could bring it back the next day to get it fixed.  We were told no problem at first, then when we went back they want an additional $80 to fix it.  We told them no we wouldn't be paying that as the car was fine before we brought it in.  They said ok well we'll mess with it but I'm not using any parts and I'll see what I can do.  When we got the car back it was significantly worse than it was after they already messed it up.  The dude purposely messed it up because we refused to pay them $80 to fix their mistake. I have purchased tires, brakes, and more through Big O Tires in the last couple years but we will never be going back.  Now we get to go spend more money to fix their mistake.  Watch out for Spencer and Russell.

Crash Champions Collision Repair

Our car was hit in the left rear while stopped.  Our insurance company has a working relationship with Crash Champions. Due to their current workload, it took a couple of weeks until we could bring the car to Crash Champions for an estimate. It took a couple of days to disassemble the damaged area and provide a quote.Crash Champions estimated the wok would take approximately three and 1/2 weeks. Progress of the repair was communicated at least once a week. Car was ready as promised and looks great. In this case, we didn't shop for repair quotes, we can't comment on price.  Highly recommend Crash Champions based on the appearance of the repaired area and great communication.

There were many issues from the start. When I first came in I made an appointment for my car to be evaluated and have repairs started the same day, but when arrived at the set date they didn’t have the repair start date on there. I dropped off my car for a week before it was even evaluated for damage to send to the insurance company. I was playing phone tag with the manager to get an update on my car for a week, but by the second week I started getting consistent text updates. I kept getting messages that the car should be ready by a certain date and then it would be extended out. It took three weeks for my car repairs to finish. I will say that the front office coordinator was very friendly and staff were patient in answering my questions.

Amazing! Communication and keeping me up to date with the process of my vehicle was spot on i even received my vehicle early!   Vince and Melissa provided a great customer experience! Will definitely recommend!

This company doesn’t even deserve 1 star ! They are very unprofessional and disorganized! The lady at the desk is so absorbed in her personal time at her desk that she doesn’t care about customer service! All the disorganization is blamed on the customer! At our appointment we had to wait while they debated whether they would give us an estimate or not ! It was blamed on us that they didn’t do their job ! There was no reason not to give us our estimate, besides they wanted to do it a way they would make more money out of it . After looking at the car we were never provided an estimate . Once again it was our fault that the guy that looked at our car was no longer there ! Please do not use this business! Take your vehicle somewhere else !

It took a while to get my car in to the shop but it’s only because they do such a great job that everyone wants to take their cars here. Well worth the wait

Budget Blinds of Greater Colorado Springs

Our experience with Budget Blinds was second to none. From setting an appointment for an in home consultation with Ryan to installation with Matt things could not have gone smoother. Ryan effortlessly and patiently guided us in choosing our product and color. Matt did an exceptional job at installation and answering any questions I had to include following up with Ryan for ordering of the adjustable telescopic draw rod of the newly installed cellular shades.  Needing something to block the sun for these high windows as well as insulate we choose additional cellular shades never imagining the color match to our older ones would be so perfect. These gentleman were so kind, courteous and professional. No need to go anywhere else for your window covering needs. We never even looked into another company. Thank you Budget Blinds for an outstanding experience.

Our experience with Budget Blinds from selecting our shutters and blinds with Kelly to their installation with Sam was an exceptional process! We are thrilled to have worked with such quality people! Kelly assisted us with selecting shutters to address our home’s need for greater insulation and improvements to our home value. Sam arrived punctually and showed professionalism and precision in installing everything to perfection. We are delighted to recommend Budget Blinds to you! They will exceed your expectations like they did ours! Thank you so much!

My husband, John, and I selected some lovely drapes from Budget Blinds in late October.  I had looked in many stores that have drapes and was so very pleased that we found exactly what was needed without having to create them ourselves.  They were hung this week by their technician, Branden (who really knows his business).  These drapes make our house look like a beautiful home.  Thank you Budget Blinds and your team!
John & Roberta Burrington

Exceptional and personal customer service. I was assisted by a real Pro, Alisha, and she gets a 5 Star rating for friendliness and professionalism.  New window coverings for our Kitchen and Dining Room will be ordered and installed after a home visit from Budget Blinds design consultant.  Best warranties in the industry at very affordable prices.  My highest recommendation for service and products.

My personal Budget Blinds design consultant came to my residence several days after this, and spent time discussing my preferred window coverings. That would be Asha Rose, and she was a real gem and extremely professional, friendly and knowledgeable. I have no problem giving her and Budget Blinds an exceptional review and five thumbs up. I ordered my new blinds and I’m extremely excited about both the service and the quality of the product. Thank you Budget Blinds!

Brandon and Eric were courteous and friendly. They went about their business of hanging my blinds quickly and cleaned up after themselves. My whole experience with Budget Blinds has been very positive.

Update
11/13/2023  today Sam came to my home to hang my new blinds on my dining room slider. He called me when he was on his way, was very polite and courteous while in my home, and cleaned up after himself.  Once again, my experience with Budget Blinds has been a great one.

I dropped my truck off on the morning of 12/20/23. I can’t remember who checked me in, but the process and tire selection went smoothly. The techs installed the tires then aligned the truck. When the truck was completed, I drove around town to check the alignment. The truck didn’t seem to be driving straight and the steering wheel was misaligned. When I got home, I also noticed some fresh gouging/dings in the aluminum on the RH front wheel.

I took the truck back the same afternoon and spoke with Adam Littleton about my concerns. He immediately jumped into action to correct the problems. He ordered a new/used wheel and scheduled me for another alignment the next day.

When I dropped off my truck today for the second alignment and wheel swap, I was greeted by Adam who was again, very friendly, knowledgeable and accommodating. He personally oversaw the alignment, which the techs were having some trouble with. The wait got a little long and I offered to let them keep the truck to diagnose the issue. Adam arranged for another tech to give me and my wife a ride home and said he’d call me as soon as it’s completed.

Adam called an hour later and said the truck is finished while also explaining that the alignment issue was caused by a worn inner tie rod end. I told him that I’d be right over to settle up and that’s when he told me that there was no charge. I insisted that I’d like to pay for the part, but again he said no charge. Absolutely excellent service.

Adam and his team are awesome!!  I am always greeted promptly, the work is done as promised!  This time I had an issue with not having the special lug nut tool (my fault), I subsequently found it and will be back to get the tires rotated!!

In my search for new tires, Big O Tires was one of the only places that had my tires in stock. I appreciated that I was able to schedule online, at a time convenient to me, and at a location that was recommended to me by a friend. The tire installation and alignment was timely and efficient. The staff was friendly and kept me updated throughout the service. Highly recommend!

I took my car in and asked for them to check everything.  I told them I was moving and wanted everything that needed maintenance or might need maintenance soon to be taken care of.  I didn’t want to get to a new state and need to worry about car maintenance.  They said they did and checked everything and said I just needed an oil change and new brakes.  I get the car back and move to another state.  the day I get there all my car maintenance lights go off.  I take it into a Christian Brothers Automotive and they do their system check and they found so many issues.   The guys at christian brothers were great and very helpful.  I asked how this could happen because I had just taken my car into big o not even a week ago and if it would be possible for all this to happen in that time span.  They said it would be impossible for the oil to leak and my suspension to be bad and all of these things don't happen in a week and that big o tire must have missed these or  more likely ignored them… as they put it and with the pictures they showed me they don’t know how someone could have been so ignorant to miss this stuff.  I called big o tire and they didn’t take any responsibility for what happened or the lack of a thorough check.  The most they could offer me was a reimbursement for the oil dipstick that was broken ($11)  I’ve never had to write a bad review for a place until now.  I’m so disappointed in the service I received and the follow up customer service I received.   Christian Brothers and another mechanic for a third opinion all said the issues with my car were obvious and should have been addressed at the time i took it to big o tires.  They also said they completed an oil change and my car says it needs an oil change so either they didnt do the oil change or they forgot to update it in my computer system… either way its annoying.  On a more positive note I highly recommend Christian Brothers Automotive.  They were so patient with explaining everything to me showing me in person and pictures and taking the time to help me figure out what big o tires did and didn’t do.  They weren’t any more expensive than big o and my car has never run better.  My car now feels like it drives like how it did when I first bought it.  I love them! If anything good came out of this messy annoying frustrating situation its that I found a place to take my car that I can actually trust.

You guys are crushing it. I brought in my 2018 Equinox that had unfortunately run over a large bolt. I walked about a mile home and when I arrived, I received an email immediately telling me that my vehicle was done and providing me a full inspection report. I came back to get the car, was greeted with a smile — no charge!  I dropped the offender into the “look what was in my tire bucket.”  Love that you are just down the street for me and so grateful for your service!!!!

Gerber Collision & Glass

First let me start by saying I recognize that I’m a little stressed due to my insurance but this is the worst customer experience I’ve ever had. I called Gerber on Monday 12/11 after my accident as I was being towed to make sure they knew my car was on its way. After talking to David he assured me that my car would be taken care of and detailed and be good as new, I just needed to be patient. He told me it would be a couple weeks to even look at it but USAA sped up the process and by Friday 12/15 I was told my car was totaled. Due to them being closed on the weekend I wasn’t able to get my belongings until Monday morning 12/18. I showed up a little upset that my first car that has an emotional tie was deemed a total loss when the damage was a shattered windshield and a sensor. Putting everything aside I went inside to ask for help getting my plates off and to talk to David. I tried to explain to David how I was a little about the promises at the beginning AND that I walked up to my car sitting outside with the windshield taken off, and all of my stuff left in the open to the elements. I would have appreciated if they put my belongings in the trunk or a bag or something. He rudely told me my car had been inside all weekend and swore on the bible. I explained that I didn’t know that walking up to my car and very rudely and aggressively took 2 steps toward me causing me to take 2 steps back and before I could express any more concerns he told me that ‘if he swore on the bible and I still don’t believe him then I can just go and have a good day’.
I don’t understand why or how things escalated so quickly, but I sincerely hope you have the day you deserve David and thank you for nothing.

Dave, Jake and Eric provided a great experience when I brought my car to them. They were friendly, professional, and did a great job with my repairs. I would recommend Gerber to anyone!

They made my car look brand new! On top of that, my car was fully detailed when I picked it up.  They replaced my windshield, and when they were calibrating it, it got a rock chip, so they even ate the cost to replace the brand new windshield they had installed. They really did a phenomenal job on the bodywork, and I would highly recommend them!

The entire team was very professional! Sheila kept us well informed throughout the entire process. We were so pleased with the bodywork and paint job that was done on our vehicle after our accident. We will definitely recommend Gerber Collision to anyone who needs auto repair after an accident.

My car had been hit by a tire that came off of another car driving the opposite direction. It created quite a bit of damage to the fender, bumper and wheel well, but Gerber was able to order parts and make it look better than new! Ginny and Phillip were very friendly and helpful throughout the process!  They turned a negative experience into a positive one.

Glass Doctor Auto of Colorado Springs

This glass shop was literally amazing. Fast, efficient, professional, and most of all affordable. The technician is well seasoned in glass and Veteran owned.
Only glass shop that has a one year warranty for cracks, rock chips, etc.
Definitely a selling point due to living in Colorado and driving a Jeep.
HIGHLY  recommend this amazing place. I would give more stars if I could.

Glass America

Had an appointment, they called and said the new windshield had a crack in it. Now it's a week later and the technician is almost late to the appointment.
Between 9-11am, no call from the technician to say where he is. 11am comes around I'm leaving and finding someone else to do it.
And the tech just called and said it was for 12-2pm! What is your malfunction? You just lost my business.

I am at a loss for words. The phone rep helped me even with the issues my car has that don't even pertain to him. he spent so much time helping me buy just giving me info. And the tech, Rick, was amazing. He saved me money, he was honest, fast, hard working. I would give them all a raise. Honestly the best experience. What a wonderful team you all have. Thank you for taking care of me and my 3 yr old son. I will never go anywhere else

Just had our service completed for the second time by Rick. I remembered him from the first time by how attentive to detail he is and how promt he is at getting the job done. He definitely knows what he is doing and went above and beyond to make sure we were satisfied. Thank you again for the great service.

Rick C arrived early to replace my glass in my 1999 Toyota Tacoma. Got it done in a very timely matter. He was also very friendly and courteous. Very good job in all. Thanks again.

Not only do I work closely with Sheri as our vendor for glass needs, I am also a customer! Getting my windshield replaced was a very easy and quick experience. Sheri really cares about her customers and if there is anything wrong, she goes above and beyond to make it right. I would highly recommend Glass America.

NOVUS Glass of Cheyenne

Twice I have used this business for windshield replacement on two different vehicles. I have interior/exterior cameras mounted on the windshields of all my vehicles. The cameras are professionally hardwired. The first vehicle they removed the camera and the wiring and did not replace or remount camera. My vehicles also have sun visor strips on the top of the windshields (eyebrows) which was not replaced but paid for by insurance. The second vehicle which is my limousine. A very expensive vehicle they replaced the windshield. Again, removed the camera and did not remount. The wiring was not put back in it's proper place either. I had a sports ornament mounted on my dash and it too was removed. Not only was it not put back but it was damaged. They left all kinds a particles on my dash of unknown substance. It is metallic in color. There is also a communication issue which causes a lot of dysfunction and chaos. I try to keep my business local but it is by this kind of behavioral dysfunction that I seek outside services. I will absolutely not recommend or use this company again.

Very professional location in Cheyenne. Called for a quote and they quickly got back to me. I will get getting all new windshield from them.

If you want something done right, the first time just take it to Troy and his team over at Novus. There is simply is not a better auto glass replacement center in Cheyenne. They did an excellent job replacing the glass on my bus doors and were knowledgeable and efficient. Thanks Novus team!

Never had to get a windshield replaced before, until today. I’ve heard horror stories about safelite so I figured I’d go with these guys, from the first phone call they got, to the time my brand new windshield was put in my truck, it was a little over 24 hours. Very nice people, Troy on the phone was extremely helpful. Although I hope I never have to step foot in here again, it was a great experience and they set the bar high for any other auto glass place I will go to in the future.

Forget Safelite!!!!
This local shop was quick, easy, and inexpensive.
We caught a rock to the windshield while transiting across the country, causing a large start burst pattern chip. A quick walk into this place, and they had us on our way in 20 minutes with the chip.filled and u noticeable.

Glass Doctor Auto of Longmont

I would highly recommend this business. I had my windshield  replaced there. Very helpful, friendly, reasonable prices and you can tell they value their customers and want to do a great job for you.

Brought my old bug in to replace the windshield and added on the headlight service. She looks brand new... Well if you can get past the chipped paint and dents. Great people great work...

I can only concur with the numerous rave reviews that previous clients have posted. Many businesses overpromise and underdeliver, Glass Doctor of Longmont is the complete opposite. This was my first experience with a cracked windshield, and I was over 500 miles from home. Not knowing the correct procedure involved with replacing a windshield I called a Hyundai dealership. The receptionist at the dealership told me that they highly recommended Glass Doctor of Longmont. From the very first phone call, Denise provided exceptional customer service in a calm professional manner. She was personable, amusing and assuaged my trepidation regarding the replacement ordeal. Since I was only passing through Longmont she expedited the process by walking me through the insurance side of the process. Bill, the co-owner as well as the technician, astutely explained how the procedure worked even to how the Pythagorean Theorem came into play (evoked pleasant memories of high school geometry!!). They worked with my schedule, started the replacement on time and completed the procedure in a timely fashion. The friendly folks at Glass Doctor of Longmont are consummate professionals who provide excellent service and exceptional peace of mind. I only wish other businesses employed a similar business model.

They did a very professional and correct installation of a new windshield, perfectly calibrated.  They also accommodated me on short notice to meet my needs.  Highly recommend!

Bill and Denise are some of the most amazing people. Around a month or two ago, a neighbor had vandalized and smashed the rear glass on my 1994 Camaro Z28. That glass hasn’t been produced in over 10 years! Nobody, and I mean nobody, that I talked to had any clue where I could find it, and even if I did find it Safelite and other glass places I tried said they wouldn’t replace the glass! That was until I found Glass Doctor Auto! Denise helped me find the glass (still in the hatch) at a salvage yard in Brush Colorado. I had brought down the hatch as well as my car for a diagnosis, and the most excellent customer service I have encountered in the automotive industry! They had reached out to see if anyone had removed glass from these cars, and nobody had! They still agreed to try and it looks beautiful. Amazing customer service, amazing instillation, amazing experience. The people at Glass Doctor Auto are PASSIONATE about what they do, and even more importantly, they care! I hope I never have to deal with broken glass again, but if I do I will most certainly be coming back here.

Mobility Plus Frederick CO

I highly recommend Mobility Plus located in Frederick. I called about a key, I was having some problems finding a key that fit my scooter. I talked with Misty, she suggested that if I could bring my scooter to her she had miscellaneous keys. Well, we came to the conclusion to replace dash and get new keys. Misty spent alot of her time to help me! Thank you, Misty for your awesome customer service!!!

Good selection and hands down, the best customer service ever.  Pricing was fair, but it was Misty who compelled us to seal the deal with Mobility Plus. From the moment we walked in the door, she was welcoming, attentive, and kind.  You could tell it was sincere, not just what she did to make a sale.  She is incredibly knowledgeable, and we learned great deal talking with her.  She listened carefully to us and she asked good questions.  She did not pressure, nor rush us.  She made sure the recliner was the right fit.  I never thought anyone could make preparing for a major surgery fun - but Misty did.  She made us laugh, while helping us figure out what would work best for us.  We left Mobility Plus feeling fortunate we found them.

Stay away from this company. He started out great… Sold u a scooter and a lift for my car. Gave him 25.00 cash to get an extra key since it only came with one key and never got it. Sent a different scooter for repairs that never worked and had him test it … told him to make sure whatever was wrong with it would fix the problem that I didn’t want to fix one item just to find out oops..: now something else needs to be fixed.  At same time ordered a new lift for my rv he told me it would arrive in plenty of time for my trip. It did not so I had to miss the family vacation. And u guessed it … the scooter i put in for repairs still does not work because he didn’t test the battery! So now I lay out a ton of money for a new battery or trash the darn scooter. We r looking elsewhere to buy two chair lifts for our home.

Darrin and Anthony did a great job installing our FlexStep.  Love it, love it!

Excellent customer service and truly knowledgeable. Based on my accident, they also delivered a wheelchair knowing I would need one even before I did. It’s like borrowing equipment from your neighbor.

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