RNR Tire Express

They were friendly,  quick and honest.  Pointed out a fee details I needed to get fixed. Plus made sure I had the best tires for my truck. I will continue to use them for all of my vehicles tires.

I purchased tires with RNR two years ago and it was a great experience then. Helpful and friendly staff! So when visiting my daughter and son in law for the weekend, they decided to go get new tires and I was going to check on a quote for a future purchase. The staff was so awesome, I ended up getting new tires for my car that day as well!! Plus being a return customer, I got a discount!! Thank you RnR, I will continue to tell my friends and family and definitely coming back!!

See employees were polite, helpful and knowledgeable. I got right in. Got my papers signed, completed everything. Got my tires and drove out. It was amazing. Thank you very much.

My Sales Representative Ashton was very helpful, courteous and professional. The process felt seamless. It went quickly. I can't remember a time when a Sales Representative made my buying experience so pleasurable. RNR is wonderful to do business with and an asset to our city.

Was able to get the wheel and tire setup I wanted. Paperwork was quick and easy. They explained the payment process clearly. Said I could do Monthly payments instead of bi-weekly which really helps.

Glass Doctor of Grayslake, IL

Excellent service!!  Theresa , Larry and Chris were awesome!!
The sliding door looks great!
Thanks for job well done.

Carlton Booker

Ok, we have a leaded stained glass window that needs to be repaired and we called Glass Doctor. Hard to find someone to do this work. The owner came out, quoted a cost, took our $450 deposit and scheduled a fix date. Great, we felt good. Then the actual repair guy comes out and tells us he can’t do the work and that the owner was wrong about being able to do it.

So… we call and call and call to try and get resolve and/or our $450 back. They never called back until I was able to raise the owner on text who told me he’d resolve it and never did. In fact, then ignored me - oh also had the gall to tell me that he’d hold our $450 as a deposit on future work?! I gave him the chance to make it right more than once and he did not.

We never got our $450 back, so they basically stole it from us. Highly recommend stay away from this company with low character and values.

Response time for estimate and repair was quick and efficient. Chris who installed the new glass was very friendly, professional and helpful. I’m very happy with my experience and the replacement glass.

I recently found myself needing my 4th new windshield on my vehicle.  Of course they cost exactly what my deductible is, so it adds up in 18 months.  Being new to the area, I decided to Google auto glass repair and came across Glass Doctor.  I asked for a quote and they came back over 20% less than the national competitor I previously used. Well my install was today and not only did I get great customer service, I was in and out in 45 minutes.  They even reset up my dashcam for me.  Well unbeknownst to be, it comes with a warranty that to me is beyond generous and absolutely made the entire experience that much better.  I will definitely be a repeat customer when the need arises.

1st class service for glass replacement. The glass Dr has a great reputation around Lake County for quality, trustworthy work. I had them replace three cracked double pane windows. They communicated throughout the process about the work being done. I highly recommend Glass Doctor.
Update: They also do an amazing job on Car windshield!

Midas

Manager Diego SUCKS very inexperienced mechanic's especially the female. The best  "Midas to go where they have experienced mechanic's and great customer service is on Devon and Lincoln in Chicago, IL" They repaired everything the Midas  in Westchester destroyed!!! NEVER NEVER TAKE your car for service there.  I DEFINITELY DON'T THINK THAT EITHER ONE OF THEM ARE CERTIFIED MECHANICS!  RUN!!!  YOU HAVE BEEN WARNED!!! Very DISHONEST STORE IN WESTCHESTER, ILLINOIS!

We called Midas 45 minutes before they closed on a Friday for an emergency tire patch, and they told us to bring it in right away. They patched it for us within 10 minutes and they were incredibly kind and didn’t even charge us. Such a lifesaver! A great experience that helped us out in an emergency.

Not a pleasant one. The people that are there now since the last month that I was there do not know how to run it. You make an appointment and you have to wait until the one mechanic that is working out of 4 people who are there takes care of you. Why are there 4 people and people that make appointments have to wait for one person. And while you are waiting if someone comes in with a tire issue then they will Take care of them before they do anything with the people that have an appointment. Take my business elsewhere because I've had enough

I had a great experience at this Midas! The manager Diego gave the best service. My tires were replaced quickly and efficiently! I would highly recommend.

diego is the best store manager ever! he changed my tires and i have never seen a better job in my entire 50 years of life

Parkville Auto Body Inc

Parkville does absolutely amazing work! I highly recommend them! I had some gotten some deep scratches on my new 2022 Chevy Malibu, and they did an excellent job fixing it. When I picked up my car, it was beautiful and clean. They even cleaned the inside for me. I was very impressed with their service and staff. Reasonably priced for the work they did & the time they put into the job. (I had decided not to go through my insurance company.) I will definitely use Parkville again for any future auto body repairs I need.

My experience with the Parkville staff was the best! I want to give a shoutout to Luis who was incredibly patient, honest, knowledgeable, and provided the best customer service every step of the way. I have never been treated with so much consideration at ANY other business!  Ever since I spoke to him over the phone I knew I would choose Parkville over all of the other auto body shops that had already given me quotes. From the start he was very pleasant to speak with, listened attentively to my concerns, and answered every single one of my questions with transparency. He really took the time to explain the process that I would need to go through to repair my car before even knowing I would choose the service. That speaks volumes! Luis went above and beyond and was very detail oriented with all of the paperwork, the communication with State Farm, and getting me a rental car. He would always ensure that I was comfortable and understood everything that would be done with my car. I also really appreciate how he kept me updated during the week and worked so hard to get the job done fast in order to accommodate my timeline and needs. I would like to mention that every other autobody shop told me it would take 3 WEEKS to get the job done and Parkville got it done in 5 days!!! Overall everything went so smooth and I feel very grateful that Luis was the one who took care of me and happy with the work done (my Corolla looks brand new!!) This place is the real deal…they even vacuumed the inside of my car and went out of their way to fix some other scratches around my car!  I will surely be recommending this gem of a place to everyone I know because they show their customers the one most important thing: that they truly care. THANK YOU!

There is little to complain about when it comes to Parkville. There is a gentlemen here by the name of Nick. He is charismatic and has wonderful customer service skills on top of his mechanical and auto body expertise.

Parkville was the top tier of auto body repair shops I had researched prior to my car’s repair and upon learning that their hours open and availability for me to get my car into the shop asap, I was ready to have my car towed their way. Knock on wood, I would not pull back from saying that I would bring my car back to Parkville if I needed anything taken care of on my car for any auto badly repair needs in the future. If you have any needs at all when it comes to auto body repair, go to Parkville. They take great care and answer all your questions in detail. 😊

Nick and the staff at Parkville were prompt and kept constant communication with me about the status of my car. I appreciated the attention to detail and how my car looked and felt brand new when I picked it up.  They took care of all the supplemental billing to the insurance company which gave me piece of mind. They are amazing!!

I just wanted to share my experience while working with Luis my rep from Parkville auto body shop. He was a great help and does his job to the extreme with going above and beyond making sure that I were satisfied through the whole process & his reassurance of staying on top of things. I highly recommend working with Luis in any case that your vehicle needs repairs done. Thank you so much Luis for your amazing help with having my vehicle looking brand new again.

They work on your car. But you look at your car, and they leave black finger prints on it, and the coolant flush is everywhere under the hood. Drive away smell the coolant burning on the engine.  Very sloppy business.  Never going back. Had get car detailed to clean their mess.  I should just took it to the dealership instead.

I brought my car in today to get a purge valve replaced today.  Steve told me the only choice was for an AC default.  I have NEVER had issues with my AC in the past.  I told him I wasn't concerned with that. He said "it won't pass emissions with that fault. We can do a diagnostics for $39.99.". I told him to go ahead.  I came back about 90 minutes later and they had "charged the AC system" at a cost of just under $500.  The tech told me was it blowing warm before? It's ice cold now. When I asked Steve if it was common practice to do a $500 job without customer authorization, he said, "I can just let the coolant out now if you prefer.". When I got in my car and drove away, the AC blew warm. It blew soft.  It seems I've paid $500 for them to break my AC.
I think it's fair to say that I'm angry.  I've wasted my whole morning (came back to the shop) and they are "checking it." I'm now supposed to come back the next time I get a code for the purge valve. I'm not sure I will.  **** Update.  They corrected the a/c issue saying it needed to be reprogrammed, but I'm certain something was not reconnected correctly. It works great now.   I did return my vehicle today for the purge valve engine code. Hopefully everything will go well. If so, I'll update my rating again.
*** Second update. Steve get my purge valve replaced quickly and gave me a fair price.  There was a bit of confusion, but in the end, they took care of my problems....

I have gone to this Midas for umpteen years. Steve is always helpful. I have trusted him with my Toyota for years. Now my Kia. And I just met Chaz today too. Very pleasant & helpful.

My wife blew out a tire. They had the exact replacement tire within a few hours.
Highly recommend.

These guys know what they do an do it perfectly!
Thank you for great service!

Came in to replace all 4 tires on my 09 Honda Fit. Vince and his team did everything to ensure my experience was great. Everything went smooth! From placing  the order, securing a quote, customer service, reserving a time for installation. Would definitely come back or recommend to friends about the knowledgeable and friendly staff. They even gladly helped a customer who came in rushing in with a small emergency while I was there. Good people.

Max resolved our problem fast, efficient and more importantly with respect. There was an issue with scheduling and my bf and I were on lunch for work and were worried we wouldn’t be able to make it back on time. Max and his technician with glasses was nice completed the oil change. Got back to work on time! Thank you guys again!

I couldn't be more pleased with the exceptional service I received at this car maintenance shop. Vince, a true professional with extensive knowledge, went above and beyond in providing me with fantastic deals on brakes, battery, and tires. Their commitment to excellence and affordability is truly commendable. I wholeheartedly recommend this shop for all your automotive needs!

Trustworthy and knowledgeable. This place is awesome. The techs and manager were very personable. They are upfront and honest about my van’s problem. I would highly recommend this place to everyone. Vince, Mike, Leo, and Anthony are a great team. I will be back in the future for sure!

Loved the service and high level of professionalism. Awesome with timing belts and very reasonable on price. I truly respect and appreciate honesty and this place absolutely live by those 2 principles. Will always have my business!

Thanks to all of you. My car runs beautifully 😊

Sudden Impact Collision Center

I was there a few months ago, and it was fantastic! My car had gotten a minor scratch, and they fixed it up right away. I don’t think I was there longer than 20 minutes. The lady also told me not to worry about payment, which I think was extremely kind. The scratch wasn’t terrible, but they still did me a service. If anything happens to my car again, I’m 100% coming back here!!

Jeff from Sudden Impact not only repaired my car but also detailed the inside and out to make it feel brand new. He also offered valuable advice on recommended maintenance for my car. They'll take care of you here.

My wife’s car was rear ended. Right before our vacation. Staff went above and beyond work w /insurance ( Allstate)  . Took photos, reported back all the hidden damages. Work extra late to close out completing car before a weekend. Top notch staff. If needed, hopefully not, would definitely return. Thanks

Our Jeep Compass had some back end damage to three parts of the car. I went in for a estimate and it went so easy! Everyone was super friendly and knowledgeable . The repairs took less than a week. The car looks like there was never any damage! Amazing! They also detailed inside and outside of the car for me which was such a pleasant surprise. Thank you so much for taking such good care of us:)

Owner was professional and the quality of work was top notch.  He apologized for the delay in service even though it was due to a back order on a part.  I would recommend them for your auto body needs.

Glass Doctor of Memphis

Todd and Dylan were amazing! Their work was fantastic! We had a shower door that we had bought and needed installation. They were professional, and responded quickly to the task and time frame we needed it completed. They  had great communication prior to and during the installation process. I am so happy with their work! Thank you! P

process from start to finish was uncommonly excellent. Jimmy and Jeff, the installers, listened to my inputs and the result is a long overdue upgrade that looks like it has been there since 1954! Now we have triple insulated fluted side lights to our front door. No more single pane winter sweats!

I needed a window replacement at my home. Carl was very nice and helpful. He explained everything and was very passionate about the services he rendered. I was very pleased with him. The price was a little expensive but everything is days. I did like the fact that I have a lifetime guarantee of the window if anything happens to it.

CONSUMER BEWARE !!
I'm utterly disappointed with this company ! My truck was broken into while at work. Two of my passenger windows were damaged (including a regulator & window trim)...Also, I needed a windshield replacement; because it got damaged during the winter storms. I chose this company over a few well known competitors due to their 5 star rating and positive reviews online. However, I just noticed the bulk of positive reviews are reflecting on home glass installations "NOT" auto. Moving forward, my first windshield installation was sloppy done. It was glue bulging out of the windshield's trim in varies areas and through my window guard. Even now, if I roll the passenger window up/down "new" clumps of glue would get back on the window again. It was evident, the first tech was inexperience. Somehow, the second tech managed to crack my window guard trying to remove the excessive amount of glue. I told the GM, Safelite replaced the front window and regulator without any issues with the window guard. So, he offered to replace the guard, but quickly stopped after ordering the wrong sizes from Amazon.  Why he chose Amazon, I have the slightest idea when it's other truck accessories companies out here ! However, he was nice enough to come & pick up my vehicle and reinstall a new windshield. Unfortunately, the second windshield installation wasn't securly intact; because it leaked badly during rainy weather. This morning, the GM came out to my home and installed the third windshield; and offered a full refund for all the inconvenience...And left me to find & replace a window guard which "THEY" DAMAGED !! Only time will tell if this windshield is installed properly. If not, than I'll be utilizing my refund at Safelite Auto Glass or Jack Morris Auto Glass.

Overall, this has been the absolute worse auto repair experience in my life !! Mentally drained and furious is a understatement ! My truck looks horrible now, because of this company. The pictures doesn't serve any justice. Don't patronize this company unless you have time to spare and money to waste. Their expertise isn't auto glass repair by far !!

Carl and Jeff were awesome. Very professional, timely, and proactive with thier work. Quick and easy and my China cabinet looks like it did 40 years ago. Brand. New. Can not recommend enough!

Discount Tire

Thank you Alexis G.
for help and service!
I really like this place. I already bought here at least 4 sets of tires. People that work here are really nice patient and helpful. They will explain you everything. Discount Tire also match tire price with other places. I know some customers get mad because sometimes they have to wait long time to get their car done.. specially right now before winter.
But in good restaurant u have to wait for food too. Only bad restaurants will serve you food quickly because there is no other customers. lol
My advice for those people is to drop off your car and just pick it up when is ready.

Great service after a pot hole encounter 😩. Guys were super helpful with getting the car tires replaced on new rims. Stayed late to ensure the car would be done before closing. Great folks

Always have had good service with honest staff,  special thanks to Thomas for his expertise with our 350 dually !

From the start Kamil had great customer service. I had an issue and his response was “it’s ok, we are here to take care of your issue and make sure you make it home safe”. Not many places have great customer service and I want to thank your team for being one of those places. While I waited for my car to be ready I witnessed the whole team continuously showing care and compassion to every customer they had. Thank you all for all your hard work.

They damaged my existing rims and scratched my  brand new wheels and tires. Threw my summer wheels+tires in dirty bags in the back of my car without my permission, after we told the front desk clerk 4 times that we wanted to take them from the shop when they were off the car because we had tire totes and storage ready. Scratched the back of my seats, scuffed and discolored my white interior, and threw the wheels on top of two jackets I had folded in the trunk. Tech said “there wasn’t a note NOT to put them in the car” which has zero logic and was clearly a ploy to try and hope that I wouldn’t take the tires out of the bag and notice the scratches around the entirety of my rear rim. And also implies that I had the ability to communicate that to the service techs, beyond mentioning my plans to the sales tech 4 times

Place is too busy, and is negligent as a result.

I was disappointed with the last two times with oil change services recently, 29 Aug 2023
I have coupons for oil change and tire rotation,
So they did not perform tire rotation, and he told me its done, but I found that I have cut on my tire, and it's still the same on the front passenger tire as it is then how its done ??? they did not change the label inside for next time oil change mileage, nothing. I dont know, even if they changed the oil or not. I have no idea its still black as I checked very badly,

2e time they forgot they forgot the break fuild cap its hard time to tell they always right but after that they found it was dropped in engine during take out the car out side

Becareful everyone.....

Had my transmission replaced in a different state to find out three months later after moving here that the flywheel was overlooked and was cracked. Karlo the manager listened to my concerns and was able to replace with O.E parts at fair pricing (Dealer labor rate 210. vs theirs) huge savings. I am extremely happy with the repair as well as appreciating not being upsold on repairs not needed ie.. rear main seal was NOT leaking and did not need to be replaced at this time. Will be bringing vehicle back for more repairs I know need to be done on my vehicle as well as a slew of repairs needed on husbands truck. I cannot thank Karlo enough for making something potentially so stressful not stressful at all.

After alignment tires worn out.i bought new ones they rechecked it said it was right.after major wear I took it elsewhere were they adjusted toe A Lot.not happy they passed it off twice as correct when it would squeal going straight.it finally is normal after paying another shop.also door was dirty after 1st time.

Don’t even think about going there. These people are purposely creating issues to your car so you can be back.
They just did it to a friend of mine, single Mom leaving paycheck to paycheck.
She went for oil change and they pulled out a Vacuum hose from the intake. She immediately noticed the car shaking and after 1 mile driving the Check engine light went off.
Well she asked me check her car and this is what I found.
This is just nasty. They will be hearing from her Attorney soon.

Wonderful people! Fast, courteous, efficient. Gave me a ride back to work.
Impressive service all round!

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