Aspen Auto Body

Aspen Auto Body has saved me twice so far from paying my deductible! The prices are reasonable and lower than most deductibles. I never got to write a review the first time they helped me, but they truly deserve it now. After calling 2-3 shops, no one had my windshield available. I called Aspen and the receptionist was able to get me a replacement and installed within a day! 5/5. Here are my damages from before Aspen fixed them. Thank you guys for helping out!

I took my truck in to have the rear bumper replaced after and accident. Their staff is very friendly and professional. The work they did on my truck was outstanding! I recommend Aspan Auto Body in Willowbrook IL to anyone who needs body work done on their vehicle. Very pleased with the service and work done.
Thanks Russ!

Not sure where all the 5 star reviews a coming from, but I'm truly appalled by the customer service! There were 2 large German Shepards in the main office, and the owner didn't seem to care at all that I was a little worried to have them get too close to me! He told me I doesn't want to deal with me and good riddance - I don't want to deal with an establishment who has no regard for their customers! Glad I just left!!!! Wouldn't not recommend this place to anyone!!!!!

Without a shadow of a doubt, Aspen Auto Body Shop is the unrivaled champion in its field. The maestro at the helm, Russ, is nothing short of a virtuoso when it comes to automobile repairs. His proficiency and expertise have been my go-to solution for all car-related issues throughout my life.

It's not just me who sings praises for this establishment - I've introduced family and friends to Aspen's exceptional service, and their experiences have been equally gratifying. Their smiles bear testimony to the satisfaction Aspen consistently delivers.

When it comes to auto body repair, there's no need to embark on a strenuous search. At Aspen, you'll encounter a blend of fairness, speed, and unrivaled quality of work. It's not just a service, it's a symphony of professionalism and craftsmanship. The moment you enter Aspen, rest assured, your car is in the safest and most skilled hands possible.

Aspen did a great job in repairing our car after a side collision. They came highly recommended and I can see why.

The Glass Shop

I took a broken pain of glass in to get a new one cut out. They took my name and phone number on a work order. I was told it would be done that afternoon. I called later that day and it was not done. I then called back the following week and they had no clue what I was talking about. I proceeded with calling back a few days later and it was the same story. Still haven’t gotten my new pane cut. As I will not be doing business with this business anymore.

Took two Old window frame's to this place and it took them less than an hour to fix them both. Very inexpensive compared to other glass shops plus they got me in right away with no appointment. Very happy with the glass shop and will be back with all my glass needs.

Called and they said open till 5. Pull in at 4:50 (raced from work 30 miles away) and nobody’s there. Next time say 5ish so I know not to waste my time and gas and try for earlier in the day.

I've personally seem some shoddy workmanship, the type of things that will come back to bite the home owners tail end

Needed glass for custom frames and they are quick and wont break the wallet

Midas

Cledson, mechanic who got to work the front desk was awesome. He was very helpful, patient and did great work on the car.  Timing estimate was good and they worked with American Muscle (Install Connect) with no problems.

Amazing customer service with efficacy in their job. Lizbeth & Claxton (front desk staff) offered amazing rates in comparison to other others for my tires as well as always in the move to ensure the job gets done in a timely manner. This place has my respect.

I was here recently for an exhaust leak on my Lexus Rx300. Worked with Robert. These folks are professionals and had my car in and out in like 90 minutes. Charges were reasonable and waiting area is clean and welcoming. Would highly recommend and would use them again.

Great place to have you car fix!!! Must try these guys. I was there during the their blood drive event

They repaired my sons car the exhaust and breaks. Price was low, job was well done and they were friendly. Thank you guys.
This is my 2nd. Visit here. There are two other Midas and many other repair places but pass them all to come here just so I know I am treated well and the service is done right the first time. Price is competitive I have checked before coming in with other shops and the dealers.
Thank you guys for service well done.

RNR Tire Express

Staff is very friendly and professional. I received my rims the next day (within 24 hours). Got the job done in no time. Quick in and out. Very satisfied and definitely will be doing business with them again.

Over priced to begin with. Would give a grade F or 0 stars if could. Complete 0. Gene is a liar and wasted my time on 2 days really 3. First day had me waiting 3 hours only to tell me to come back because they didn’t have a part for install. Second day was a phone call told me to come in and will have me taken care of for sure. Third day Gene was a totally different person when his white boss man was there. All of a sudden didn’t have tires that he just had 2 days ago and also still didn’t service me after just saying he had me for sure less than 24 hours ago. By the way was trying to sell used scratched up rims for a new price. Beware and watch these people if you decide to go in here. Very suspicious very suspect very unprofessional very sloppy.

I just called the Raleigh store to find out about getting new tires. Not only would they not give me a price over the phone (ok, that’s fine), I tell him I’d be paying cash so I’m not interested in the payment plan this time around. He tells me all the “free” stuff I’d be missing out on for paying cash upfront. I’ve used this place in the past for numerous sets of tires and I’ve been happy with all of my purchases. I don’t know what has changed recently but I won’t be getting work done there anymore.

I’ve never been talked out of spending money for a service I need before. What a weird place RNR is now. What a shame.

Need to educate your repo people more. They were at the wrong house and the wrong car I come outside to them jacking up my vehicle then when argue with me when I prove them wrong that it's not the car they're looking for... I don't even have Tennessee tags racial slurs were throwing at me and my wife.. I have never had tires from rnr. Then they're going to leave and call the police to my house for a 911 call childish

Best place to get tires.. they have options & at a reasonable price. Customer service is always great. Eva, Gene & Josh are great!!

International Body Shop Inc

I had work done there around 10 years ago and they were friendly, professional, and had very reasonable prices.

Just went in today and nothing has changed. This is a FANTATIC shop, and you wonder why every place cannot be like this?
You will not find a better full service auto body repair shop.
Period.

A special shout out to Josh for taking such good care of me and my vehicle.

Gave me a very fair price to fix a window seal on a 2011 Sienna and fixed it promptly. Allowed me to bring in a 2008  Prius to swap out a rusted rear license plate and didn't even charge me. Very reasonably priced and fair! Family owned business and it shows. Will be using again going forward.

I cannot thank Garrett, Josh & Sandra enough! I called in about some scratches & Sandra told me to stop by any time. I was in about 10 minutes later for the shop to take a look. They were able to buff them out in less than 20 minutes & it looks good as new. I can't recommend them enough! THIS will be our new go to body shop. What an amazing team they've got there.

Very disappointed how long they took to fix my car.
I had to call them in order to get status on my car.
I ended up paying out of my pocket for car rental.

Color matching not acceptable. Car is just a year old and after a week I’m able to see the difference between original paint and paint job they did.

I can't thank Josh and the team at International Body Shop enough! I was involved in a situation that resulted in my passenger side mirror getting smashed off. My insurance company only authorized an after market mirror but International Body Shop replaced it with a factory mirror. I have a Limited Edition Nightshade 2021 Toyota 4Runner, so I can fully appreciate the attention to detail and the above and beyond service I received there. My family has been a customer of International Body Shop for as long as I can remember and while we hope to not need their services... we know who to call when something goes wrong! Thank you for your speed, accuracy and attention during this incident. I feel safe with my new mirror!

i’m a driver at amazon and they knocked out my service for a grounded step van quick! recommend this location for all fleet needs.

I came here a few weeks ago to get my headlight fix for the second time and Sal, Luigi and Ali gave me great customer service and fix my light right away. They check to make sure was everything ok and since this was the second time my light went out they fix it with no charge and told me to let them know if I have any more problems. They made me feel comfortable to bring my car back to them. Thanks!

I call this place a car doctor house since they care a lot . Cost effective, A great value service and. Ali and luigi both are amazing  staff member . Ali quickly set up my appointment, completed my car and make car ready in short time . Thanks and i would recommend this place for your car maintenance.

Just like to say I work for Amazon and strongly recommend any Dsp in the surrounding area to bring their fleet here!

Hello I am the manager at this location, the review of Nikolai Tagarov in no way reflects the professionalism we take pride in at this location; the customer had neglected his transmission fluid service for 40,000 miles and per his request we serviced it( not knowing if prior there was issue) after it was completed he called and demanded we stay open later for him to check it out; we obliged and checked it out to and nothing was wrong. He called the following day again; demanding this time we refund his money. I explained that because of the circumstances I could not and he had threatened to leave us a review in retaliation. Whence why I am he defending out shop’s reputation

Visited today an hour earlier that my scheduled appointment. As a result of the employee I spoke with, BRIAN… I left content  and educated on the best practices for my vehicle. The  service provided was polite & professional. “Thank you BRIAN.” Thank you for sharing tips/knowledge on my vehicle. Merry Christmas and a Blessed New Year.

Went in without an appointment for a leak in my tire this morning. Brian got my car in right away and was able to show me the issue and explain why it couldn't just be patched. He looked at different options for replacement with me and allowed me time to call about my warranty since I had pretty recently purchased my car. After finding out it would be covered by my warranty, he still helped by refilling the tire to get me over to the dealer safely. He was very kind and very honest! Highly recommend.

Brian and William were super helpful in assisting and diagnosing my car. They got me in within 20 minutes and knew what what to do right away! Highly recommend coming to this shop for your auto issues, especially if you’re not a car guru like me!

The mechanics and manager at Midas identified a problem with my car that the actual dealership could not properly identify TWICE. I didn't trust the diagnosis/price I got from the dealership since they missed it the first time around and gave me a crazy high quote the second time around, so I brought the paperwork and my car to Midas for a second look. Midas staff talked me through their findings and explained the layers of testing they did to confirm the diagnosis, which was totally different than what the dealership quoted. Sure enough, after Midas did the repairs, the car is now running perfectly again. These guys are honest, trustworthy, friendly, highly communicative, and even had my car fixed the same day. They even waited a few minutes after close for me to get the car so I wouldn't be without it over the holiday weekend. From the service writer to the mechanics to the manager, these guys are TOP NOTCH and I will never take any of my cars anywhere else again. The dealership would have had me $4000 in the hole for a repair the car didn't even need! Meanwhile, the Midas team took the time to figure out the problem and get us on our way for much less.

William Odisho over at Midas 797 Algonquin road in Arlington Heights is a standup guy, he was knowledgeable, helpful, and got the job done quick. He and his partners got me in and out of there within 15 minutes of first contact. Couldn’t be happier

O'Hare Auto Body

My car was thoroughly damaged from a winter storm this past year. A co worker recommended O’Hare Auto Body, so I brought my car over to them for an estimate. Every employee was super helpful, but the estimator  Phil Santiago could not have been better. He was straight forward and didn’t cut corners. He reassured me they would take good care of my car and I believed him. He even set me up with a rental immediately. Less than two weeks later, my car looked brand new. I couldn’t be happier with their service. I’ll send anyone their way, that needs any body work on their car.

I really don't know how this placed gets negative reviews.  They were very professionally and courteous during the whole process especially Nadine, she was amazing in helping me. Patrick was great as well, super informative nice guy. I did damage to my rear bumper and was really worried about it getting it repaired to make it look like it never happened especially the paint matching.  Nadine researched so I could get a new bumper and worked w/ my insurance to make sure i got it.  Next they matched the paint perfectly and you cannot even tell a difference.  There was a minor hiccup but they addressed it.  They are even getting my ceramic coating covered through my insurance (Still waiting on that though but I'm sure they will come through).  Overall a great experience and if you bring your car here you will not have to worry about them getting it right.

(short version) Basically the shop made up stories, lies about my repair…every time when they run into problem they told me tesla parts are late, they shipped late, took my insurance two weeks to approve the works but at the end they never requested any supplement for two weeks but blamed my insurance, and they didnt order parts on time but blamed tesla and shipping

And my car horn still doesn’t work and the frunk mats are missing after the repair and they blamed on me lol

**Long story if you are up for a novel lol

What a nightmare! $8700 & 6.5 weeks later…just to replaced the front hood, a senor, the bumper and a few minor parts….!

This is to share my repair experiences so you know what can be expected other than tesla delay, shipping issue or insurance approval process…this is not meant to put any shop on blast(altho may looks like lol)

I picked a highly recommended shop here for my front collision repair but my tesla pretty much wasted at least 2 weeks(or more) in their lot waiting for parts or insurance approval(according to the shop).

I want to start by saying, the shop has very good customer services ‘at the beginning’(not so much after lol), even opened up and found more damage inside, during estimate appointment said will order today, parts will be received by time of my repair appointment which is two months from my estimate, repair will be done in two weeks. The tech provide a weekly update and the works done look very very good however can work on timing better, much better. How about four weeks better…

On the day on my repair appointment, I called make sure all parts arrived and knowing they are busy I asked make sure they have the tech ready if not I would drop off at a later date(after all we all love to drive our tesla right?)…I was told they are all set!

Dropped off Monday morning, the nosy me opened my app 3-4times a day every day, but my car been just sitting in the rear lot not moved for the first three days. On Thursday morning, my car finally inside the shop according to the app, later in the afternoon, they called told me they r doing final inspection now to next monday and should have a report ready by Monday but so far found more damage. I told the tech, agent A, at the estimate appt two months ago the tech opened up and Agent T told me parts will be ordered so by time at repair u will have all the needed parts available. Tech A quickly said, additional to those, need more parts. (I totally understand, perhaps they found more as they making repairs). He did say the estimated completion is still on for Jan 18th(about two weeks, i dropped off on Jan 3rd)

Two days later, I got an email from tesla, informed what parts was ordered today(NOT TWO MONTHS AGO!!! I didn’t even know I would get an email from tesla or else you know I will be on the shop case why I didn’t get an email in November!)…to my surprised, they didn’t order anything, not even the bumper, hood or the front lights or anything!! The day tesla emailed me about what parts were ordered was two days after the shop told me about the final inspection!!! I agreed an estimate appt so the shop can get a closer look to know what needed to be order knowing tesla is always late and parts might be delayed….So I went in, early November for the estimate, they told me they would order parts however tesla invoice show order day is a week after I dropped off my car in January! At estimate, Agent T even called my insurance to get approval of supplement in which, my insurance approved on the spot on the phone call! So it is not like they are waiting on insurance approval...

When I asked teach A who called me for the update I asked so why tesla sent me an email that your shop ordered the parts now(in January) not November? He told me they did but tesla is slow in shipping and told me they wouldn’t want to hold my car there since their lot is small and wanted get car repaired as soon as possible(which all make sense tesla is always late lol, even tho invoice show ‘order date’ as Jan not Nov!)

Even though O'hare is 45 mins away from here, ever since I used them for a small repair and got a fantastic job done.  I've towed my crashed car for 45 mins to their shop at my personal cost because I know I can expect the best and they consistently deliver at the highest level.  Rob, Deanna, Amanda all ensured they communicate regularly, kept me appraised on all the dealings with the insurance company and returned my car to me in impeccable condition.  I wouldn't dream of giving my cars to another shop.  Thank you O'hare!

This place was great with helping me repair my just purchased Tesla after I was rear ended.  They worked with the insurance estimate and got the car fixed quickly.  They couple with a Hertz and that allowed for easy rental through insurance.  Being communicative and easy to work with made a difficult situation easy to deal with. I highly recommend them.

Glass Doctor of Midland, TX

Good professional work came to the house on time installed curtious and polite got the job done in no time plus couldn’t beat the price id recommend them over any other windshield company around the Permian basin

Very friendly, down to earth staff who are concerned on getting you the best deal for your money along with providing the best care and service. They were fast, efficient, caring, and again friendly. Jennifer and Cesar both provided top notch service. I would highly recommend for your window, windshield, etc needs. Thank you again for the kindness and great service you provided to me.

The experience was very pleasant. Jennifer was awesome. She went above and beyond her duties to see that I was taken care of. I took a company truck in to get the windshields replaced. The service technician got right on it. I WILL be using the Glass Doctor for my personal vehicles. 👍👍👍👍👍

Will definitely use again. I started off on the wrong foot, by giving them the wrong model of windshield needing replaced. They found a correct one and replaced it still, in the same day at no extra charge. We have had the front windshield replace before at another company, and they did not even get our inspection sticker back on. Glass doctor did, and in a timely manner and with friendly customer service!

Cesar and Jennifer are professional,polite and had my wife's windshield in stock within a day the installation was super clean and took less than two hours for Cesar to finish they also warranty their work. They also do chip repair I recommend them and will use them again for my vehicles glass.

Tesla Collision Elk Grove Village

WOW!  From start to finish they provided the best service!  The staff is very friendly and they keep you updated through the process.  Very knowledgeable and professional.  My car looks like it came right off the assembly line

My Model 3 needed a bumper repair after we curbed it pretty badly on an abnormally tall curb. The entire team at this center was super responsive and super helpful. The repair was done quickly even though we had an issue with our insurance on our end. Got the car back and it was clean! They even helped with another small issue we'd been having with the car at the last minute for basically no cost to us.

Wildly different experience than what I've had with the Naperville service center. Elk Grove was infinitely more helpful and the quality of the work was top notch.

They did a fantastic job fixing my car. Car was done in 3 days from dropoff to finish. They even washed the outside and cleaned the interior. Recommend to anyone who has a tesla.

For top-notch work, this is the go-to place. I experienced an accident over the weekend, and Edgar along with his team went above and beyond to fix my Tesla. While their rates may be higher than other shops, the exceptional service quality makes it a worthwhile investment.

From the moment you schedule an appointment, the service its top notch, there is no comparison with any other authorized shop at all, the updates, quality and OEM parts to the service team just the best. Make your Tesla feel the warm of home! Thanks for everyone at this location and their professionalism!!

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