Blegal Abogados

Great Experience with Blegal, especially with PAtricia. She is fast and accurate. It is a pleasure working with Blegal.

What a new office my best wishes. Great lawyers and economists. And amazing building and views.

It has been my trusted advice for several years, the staff is very prepared and efficient. Money well spent. Many professionals like you, thank you very much!

Very bad from the beginning, I am autonomous and I was never properly advised. They did not answer the emails I sent, I had a car accident and they did not manage the medical leave so that social security did not pay me, they accepted the error and never paid me what I was due (an amount of €649 approx.) I got pregnant and I notified them from minute 1 and they didn't manage the risk leave in time either, so I also lost money and they don't take care of it. In June I received a request from the treasury to justify the last quarter of the year and when I did not do it correctly, they sent me another request to justify the entire year. When I communicated it to the management, they asked me for €300 so that they could solve it. €300 TO SOLVE THEIR MISTAKE ? Of joke.
The advisor (Samuel) who handled all my paperwork disappeared overnight, without warning, and they used it as an excuse to justify all their mistakes. They only answered when I threatened to leave and stop paying. In short, they have made me lose money, time and mental health. All this is in the hands of my lawyer. I hope no one hires your services. And now respond to the review with: WE DON'T HAVE YOU IN OUR DATABASE WITHOUT SHAME!

They are scammers, unpresentable and bad people. ALL but even more Biel.
Edit: as you can see in their response, in addition to the above, they work with threats and coercion. Do not think that at some point they ask themselves the reason for the review. I also inform you that no one has given me anything in exchange for said review as indicated, and even less of that nature.

Carbray International

Exceptional service! I had a seamless experience with my visa application thanks to Sol, Iris, Blanca, Cristina +++. From the initial consultation to navigating through potential challenges raised by the immigration office, they were with me every step of the way. Their expertise, responsiveness, and dedication ensured a smooth process. Highly recommend for anyone seeking reliable and supportive legal assistance. Grateful!

Extremely professional and effective immigration law firm that will provide full service visa application for Spain from start to finish. Having nothing but positive experiences with this firm- they get the job done and communicate regularly. Very responsive. Great people.

I had such a wonderful experience working with Carbray! They, particularly Cristina and Alex, were so helpful in the entirety of the process of obtaining my Digital Nomad Visa and residency card here in Barcelona. Super grateful for their level of patience, attention to detail, and care. They superseded my expectations and made this difficult process a little bit easier and less overwhelming. Would 10/10 recommend!

I hired Carbray International to help me get the residency papers in Spain. This company is top notch. Their customer service is world class. As I lived outside Spain during the process, I needed for them to manage and own the entire process. The online information can be confusing and incomplete, so I knew that I needed help. Carbray showed competence and knowledge from the very first meeting. They walked me through the process, the forms and documents, requirements, they answered all my questions, prepared all the documents, set up the appointments, sent me all the papers to complete, etc. They coached me really well and provided me with two folders with all the documentation for the appointments. Huge thanks to Charynel and Daniela. They are excellent.
I couldn't have done it successfully on the first try without their support. They took all the stress out all the process, and they were always available to answer all my questions.
I highly recommend this company. It was a great decision to go with Carbray and not going through this by myself.

I would like to share my happiness with you guys. I have received an email approving my 3 years Digital Nomad VISA just now. It wasn’t an easy process and needs many documents to be reviewed and translated carefully and prepared to submit. I had a great and fantastic experience by choosing “Carbray International” as my attorney to do all. Special thanks to Evelyn who took care of my file. She was always responsible, on time, well-aware of process and very patient. She doesn’t submit your case unless she ensure everything is fine. If necessary she calls you to clarify and explain everything on call. I met them in Barcelona personally. Her team is very friendly and helpful.
Thanks Carbray International.

BBVA

I am with this office since 2015. Changed home locations, but coming back here from far away, because I like the service, personnel always open to discuss the matters and help by providing the information about the service solutions. Yes, got some high commissions after 3 years on some transfers but it's rare, so ok with that. Hope to manage it in the future.

The employee (Gonzalo) was nice with me, always responded to my messages and emails. I am new to bbva but I find the service fast and good so far.

The most incompetent bank in the world. The personal should be all fired, zero professionality. They made me open an online bank account saying it was easy, fast and free, now it's three days it's blocked, I cannot access it, the website/app say "access denied, go to your bank" and they say "we cannot do anything to help, we have nothing to do with the online bank". Three days in a row, same story. Stupid incompetent lazy asses. Never go to BBVA. Never.

I don't recommend this bank ,the service are so bad and the people work there are so rude . The worst bank en Spain , be careful when you open account with them , they will charge you extra

ATM never working. Apple Pay not available for profesional cards.

Oficina Banc BBVA

The worst experience from such a big bank with a  reputation, they need to make an adjustment on the customer service provided by the personel there.

The person who serves a short guy with glasses who is totally useless, something as simple as identifying me after a robbery, tells me, in a very bad way, that he doesn't manage that. IT WAS JUST TO IDENTIFY ME, I had my ID, my other cards and what it did was make me dizzy and angrier.
Simply useless, I don't know how a company as serious as BBVA can hire such unprofessional people, because of this person I considered changing banks.

I wanted to be a client of the bank and I was processing the account online, I had to go to the bank to certify it and the guy who was there is a bitch, super mediocre service, very bad attitude, I didn't want to be a BBVA client, it's a shame that a company as big as this hire such terrible advisors

I absolutely do not recommend it! The elderly man at the checkout is absolutely incompetent at the job he does! He can never make the necessary payments through the cash register! In another branch, they did everything I needed within 5 minutes! I consider this bank branch absolutely useless and unnecessary!

the bajoto guy with glasses is rude and borderline. It does not provide you with any help and on top of that it answers badly. I ask the company to explain how to treat customers

NO CONCEPT OF CUSTOMER CARE.
I OPEND MY SALARY TRANSFER ACCOUNT AND WAS TOLD I HAVE TO SIGN UP FOR €40 PER MONTH MEDICAL INSURANCE.  WHICH I AM PAYING FROM ONE NAD A HALF YEAR . I DONT KNOW WHERE THE HOSPITAL EXISTS.  AND NO ONE HELP IN THE BANK . HORRIBLE HORRIBLE SERVICE. ZERO

If you are an ExPat, they require you to purchase a renters insurance policy as a requirement to open an account. And supposedly, the account is only taxed if you deposit LESS than 800 a month or 2500 every quarter.  I’ve had to deal with other very odd things with this bank. Use caution if you decide to bank here and always watch your account.
Building is nice. Expect a 45 minute wait no matter what time of day and your issue may or may not get resolved.

I went here to open an account and the lady I spoke to, Sonia, was extremely helpful. Also, we had the entire conversation in Spanish which I appreciated, because I told her I could understand Spanish and she spoke slowly for me rather than speaking English. I really appreciated her professional service and her kindness. I am happy to say I had a great experience opening my first Spanish bank account here.

I do not recommend using the cash machine here on the front of the building. Experience August 3, 3:30 pm: I Tried to take out cash. Card jammed in machine, would not go in and I could not get it out. Machine stopped working. The edge of the card was visible, but I could not get at it, and I could not cancel the transaction. Went into the bank (doors were open). I explained. Person in bank inside said “Come back tomorrow.” Not helpful, as I was concerned that this was part of a scam, as Barcelona is a high petty crime city and this is near the cathedral, a busy tourist spot which attracts pick pockets and purse snatchers and my card was still visible. I did not want to leave my card in the machine in a public place in case someone had set this up to get my card. Went back to hotel to get something to try to pull card out. Came back in half an hour to find the machine now working and my card gone. Bank was now closed.
Either: this was a scam to get my card by a petty thief by jamming the machine, in which case the bank security is not very good; or, the machine broke down and the bank in fact was able to fix the machine once it was not working and they realized were losing businsss!
I cancelled my card to protect myself, at considerable hassle for the rest of my trip.
Not impressed with this bank and its lack of service or caring.

The customer service hours have reduced to 8:30 to 11:00, in Covid times it would be better to increase hours, to reduce the time with strangers, 30 minutes so far, and only half the queue served.

The rudest and most unhelpful people work here. They act like they do you favor by doing their job. The attitude was crazy.

It is a bank with very attentive and quality customer service! I am very grateful to Yolanda who helped me open an account for foreigners. It is not easy to open an account without NIE in general. Although the situation was not easy, Yolanda gave everything to accommodate me. I am a demanding and sometimes annoying client, but she listened to me and recommended the ideal account for my situation. Thank you very much, I hope the management reads this review!

The girl at the window with very little desire to work, without any kind of empathy towards what I was trying to explain to her and that it was urgent to resolve it due to dates and yet she tells me without letting me finish explaining that she should make an appointment or go to another office. The office was completely empty, there were no other clients except me. In the Guipúzcoa office, having a lot of people, they attended me and they solved it by explaining my problem to them.

Notepad magnetic strip that doesn't work. In the nearest branch they had the device broken to solve the problem. I have been walking, looking for the second closest one and Oh surprise! On the internet it says it closes at 2:15 p.m., but here they tell me that they close at 11. They can't do anything, let me go 1 km further, the third closest. I'm going home. I can't get money.

The Worst Bank ever! they are not the Bank they used to be. with all the Commission they charge on your account for maintaing the account for years, not even a simple sign and seal they will not accomodate, so dissapointed and betrayed. Choose other bank like Caixabank, they are not perfect either but undestanding and accesible.

I am from Ukraine and I have an account with BBVA. Now during the war in Ukraine I need access to my account more than ever but customer service is extremely unhelpful. My card expired in December and nobody even contacted me to issue a new one. I requested for the card and 3 timed it got sent to the wrong address regardless of multiple calls and emails to BBVA. Now I finally managed to get the card delivered to me, but it was deactivated by the bank for no reason and without informing me. Customer service cannot provide and information or solution. I filed 2 official complains to RECLAMACIONES CLIENTES and still it was not solved. This is unacceptable. Can anybody help me?

the Woman who helped me set up an account was amazing

Monday October 1st. A man, not a fool, tried to scam me by telling me that to open an account, I had to take out insurance for €900 a year.
Didn't Spanish banks scam people enough? You don't learn, right?

Without a doubt the best BBVA office in Barcelona for non-cash transactions. A model of kindness and effectiveness

I don’t understand how a bank even operates the way this one does… there were literally 20 people in line and both the bankers were just on their computer.. also only 1 cashier ? Are you kidding me?!

I prefer tm everything online but my o line account wasn’t working and when I called customer service, they were no help. Unfortunately because of this, I had to go in person.

Prepare to wait 1-2 hours if you want to get anything done here. All BBVA’s close at 14:00 which doesn’t make sense since their app is so bad and nothing works. I would avoid this bank.

very bad service staff is so rude and un professional.... i will never recomend any one to open account in this bank

Worst bank service that I've ever met. Woman was so rude and unprofessional (

2.70€ surcharge fees to draw 20€. Huge scam

I had a great experience, the waiting time was short, and the cash clerk was very professional and expedient despite my poor Spanish.

The director is a 10 now the other girl there is a borde she thinks it's hers the office goes with superior airs it can't be this isn't the first time it's happened you can't go with this superior airs

Terrible attention, your notebook doesn't work and they don't attend to you and they don't care

I subscribe to everything stated in the reviews. Disastrous treatment, the director Montse does not make things easy for you, she does not answer the phone or answer your emails. As long as you do the accounts and contract products, it's nice once you do it, they are banking and the client is a product, it's nothing. Education is what is missing

FLAMES AND FLAMES!!! by phone and they never catch it! When it comes to making an appointment online, they tell you that "currently they cannot be requested", you call BBVA customer service and they tell you to contact your office, which is impossible! Definitely, I'm leaving that bank!!!

Every day it gets worse, the cashier doesn't work to enter and they don't want to do it at the counter, is it really your problem or mistake that you don't offer any solution other than to go to another office?

It cannot be accessed without paying an entrance fee because it is in merchandise,

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