BBVA

The rudest and most unhelpful people work here. They act like they do you favor by doing their job. The attitude was crazy.

Rude and unhelpful

It is a bank with very attentive and quality customer service! I am very grateful to Yolanda who helped me open an account for foreigners. It is not easy to open an account without NIE in general. Although the situation was not easy, Yolanda gave everything to accommodate me. I am a demanding and sometimes annoying client, but she listened to me and recommended the ideal account for my situation. Thank you very much, I hope the management reads this review!

The girl at the window with very little desire to work, without any kind of empathy towards what I was trying to explain to her and that it was urgent to resolve it due to dates and yet she tells me without letting me finish explaining that she should make an appointment or go to another office. The office was completely empty, there were no other clients except me. In the Guipúzcoa office, having a lot of people, they attended me and they solved it by explaining my problem to them.

Notepad magnetic strip that doesn't work. In the nearest branch they had the device broken to solve the problem. I have been walking, looking for the second closest one and Oh surprise! On the internet it says it closes at 2:15 p.m., but here they tell me that they close at 11. They can't do anything, let me go 1 km further, the third closest. I'm going home. I can't get money.