Walmart Supercenter

I made an online order with $350 worth of food and home products because i’m staying at a hotel and have no transportation. I also left a nice wealthy tip but for some reason i’m getting notifications that I need to substitute but then there would be things like the candle lighter I ordered was unavailable so the X it out as a whole. I proceed to text my shopper can you pick up any lighter and get no reply. It like the worker is being lazy not even trying and I spent a lot of money for nothing to be found or substituted. So I call the walmart online order department they don’t pick up so I called the store. A lady picks and I say Hi I made a online order and before I could say anything else about how they aren’t picking up she rushes me off and says she putting me to the other line for online orders it rang for well over 5 minutes repeatedly and I hang up and call the store again No pick up. Workers need to stop being lazy and do their job. I spent my hard earned money and was generous enough for a great tip and can’t even get a good experience. I would’ve doordashed groceries instead.
Even look at the bagging just careless. If I could’ve took my tip back I would’ve and I understand why people don’t tip.
Also he went by the name of Adrian.

Super Center
I always go here for groceries, cosmetics, etc.
They have fresh items. Friendly and helpful staff.
The store is busy all day.
Parking is little bit tough because of the crowd.

Near-by stores
Best buy
Dollar tree
Whole foods

Walmart has stopped supplying carts for customers. Push your own cart from the lot, buy only what you can carry, or just go away. Seen 8pm Wed 8/16/3023.

Big space. Friendly workers. Clean. Reasonable price. Parking available. Self check out. Easy return and customer service. Good deals.

I found the order pickup location easily enough, parked, and let them know I was there. I then sat there for an hour, watching everyone else get their orders in a timely manner. I finally looked at the app and discovered that they claimed my order had been picked up over an hour earlier. I contacted customer service who told me there was nothing they could do. After arguing with the CSR, he finally initiated a refund, so I did get my $75 back, but still, this is unacceptable.

A & N Hardware

Going to miss this Northtown business. Been coming here for years. Staff is always friendly & eager to help you find what you need. They have everything, tools. Hardware, key sharpening services & they always have that one tiny screw or unique hard to find tool. Thanks for many years of excellent service A&N!

A well stocked hidden Gem. Sorry, I just found it, and it is going out of business. But please go before the end of the year.  I think they have your hardware needs covered and now discounted. Too sell as much inventory as they can. Hurry!  Nice people and great customer service 👍.

Love this place. It’s the hardware store of your childhood - or if you missed out on the experience, the place you never knew you needed in your life. Immediate and friendly greeting, personal guidance to your request, and BOOM there it is.  The best organized chaos in all of KCMO.

Great, helpful service. Item we were looking  was a discontinued model, so we chose not to purchase. Great sale prices.

It's a shame it's going out of business. This place is great the employees know their stuff and this place is almost guaranteed to have what you need

Westlake Ace Hardware

My 2nd year in a row purchasing a live Christmas tree because of the customer service! The same employee helped me both times and this year the tree was already flocked (included in the price). What an added bonus!

I sure hope these smaller hardware stores stay in biz against big Home Depot types. Instead of walking for miles to find help, I was greeted twice inside the door by employees offering help! They also still carry good old hard to find products the big stores don't.
Man that helped me with Christmas trees was so kind and patient in the cold so long. But, he has the manners of a gentleman from Tx, lol!

This was a terrific location! One of the workers helped me get a new Ooni pizza oven and loaded it in the cart for me. He showed me other accessories and made sure I had the right wood to burn. The cashier was friendly and the store had a great selection. I'd come back here for sure.

Went there to get a drain spout but there was a discrepancy between the online inventory and in store stock. The store manager went the extra mile and called a neighboring store to check if they had what I wanted and then had the item on hold at the front desk.

Helpful staff and a quick place to stop for home improvement goods.

Conveniently located right by my favorite grocery store this Westlake hardware store has it all. Knowledgeable staff and a large selection.  Plenty of free parking and good for a quick stop. Very helpful as advertised. I've always considered them to be a bit pricey but I guess that's the price you pay for convenience and support.

Great parking including handicap slots.
Well stocked, well lit. I one stop spot for most needs.

It's 2 days before Christmas and all the valentines stuff is out with only some of the shelves stocked. So no winter holiday candy anymore. It's all hearts and roses with mostly empty shelves at that. Why so early Walmart?

Hey to admit it, came in hot just ten minutes to the closed. Thankfully employees still very pleasant and helpful. No sideeye looks. Boom, in and out 7min and change!
#gottagetproducenpotatoes

What can I say. It’s Walmart. They have most things everyone needs and many things everyone wants.
Though this location isn’t always the most organized or pretty. The boardwalk location seems to be a lot better at keeping everything stocked and in the right place with correct tags.

Hours need to not only be 24/7 again but closing early makes me have to take all 4 of my kids along as well plus you have the stocking done way to early I'm always maneuvering around stockers with boxes so overwhelming in middle of isle that I have to go till you see an opening to cross to other side. And the check out process . Where do I begin. U start an hour before closing announcement on closing but have only self checkout and 1 maybe 2 regular ones open. I really don't know what job people actually do there

I love this location! They have virtually everything your little heart desires. Pet products, micro-tools, holiday themed items, household supplies, face masks, and loads of tools and hardware.

Westlake Ace in Westport is one of neatest and well lit hardware stores that I've ever been to. I've always been able to find what I needed. The staff are always eager to help, provide great advice, and check out is drama free and expeditious!

I went in with some very specialized screws needed for headlights and before I could even get to the screw department, a man asks me if he can help me find anything.  Let me tell you, every store that does anything customer service facing needs a man like Tyrone.  I don’t normally need help finding stuff at a hardware store but he greeted me before I even got to the area asking if he could help me find something.

Within 2 minutes, Tyrone had found all the screws I needed.  He was clearly knowledgeable, mentioning the screw thread types, pitches and lengths accurately only looking at the screws twice.  He saved me half an hour fumbling around in the store looking at screws saying, “No, I know what I’m looking for thanks” by being friendly and inviting.   An asset to the company for sure.

Large store with a great selection and plenty of helpful staff. Thanks!

This is by far my favorite hardware store in midtown. I was just there with Steven and he went above and beyond to help me get screws for my license plate. He walked out with me to make sure they fit and then installed them. You won’t get that kind of attention and consideration at a big box hardware store. Can’t recommend this store enough, everyone is nice and helpful.

Last time I went in here, there was someone waiting at the entrance asking me if I needed help finding anything. I did (needed AC recharge can), and he led me straight there, unlocked the cabinet, led me up to the register. Took like 3 minutes. Very good service.

Bruce was very helpful, he located a battery that saved me some money, was a bargain.

My last time ever stepping into Ace. First nobody helps, second item will say in stock and you show up, they are out. you need to beg for someone to help you here.

Great local hardware store, with a great grilling BBQ SECTION!! THE STAFF IS WARM, FRIENDLY & EXTREMELY KNOWLEDGEABLE ABOUT... HELPING ME FIX ALL MY MISHAPS!! COZY!! FRIENDLY!! VERY COMFORTABLE!! GREAT SELECTION!!

I have always loved going to ace, but I've never been to a better one than here. Staff is wonderful, kind, and smart. They helped me with my questions and gave me the best advice!  I 1000/10 recommend going here, and Robert is the only reason. I wish I could smooch his bald head!

Staff is always nice. Good place to grab things quick if you don't want to get lost in a place like Home Depot

Ranch Mart Ace Hardware

This place is really nice.  Excellent service, friendly helpful staff, great prices, and an extensive selection of all kinds of things...a lot more than just your normal hardware store.

Called ahead to make sure they have the wood walking sticks that I’m looking for. The associate on the phone was very friendly and knowledgeable, knew off hand that, yes, indeed they have what I’m looking for! We head that way, the wood walking sticks are the first things you see when you walk in the store! However, I was like. Sensory overload!!! In the best way! RanchMart Ace Hardware is clearly doing their part to support local, small businesses as there are soaps, lotions, candles, napkins and all sorts of(non)must haves! I grabbed a greeting card and my walking stick and was checked out by the same super nice lady I spoke with on the phone. My total was around $46 so I gave her a $100 bill and she said that they can’t take $50’s or 100’s anymore because there has been an influx of counterfeit bills going around!!! No big deal for me but I was astonished that’s happening. Just too bad. Great experience at Ranch Mart Ace Hardware, though!!!

Awesome place!
You can get anything here!
I called for a TV antenna.
Dennis came on the phone, located the exact one I was searching for, put it at the register.
I was able to dash in and pick it up in short time later.
Thanks ACE Hardware.
You Rock!

Took forever to help me but had the tools I needed. Item wasn’t even in the system but they found an online price to charge me. One tool. 30 min stop. Nice people tho.

A friendly hardware store. If you're tired of the big box store go checkout this friendly neighborly store

Nice Walmart. They keep the store clean and in good order. The staff I have met are always friendly.

Food area selection is pretty good. There are nice fresh vegetables and fruit choices that are usually good quality.

This is disgusting. see at your own risk.
A huge fly inside the bread packaging at Walmart on 15700 location on 9/25. It caught my attention since it was buzzing pretty aggressively inside the bag. I can imagine fruit flies on produce but not blue fly inside the bread package.
Walmart, please improve the quality and inspection of your products. This is unacceptable.

During my recent visit to the new Walmart branch, I was impressed by its cleanliness and the exceptional assistance provided by the staff in helping me find the items I needed. This store stands out as one of the cleanest Walmarts I have ever visited across the entire USA. The combination of a well-maintained environment and helpful personnel made my shopping experience notably positive.

I have had good services from their Auto services for tire rotations and oil change.. but their management is pathetic. They would not hesitate to deny you an appointment, even with a valid evidence of online schedule, links, etc.. they have the audacity to tell, they have no control how Walmart system works.. sorry about your appointment.

what do you call this ? in the year 2024? pathetic or even there is something worse?

This is our favorite Walmart! We drive from KCMO to shop here and pass by another Walmart (133rd and State Line is terrible)to get here! It’s the best cleanest and has the friendliest employees!!

My dog gypsy and I love coming here. The staff is always warm and smiling with a dog treat in hand. 9 times out of 10 they have what I'm looking for. Thank you for making shopping fun

Westlake let our Boy Scout Troop set a popcorn table to help the boys fundraise for scout camp. Thanks, to Westlake and all those that stopped by and supported us.

This used to be the place with really helpful employees. The last couple of times I've been in I've had to find an employee and interrupt their conversations with other employees to ask where to find an item. I asked a cashier where something was that's normally in the check out area. She just shrugged her shoulders and said I don't know.

Love this store, everyone working is always working for you. Found what I was hoping to find and found it at Westlake, a Chiefs banner for my garden flag folder!!! Thank you all so very much!!!

Rude a** cashier lady at the front with long brown hair. Stood in the store for 15 mins to download the app to get the discount and she wasn’t wanting to help me out at all with any of that! Luckily some other guy told her to give it to me anyways. Then didn’t seem happy that my item was ringing up for more than it was SAID TO BE on the tag. What’s the point of a store advertising a discount if you follow all these steps, if the workers don’t want to acknowledge it anyways and get an attitude when asked for help?! So, Girl get a new job if you’re not happy working at a hardware store! Your customer service skills are atrocious!!

Lowe's Home Improvement

Lots of employees walking around offering assistance. All the employees are really friendly.  Only thing I don't like is when did they go to self checkout only?  I think they should offer 2% off for self checkout. :)

Lowe’s home improvement has to be the worse company we have ever worked with.   We ordered a new Patio Door on June 24th and are still waiting for them to finish the installation. We’ve spent countless hours at the store trying to get them to resolve this. Everyone makes promises, but no results.

They came to install the screen door today but they ordered the wrong size of Screen to fit the door that is ordered from Lowe’s .   We will never use Lowe’s for any project again and recommend you consider other options.

I was shopping earlier in the season for some planting soil and planters to repot some plants of mine. The planters were very high up and I wasn't able to reach them.

I walked around to find an employee and encountered TJ at the register outside in lawn/garden department. He informed me that he'd have someone come and assist me promptly.

Sean came over to help with a great attitude and a winning smile. He retrieved exactly what I wanted and was very patient with me when I changed my mind a couple of times on color and pattern selections.

Once I had all of my items I went back over to TJ who checked me out and had an equally pleasant experience with him.

I was impressed by these two gentlemen and the excellent customer service and care they both provided. They sealed the deal on my customer loyalty and have my utmost appreciation for providing me with a stellar experience. Thank you both!

I was shopping for string line for my weed eater, Doug R. Saw me just standing and staring at my choices. He asked if he could help. He was so nice, patient and funny. Thanks Doug

I live in Olathe but we go to this Lowe’s because selection is better and shelves are stocked. Today I got assistance from Dawn from painting and she was very knowledgeable about refinishing and also assisted us with blackout blinds questions we had. Great store and great people!

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