My 2nd year in a row purchasing a live Christmas tree because of the customer service! The same employee helped me both times and this year the tree was already flocked (included in the price). What an added bonus!
I sure hope these smaller hardware stores stay in biz against big Home Depot types. Instead of walking for miles to find help, I was greeted twice inside the door by employees offering help! They also still carry good old hard to find products the big stores don't.
Man that helped me with Christmas trees was so kind and patient in the cold so long. But, he has the manners of a gentleman from Tx, lol!
This was a terrific location! One of the workers helped me get a new Ooni pizza oven and loaded it in the cart for me. He showed me other accessories and made sure I had the right wood to burn. The cashier was friendly and the store had a great selection. I'd come back here for sure.
Went there to get a drain spout but there was a discrepancy between the online inventory and in store stock. The store manager went the extra mile and called a neighboring store to check if they had what I wanted and then had the item on hold at the front desk.
Helpful staff and a quick place to stop for home improvement goods.
Conveniently located right by my favorite grocery store this Westlake hardware store has it all. Knowledgeable staff and a large selection. Plenty of free parking and good for a quick stop. Very helpful as advertised. I've always considered them to be a bit pricey but I guess that's the price you pay for convenience and support.
4 years ago
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How is Westlake Ace Hardware rated?
Westlake Ace Hardware has a 4.5 star rating with 393 Reviews.
0
My 2nd year in a row purchasing a live Christmas tree because of the customer service! The same employee helped me both times and this year the tree was already flocked (included in the price). What an added bonus!
in the last week0
I sure hope these smaller hardware stores stay in biz against big Home Depot types. Instead of walking for miles to find help, I was greeted twice inside the door by employees offering help! They also still carry good old hard to find products the big stores don't. Man that helped me with Christmas trees was so kind and patient in the cold so long. But, he has the manners of a gentleman from Tx, lol!
a week ago0
This was a terrific location! One of the workers helped me get a new Ooni pizza oven and loaded it in the cart for me. He showed me other accessories and made sure I had the right wood to burn. The cashier was friendly and the store had a great selection. I'd come back here for sure.
4 months ago0
Went there to get a drain spout but there was a discrepancy between the online inventory and in store stock. The store manager went the extra mile and called a neighboring store to check if they had what I wanted and then had the item on hold at the front desk. Helpful staff and a quick place to stop for home improvement goods.
4 months ago0
Conveniently located right by my favorite grocery store this Westlake hardware store has it all. Knowledgeable staff and a large selection. Plenty of free parking and good for a quick stop. Very helpful as advertised. I've always considered them to be a bit pricey but I guess that's the price you pay for convenience and support.
4 years ago