Famous Footwear

I had purchased the wrong sized shoes even though they felt good in the store. I was able to work with Kay and George to return my shoes. Both of them were Asst. Managers and wanted to ensure I had a good experience on my return. Did I forget to mention, I could not find my receipt and I had discarded the shoebox but they still took good care of me.

Wish they had longer hours.. but I can’t complain, employees are nice & helpful!!
My go-to for last minute shoes!! Buy online & pick up in store in less than an hour… my most recent order Vans 8 1/2 was ready 5 minutes after I placed it!!!

A really nice Famous Footwear. They keep it clean and well stocked. I got a good deal on some Birkenstock sandles.

Buy one get one half off! So I got myself two pairs of shoes!

Pete helped me out big time. I've never bought a nice pair of shoes before so I didn't know what to look for. Thanks Pete.

Carl's Shoes

Carl's Shoes is amazing! They are family oriented and truly take the time to make sure you're happy before you leave. I've been coming here for 3 years for my husband's diabetic shoes and inserts and we've always left beyond satisfied! Today, I had the pleasure of purchasing my first pair of shoes and inserts. I have never felt more comfortable in the purchase I made. The staff is knowledgeable and kind. Jeff even makes sure that every customer is happy at the end of their visit as well. We will never buy our shoes anywhere else!!!!

I recently got prescribed a shoe lift after having an LLD untreated for 25 years, I live in Texas and sent my shoes in and got them back in about a week! Very impressed with the turnaround and the quality of the lift, as well as the service! It was super quick and the staff was very helpful over the phone. Thank you so much for the lift, I’ll remember this day forever 💕

We went to Carls with my toddler and 2 babies. Jeff helped us with all three and was wonderful! Highly recommend seeing him for your children’s shoes needs. So nice and flexible with our active group.

They go out of their way to make sure you have a proper fit & ate happy with your shoes. You have to make an appointment because you get personalized service. I very much appreciate that. I’m a diabetic & have advanced neuropathy. I can’t feel my love or legs & feet, so it’s important to me to be able to rely on an expert who can fit me properly.

Went to get vibram soles placed on designer boots. I explained this to the staff (who have performed this service for me a few times in the past few months), paid for the service, and an hour later I get a phone call that the guy couldn’t repair my shoes. I inquired as to why this wasn’t told to me prior to payment and leaving them and was told it was due to an unrelated customer incident (I believe someone recently  ruined another customer’s shoes with the vibram process). I was annoyed that I was unable to get the service on this pair after paying and leaving my shoes in their care. Carl’s has performed this exact service for me on three pairs of the same designer boots successfully. I never complained about the work previously done, only requested that the boots be cleaned afterwards because the employee did leave residue of whatever product he used on them. I even purchased some shoe polish from them which solved this issue. So it was odd that the job couldn’t be completed and I wasn’t told this information prior to payment. Definitely don’t know what happened but I suspect that they ruined a pair of expensive shoes and the customer got angry. Disappointed with Carls as I have to find another professional to fix my shoes and Carls was decently priced. For Carls to claim to have a “master cobbler”,  they should have more confidence in their work and be able to do custom repairs on both low and high-end shoes. However, I’m thankful they didn’t ruin them & had the decency to return my shoes. I suggest that if you have a higher priced shoe, don’t waste your time here.

ECCO MILLENIA

BEST Shoe Store EVER!  Ray, the manager, very helpful.  Took extra care with proper fit and to get exactly what you are looking for. He knows his product!  Outstanding comfortable shoes.  Five pair and looking forward to more.  The new golf shoe I just purchased and it is makes a wonderful walking shoe.  Thank You Ray and Ecco Shoes!

What an outstanding experience! The service we received from Scott surpassed all expectations and was truly comparable to the luxury standards of Rodeo Drive in Beverly Hills. Both Scott and the store manager, Ray, provided such an exceptional experience that I felt compelled to leave this review.  Bravo!

My mom has been coming to this store since she moved to Orlando 5 years ago. We love the manager, Ray! He is friendly, helpful and really attentive to every customer that walks through the door. It's always an enjoyable shopping experience when we go to Ecco and Ray makes sure to take good care of us. If you're looking for excellent customer service, look no further!

Ray and Scott always, always make our shopping trip so easy and are both super helpful. We’ve been buying shoes from Ray for years and he is always so happy and kind. We will continue to visit the store to make our purchases instead of online.

Loving my shoes, insoles and socks but, most of all, loving the customer service of Veronica, Scott and Ray.  I first was disappointed thinking they didn't want to answer their store phone but then i found out why.  Sorry!!!  Veronica and Scott were so helpful, trying to find me the best fit, and then Ray helped me so much to find the receipt that i was missing in my emails, he looked for it until he found so he could resend me a copy of it.  Thanks a million, guys, from sunny California.  Many blessings to you!!!

SKECHERS Factory Outlet

I purchased two pairs of shoes a few days ago in Rehoboth Beach sketchers , and i asked for the color i wanted. The girl said that they do not have it at the moment. Two days later, i went there again if i can exchange one pair i purchased before. Woody, the associate said i had to pay more as they do not have them at the store, they will order online, on the other hand , the other associate Kale offered to help me and made a search on the computer and saw that they have the pair i wanted  at the store. I was happy with the result; but i was not happy with unprofessional attitude of the other associates. I give two stars to reflect my general impression of the store.

The only reason I'm giving them 1 star is because of one employee who helped out my husband and I at the end. Seriously this store needs all new employees. You have one guy who was basically yelling at every customer about everything. Like are customers supposed to know where to look for the numbers to match?? And then when I quietly tried to ask another employee to talk to a manager the answer I got was that they weren't there. Ok can I have a phone number to call to talk to them the next day? Oh you gotta go online. Like are these people serious? What store doesn't have a manager?? I love the shoes, but I will NEVER set foot in that store again..

I checked out Skechers at the factory outlet in Rehoboth Beach recently for some boot/shoes. Decent selection and friendly service. Prices seemed high for a factory outlet, but I didn't find anything that I liked or would fit.

Great prices . The staff was horrible.  That's why im giving it 2 stars.  Super clean store. Very organized

When I am in Delaware I always shop at Skechers. A little pricey but worth it. I will only buy my sneakers and sandals here. Comfortable fit. My feet love them.

Timberland Outlet - Rehoboth-Beach

Carl and Devyn were amazing. If I had a question they answered it. My son needed another size and they were quick to run back and check. Such great guys and very professional!!

Staff was friendly and helpful whenever we needed anything, just wish they had more in my husband's size.

I checked out Timberland at the factory outlet in Rehoboth Beach recently for some shoes. Decent selection and friendly service. Prices seemed high for a factory outlet, but I didn't find anything that I liked or would fit.

Hubby bought some "butters" 😂 good prices for their products

They followed us through the store. So we didn't buy anything.

Rack Room Shoes

Tried walking in at 750 to grab a pair of shoes I already knew they had and in my size. The woman currently working saw me get out of my truck and walked to the door before I got there and locked the door. Pointed to her watch and gave me the we are closed signal by running her hand across her neck. I said you don't close until 8? She unlocked the door and said fine but the registers shut off at 8 with an attitude and told me to hurry up. I got two steps in the door and said forget it..how lazy. This woman and this store should be ashamed of themselves. Lazy and down right rude. I'll never be back

Shoes, boots, socks and lots of sneakers at the Rack!  My shoe shopping usually brings me here because of selection and low prices. Beware: they usually have a BOGO sale and you may walk out with two pairs of shoes unintentionally. I did find the sales staff helpful but not very knowledgeable. They probably don't get much training but I just thought that they should know the difference between sneakers.  Pros and cons.  They did not. Still it's a clean and well stocked store.

We would like to thank Suzanne Passwaters for her excellent service helping me out with different pairs of high heels which we ending up buying multiple pairs of. She took her time showed us many different options and was so friendly that this was a GREAT experience and want her recognized for it.

I love the buy one get one half off deal they have here. I only realized after my last visit here this is a ongoing promotion they have. They have the Bob's Sketchers that I have been faithfully purchasing for work and casual for the past almost 2 years. They actually had this style in stock when the actual Sketchers store did not! And they cost less at Rack Room. I am kind of anxious for the day I go in and they don't have my size in "my shoes", I have bought about 5 or 6 of the same pair, in the same color, and in the same size here! But their selection is wide, I'm sure I'll find something to suffice!

Just Comfort Shoes

Owner not very pleasant gives this place one less star... The Birkenstock name appears on top of their storefront, however even though this store is adjacent to the Tanger Outlets and you might be lead to believe ( "comfort shoes" their real name) are part of the outlets, but they are not and no discount here!
They did have a nice selection of birkenstocks and other brands though.

Walked in with my boyfriend with every intention to buy a pair of Birkenstocks. Store was completely empty- told them the shoe he was looking for and got crickets. Completely ignored us and continued talking to each other. Felt extremely rude and uncomfortable so we left.

Lady with long salt/pepper hair was so nice and helpful, love my new Birkenstocks and had a fun time in the process!!  Sorta seems like I met her before???

I bought a pair of Birks and my wife bought a pair a few months later.  They have a great selection of comfortable shoes in a wide array.  The staff was super helpful, theres plenty of parking, I almost bought another pair cuz I like the store.

We waited for 10 solid minutes to be acknowledged by a worker. There were two working, we assumed the other was busy since they didn’t acknowledge us. When we were finally given some attention, they were extremely rude. I’m not going to spend my money here. It’s really unfortunate when a place assumes you don’t have money to spend, when you do. Don’t bother going here.

SAS Shoes Rehoboth

I posted an inaccurate review thinking it was another store so I wanted to support the business by purchasing sneakers.  My experience was terrific with SAS Shoes.

The staff was not very helpful in finding shoes for my aunt.  One refused to measure her or assist us in any way because she didn't want to have any contact.   We asked the other person to measure her and he did.  After that it was better.    Also the stock is very limited.

We bought a pair of shoes for my husband to wear for work. They caused him to get blisters. I called the store, their return policy is for the return of unworn shoes.  After we discussed the situation, he was fitted for another pair of shoes (different type of shoe) and left with a great pair of comfortable shoes. The staff knows their product and how to take care of their customers. A very rare commodity these days! Thank you to Frank for your help!

If you you're on your feet all day, or walk a lot, you need SAS Shoes. I must admit not all of the styles are terribly "stylish," but they are improving. They're always bringing out new styles, even sandals And the folks who work here are very friendly and provide good customer service.

The SAS she store always has the type of shoe I need.  I will refer SAS to my friends.

Vernon Powell Shoes

The staff is clearly knowledgeable and wants to sell you the proper shoe, not just any shoe. Pricing appears reasonable. My only complaint is that the salesperson made a comment about my “icky Nikes” when I was getting ready to try on a pair of Brooks. Really?  Was that necessary?

Went in to look for running shoes, wound up with a new pair of Brooks Adrenaline GTS 23 and an education. Nicole is a true professional with a wealth of knowledge. We started with a workup on my feet and proper sizing. It's a total different experience than going into an outlet, or buying shoes online. First rate products, and great service, why go anywhere else!

I have super hard to fit feet,narrow and flat footed with plantar fasciitis.  Oh, and did I mention a bunion on my left foot?  Not only does Vernon Powell have a huge collection of sandals and shoes that are pretty fashionable that offer the accommodations my crazy feet need, but the sales help are very knowledgeable and make shoe shopping an informed and pleasurable experience.  I believe their prices are in line with the high end brands they sell.

This is no ordinary shoe store! They have the best brands at affordable prices and rewards to make the next purchase even more affordable.  Brooks shoes have healed my feet and I can walk for miles without getting tired feet.

Hannah was very friendly and super helpful! She helped me find the sizes I was looking for & I was out of the store in no time. Definitely recommend this location.

New Balance

Logan was outstanding!!! During July 4th week, we went looking for new shoes. He talked to us for a long time about what we were looking for. We were headed overseas for three weeks with the anticipation of walking 10+ miles/ day.  My husband picked out shoes and loved them. He asked me about shoes and I told him I hate buying shoes because my feet are so wide I never find any that don't hurt my feet. He asked me what size I was and brought out a pair. Long story short, they were perfect and I bought TWO pair. Thank you Logan!!! You made our vacation amazing!!!

Nice store, great service. I bought 3 pairs of 990s, v5 and v6. Store manager honored my discount coupon even though I forgot to bring it with me. They also gladly returned items for me which I purchased online, saving me the time and aggravation of shipping them back.

Love the New Balance brand but was not impressed with this outlet location. Small selection, high prices, and the staff member I talked to knew very little about the product line/basic questions (as well as chattering to other staff). Went home, did my own research, and found what I needed on Amazon for less

This store is excellent!  I was assisted by Kam, who spent a lot of time making sure that I had the correct shoe and correct fit.  Kam even measured my foot (I haven't had that done since I was a kid!) to make sure the sizing made sense.  I will definitely go back for my next pair of shoes!

Logan was very helpful during my visit. He was super knowledgeable about the kind of shoe I needed and my actual size! 😊 5 stars for him but only 4 since I did not find the color I want and have to buy online.

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