Birkenstock Midtown

Had a great time shopping here, bought 2 pairs of shoes from very knowledgeable and fun staff members. Who knew Birkenstock makes hitops? Love, love, love this store!

If you want to be good to your feet .. You gotta come here.. They have the best quality sandals around. Not to mention every style and color of birkenstocks 😊 the customer service here is seriously the best in town!

Went in couple of weeks ago, bought a pair of Arizona's. These are my second pair, love the brand. During COVID-19 restrictions, I would advice shoppers to get to the store early and anticipate waiting for 30 or more minutes. They served the customer waiting in line beyond the store closure hours, which I thought was nice of them. Good experience.

The best customer service I have ever seen in a store  would definitely recommend  this store 👌👍

Great customer service. The only store near us to get the real thing. My husband found the best fitting, ideal sandals he was searching for. Not cheap. You get what you pay for. Terrific selections.👍👍

Thekikback

Journeys

Grandkids always find what they're looking for!  Friendly staff!

This journeys store is ridiculous. 5 employees standing around behind the counter, no one walking around asking if you need help. Stood in line to see if something was available - one employee walked right past me didn’t say a word. The other 4 just stared. Clearly poor management, Don’t waste your time here!

I love their unique selection of shoes, from Adidas to Ugg boots, they've got a ton to choose from! The girl I spoke with was very helpful in finding a pair of shoes for my wife.

Omg. Their isnt much more I can say. So sad I did any bussiness at all here. Will definatly not be shopping here in the future.

Shoe Dept.

Workers are very nice but management is very stuck up.. very disrespectful towards there workers

There are 3 different locations, but the location in Dover Mall is my favorite place to shop.  Employees are very friendly, products set out very nice. Prices are reasonable and I've come away with some nice shoes.

Visited store at 5:20 pm on a Sunday. While looking at a shoe, I was asked if I needed help and replied that I was okay. Employee stated promptly after "we close at 6". I was going to make a purchase, but I put my item down and quickly walked as I felt like an inconvenience. Will not be going back.

Not a bad selection and good prices. However, I had to wait for someone to go to the back to get me the second shoe. Either they need to put out both shoes, sine the boxes are all out on display, or have more attentive staff. I am sure it is to cut down on the, but then more staff is needed.

For someone who has bad feet and can't wear any nice shoes unless they have em in my size...This place was the best.. I found muliple shoes i liked and when i found a pair i liked with a scuff mark the gentleman behind the register went and found me another shoe in my size..i too have big feet so if you need a nice pair of shoes hit them up.

Birkenstock

They were friendly and helpful. They have a great selection of really nice shoes! I had a good experience with no pressure, and I definitely will be back for more shoes! Their pricing is fair, and finally I have a pair of shoes that I liked from the start! Thank You for a wonderful experience with good old fashioned shoe store service with a smile!!

Staff is very friendly and helpful. Huge selection of good quality shoes. Drove over 2 hours because of their huge Birkenstock selection and ended up finding a taos shoe that also worked for me! We will definitely be back to shop at this store!

I have been a customer from the time the store opened, which must be over 20 years now. A family owned business with great customer service. Its worth the trip

Try the Sandler like walking in the fresh cool sand in the Bahamas.

They are the only carrier of men's Birkenstock non-slip shoes around! Very helpful staff and will be going back in the future! Highly recommend!

Suburbia

The store is very small, it has things for women, men but not clothes for teenagers (girls) and little for girls if there is something for 0 to 8 years old.

There is a variety of clothing and you can find sizes up to 42
Friendly treatment
And the downtown location is perfect.

They said that the October promotion would last until October 30 because I had bought several items of clothing and when I paid they told me that, I went on October 23 and they told me not always, that the promotion had already ended.

I went at 7:20 and it was already closed, when is it supposed to close at 9????
Did the schedules change? Or someone tell me if I exaggerate in the schedule 🧐

Suburbia Macroplaza SLP

Was in desperate need to find my mom something nice to wear to a family luncheon. This place never fails, this is the second time we've come as a last-minute need and find something perfect for her. The staff was friendly and helpful, the lady in the dressing rooms was also very helpful and offered advice. The checkout process was quick and to the point. I love this place.

The only thing that bothered me is that you have to put up with their mistreatment of the cashiers... I think that was the only thing that lowered my rating on them.

Really crowded, the clothing is OK but nothing really great.

They were so kind about me trying to get my dad some birkenstocks and when they didn't fit him he just got Teva shoe. They were so kind that they gave me a mini tune up coupon. This was probably the best customer experience I have ever had in my life

Wonderful experience. My wife is a high functioning Asberger personality. Not many people know it to look at her but after talking to her for a few minutes it's apparent she thinks differently. That being said I appreciate the patience and absolute wonderful customer service she was given. She was listened to and helped as best as she could be. Although we weren't able to find shoes for her she had a wonderful time meeting new people and talking shoes! I thank you for making her experience pleasant and memorable!! We will certainly recommend both the Paradise and Chico locations to people. Customer service does still exist!!! Have a wonderful rest of your week ❤️

This is a great family run business that pays attention to your personal needs! My wife was looking for new Birkenstocks and found exactly what she wanted. The customer service is fantastic!

Fantastic experience today at this shop. Greated immediately upon entering and we were looking for sandals. Have not had Birks since the early 90's. They let us try on multiple pairs and walk around.  Zero hard sell. Super friendly.  Left with two pair and some socks.  My feer thank you.

Wish I could leave a good review but I went in to exchange some berkies I was give as a gift and let’s just say I will not be returning after the hassle it was. I was spoken to rudely, they had barely any sizes or styles and threw the box my direction when I said no to a bag. It was an odd experience to say the least. I can buy my Birkenstocks at numerous other locations  online and store front so they lost a regular Birkenstock wearer for their rude and awkward games.

Dillard's

Very dishonest.  They will use all kinds of tricks not to accept a return. I bought this shoe here and have never worn it. Brought it 2 weeks later to return,  was told I have use it and they will not issue a refund.

Great selection of top designer brands will save you the trip to Orlando or Tampa, they also sell 2nd hand designer handbags in like New condition which I think is fabulous, all the style and luxury just slightly used prior. Very clean and at a more more affordable price point. Definitely shop here often when my family visits from NY

We were shopping g for special occasion attire and specifically my husband, who doesn't dress up. And I had no clue as to where to start. We wandered about for a few minutes and I could already start to feel tension building as we weren't able to put things together. A sportcoat, some jeans, dress shoes and a few shirts. Well our department sales lady named Heather came over and started to measure my husband's neck and arm as we clearly didn't know where to start. She immediately created a repore that put my husband and I at ease.  She listened respectfully to our comments and concerns, showed several options in the shirt department and also noted the costs as reflected by the posted sale prices. Then the Sportcoat went from very expensive to one more affordable, a perfect color and fit. Then she took us to the jeans which were just nothing to be found but the shoes were not only a good fit but a wonderful price. Now we can go to our semi formal event as confident and well dressed as the newlyweds had hoped we would be. Great personality, very accommodating and clearly knows her stuff. Thank you Heather, you saved our day!

The store is amazing, but I went to the customer's desk, and I used restrooms, and I never in my life. I used a restroom that stunk that bad. They were worse than the restrooms in the food court, so imagine that. Horrible experience

This store reminds me of how clothing stores in malls used to be. Great selection of clothing and VERY helpful staff.

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