Famous Footwear

OMG, I absolutely love this place! Deanna, you are an absolute gem! Thank you so much for making my experience here so incredibly amazing once again. I truly feel like everyone working for this company genuinely cares about their customers and goes above and beyond to help. 💕👌🏻😎

Went in here because the wife has had problems finding shoes in her size (size 12) We ended up perusing the clearance wall, which I noticed had several pairs for her to choose from including these sweet champagne colored Nike sneakers. We each picked out a few pairs, the sneakers, odd set of slip ones, and 2 pairs of boots for myself. What amazed was the fact that they were famous names with the best prices. 2 pairs of normally expensive shoes for $10?! Very nice place with excellent prices. Was so impressed that I even forgave them for not having my favorite birkenstock in the style or price that I'm used to.

PAY ATTENTION: I bought a pair of boots advertised at $90 which I did confirm the model and type to the advertised price, though the cashier attempted to charge $15 more until it was brought to their attention at which point the correct price was applied. This has happened to me before at this exact location. Coincidence, maybe...maybe not.

I love the store but they didn't have my size on an item but staff their did an excellent job in helping me resolve the issue

Jay & El Shoes

Every time I go there, I leave a satisfied customer.  The gentleman who works there is very knowledgeable about his products and the quality of his products are top notch.  I've purchased multiple pairs of Carolina work boots from his store and I can honestly say that they are the best boots for the price. I work in the landscaping industry and I rely on my boots to hold up and be comfortable for long periods of time.  I have no complaints about the quality of Carolina boots and would 100% buy my boots from this business in the future.

Every time I’m in this store it’s a wonderful experience. The customer service is next to none. You don’t get service like this in any other shoe store. I just bought a new pair of Chippewa and I will only buy from there now on. Won’t be for a while cost the boots will last long. But when I do I’ll be back!!! Thanks for the great service

The gentleman was very courteous and helpful. The style work  boot I wanted to purchase was in stock even in the extra width I needed.
I will be back to purchase my next pair of work boots!

Very friendly customer service and good prices on nice shoes!

We love Jay! Great boots, and he's lots of fun!

Dillard's

Had an amazing experience with Kelly in the men’s department.  We were greeted by her after an unpleasant experience with the men’s store manager.   She’s is terribly unprofessional.
Kelly not only helped us pick out 2 shirts she also assisted with measurements and suggested what button up would be better for cold weather. We ended up leaving with a number of items due to her assistance. When we go back I will actually call ahead and ask for Kelly. She is simple the best!!!

Shopping on Black Friday, it was busy.  They had a majority of their merchandise at the regular 65% off with other specials of reduced prices. As a Petite Woman shopper there were only a couple of racks with extra reductions and limited merchandise. The Men’s department had lots of items for $19.99 or $14.99 as did women’s.

Very disappointed to the lady in Dior beauty whoever she is I didn’t get a chance to get her name, I had an appointment yesterday at 2pm for make up. I was late, I arrived 2:06, she told me to wait 10 mins, and then after that I asked again how much longer should I wait she said 10 more minutes. I told her I can’t wait that Long anymore, she said well you are late you arrived 2:06 I have to take another client. That was just very unprofessional and rude. First of all it’s fine and I can totally understand if I was late for 15 mins but I wasn’t usually the rule you have allowance at least 10 mins. People make an appointment to get the spot and being turned down just because she was late for a few minute is just not acceptable and very unprofessional.
Huge thanks to Lisa In YSL for taking good care of me and the rest of the other 2 ladies who helped me in my make up. I wasn’t their client but they handle the situation very professional unlike the lady in DIOR. I just hope the girl in Dior she could have handled it differently and not turning  client down and making an excuse, very very disappointed with her.

Great selection of dress shirts and ties! They had a friendly and knowledgeable staff! They helped me get the correct measurements to ensure the clothing fit correctly.

Compared to other Dillards this store was lacking. While they have some beautiful selections, I felt that whoever decided what they carry is not conscious about different sizes and styles. I actually circled three times to find the junior section as I shop in both departments. Pretty much, there isn’t one. It’s all business style with some dressy casual mixed in. Don’t get me wrong, there is a place for those and when I need them I’ll probably go here. But that’s all. The few sections that there were normally an assortment of different styles of dresses, well it was all the same style in different fun patterns. I went to the Dillards in Greenville two days prior. So I know the selections are there for them to offer more variety.  I’d rather be able to shop for any occasion in one store. Also, bigger sizes need to be offered. First Dillards I had a hard time finding size Large. Staff was friendly.

Schuh Michael D

Two stars because I found some comfortable work shoes.... Other than that... The older lady who works the floor she wasnt really customer service friendly... Overly watching us... Following us... It was weird...I wouldnt have purchased anything at all from a store that does things like thay... But I had already been to a few stores looking for work sneakers so I got them... But otherwise I would definitely Not come back to this location at all.... The cashier was ok though.. she greeted and thanked... First and last time at this location

Very accommodating staff. Went out of their way to search the store for a size that was confirmed to be there but wasn't on the shelf. selection is small and bland.

I get shoes here all the time here, it's my go-to store. Prices are pretty good for big brand shoes, like Nike, Adidas, Puma, etc. New stuff is usually around $60-80. Definitely check out the clearance section, you might find a really good deal on some really nice, lightly used shoes that might as well become your daily drivers.

The Customer Service was the best ever @ Concord Mall,  Wilmington,  DE.  The cashier was very personable and professional. My daughter had to exchange her shoes the same day, due to a size issue.  No problem at all. I wish that all sales representatives are as kind as  Elaine .    We will return and continue shopping in your store

Was shopping around in here yesterday (2/10/21) with my two sons (stressing me out) and neither workers acknowledge me. Then when I got rung out I wasn’t given the promotion deal of buy one get one half off.associate: 263849 was not helpful at all and she asked if I wanted the rewards and I declined. However I don’t know if I needed the rewards in order to get the half off deal, she didn’t mention that if that was the case and now I have to go back for a return.

Journeys

Came in at 7:15pm and staff had closed gate. I had initially called to see what time  store closes and it says 9pm. Staff tried to ignore me and said “she had to go home”. Call before you travel- they close the store when they want to. Just needed to exchange a size.

Prices are high, but expected.  Sales staff is super kind and helpful. Although I didn’t purchase the day I went, I’d happily recommend.

The website said that they were open until 9:30pm, I called at 8:50 to ask them to put shoes on hold and they did. they didnt even tell me that they were going to be closing earlier than expected. They even asked if I was coming in that night to get the 2 pairs of shoes and I said yes. I was driving all the way from Philadelphia to get 2 pairs of shoes. I arrived at 9:05 and the gate was down and they were closed. There were 3 younger employees in there and they said that they were closed and tried not to make eye contact with me. I questioned them because I just got off the phone with one of the guy's and asked why they closed early because the website said 9:30pm and noone told me when I called that they were closing at 9. I'm really upset that I drove from Philadelphia and they closed because they just wanted to leave early. Very unprofessional!!

Great experience staff very helpful. Loida and Shanta didn't have the size I needed offered to order for me they weren't available. I will return.

Expensive but nice place when u need uggs and timberlands good time there customer service was very good.

mindinsole

I ordered 2 reflexology soles and 1 pair of compression socks on Oct 26, 2018. My payment through Pay Pal came out on Oct 27, 2018. All were delivered to my door on Dec 15, 2018. My order was as expected. The soles came with very easy to follow directions and were easy to trim to fit my shoes.  I just got them today. When I have worn them about a month, I will review again and buy for the rest of my family.  This is a reputable company.

I ordered a pair of insoles from these guys but their system messed up and charged me twice for a single pair of insoles. The insoles themselves aren't bad I guess but they don't make much of a difference. After emailing the company for almost 2 months giving them proof of the double charge and the fact that I wanted my money back for the second pair that I never ordered they kept trying to sell me a second pair to make up for the double charge which I refused multiple times, they even went as far as sending a pair to the postal office in my area after I very clearly stated I didn't want a second pair. I am not sure who is inichargr of the customer service, but this company gave me the cost popossibe customer experience ever. And I have also never received my $50 for the second pair. As a chef I do not have the time to go to court over things like this so I gave up trying to explain the situation to every person who contacted me to who I had to explain the situation again and again. Worst company ever, do not purchase from them, they will steal your money.

Village Cobbler

Very attentive sales associate, and they had just what I wanted.

Family owned father and daughter. Wonderful experience buying shoes for my mom who has braces on both feet. Help support local business.

Liz, the owner, is extremely knowledgeable & helpful. Her shoes are made for comfort and most of what the Village Cobbler sells is made in America.

Very knowledgeable about what your specific needs may be.   Highly recommend for hard to find sizes/widths.

Citrus Park Town Center

I love this mall of course I always get outranked by my wife and 2 daughters but I find this mall more aesthetically pleasing. Looks like a small city with the background buildings that are in place. Plus they have a kick butt game building Elev8

I love that this place opens up an hour early so walkers can walk comfortably in the air conditioning! I also love the shops that are here. Great restaurant choices as well. Nothing super fancy... I don't need fancy 🤣 some of the favorite shops that I have here are torrid which happens to be one of the only places I can purchase clothes, Red Robin which maybe one of the reasons I have to go to torrid to buy clothes 🤣👀, auntie Annie pretzels and please refer to number two, Elev8 is a new place and I can't wait to try it, they also used to have a world war II exhibit and I loved that, I also love the art kiosks in the center and they often do events.

I went to the mall on Monday night and it was empty. They have a large selection of stores but not enough sales. I was disappointed with Macy’s that did not have the sales that other locations have. They have Dillards and JC penny as well.

I actually like the interior of this mall. I visited for the first time today, and some stores out did them selves.  You also have some empty spaces bit over great values. There is a man store that has beautiful shirts if you wish to impress. Another store has great custom accessories jewelry and things.  Overall great place to visit.

This mall wants to be family oriented but there are a few flaws. There are designated parking spots at the front for families with young children. These spots fill up fast, and honestly I don’t believe it’s enforced. Lots of options to shop from, bright and open. There is a play area for children, which is placed perfectly in the food court - Although it does need to either be throughly cleaned or just updated altogether. There is a massive carousel next to the food court which doesn’t typically have a long wait. If you come with a stroller, park in the first level. Do not park on the higher levels of the garage. Unfortunately the elevator has been down for a long time, months, and you’ll get stuck hauling the stroller down along with your littles.

Shoe Carnival

Always find what I need and always on sale. Good shoes ... Good prices

Huge assortment of shoes but finding a size 13 xwide is hard.  I was unable to find what I needed here.  The person working there was very helpful and checked inventory and did advise me they could order a pair for me.  I just needed them that day though.  Great store and I appreciated the extra mile they went!

So I just left this store in dover. If I could give a zero I would.  It's back to school everyone is shopping for shoes.  I asked a lady about this one shoe. Only because there was just one shoe in the box. Well instead of getting up to help me you would rather be on your phone. That's ok I will go buy shoes at another place.

I entered this store looking to buy a new pair of shoes. At entering the store I was not greeted. I saw maybe 4 employees and no one approached me or made eye contact. The store was reasonably clean and it seemed like they were stocking shoes in different areas of the store. I didnt purchase anything and I left without ever being greeted or acknowledged I was there. I don't think I will be returning here.

The staff here is very helpful, Nisha and Jasmine were patient with us and did everything they could to make sure we were taken care of. Also, prices are very fair; I really like the constant buy one get one half off promotion.

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