Walmart Supercenter

Some of these comments are quite.... Asinine! Never seen so many miserable people before. This Walmart isn't even bad, but let these folks and I'm noticing who is saying it most or calling it "Ghetto". However, I won't even go there.

You'd think having police in the store would be welcoming, but folks complain. Items are locked up because well stores are struggling with theft. Doesn't matter where you go. Certain things are locked up because they are high theft items.

You're spending your own hard earned money, but get upset that you have to utilize self checkout?? I'd rather use self checkout and go about my day!!! People saying "I don't get paid to bag my own groceries" sound like a 2 year old throwing a tantrum. Artificial intelligence is taking over so you may as well get ready and or used to it.

If a store is messing blame the customer! The employees aren't doing it! If one or 2 people give you a bad experience don't blame the entire store! Some of you don't need to come in public at all because you're so unhappy within yourself.

Common sense isn't so common now a days and customer service isn't what it used to be because the CUSTOMER doesn't appreciate these folks. I wish I could comment on some of these reviews because Jesus! People are so..... Selfish, rude, play the victim and more or just rode the short bus growing up! Some of you need to GET A GRIP, GET THERAPY, STAY AWAY FROM THE PUBLIC OR ALL THE ABOVE

Ordered for curbside pickup and it was ready quickly. Got to the pickup location and it took an hour to get my order out to me. The app had wrong numbers listed for parking spot options and also kept refreshing to make me say I parked and where. I'm not sure if that's the cause of the long wait times or just poorly organized system. Finally, after several tries over 30ish minutes, someone answered the phone that's listed to call instead of using the app. After I spoke to someone and they said it should be soon they came right out. So again i feel it was the app screwing things up. Anyways, just FYI for people picking up at this location.

Everytime I go to this store,,it feels like I'm going to a party,, the store is so alive with people,, the service is hardly friendly because most retail stores are struggling with maintaining security from theft,, the police station is in store,, and there presence is felt,, which makes for a pleasant surprise and experience

Excellent staff/service.

Enough self check out kiosks to avoid long lines.

Staff at the Returns and Money Center were great with providing service.

I thought pretty much anything someone would need (or an alternative product) is available here.

I had a fantastic experience while shopping at this store, as they offered a great selection of items. Below, I will outline the pros and cons of my experience:

Pros:
The store had a considerable number of staff members who were exceptionally helpful and friendly.
They offered a wide variety of items at affordable prices.
Cons:
Insufficient staff was available at the registers. While waiting in line, one register informed me, "Bro, I am closed. Go to another line." Only a few registers were open, with the majority being self-checkout stations. As a result, all the open registers had excessively long lines. It felt as if it were Black Friday, despite the absence of online sales. Considering this, I would suggest visiting a different location where you can check out more quickly.
Overall, it was an interesting experience.

One more point: I observed that a police car was stationed near important locations such as stores and banks. I believe this is done due to security concerns.👌

Next Gen Bird Feeders My Bird Feeder

SoftMoc

Very very Poor Customer Service. Went to Return a shoe within the time frame with the reciept , and yes I missed the box ( My bad! ) but It was Unworn, the person who handled rudely said straight on face that it was worn out, and NO refund pushing away the shoe and walks off

Didnt even give me a chance to explain .
I did not even step out with it , there were no stains of being used. Why would I return If i used and wanna keep the shoe? . It was disrespectful . Did not expect such an experience in a store in the US. I also requested partial refund and it was a NO on face. I was triggered emotionally with his nature of behaviour!

I wish your organization trains customer relationship skills well!

Greetings sometimes these managers can be too young and under trained to run a store they tried to sell me a shoe that was on display a used shoe at full price.

THIS STORE IS THEE BEST PLACE EVERRR!!! Thank you DAVID & company (forgot his name sorry tall guy w/glasses lol!) Customer service was AHHHMAZING, the store is super neat & organized. Wish ALL stores were like this & I hate shopping. TAKE MY $$$ LOL!!!

Rude service all around! I came in for an exchange. Was told I couldn’t do an even exchange. Most store can swipe your card you purchased them with. Every employee had an attitude. I understand retail can be trying but, do your job.

The customer service is TERRIBLE!!! The worker was so mean when I asked to try a shoe in a 7.5. Apparently they don't do halves, and I didn't know that, and he was so mean to me. It was not worth my time.

Gypsum Eagle Ace Hardware

Shopaholics are us…yes I frequent here often for various needs. Today it was extension cords for my diesel trucks for the heating blocks. And then I saw a cool little gadget because they put them near the checkout….it is now in my truck!

Hands down the best Ace Hardware in at least a 50 mile radius, but that’s also probably because they’re one of the biggest. That aside, the employees are always cheerful and happy to help, and all the merchandise is well stocked and well placed. I always catch myself picking up way more than I originally intended. Worth a stop if you’re thinking of making the longer trip to Home Depot!

Walked in thinking I knew exactly what we needed. A chain and some gas, how hard could it be? Rebecca was friendly and courteous even though we initially refused her offer for help.
As I got back to our truck I began to place the chain on my bar, only to realize it was not the proper chain. I then had to swallow my pride, walk back inside, and seek out Rebecca for further help. Let me tell you, this wonderful lady has a plethora of knowledge and explained to a T what I needed, why, the measurements, and the difference in different chains. We were humbled by her customer service and superb knowledge in regards to chainsaws. Need some help? Find Rebecca, she knows more about chainsaws than you, regardless how long you been cutting for.
Will gladly drive over an hour for this experience again vs the shops local to us.
Keep up the Stellar work Rebecca! You deserve a raise. 💯🙌

I called ahead to check if they had the paper weed and leaf bags. She not only happily answered my question but told me the location of the item. Everybody is friendly and knowledgeable in this Ace Store. I highly recommend them.

Well stocked clean store with friendly helpful staff. Quick and easy trip to find what I needed.

Birkenstock & More

Update: got a call from Christy at the Glendale location. She’s awesome, totally made things right and then some! Go see her for your shoe needs!!!

Bought a rather expensive pair of Birkenstock sandals a little over a year ago. Normal seasonal wear, not everyday. They’ve broken. Rep at the store says that’s “common and a year of seasonal wear is normal for a hundred dollar pair of sandals”. So just a heads up, don’t expect more than a year of occasional use for your money here.

I appreciated the great customer service at the time of purchase. I also received my specially ordered items promptly as promised. I then received multiple follow-up calls to make sure I was satisfied with my purchase. Allie was wonderful!

Never order from this store for an item to be shipped! We ordered a pair of sandals for my husband that was deployed to be sent to him overseas, paid in store and he NEVER received the sandals and now we’re out $135! I was sent a fraudulent tracking number from the vendor of this store his name is Scott.. they never made it right. I would never shop at this third party store ever again and I suggest if you are a soldier definitely don’t shop here if they don’t have them in stock! You will NOT receive your merchandise!

I was visiting St. Louis when someone decided they liked my 20+ year old Bostons more than me.
I called, and asked if my size was in stock. The nice woman told me they have them, then she proceeded to tell me the store hours, and she was setting them aside for me. I showed up, and bought the new Bostons. Wonderful experience I will only buy birks when I'm in St. Louis, and experience the great customer service I've received here. Thank you for a painless purchase.

I went to Birkenstock & More to buy my son his first pair of Birkenstocks. They had many many beautiful & unique women’s styles in all kinds of colors in styles.  Additionally, they had quite a few options for men in both sandals & closed toed shoes.  Colleen the store manager was incredibly helpful in finding the exact right sizing for my son. She even offered to mail us a pair if we didn’t find what we needed in stock. Luckily they had his right size & preferred style.  I highly recommend!!

Budget Blinds of the Quad Cities

We had a very nice experience with Budget Blinds. We stopped in Bettendorf sales office on a whim, met with Sally, she stopped by our house later that day with samples. She measured the windows and we placed the order. Within a few short weeks the installers came by and did a proper and professional installation. Nicely done Budget Blinds!

A 5-star rating without a doubt…Billy and Alex were consummate professionals. They arrived on-time and completed the installation of two sets of cellular blinds in very short order. They were neat, polite, and very personable. I would highly recommend Budget Blinds…as well as Billy and Alex as installers.

Billy and Alex were our installers. They were very polite and professional from the pre-arrival phone call through the thank you good bye at the end. They were thoughtful and very time efficient. We would highly recommend Billy and Alex.

Big improvement from the Roman shades and curtains that hung for nearly 40 years. Yes, they’re expensive, but you get what you pay for and these blinds are beautiful and durable. The installers were friendly and efficient. Totally satisfied customer!!

My husband found this company online based on the awesome reviews and scheduled a consultation against my wishes. I complained throughout the entire process. I get it now. I am beyond happy with the result! The blinds are beautiful, perfectly fitted to the windows and match our paint colors in every room. The installers Billy and Alex were amazing and so was the consultant, Michelle. It’s sooo worth the money and I am very glad he didn’t  listen to me...this time!

Once Upon A Child St. Louis Park

I really wish there was no stars because that’s what I’d give this establishment. I brought all my baby girls clothes she didn’t even wear , very expensive items alone! Varying to Baby gap, Carters, H&M items and a car seat to donate. I go around 2pm and drop the clothes off and they said I’ll get a text in about an hour or more. As you know every OUAC store has to text you when your items are accounted for and I didn’t get a text so I call the store at around 7,  I tell her my information and a girl picks up the phone and says “your clothes have been done” in a very impolite voice. I say “I didn’t get a text, well I’m on the way” she hangs up. I go in and I tell another woman (who i “haven’t” talked to)  my information and she instantly tries to offer me $10 (tells me the car seat is “obviously” used in a sarcastic tone) so I ask to see what they are taking , she ignores my question and continues to push $10 on me. She did not give me a chance to review my items whatsoever and progressively got ruder about it. My baby & boyfriend are in the car so I go outside and ask my boyfriend to get the car seat, my boyfriend goes in, asks about the order and the story changes. They show my boyfriend the clothes and it’s all her expensive clothes and shoes for $10.35. They claimed I get 1/3 of the sale price at the store, when one of my child’s sweaters is $30 alone. They then say that we can LOOK at my baby’s clothes but CANNOT take them. I was very upset at this since I couldn’t even review my order. She dismissed my boyfriend and walked away answering a phone call and began talking in Spanish, we left the money on the table and took my baby’s items. The cashier is very rude , and snarky. please take your money elsewhere. -10/10 first experience at SLP Once Upon A Child.

Loved the staff. Very friendly, attentive and full of information. Loved how much stuff they had as it gave lots of options. LOTS of high end deals. I’ll be back :)

They had me wait 3 / hours for the manager to show up. Only to get $4 ... When the manager could told the staff workers no clothes under 18 months .. I could took my clothes else where if they just communicated

They have a new way of accepting clothes/items which I really find very easy. They have gone to a texting. I don’t go there often, but it seems far more organized!

I hope i can give negative stars cos it doesnt even deserve one star. Staff are very very rude, it feels like we’re a nuisance and they can’t be bothered at all. Also feels like the employees don’t even do their job at all!! I am so angry, if you plan on selling your items there, it’s honestly better to just give it away for donation. It’s such a waste of time and they are very very DISRESPECTFUL! For a baby store it’s not baby-friendly. I hope they just close. We are not suppose to feel disrespected just going to a baby store. Being a parent is hard enough and we don’t deserve being treated this way.

Ace Hardware

It's a great place. They have a verity of merchandise.

a little bit high pricing wise but it saves you the trip to the nearest major home improvement store, the selection is limited but they have wonderful people working there who will go out of their way to help you.

Very friendly got what I need as well tires getting order

My family and I are fairly new to the area, and ever since I've been going here Mr. and Mrs. Tippin have been great to deal with.

Went in looking for apart they found it no problem whatsoever very friendly staff well knowledged

Menards

Poorly run store and poor customer service.  A week prior, I bought about a dozen small metric bolts and washers and after checking, they ended up being the wrong size.  After entering the store, I went to the customer service desk with the bag of bolts/washers to return.  The Service Desk employee did not greet me but just scanned all the bolts/washers and said he could not return one of the bag of washers.  I asked him why, he shrugged his shoulders and handed me a store credit voucher.  I asked for a manager to see why they could not return the washers.  I stepped aside and after around 10 minutes, the up front manger came over from checkout area and waited on me.  After going through the computer, she figured out they did not scan one bag of washers when i checked out a week prior.  I said not a big deal, but the customer service employee did not want to figure out what happened and just stood there and smiled while the up front manager helped me.  After she went through and figured out they checker made a mistake a week prior when i got checked out.  She had to leave abruptly after being called on her radio, so I asked for a store manager to file a complaint against the store employee at the service counter.  I expressed how important it is to check people out accurately and that is important to greet customers when entering and leaving the checkouts.  I wasted a half our over 79 cents plus tax.  The store manger did not seem all the interested in what I had to say, but did listen to me.  I want to tell management, no worries, i just got a COSTCO membership and will not be shopping at Menards as often going forward.  I used to be a weekly shopper of Menards, but no more!

has all the hardware, home improvement, outdoor supplies, and more.
the mulch and other outdoor garden supplies here have good prices and the employees are helpful and knowledgeable in directing you to the location of the items in the store (helpful since its a large footprint with all their items and easy to get lost)

Early Aug of 2023, I purchased black cabinets(9 total), or at least that's what I thought I had purchased for $3500. When I picked them up and got them home, I had 8 beige boxes and shelves and 9 black doors. I immediately called the St Ann,Mo store and spoke to Richard( the consultant who sold me my order. I explained how I didn't get what I asked for nor purchased.  He goes on to tell me that I needed to purchased several items to make the cabinets look black😳. I said that wasn't discussed or mentioned to me by you at the time of purchase. I had to make 5 total return trips to Menards because I was missing items to complete my cabinets or the wrong part was ordered.
I asked several people at the store if I could get some kind of monetary compensation since I'm having to pay someone( TOTAL OF $2000) to keep returning to my home to finish working on the cabinets. Everyone kept telling me no but I can email customers service.
So I did email customer service and was placed in contact with a guy name Ray responded with this.." It's my responsibility to check all items before leaving the store". I said and it's the consultant responsibility to make sure that I'm adequately being charged for the correct items in which i ordered. He then said there's nothing that can be done as Menards has the lowest prices in town.  I stated that I was being brushed off and wanted to speak with a manager or higher up.  He stop responding to my emails. So rude and unprofessional. To know this is how Menards allow their representatives act towards customers is sad!
I am a first time homeowner and decided to go with Menards because they had the fastest turn around time on cabinet delivery. But knowing what I know now, I wish I kept my $5500. I felt taking advantage of. I won't recommend Menards to anyone. It's sad this how customers get treated when they spend their hard earned savings/ money.
Sincerely Disatified Customer

Went there yesterday to get paint and although the person helping me had a good enough attitude, he was not very knowledgeable on how to get the paint the color I wanted. In the end he eventually got it, but I waited 30-45 mins for a can of paint with 10 mins, of me waiting for him to figure out what the person ahead of me whom had been waiting for a while per her complaint, wanted. Other than this experience, my experiences have been nothing short of great at this store. I was at the St. ANN location. I will definitely be going back because I found the perfect light to hang in my new closet. The hardest part is choosing which one to get!

The cashier Bridget was very nice, pleasant, and cordial.  We talked about Hollywood movies while they tried get my store-credit voucher to work.  Her personality made up for the customer service manager who wrongly assumed I was trying to use a voucher twice...  I hope that one was just having a bad day.

Ace Handyman Services

Chris did a nice job and explained the work he was doing well.  We also had Ace completely refurbish our two-story deck. Andy and John were great and really thoughtful about improcing the quality. The before and after pictures are amazing.  Highly recommend!

Dan fixed our large ceiling fan and is friendly, knowledgeable and will be back to our house after a vacation to finish a few more things I could not figure out!
5 stars for this guy!

Dan did a great job installing my sink. He knew exactly what he was doing.  I will use Ace Handyman Services again.

Your handymen did a great job on my deck! Very intelligent, respectful and thoughtful. they were very detail oriented and took the time to discuss details with me. they also helped me find ways to cut costs. Also very organized and tidy.

Dan was friendly, knowledgeable and skilled. He not only fixed the issue, but let me know the cause in an accessible (and, ahem, non-judgmental) way. He was in and out in 25 minutes or so.

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