Wendy's

Before writing this review, I looked at some of the other reviews, and my issues were similar to others. My first indication that this location lacks standards is that there weren't any responses to reviews, good or bad, in the past six months or longer. With the consistent problems, it is apparent that the owner/management does not care.
I have made it a point to check my order before leaving any fast-food establishment and with good reason. Any time I modify a sandwich, the order is wrong 75 percent of the time. This could be something as simple as "make it plain". My order tonight was no exception. After receiving my order, I pulled around and parked to check everything. This has become necessary as well as quite frustrating. I was missing 2 orders of fries and there was a sandwich that wasn't ordered. I went in and explained the issues, which were corrected immediately. I waited about 30 seconds for the fresh batch of fries, which was fine. After getting back to my car, I noticed the bag was soaking wet with oil. I looked in the bag and one of the orders was placed in the bag upside down. The fries were not allowed to drain off. I didn't go back inside since my food was getting cold. Once home, I discovered that the frosty I had ordered was over-filled and had leaked down the sides from the lid. I will now have to pull the center console to get it all cleaned out. After getting my family's food plated, I discovered that the 10-piece order of nuggets was packed as a 5-piece. I checked the condiments on my sandwich and found two tiny pieces of rotten lettuce. The chicken itself was very thin, overcooked, and chewy. My daughter's cheeseburger temperature was rare. We are a family of medium-rare to medium temperatures, but a bright red, cold patty from a fast-food restaurant tends to be questionable.
I understand that mistakes happen. My issue is how frequently they happen, especially in the fast-food industry, and at this particular location. Not every experience has been bad according to the reviews, but I have had enough poor experiences that I will not be returning.
I tried uploading photos, but the server rejected them in multiple formats.

Witnessed them dumping old Frostiest that had been sitting on the counter, for what I assume were pick up orders and were not picked up back into the frosty machine. Which is definitely against several food safety regulations. This gave us the cringe & made us wonder what other food violations they are willing to do to cut cost. On top of that they told us our order was taking longer because they were waiting on fries & yet all of our fries in our order were cold and soggy. Won't be returning to this location again.

Just left the drivethru. OMG. Asked for fresh  fries. 2 of the fries they gave me was fresh.  The last fry they sneaked in a old fries.  My drinks are filled to the  top with ice and has soda sitting on top of the lid ready  to spill in my car.

Avoid ordering any food from here during the evening hours!!!! This is my neighbor Wendy’s. The entire staff is composed of kids. No one appeared to be over the age of 18. I say this because as I pull to the order window I could hear a lot of horse playing. I went through the drive thru and 10:00p.m. on the dot and ordered a #1, no cheese, large Sprite, large fry, 4 for $4(Jr. cheese burger, small fry, 4pc.nugget, small Sprite) and an additional large fry. My order came to $18.47. I receiving my order and as I began to pull off, reached in the bag and touch the fries. They were cold to the touch! I had already pulled too far forward to back up on the window. The customer behind me was already too close. So I drove back around. As I drove back around I decided to check the rest of the items in my order. All three fries in my order were cold and old! They looked dehydrated.
My nuggets were also cold to the touch as well as my burgers being cold. The patties were stiff overcooked and very dark in color. I pulled back to the intercom and in a calm and empathetic manner, expressed my dissatisfaction. The girl on the intercom apologized and offered to replace what I was disappointed with. Once to the window, I further expressed my dissatisfaction with my order. I was assured that they would re-make my order fresh. I waited for approximately seven minutes before they brought me my so-called “re-made” order. The fries they gave me were still old fries that seem to be reheated by microwave or oven. These were not like old fries that get re-dipped in hot grease. My problem is that they were NOT fresh, hot and crispy. My nuggets were also still old nuggets that were reheated by some means other than a re-dip in hot grease. The patties were fresher than the first but also NOT hot. Highly disappointed with the level of integrity shown by this staff. HIGHLY unprofessional! I feel robbed and insulted. To whomever staffed/hired this night shift, your employees don’t respect the business or customer and are letting you down.

This Wendy's had consistently given me sandwiches that are old. Today I got the asiago ranch chicken. The chicken was so tough, and the color was actually gray. The lettuce had gone bad. The fries are good, and the frosties, but the sandwiches are so so bad. Like they reheat them in the microwave after they've been left all day long under the lamp. So so so gross. I keep giving them second chances but I can't anymore. It's super disgusting.

Hooters

Stopped here after being in the area, haven't been to one since I turned 21 8 years ago and figured it would be worth checking out. Happy I stopped by, the beers were ice cold, the girls were cute, and the wings came out crispy and fresh, and drenched in the amazing sauces they have, I would highly recommend stopping by if your in the area, I got the classic spicy garlic buffalo wings and the other person I was with got the ghost pepper boneless wings, great food and service *edit they need to make sure they pay attention to food quality coming out i originally left a 4 stars , for the food quality and service, but after the 2nd visit a small handful of months later the food wasn't so great, I want my wings hot and fresh. Not warm and mushy, management should be keeping a better eye on food control*

Oh it was amazing! Got to sit on the deck and enjoy a nice sunny Denver 80° day with some cold beers.   Their Daytona wings are the best! Must have. Also bought a sweet sticker to remember the day.

We've been a couple of times to this location, and we've had good food, drinks, and service on both occasions. We had a very relaxed dinner experience this evening. Our server was friendly and fairly swift. We had a good time, and I know we'll be back.

Ok but why so much seasoning? If i wanted to turn into a lemon pepper i would but nobody asked for all this !!!! Fries are DELICIOUS though

This location is easily accessible from the main road. Their parking lot is pretty large. We went during lunch and the food was alright. Our onion rings were a little dark, but still munchable. The restaurant itself was clean and the server was friendly and attentive.

Chick-fil-A

My chicken pimento sandwich did not feel like it was made with care. Not according to the quality promised by the chain. My second and third bites felt like I’d bitten into sand. It was crunchy and uncomfortable and could not eat it. To be fair, I normally order from this restaurant but the quality I received today was below subpar.

I'm tired of receiving subpar food. This was all the contents of my large 'waffle' fries container. Chicken is often cold and more breading than meat. Do better.

Ordered on the app for curbside, when we got there it was 10:31. The app cancelled my order because breakfast ends at 10:30. But the money was still missing out of my account. They said a refund should be there in 3 business days. A little bit ridiculous that they didn't prepare the order beforehand and instead chose to cancel my order over one minute.

I don’t usually eat at Chick- fil- A but a customer from Costco gave me a free nugget or sandwich card and I used it today… I know now why people flock to this place… this was my second time to this restaurant…ever. I ordered the original chicken sandwich and made it a combo with waffle fries and a icy cold coke. It could not have been more delicious. The service was top notch along with the cleanliness of restaurant. I will be back again .

This is the third time I’ve came to this location and my order was not fulfilled correctly.
Not only did they get my order wrong but the chicken noodle soup was spoiled and I found plastic in my macaroni and cheese that I was going to feed to my daughter. I’m thankful I tried it first but I would not recommend coming here. I will be reporting this to the health department.

McDonald's

Around 3:52 AM on Sunday, December 3, I was at the establishment's drive-through for about a minute, trying to communicate through the intercom without any response. Eventually, I drove past the window and noticed an African-American worker wearing a black mask, stationed at the register just standing there without taking any orders could even see a green light on his mic. How are you?

This is my local and neighborhood McDonald’s
I have been going to this location for over 7 years. It seems to me that the quality of the beef in their sandwiches has been upgraded, I can tell by the flavor and texture of the meat. This fast food place holds a sentimental place in my heart and always will.

I find it hard to believe that this McDonald's goes cash only as often as it does. It's always when a certain worker is working too. I hope it's legit, if not that's a lot of lost revenue. The food is amazing though and the service is wonderful when it's not cash only.

This is one of the few McDonald's left that I can go to
The staff is always well groomed and 100 in their attention to what matters most. It may be just fast food but I have expectations and lately everything and everyone has been doing a terrible job. But they have the best staff and the food is always fresh well made and perfect 👍

I give this location worse than a 1. My family and I went there and had breakfast. We noticed that this was one of the locations that removed their self-service fountain drink stations. After eating, we kindly asked to see if we can get refills, and they angrily refused. I'm not sure if the lady was a manager or not, but this location does not care about customer service. I will never go back to this location and I encourage others to not dine in at this location either.

Pizza Hut

I was disappointed with my food / price of food. I felt my pizza was way overpriced and I thought I had extra items in my order that I had apparently not officially added to my cart. (That was totally my bad) but I would have never paid what I did for one pizza knowing that's all I was getting.
The store however was very helpful and everyone I talked to was awesome. Helped me with everything I needed. Great customer service and much appreciated. I didn't catch their names unfortunately, but super big kudos to the employees that helped me out tonight! Also, still hope my delivery driver got their tip. Recommend this location for delivery, just pay attention to your cart before check out.

Mr. Curtis at the  Barnes, location Pizza Hut. Had very much so good customer service. I ordered a pizza and it came back to me wrong, but he was able to make it right and have them send out the right pizza that night. Thank you so much. Mr Curtis for being as awesome as you are. I hope you have great holidays.

I was starving and forgot to take a picture before we ate. We normally order the big new yorker which is good. We ordered wings this time (buffalo burnin hot ). They were not hot at all. They either gave the wrong order of wings or Spicy is not Spicy. We ordered delivery this time, which gets pricy after you add the delivery charge and tip. We paid over $90 when said and done for 2 pizzas and wings, not sure if it's really worth it. Oven pizza taste just as good.

I’ve ordering via delivery and pickup from this location for almost a decade. Tonight was the last straw, whatever I have to do I’ll get pizza elsewhere. There are pizza huts that care about the customer and I’d rather travel at this point then have convenience because it’s always wrong or messed up or cold and we typically use them in a pinch but I’d rather pour a bowl of cereal for the family or go anywhere else than give my business to them again.

Pizza is just like ever other Pizza Hut what makes this place a piazza chain I will come back to is, the personnel that work there make this Pizza Hut stand out and not in a bad way ether. They took care of my order when there was a mistake not to sure where it came from but. Bottom line it was all taken care of.

Lance was amazing at his job. He took my monster puppet that I made at work and hung it on the wall. Hopefully it will stay up for forever.

It's fast food. I normally only pick up Happy Meals for the grandkids. They love them, most of the time.. more for the toys. They always have food left over that gets throwed away, so I can't say they absolutely love the food.
However, the service is questionable at times. Especially when it comes to paying for items with exact change. If you use a debit or credit card, you're good... the cashier doesn't need to count money. Recently, I gave the cashier exact change for my purchase of two Happy Meals, $11.59 (a $5 bill, six $1 bills, two quarters, a nickle, and four pennies). That overwhelmed the cashier! They had no idea how to count money. I sat at the window watching, and answering the questions, "Is this right? Did you give me the exact amount?" Each time I repeated yes. After about 3 to 5 minutes of holding up the line, waiting for a receipt, the cashier finally accepted that I gave them the correct amount and let us move forward.

Like any fast food restaurant, every day is different. You never know what the experience will be until you experience it for yourself.

Slowest drive through I have ever experienced. First, when we pulled up 3 staff members were all outside smoking. Meanwhile the line has 10 people in. Then they helped four cars in the alternate lane before ever acknowledging our presence at the other speaker. Finally after getting attention, the woman couldn't seem to put our order in to the system correctly so we had to repeat our selves multiple times. We were there easily for over 20 minutes. I will give them credit that the order was correct.

At the window we asked for sweet and sour, as people typically do. The lady who was helping us was then spoken over by an angry man. He proceeded to tell us it was 32 cents (which is fine) but that if we wanted any we should’ve asked when we first ordered. He said that to us three times in an angry tone after we had already said “That’s ok, thank you”. I’m sorry sir but where on the menu is the sauce? I don’t care that it’s extra but the attitude from the employees over something a customer wouldn’t know was ridiculous. Do better with your service.

Their food is good. But this McDonald's and all it's employees need to have more communication with their customers & let them be aware of important information ahead of time. (Being professional and productive by doing so.)  I decided to go get a late night snack, and waited in the drive through for a good 45 minutes that's not the problem. I know their busy. Right before I pull up to the speaker I pay and place my mobile order on my phone. And I drove up and the first thing the employee says" we apologize for the wait but we can only except cash payments at this time". Instead of me going through that wait, plus losing 15.00 and returning home empty handed it could have been so much easier to have a sign posted on the menu or somewhere before I got to the speaker. You know I had to go back home with less than I had before. Just not right. If they would have used some professional business skills this wouldn't have happened 😕

Got a raw chicken sandwich last night, hopefully I don't get sick!  I ate half of it before realizing it. 🤢🤢

The Wendy's on Havana doesn't open at the time they're supposed to they keep the doors locked and keep customers from coming in I've been there a few times and the lady there the boss would not open the doors first thing in the morning she didn't open until 7:30 or 8:00 sometimes very frustrating this is the only Wendy's that I know that does not open their doors when they're supposed to and according to the work are there they have that option of not opening their Lobby to customers that want to sit in and enjoy their breakfast I will never eat at this place again this has happened multiple times

Used drive-thru.  Ordered Cobb salad. Apparently told to pull forward to a window (couldn't understand).  Woman with food in her mouth took my credit card.  No receipt offered.  She covered her mouth to tell me chicken wouldn't be done cooking for 4 min. and to park in mobile order space.  I confirmed since she was still chewing and she pointed.  After waiting 25 min, I  went in to the counter.  The woman there walked away before greeting me.  I was finally asked what I  wanted.  Told them.  They got my salad and said my next order would be free.  There will not be a next order.

Left us waiting over 30 mins for 3 frosties… they said they were waiting for the machine to get cold so we tried to be nice and be patient but 30 mins is ridiculous, they could’ve said they didn’t have at the moment and that’s it. We had to go and ask for them and they had them ready just forgot about us, not to mention how rude the workers were. First and last time at this Wendy’s,do not recommend.

It's a Wendy's... it serves Wendy's food... but the staff was friendly, line moved quick, and my order was correct and at the upper end of expectations for the chain. For sure a solid place to stop off the highway.

I placed a mobile order that was to be ready in 15 minutes. There was no one in front when I came and a man waiting for the rest of his order. I sat down to wait for assistance when two men came in. Someone came to the front, told the man still waiting for the rest of his order that it was still going to be a couple of minutes then served the two men that just arrived before me then went in back.

Another woman came in and after a few minutes he came back and was about to take her order when I said I was here prior but he kept serving everyone but me and would like to pick up my mobile order.

He asked my name, went in back, gave me a pizza box, and handed it to me. I asked him if this was baked pasta and he said" yes." Never an acknowledgment or apology.

When I was ready to eat approximately 10 minutes later the baked pasta was missing a top so it was no longer moist or hot. I have no idea how long it had been sitting in back waiting.

As far as I'm concerned, this is a call to tip after the service because I would not have left 18% for that level of service and I'm in the service industry. I'm not sure what I did other than come to an establishment to pick up my order but customer service was not being served, at least not for me. I'm not sure if that was personal nor do I feel I it was racist as the woman that came in was also black.

The food itself was passible, and would have been delicious had there been a top to protect it from dryness and cooling. The lack of respect, heat retention, and accident mitigation doesn't say come back.

The food is good. I got the big dinner box. They should really time their delivery order correct. I got my pizza about 15 minutes later with the delivery person bragging and complaining about how she does not like how big the box is and how she doesn’t understand why they put it like that. Like what? Well isn’t it your job hun?

This was the worst experience I've had at pizza hut. I originally placed an online order and after an hour of waiting for delivery, I called to check in and get an ETA for my delivery as it was getting late. I was told that it would take another hour and a half to get the food delivered. I live 6 minutes away from pizza hut so instead of waiting another hour and a half I told the manager that I'd come and pick up my order.

I drive to the location and waited in the lobby for 15 minutes behind another customer who was already there waiting.  There was no one at the front to greet us and all we heard was a bunch of what sounds like kids playing in the back and arguing over sauces. After the awkwardness the customer who was there before me  screamed "excuse me" and someone yelled "we will be right with you". After about two minutes the manager came out. A short Mexican girl with long nails scratching all over her mouth without gloves. We ended up getting our orders and finally upon returning home we noticed that our food was cold and the bread sticks were burnt. The cinnamon sticks were so old and cold they split right in half when we tried to separate it.

I called to let the manager know how unsatisfied we were as our order had obviously been sitting there for over an hour waiting to be delivered before I went to pick it up. She then put me on hold for over 10 minutes and gave evey excuse why the food wasn't cold and why it wasn't burnt. I asked her if she'd like me to bring the food back and she declined. She said there isn't anything she could do. I asked her for her name and she hung up the phone in my face. I called back a few times to collect the name of the store manager however they kept picking up the phone and hanging it up. I would defined not recommend this place to anyone.  Very poor customer service!

Ordered a pizza at 3:50pm, got it around 6pm stone cold. Delivered by door dash although I ordered directly from the Pizza Hut app. Called the store to report a problem and was put on hold without a greeting. Never. Again.

I placed an order early in the day to be delivered at a specific time, 3 hours later. Not only was the order almost 30 mins late being delivered, but calling only led to being put on hold and then the call dropping after 15 minutes. When I finally did get a person on the phone, as I was asking about why the delivery was delayed and not arriving when scheduled, the employee hung up the phone on me, mid sentence. Extremely poor customer service.

The Honey Baked Ham Company

Before I went to the Honeybaked Ham store I looked at the website. Nowhere on there did it say they weren't serving lunch during the holidays. I waited in line for 25 minutes only to be told that they were in fact not serving lunch. The manager was rude about it, so much so another customer apologized to me. It was belittling. To add insult to injury there were staff in the back making pre-made sandwiches. If I were the supervisor I would've had the sandwiches made to compensate for the time my customer spent in line as a courtesy.

Quality of frozen sides are not worth the price. The ham and Turkey has always been good but DO Not buy the sides! You will be disappointed.

Pre ordered ham for Thanksgiving.  When I went inside, I was greeted with a hello and how can I help you. Showed her my order from my phone, and she went and grabbed me a ham. She wished me a happy Thanksgiving, and u was on my way. I've ordered from here the last few years, and I have always been happy with their ham.

I drove 40 minutes to get a smoked whole Turkey after speaking on the phone. With an associate saying, they have them. And I just needed to come and didn't need to pay for it over the phone. And when I got there, the manager said they haven't had them in days or they can't sell the ones they're prepaid and couldn't help me out and I have the call recorded with the associate so to prove my case. The worst customer service ever.

Orderd ham online and picked it up. Fast service.

Working seven days straight with OT every day and Ace warehouse got us this sandwich I had to share!

Picked up my Christmas order today and the staff was so kind, quick and cheerful! Great service

Best ham for Thanksgiving.  No cooking required.  The flavor is spot on.

Ashley was very helpful during crazy busy Christmas season. Great ham. We are planning on going back.

Always a must for Thanksgiving and Christmas. They are worth every penny!

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