Batteries Plus

Excellent customer service!  Cheyenne knows her phones and the possible issues with troubleshooting any device. Chase was a very friendly, helpful associate who helped fix my phone and rang me out.  Great team work!  Very reasonable prices for battery replacement and screen repairs. Saved me $500 of which I would have spent on a new phone if it wasn’t  able to be repaired. I will definitely come again!!

But a Key Phob from Marana store they said that I would have to take it to the store on First Ave to get it programmed. I did and Chase started to program it said  would take about an hour  then said its not working and asked if I can bring it back and said it was my Battery car wont start and my screen does not work now. All they offered was to refund and key and I would have to get the car fixed on my own. The manager (Sean) did not even get on the phone with me. Stay away from this Place, As of right now I am. Out all repair cost

Very friendly, and skilled staff at this very busy store. They worked together as a team to help customers quickly and efficiently. It was impressive.

I rarely recommend a business but if you’re looking for quality, competitive price & the best employee service, Batteries Plus store number 102 has all that & more.

They had the battery for my key fob and for much less than dealer... and they are professional,  knowledgeable, and very quick.  I don't think I was in the store longer than 10 minutes.

Ace Hardware

There was a little feminine man at the register that was too busy jiggling beans into his mouth to try and check me out. Employees can’t do simple things like click buttons so be weary when coming to this location.

Very nice they try meet your needs to the fullest. It has a very at home mom & pop feeling while  having the selection of a big box store.

This is one of the best hardware stores I’ve been to. It’s always extremely well staffed with people who are knowledgeable, fun to talk to and willing to help. The prices are a high on certain things compared to home depot but it’s well worth it for better service and neighborhood feel! Support this place!!!

Ace is the helpful place, unless you need to return something they don't stock (even if it's an Ace branded item!). Then you're expected to return it to the original store, no matter how far, or find another one who stocks it. This is supposed to be a benefit of a franchise - a uniform experience. But no, they are all "individually owned and operated franchises" (as are all franchises, as anyone having taken one business class can tell you) and will heavily lean of this false premise to deny your return. Be smart, go to a store that has uniform and sensible policies across all locations like Home Depot or Lowe's rather than be expected to know the ridiculous rules they set up at each store without telling you until after the fact.

I came to get a hose here with my baby today and the customer service staff and cashier were so welcoming and kind. Complemented me and helped me because they saw I was carrying my baby. I highly recommend this ace. I wish I knew the staffs name that assisted me but you guys are awesome!!

John's Creek Ace Hardware

The All Screen Repair is apart of ace hardware im guessing because their business card has 10875 jones bridge road.  They charged me $2700 to convert screens on porch to detachable screens and paint.  The screens are rusted…they took my panel off and did not replace it and no invoice for the work performed. Sloppy finish.  So i paid all that money for screens with rust on them.  I will be exercising my consumer rights on this!

Full disclosure, I’m a woman of color. My husband has shopped at this ace store since its opening. Customer service has always been top-notch. There is  always someone that has all the answers for all the questions regarding any project. Prices are worth paying because of the full experience, from the time you walk in to when you walk out the door. Today I walk in and was welcomed by the cashier, and he asked me if he could direct me to the product I was looking for. I explained to him what I was looking for and he directed me to the corresponding aisle where I can find the items. While I was standing in the aisle making decisions about which of the many choices of the product to buy a sales representative stopped and said “ Can I help you”? I replied “No Thank You”. He proceeds to tell me that I look “AGITATED”??? Agitated, How by standing or may be dancing or sing along to the awesome music playing? People of color are very sensitive to those kinds of comments, remarks, I know I am. Im left wondering what about me standing there constitutes as agitation? 🙁
There might be a need for some cultural, race, sensitivity training. If it wasn’t because we personally meet the owner, had a 15-20 minute conversation with him where he connected deeply with us, I would probably have second thoughts about returning or letting my husband shop there again. (which would probably brake his heart because he spends all of his allowance at this specific Ace store 😁🥰. ) Please train your sales representative on cultural and race sensitives. Thank you.

Not only do they fully stock all the hardware and tools you need, but they feature a beautiful selection of stylish, unique and lovely gifts! Jan and Richard are helpful and accommodating. They create a fun atmosphere and a great shopping experience. It's always a joy to visit their awesome store!

I had 8 frames I needed glass cut for, and this is no small task. However, Ryan made it look easy as he cut them perfectly. He was very helpful and very friendly. This is a well run Ace. Thanks Again Ryan!

Ace is the place to go if you're in Johns Creek!  Always great and friendly service!  During the pandemic, it was a great place to shop as it felt like an escape from the crazies around here that were wearing their masks alone in their cars.  I appreciate that they aren't sheep like other people on Google that have left reviews for this business.

Intown Ace Hardware

As long as I've lived in Decatur, I can honestly say I've never been to this location before last night!
I few weeks ago, I received an email from Ace Hardware inviting me to their Ladies Night Annual event!
It talked about a swag bag and other items that were going to raffle off with the proceeds going to charity!
There was going to be live music, free food and drinks!
I was really looking forward to this because of a simmula event that I attended some yrs ago at a Home Depot!
I call myself  getting there an hour early to snag one of the swag bags!
To my surprise, it appears that everyone else was thinking the same!
There were so many people there!
This created long lines for food and the drinks!
The live band was interesting and entertaining.
I didn't get a swag bag, nor did I win any of the raffle prizes!
I will admit I had a very good time and I'm planning on going back this weekend so I can really take my time and shop the store minus the long lines and crowds of people!
I did have a fantastic time, and I look forward to next year's event!
Thank you, Ace Hardware, for a wonderful event!
#Ladiesnight
#acehardware
#goodtimes

These folks are the best! Very knowledgeable and pull in the right colleagues when needed. Love this store. Also, sign up for Ace Rewards- they send you coupons for cash off purchases almost every month. I much prefer going to this store over the big hardware stores and there’s been very few times they don’t have what I need.

If you haven't shopped at this Ace Hardware, you are in for a treat. It is such a pleasant experience. They have so many unique gifts. You can't beat the expansive garden center either.

I get what I need from Home Depot and Pike's. Mostly used this location for Decatur's trash bags and paper yard bags, but have since found another local business to source those. If I must use an Ace, I find the product selection and staff are really solid at Toco Hills location.

I was in the market for a new smoker and Mike and Brad at Ace made the process so easy. They gave recommendations and were not pushy at all. If you are looking for a great atmosphere where you can learn and buy what’s best for you and your family this is the place. I will be going back for any of my home needs moving forward.

Southern Hardware & Supply

Man this place has everything!!! Stop in just by luck, to get snapper lawnmower belt. Employees ganged up and found what I needed.
Love this place, will definitely be back

5 Star Store and 5 Star people. Love this place!

Friendly, knowledgeable and helpful hardware store. Great family and community atmosphere with his prices. They carry only quality products and always have a smile.

Closest feed store to Colbert, these folks always greet you, and offer assistance. Their products are slightly cheaper than tractor supply, and it's a local business. They're good people, as long as they keep this business model they'll have me as a customer.

Great locally family owned hardware store. They have really increased their inventory the past few years. It's now more of a farm supply hardware than a citified hardware like an Ace Hardware.

Adams Morgan Ace Hardware

I came here at the very last minute and right before they closed this Sunday. Because I needed to pickup some last minute items for a new home that we had purchased.  The first thing that I needed was a duplicate key made for the house.  Even though it was minutes before they closed, a cool employee was able to help me out and he made they key in under two minutes!  Then I needed to get a small container of spackle to fix some of the small holes in the walls that the previous owners had left behind.  This hardware store carries just about everything related to the house.  They even have an indoor  garden section.  I'm glad that this store is here as it's one of the few hardware stores inside of the city.

These are some of the nicest people in the world!! My dog got his head stuck in a pretzel jar and though they didn't have the right size shears in stock they let me use theirs. Freed him immediately. 11/10 dog service.

Extremely helpful and friendly. I would not consider myself handy, and they could not be more accommodating. When you walk in they immediately ask to help and will not only direct you to a product, but will work with you to find the exact solution to your problem. Best neighborhood hardware store around.

Super friendly staff, super positive, polite, and the team work vibe is all over the place. I love going to this shop just because the staff kindness and the whole vibe of the store is at top. They're very helpful and always ready to assist you. Totally recommend going there. Especially if you live around, it's the only hardware store in the area.

I love this ace hardware location! Helpful staff and a great selection. And just nice hardware store vibes idk 😂

Old Takoma Ace Hardware

Very helpful staff.. much like any small town hardware. I knew they'd have a 1/4 -20 black t handle. (Went to home depot first.. what a waste of my time) Shop Local!

Great local hardware store.  It's bigger than it appears and if you're not paying attention....you're lost!  The plants & greenery are top notch.  All of the employees are friendly and will assist with anything you need.
Another great reason to live in Takoma Park.

Wow love this location very well stocked and employee's are very knowledgeable about the items they sell also good fast service...

This is a decent Ace hardware with good selection, in a great location. But the past few times I have been in the staff are either not knowledgeable and helpful or seem to actively avoid interacting with customers. Like not just me. It's unfortunate because otherwise it's all good!

Customer service was great. Purchased Benjamin Moore paint for my door.

Highly recommended ! The associate was knowledgeable and professional. It took him less than 30 seconds to replace my car remote battery ! Marvelous job !!

Quick and easy.
They always have the battery I need no matter what!
Motorcycle batteries they got!

These guys were a lifesaver with repairing my phones screen in such a quick and professional manner. They all deserve a raise and or holiday bonus

Very helpful. Not only batteries, cell and IPhone repair. And Also will cut automobile keys! They have great gift ideas too, out of the box ideas that when you see you want but not anything would just think of getting. Usually same day repair on phones. We have used them twice and always got them back in an hour or so.

Great place for all your batteries needs. They provide us for all the batteries for the APC UPS we have in the facility and they deliver to us! Staff is friendly and very helpful.

Waverly Ace Hardware

Great neighborhood hardware store. Ample selection and friendly staff.

I've been going to this ACE hardware for years and they've always been super helpful. This week I needed help installing my under the cabinet microwave and Danny was really helpful, he took the time to answer all my questions and help me troubleshoot some issues I was having with my cabinet. Thanks a lot!

Went to Waverly Ace Hardware to find replacement screws for my car license plate. The store employee quickly helped me find the right screws and even installed them for me while I paid at the register because I didn't think to bring a screwdriver. Thank you, Waverly Ace!

The crew was very nice to help me find the missing screw for my cooking pot. They handled it professionally

Went into the store at 7:56 to find some paint in a designated color. Cashier “Ian,” said that they couldn't do it because they were about to close and he already put the paint machine down. Unacceptable, as long as the store is open for business, the customer should be able to be helped. Just because you want to “get off on time” doesn't mean that you should turn away a customer. If the store is open, it is open for service, no matter what the service is. The paint machine should go down AFTER business hours.

Canton Ace Hardware

Thankful for Ace. Great customer service. Cute cat. We were nearby staying on our boat. They had everything we needed for the boat. I purchased an amaryllis bulb the first week of November. It has traveled down the Chesapeake Bay and south in the ICW to Florida. It is my only Christmas decoration on the boat. Check out the blooms.

Great local hardware store with a truly small town hardware store feel. Always greeted with a welcome and offer of assistance. They have a bit of everything, although prices may be a bit more than the big name stores you can't beat the convenience and friendliness. And if you're lucky you'll get to meet Dapper, the boss of Ace Canton.

Canton ace hardware is great! Dapper is the main attraction of course, but the rest of the store is great too. Their selection of tools is very good and the employees are quite helpful. The only negative is I often lose my partner in their vast plant section and have to track her down. Despite that I find myself continuing to come back almost every week.

This one star is for my visit on 9/17/2023 for curbside pickup. I have had positive experiences during my other visits to the store. I hate to give a one star review but I would give zero starts if I could. I parked near the entrance (directly across), as I have done on multiple occasions when picking up a curbside order. It has never been an issue before. I never knew it was okay to park directly in front. Seems rude and I believer there are signs for no parking. I called the store to let them know I had a curbside order. I was not asked any information regarding the car I was driving or where I was parked. Since it has never been a problem in the past, I didn't think anything of it. I waited patiently for some time, then I locked eyes with an employee who was at the door with my order. She came over with a HUGE nasty attitude. Saying that someone had came out before and why didn't I say anything. I didn't see anyone. Who knows, maybe I took my eyes off the door for a small period of time. I was not feeling well and recently had surgery. I explained to her that I didn't see anyone. She walked off in a huff, stating that well...you wanted curbside and should have been paying attention. She also rudely said a few other things as she was walking off. An older gentlemen with her told me to park directly in front of the store for curbside. Okay, will do for next time. There are no instructions regarding curbside. I had just picked up orders from two Home Depots, Safeway, Harris Teeter and Target. I had positive experiences from all. I have never been treated with such disrespect from a store employee in my recollection. It left me with such a horrible taste in my mouth. I don't know what made her feel as though she could speak to me as if I was the dirt on her shoe. If this is not normal behavior for this individual, then I have to assume that because I am black, she felt as though she could talk to me that way. It left me with such a horrible feeling for a while. I was not rude or disrespectful to her. She barely let me talk. I truly hope that this never happens to anyone else. It is beyond unacceptable. Low and behold I left the Canton Ace, went to the Federal Hill Ace for curbside and had zero issues and great customer service. Of course this is not indicative of all employees, however an employee witnessed this and gave me the impression that this behavior was okay.

You can always find something interesting or cool at this place. Good spot for those expressing themselves creatively.  I've been coming here for a few years.  Check out my pics.

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