Canton Ace Hardware

Thankful for Ace. Great customer service. Cute cat. We were nearby staying on our boat. They had everything we needed for the boat. I purchased an amaryllis bulb the first week of November. It has traveled down the Chesapeake Bay and south in the ICW to Florida. It is my only Christmas decoration on the boat. Check out the blooms.

Great local hardware store with a truly small town hardware store feel. Always greeted with a welcome and offer of assistance. They have a bit of everything, although prices may be a bit more than the big name stores you can't beat the convenience and friendliness. And if you're lucky you'll get to meet Dapper, the boss of Ace Canton.

Canton ace hardware is great! Dapper is the main attraction of course, but the rest of the store is great too. Their selection of tools is very good and the employees are quite helpful. The only negative is I often lose my partner in their vast plant section and have to track her down. Despite that I find myself continuing to come back almost every week.

This one star is for my visit on 9/17/2023 for curbside pickup. I have had positive experiences during my other visits to the store. I hate to give a one star review but I would give zero starts if I could. I parked near the entrance (directly across), as I have done on multiple occasions when picking up a curbside order. It has never been an issue before. I never knew it was okay to park directly in front. Seems rude and I believer there are signs for no parking. I called the store to let them know I had a curbside order. I was not asked any information regarding the car I was driving or where I was parked. Since it has never been a problem in the past, I didn't think anything of it. I waited patiently for some time, then I locked eyes with an employee who was at the door with my order. She came over with a HUGE nasty attitude. Saying that someone had came out before and why didn't I say anything. I didn't see anyone. Who knows, maybe I took my eyes off the door for a small period of time. I was not feeling well and recently had surgery. I explained to her that I didn't see anyone. She walked off in a huff, stating that well...you wanted curbside and should have been paying attention. She also rudely said a few other things as she was walking off. An older gentlemen with her told me to park directly in front of the store for curbside. Okay, will do for next time. There are no instructions regarding curbside. I had just picked up orders from two Home Depots, Safeway, Harris Teeter and Target. I had positive experiences from all. I have never been treated with such disrespect from a store employee in my recollection. It left me with such a horrible taste in my mouth. I don't know what made her feel as though she could speak to me as if I was the dirt on her shoe. If this is not normal behavior for this individual, then I have to assume that because I am black, she felt as though she could talk to me that way. It left me with such a horrible feeling for a while. I was not rude or disrespectful to her. She barely let me talk. I truly hope that this never happens to anyone else. It is beyond unacceptable. Low and behold I left the Canton Ace, went to the Federal Hill Ace for curbside and had zero issues and great customer service. Of course this is not indicative of all employees, however an employee witnessed this and gave me the impression that this behavior was okay.

You can always find something interesting or cool at this place. Good spot for those expressing themselves creatively. I've been coming here for a few years. Check out my pics.