RNR Tire Express

Can’t rate these guys highly enough. I lost traction coming off bluegrass pkwy and ended up in the ditch. I work on the road and was headed home for Christmas. All of my tires were damaged and the car was not drivable. Being Dec 23rd very few places were open. I called RNR and Chris was super sympathetic, he told me they would look it over and if it was only the tires they could get me back on the road. Got a tow truck to bring me up there and I’m not kidding, Tracy got on it immediately and within 30 minutes had me road ready. When I went to pay they wouldn’t charge me!!! They told me they were glad to help and to have a merry Christmas with family! I’m serious you don’t find customer service like this every day. I was blown away by their professionalism and kindness—and I’m back home already, which I worried wasn’t going to be possible tonight. Highly recommend these guys, they are the best!

My wife and I were travelling through Kentucky. We had our tire popped and rim damaged on the highway. We arrived with  and met Chris and Tracy. They were heaven sent. They helped us and gave us a service I've never experienced and wish everyone who wants or needs tires service that expect honesty , kindness to go see them at this location.
Thank you guys so much we appreciate you

I was thoroughly impressed with this business as I commute. One day I woke up with a lighted dash indicating that something was wrong with my tire. I immediately got it checked out at RNR. The customer service is top-tier, and I was very delighted with the cost. Please take your business here as the staff is honest and concerned with customer satisfaction! 5+/5 stars

I can't recommend them more! Since I read on their website that they patch tires free of charge, I decided to check them out. The only problem with that is they only do that under certain circumstances (like buying 4 tires, getting them rotated, etc.). I didn't realize that until after they patched my tire and they explained it to me. It was around $42 to patch it. Seeing that I didn't know any of this info, including the price, before hand, they graciously decided not to charge me for it. They're very sweet and helpful. This helped me out so much and this was the first time I visited their shop. I'll definitely be returning for my tire needs!

I had a screw in my tire and went to RNR, no scheduled appointment. Very short wait, got me back on the road in no time. The customer service is unlike anything I’ve experienced at any other tire shop. The entire staff is extremely friendly, extremely service minded. This will be the only place I take my vehicles to for tire needs.

Midas

I’ve been to this Midas a hand full of times and I the manager Brian is always really helpful and friendly. Recently they replaced my rotors on my car and their parts have a warranty. The rotors wore out sooner than expected so I went back and they didn’t give me any trouble, got me an appointment the same week and just replaced them free of charge.

Paul and his crew are amazing! They were friendly and polite when they EXPLAINED the answers to all my questions. The mechanics even took me out into the garage and actually SHOWED ME what was wrong with my truck! I've never had a mechanic do that. It was reassuring to be able to see it for myself and not have to just trust that they aren't just trying to sell me stuff I don't really NEED in order to make more money off of me. That is exactly why I will be doing all my future vehicle maintenance business with the Midas team on Gull Road in Kalamazoo MI.

Needed a new battery. Was able to get right in. Battery replaced. Asked them to do an oil change too. They did that as well! Great experience. I highly recommend Midas on Gull Rd.

I really trust this full-service shop in all respects.  I whole heartedly recomend to anyone.  They were all fair, honest, knowledgable, and easy to talk to.  The people that kindly helped me this time were Brian, Mike, and Jennifer.  I believe the very experienced, long-term, manager, Brian, promotes harmony and hires very good people. Personally, I also have done a lifetime of repairs, so I like to think I recognize a great repair facility when I see one.  Very happy I found them, and feel you will agree, too, if you choose to visit them.:)

Great mechanic place! Fixed my truck within a day, great service and nicest people ever! Brian and his workers will go out of their way to satisfy the customer!

Mid State Glass Company Inc.

In the recent storms a large limb went through my windshield. Mid State was able to fix my windshield at a competitive price that was $50 dollars higher than the cheapest quote I received. Difference being they guaranteed they could get it done the same day and the competition said they could not get to me till After the weekend on Monday despite being able to get the glass from the same place on the same truck run from the same company. I guess you get what you pay for I just hope mid State can graduate to price matching one day.

On our way to an educational presentation this morning (for the Central MS Turtle Rescue), we got dinged by a couple of rocks. On our way home, we stopped by Mid State Glass Company Inc. We were greeted by the most friendly staff (who all love turtles!) and they had our turtle wagon in and out of there in fifteen minutes. And our tortoise, Sueshi, really enjoyed their brand new lawn! 😆 We highly recommend Mid State!

They did great with my window when some person decided to bust it out in the middle of the night. They got it done an hour ahead of the schedule they gave.

I had something hit my windshield around lunch on my way to an appointment. They were able to get me in immediately following the appointment, and the repair was extremely quick. We were there less than 10 minutes total, and I can hardly see the mark anymore

Great service and parts availability. I was able to get same day service, I chose next day for convenience to my schedule.

I went to this Midas location after getting a recommendation from a family member. I've gone there several times since and they always provide great service. They communicate well about exactly what needs to be done and pricing and will send you pictures of any issues as well. They were very polite when I told them that I couldn't get all of the work they suggested done at once due to budget restrictions and remembered me and my vehicle when I came back for the rest of the work. All of my experiences here have been great!

Customer service is very friendly and helpful. Upon scheduling my appointment for an oil change, I must have misheard the gentleman on the phone because I thought I had scheduled it for 2 the same day, but when I arrived I was told it was for 2 the next day. The man helping me took a quick look in the shop and told me he could take care of me right then and there, which I was very thankful for. I would recommend this location to anyone in need of their services.

Had our brakes repaired here. They were honest and upfront and answered all of our questions. Service was quick, we were able to schedule our repair and get our car back all within a few days. Prices were fair, they now have our business for oil changes.

Caleb and Tavyn are kind and knowledgeable. They are sensitive to your needs and budget and truly care about ensuring your safety with your vehicle. They are accommodating to your request for appointments and payment options.

Caleb and his staff were very polite, honest, and professional.   The oil change and tire rotation were completed quickly and the price was very reasonable.  I requested a brake inspection, which was performed at no additional cost. I received a very thorough text upon completion  of the work that included recommendations for any additional service.  I was very impressed that no one tried to "up sell" me anything and that I felt genuinely respected as a female customer.  Thank you for going above and beyond in customer service and satisfaction!

Big O Tires

Love love Big O Tires! I've been going to their locations for years, and they have always treated me with respect and fairness! My tire caught some tie for a trailer lock or something in it while going down the road to an appointment in their area. After the appointment I felt I shouldn't risk driving back across the valley to go to a shop closer to my house, so I pulled in here and they fixed my tire, checked the alignment within an hour and no charge! This lady was thrilled for their help and kindness! Definitely recommend! 👌 👍

I have a classic muscle car, 72’Olds 442 W-30 that I needed finishing touches handled. Namely tires and front end alignment done. The guys at the 4500 South 900 East store did an excellent job and treated the car with the utmost care. Thanks again for your efforts.

Today I pretty well got the maintenance works completed: Synthetic oil change, wipers, filters, rotation and alignment, shocks. Chris was great at arranging the services and parts to be delivered and the whole group worked to get the car done by close or business. I’d say it was a very good value. They were professional and courteous.

Had previous issues with them being dishonest with an older vehicle of mine. Decided to give them another chance for just an oil change and tire rotation because of their convenient location, figured they couldn’t screw that up but they did. They cleaned my tires but never rotated them. Found out because I had a tire with a slow leak before I went in, and afterwards the same tire had the same slow leak. Took the car into my tire place, they verified the tires had not been rotated and there was a screw in one tire that was causing the slow leak, which they then repaired when they rotated my tires for me. I was told by an acquaintance afterwards that they just clean them to remove any markings you might make to try to verify they actually rotated them so that they don’t have to rotate them. I’m now worried the oil may not have been changed either. Never coming back.

They were super fast and helpful! I can’t remember the name of the guy who helped me today, but he looked up my license plate while I was getting my toddler out of the car, greeted me by name while opening the door for me and my stroller, and got my car back and taken care of so fast. He even decreased the diagnostics fee since it didn’t take them very long to find the problem.

Extremely friendly but professional shop.  My tire's tread was getting low and then I got a screw in one so I figured I'd go ahead and get new ones.  This shop took time to answer any questions I had and to show me a couple options.  I wanted slightly larger than the average tire but they were able to get it from their warehouse within hours.  I would go back if I'm visiting the area again and needed tires.

When I tell you that this place is the Best!!!! So we were traveling and the tire sensor came on. Gps took us here. A wonderful save. When I tell you that customer service was the absolute BEST!!! You know sometimes people wonder if someone is going to charge them extra because of being out of town..Here nope!! They took great care of us. Hooked us up. Found the tiniest hole ever! 🤣 That's what Matt Parrish put in the paperwork. Parched us up gave us an excellent deal and sent us on our way in a very short period of time. I shouted out Matt Parrish great all American man. Honest, sincere, thorough, kind remembered my Boyfriend's name after 1 try ( He was very impressed by that😉) These people were all smiles. Other customers looked all happy and like they were regulars. They were calling their names like they've known each other for years. I told them that we were so impressed that I was going to put my review on Google. Dawn Dean was a sweetheart. Showing us the nostalgic  antique phones and gas pumps and old riding horse that you put money in from back in the day.
We also saw Adam Payton. Who was very nice and friendly also.Thanks guys for all the help and putting our minds at ease and not trying to rob us blind. Lol! I hope that you all see this post. We appreciate you!!! We had the Blue Rogue. If you live in that area you need to go there. Hands down!!

Best service we have received anywhere in a long time. We needed several things done to my van and we were shocked when they said they could do it all in one day. Everyone was so kind and honest about the work I needed done. We will be back!

The professional and kind staff of Big O Tires in Shepherdsville went above and beyond to take care of me today. I came in for a flat tire. Actually, I had two objects in two different tires. The staff were helpful and offered the best customer experience (considering the circumstances).

I love the way the Big O staff speak to their customers as well as each other.

My grandfather referred me to this place for the first time over 25 years ago. Proud to be a long time customer.

I’m new to Shepherdsville, the staff at Big O was awesome! Fair pricing and great service. I also love the Godly notes throughout the shop! I’m very happy with my experience my car is riding well. Thank you

Big 10 Tire Pros

Was quoted $550 and with another coil pack added, total would be $649. I agreed. Then was later told they didn’t add the labor on. So it ended up being $883. Drove by after hours and found my vehicle with the hood up in a multi-day severe storm. I put the hood down and called Big 10. They thought it was funny that it stormed under my vehicle. Then, when I went to pick my vehicle up, the bulb was missing from under my hood. I was told they left it on the seat by mistake. They did not. They also broke the hose on the heater coil, so they just bypassed it because the break caused it to leak coolant. Then I discovered they broke my overdrive button and I found it on the floorboard. I’m a senior on a fixed income and this place is ridiculous. I’m contacting an attorney and would not advise anyone to use Big 10! They are con artist

UPDATE:
After writing this review, the District Manager, George Bennett called and agreed to make things right. He was apologetic, understanding, and helpful. I appreciate that and will return knowing that if mistakes are made, there is someone who cares to correct it.

This is the best tire shop I've seen around. The build was neat and clean. I was escorted to a waiting room with coffee and vending machines. Within 20 minutes my tire was replaced and I was back on the road. Lastly, the first reason to choose Big 10 is their prices. I'm happy with the service and kindness I was shown. Thanks again.

Outstanding Service!!  After 3 years, 2 sets of tires(Firestone from factory, replaced with Michelins) still had a vibration NO ONE could find. Bought a set of Toyo Open Country here and the Technician diagnosed my issue of having 2 warped rims.  Both rears at 29# road force balancing.  I was called in the shop and shown the warped rims on the balance machine.  After countless visits to 4 different tire shops, Big 10 Pearl was the only shop that could find my vibration issue.  These guys are fantastic and their shop guy who mounts and balances tires knows his stuff.  He is the BEST!!  I highly recommend Big 10 in Pearl MS!!

My son-in-law recommended Big 10 Tire Pros and Accessories on Hwy 80 in Pearl for front-end work. My 2011 Chevy Cruze was making a noise whenever I would turn left or right. They examined it and said that the bearings in the left wheel hub were bad. They also told me that I needed the front brake pads replaced, something that I knew would have to be done soon. They did an excellent job with my car and I highly recommend them. Thank you for your excellent service!
Bruce Robertson, Braxton

This place is awesome. Have used them for tires several times.  Low tire pressure light was on, and after putting air in tires. Would not go off. Stop by and 5hey checked air again. Fixed problem, and no charge.

Great service for your vehicle, great prices, and excellent customer service. Highly recommended! Can schedule appointments online as well.

I called this Big O Tires on Old Sheperdsville Road near GE to get my tires rotated.
I have never been there before and they scheduled an appointment with no problem.
This privately owned store did an excellent job for me and they are getting my future tire purchases because everyone working there is great and good people to do business with.

Love this place and have only been there 1 time. I love the integrity of the people there. Extremely knowledgeable about their products and do not pressure you into making uncomfortable decisions. I appreciate their professionalism. Not to mention, it didn’t take all day to get serviced. I will come back when I’m in the Louisville area.

They got me in right before they were supposed to close, figured out a way to solve my issue quickly, and had the whole thing done in 30 minutes. Very friendly and professional. Good price. Highly recommend!

My service experience with Big O was great!  My 21 yr old son needed Major repairs to his car and the crew and management went above and beyond to ensure that my son's safety was the highest priority. They even walked us both through a repair inspection to include details of the work that was done.  We were so thankful and very satisfied with our experience.

Glass America-Louisville, KY

Jason is really awesome! He came and fixed my car in the time period he told me and he was super nice and him and my bf carried on conversations like it wasn’t nothing!

Everyone I spoke to was very professional and nice… Jason was very nice and polite he did a very great job and got it done within 30mins… was very impressed🙌🏽🙌🏽

Scheduled an appointment,  they didn't have everything needed, had taken off work to have windshield installed. I had to order parts they needed.  Rescheduled for weekend,  they set it up but then sent a message that they were on their way on Friday while I was at work. Called them, they RESCHEDULED AGAIN for Saturday,  then somebody calls and says they can't do THAT car on weekends.... Would not recommend these unprofessional people AT ALL!

Glass America came when the other place I called had rescheduled because of the weather. Im glad Glass America came through. I don't know why there is only 1 review and they only have 1 star because the work they did was amazing, regardless of the weather. I would recommend 10/10. I got a quote from safelite the other day for about 400 bucks for the whole front windshield. Glass America only charged around 185 and that's still with them coming to my house!!!! This company deserves more praise! That's why I'm here writing a review right now. Thank you Glass America for doing an awesome job. I would post the employees name who fixed my windshield, but I had to leave for work so I wasn't able to ask. I'm just glad you guys came through and for a cheap fair price. Thank you.  :)

Glass Doctor of Jackson MS

This was the best repair experience I have ever had! I called this morning and they came today and replaced the broken glass in our French door while they were here. They cleaned up the broken glass too!! They were extremely professional, courteous and efficient! I can’t say enough good about them! I will definitely recommend them to everyone I know and will call them for any glass needs in the future!! Glad I found them!!

Mitzi Wynn was extremely knowledgeable, friendly and very professional as my sales representative.  I also enjoy the atmosphere  at this location and the awesome job the tech did replacing my car window.

The Glass Doctors did a great job replacing my rear windshield. They are easy to work with and very timely

They did an incredible job!! that I recommend coming here and absolutely telling my whole friends and family for there best work👍🏼 (bonus) they give a free glass spray

I called this morning and they were able to get us worked in to have the glass swap out  on a unit. Missy was very nice and helpful and Chad did a great job. We will definitely use them again.

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