Was quoted $550 and with another coil pack added, total would be $649. I agreed. Then was later told they didn’t add the labor on. So it ended up being $883. Drove by after hours and found my vehicle with the hood up in a multi-day severe storm. I put the hood down and called Big 10. They thought it was funny that it stormed under my vehicle. Then, when I went to pick my vehicle up, the bulb was missing from under my hood. I was told they left it on the seat by mistake. They did not. They also broke the hose on the heater coil, so they just bypassed it because the break caused it to leak coolant. Then I discovered they broke my overdrive button and I found it on the floorboard. I’m a senior on a fixed income and this place is ridiculous. I’m contacting an attorney and would not advise anyone to use Big 10! They are con artist
UPDATE:
After writing this review, the District Manager, George Bennett called and agreed to make things right. He was apologetic, understanding, and helpful. I appreciate that and will return knowing that if mistakes are made, there is someone who cares to correct it.
This is the best tire shop I've seen around. The build was neat and clean. I was escorted to a waiting room with coffee and vending machines. Within 20 minutes my tire was replaced and I was back on the road. Lastly, the first reason to choose Big 10 is their prices. I'm happy with the service and kindness I was shown. Thanks again.
Outstanding Service!! After 3 years, 2 sets of tires(Firestone from factory, replaced with Michelins) still had a vibration NO ONE could find. Bought a set of Toyo Open Country here and the Technician diagnosed my issue of having 2 warped rims. Both rears at 29# road force balancing. I was called in the shop and shown the warped rims on the balance machine. After countless visits to 4 different tire shops, Big 10 Pearl was the only shop that could find my vibration issue. These guys are fantastic and their shop guy who mounts and balances tires knows his stuff. He is the BEST!! I highly recommend Big 10 in Pearl MS!!
My son-in-law recommended Big 10 Tire Pros and Accessories on Hwy 80 in Pearl for front-end work. My 2011 Chevy Cruze was making a noise whenever I would turn left or right. They examined it and said that the bearings in the left wheel hub were bad. They also told me that I needed the front brake pads replaced, something that I knew would have to be done soon. They did an excellent job with my car and I highly recommend them. Thank you for your excellent service!
Bruce Robertson, Braxton
This place is awesome. Have used them for tires several times. Low tire pressure light was on, and after putting air in tires. Would not go off. Stop by and 5hey checked air again. Fixed problem, and no charge.
3 months ago
Preguntas frecuentes Big 10 Tire Pros
Como es Big 10 Tire Pros calificado?
Big 10 Tire Pros has a 4.7 calificaciones con 515 Reseñas.
0
Was quoted $550 and with another coil pack added, total would be $649. I agreed. Then was later told they didn’t add the labor on. So it ended up being $883. Drove by after hours and found my vehicle with the hood up in a multi-day severe storm. I put the hood down and called Big 10. They thought it was funny that it stormed under my vehicle. Then, when I went to pick my vehicle up, the bulb was missing from under my hood. I was told they left it on the seat by mistake. They did not. They also broke the hose on the heater coil, so they just bypassed it because the break caused it to leak coolant. Then I discovered they broke my overdrive button and I found it on the floorboard. I’m a senior on a fixed income and this place is ridiculous. I’m contacting an attorney and would not advise anyone to use Big 10! They are con artist UPDATE: After writing this review, the District Manager, George Bennett called and agreed to make things right. He was apologetic, understanding, and helpful. I appreciate that and will return knowing that if mistakes are made, there is someone who cares to correct it.
6 months ago0
This is the best tire shop I've seen around. The build was neat and clean. I was escorted to a waiting room with coffee and vending machines. Within 20 minutes my tire was replaced and I was back on the road. Lastly, the first reason to choose Big 10 is their prices. I'm happy with the service and kindness I was shown. Thanks again.
5 months ago0
Outstanding Service!! After 3 years, 2 sets of tires(Firestone from factory, replaced with Michelins) still had a vibration NO ONE could find. Bought a set of Toyo Open Country here and the Technician diagnosed my issue of having 2 warped rims. Both rears at 29# road force balancing. I was called in the shop and shown the warped rims on the balance machine. After countless visits to 4 different tire shops, Big 10 Pearl was the only shop that could find my vibration issue. These guys are fantastic and their shop guy who mounts and balances tires knows his stuff. He is the BEST!! I highly recommend Big 10 in Pearl MS!!
a month ago0
My son-in-law recommended Big 10 Tire Pros and Accessories on Hwy 80 in Pearl for front-end work. My 2011 Chevy Cruze was making a noise whenever I would turn left or right. They examined it and said that the bearings in the left wheel hub were bad. They also told me that I needed the front brake pads replaced, something that I knew would have to be done soon. They did an excellent job with my car and I highly recommend them. Thank you for your excellent service! Bruce Robertson, Braxton
a month ago0
This place is awesome. Have used them for tires several times. Low tire pressure light was on, and after putting air in tires. Would not go off. Stop by and 5hey checked air again. Fixed problem, and no charge.
3 months ago