I’ve been to this Midas a hand full of times and I the manager Brian is always really helpful and friendly. Recently they replaced my rotors on my car and their parts have a warranty. The rotors wore out sooner than expected so I went back and they didn’t give me any trouble, got me an appointment the same week and just replaced them free of charge.
Paul and his crew are amazing! They were friendly and polite when they EXPLAINED the answers to all my questions. The mechanics even took me out into the garage and actually SHOWED ME what was wrong with my truck! I've never had a mechanic do that. It was reassuring to be able to see it for myself and not have to just trust that they aren't just trying to sell me stuff I don't really NEED in order to make more money off of me. That is exactly why I will be doing all my future vehicle maintenance business with the Midas team on Gull Road in Kalamazoo MI.
Needed a new battery. Was able to get right in. Battery replaced. Asked them to do an oil change too. They did that as well! Great experience. I highly recommend Midas on Gull Rd.
I really trust this full-service shop in all respects. I whole heartedly recomend to anyone. They were all fair, honest, knowledgable, and easy to talk to. The people that kindly helped me this time were Brian, Mike, and Jennifer. I believe the very experienced, long-term, manager, Brian, promotes harmony and hires very good people. Personally, I also have done a lifetime of repairs, so I like to think I recognize a great repair facility when I see one. Very happy I found them, and feel you will agree, too, if you choose to visit them.:)
Great mechanic place! Fixed my truck within a day, great service and nicest people ever! Brian and his workers will go out of their way to satisfy the customer!
0
I’ve been to this Midas a hand full of times and I the manager Brian is always really helpful and friendly. Recently they replaced my rotors on my car and their parts have a warranty. The rotors wore out sooner than expected so I went back and they didn’t give me any trouble, got me an appointment the same week and just replaced them free of charge.
in the last week0
Paul and his crew are amazing! They were friendly and polite when they EXPLAINED the answers to all my questions. The mechanics even took me out into the garage and actually SHOWED ME what was wrong with my truck! I've never had a mechanic do that. It was reassuring to be able to see it for myself and not have to just trust that they aren't just trying to sell me stuff I don't really NEED in order to make more money off of me. That is exactly why I will be doing all my future vehicle maintenance business with the Midas team on Gull Road in Kalamazoo MI.
a month ago0
Needed a new battery. Was able to get right in. Battery replaced. Asked them to do an oil change too. They did that as well! Great experience. I highly recommend Midas on Gull Rd.
3 weeks ago0
I really trust this full-service shop in all respects. I whole heartedly recomend to anyone. They were all fair, honest, knowledgable, and easy to talk to. The people that kindly helped me this time were Brian, Mike, and Jennifer. I believe the very experienced, long-term, manager, Brian, promotes harmony and hires very good people. Personally, I also have done a lifetime of repairs, so I like to think I recognize a great repair facility when I see one. Very happy I found them, and feel you will agree, too, if you choose to visit them.:)
2 months ago0
Great mechanic place! Fixed my truck within a day, great service and nicest people ever! Brian and his workers will go out of their way to satisfy the customer!
2 weeks ago