Banco Bradesco - Agência 1450

Good service but ATM machines are horrible

Pleasant environment, but with little space and few boxes.

Banco Bradesco - Agência 5480

Good but the bench is small.. but it is accessible for wheelchair users

Bradesco

Banco Bradesco - Agência 0253

They started charging a fee to my account that never existed. I try to call the agency to find out why and no one answers. I've called four different phone numbers and at different times and no answer. I can't go to the agency in person because I'm in another city. Terrible service (OR NO SERVICE).

Banco Itaú - Agência 8885

A shame in the middle of the pandemic, only one cashier working.. 05/02/21

Itaú has some of the most expensive rates and even so it doesn't work, an ATM with a deposit option for checks only, do me a favor, right?

A very good environment I was very well attended

ATM not working. If you make a deposit, it takes 2 days to clear and no one answers the phone.

The environment is good, it's air-conditioned, the staff are friendly, and all the ATMs are always working.

The structure is very flawed, it has good employees, but it is a place without adequate space. Rest assured that you will be on your feet for hours.

Great staff but the structure of the building leaves a lot to be desired

Banco Bradesco - Agência 0634

Service only until 2 pm, an absurd pandemic, almost everything is open, but Bradesco continues to have reduced service. There are almost no employees to assist and with reduced hours. Nobody deserves this Bank.

The service was very good, the staff were very attentive and served very quickly

Banco Itaú - Agência 7705

Terrible service, I went in with the intention of investing, taking out a credit card and increasing my basket by 4 levels and I left after 40 minutes without being served (and it would probably take another 40 minutes to be served), all I had to do was ask "please take my money", but without success, he left wanting to close my account without being answered.

Of several agencies I've been to abroad in Brazil, this is the worst of all, there are few cashiers with high customer service, and of the few, only two work.

How do I unblock my Itau card, I just received it and I can't go to the agency?

BBVA

Excellent attention by José this afternoon. I had gotten an appointment number before 2pm but I was being ignored and then was told the office was closed and to come back another day. José went above and beyond past opening hours to help me fully resolve my case, and was helping others as well after me. Exceptional, thank you again José!

The ostentatious office. The service, pitiful. I was a customer for many years and I see that they continue in their line of ineffectiveness. Two years later, they are still the same or worse than when I made my first review.

I have to make a deposit into an account of the entity and they are all inconveniences and problems: "non-customers" are only served on Tuesdays and Thursdays from the 12th to the 24th of the month from 8:30 a.m. to 10:30 a.m. (as it sounds; if you have to make an urgent deposit outside of those days and times, find a client who will do it for you but during the hours that are also available for them).

The ATM only allows deposits of €999 per day because I don't identify myself, but it also doesn't let me do it with my bank card or electronic ID, which tells you when you've done everything and put in the money. NOTIFY BEFORE.

When you can finally make the deposit at the counter, apart from taking the number and waiting for a while, they charge you a commission that can reach €3 and the deposit is in an account of their entity. Regrettable. Instead of charging the customer for everything, save on facilities that with a smaller location are more than enough for the poor service they provide.

Everything by appointment, bad service, bad management. They cheat you on mortgages. When you complain to them they become arrogant, they treat you as if you were second rate. All banks deceive you but at least with kindness.

Disastrous window service. I got a number without being a customer and I had to wait for 2 people who arrived after me just because I was not a customer of this entity. ✴️
Thank you.

Disastrous treatment of customers. My daughter-in-law's residence card has expired, it is in the process of renewal. Meanwhile, he wanted to set up the account with the passport number, which is valid. But they forced him to close the account, treating it with arrogance and contempt. A little empathy would be good.

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