Banco Bradesco - Agência 6645

Terrible service, very disorganized, I hope I don't have to waste my time there anymore.

Even internal service needs to improve in terms of agility in service, the agent arrives at 11:00 am at the location to open an account, they call the panel and say that they need to wait, they take the password from your hand and they call on their good will. Unfortunately, I need to humiliate myself to become a customer of this bank, if possible I will go far away.

Total disregard for the customer. You get there and spend 03 hours to be seen, when you are seen, they tell you that they will return in 04 business days for a consignment proposal, result? The year is over, January, February and? ANYTHING! The worst bank branch I have ever seen, I met. The worst manager too.

Totally horrible service, there is practically no priority service (Elderly). Not to mention that they just watch people and do nothing.
Terrible Agency.

Bradesco

Banco Bradesco - Agência 0683

Horrible service, when I arrived there was almost no one there and the girl who was at the service simply ignored me saying that she needed to attend to priority, so I said but I've been here much longer, you were attending to me and didn't finish my service, and she was very abused. Lady, you're going to have to wait, so I said, girl, I left an autistic child with the others so I could come and receive this card, I've already made several trips here, and she, but you, is not preferred because your autistic child is not here, totally unprepared and poorly educated , without any empathy I will do everything to change to another agency, I already tried but it makes it difficult for them to play for each other, because this account is beneficial, but they should train these employees to treat people better, after all we are not after what is theirs and Yes, ours, then I even said that my card wasn't ready and if I wanted to go inside and get the money at the cashier I could, she didn't even give me a password, it was that a girl who answered me just saw the name Débora on the badge, looked at it and the card was there, so she is Redhead, I didn't pay attention to her name, she was so friendly, not to say on the contrary that she didn't do her job with excellence, learn how to treat people, while the other girl helped me a lot, she really should be at the front at the entrance and not a person who already looks you from head to toe,

More than 1 hour to receive a paper password to be able to access the inside of the branch to register a simple biometric, where at the ATM the employee himself with the operator card can solve the problem. But they prefer to make service difficult, the slowness of the process is really time-consuming, people who came in the morning are now being attended to. This is unacceptable, for an agency like this to be so passionate about these issues.

I'm a customer and they don't answer, I can't speak to the manager

Banco Bradesco - Agência 2608

The service is terrible... At the beginning of the service, the employees don't organize the queue, it's each one for himself, which generates conflict between the customers, takes a long time, in addition to the employees seeing the customers as enemies... It's horrible to be there ...I don't advise anyone to experience humiliation and disrespect in this place!

If you need to use the ATM to make a deposit, I hope you are luckier than I was. Because usually when I need to make a deposit, there are almost always defective boxes, only one for the deposit working, and look there. Several times I left the agency without making a deposit due to problems with the ATMs. I don't know how such a bank has so much money if it doesn't invest in customer service. The impression it gives is that they abandoned the physical posts in favor of the digital one.

Terrible service, long delays and staff unwilling to help!

Unfortunately, poor service for both preferential and the general public. Most elderly people stand in the sun and wait outside for a long time. A humiliation.

Banco Itaú - Agência 7366

The bank is great, the location is good, but when you need to park it's the worst of all, Shopping Carlito is terrible, open parking, no security at all, expensive, rude gate staff, whatever the car takes 10 minutes or one hour the amount will be charged. It's ridiculous!

What you say here won't work! So far, nothing has changed, it only gets worse!

Service for chosen ones, very bad!
It all started wrong due to bad information given to the customer,
My card to receive money just for salary took more than 20 days for delivery and no one told me anything about it.
I called the agency to find out and I never got through... I'm going to the agency and see what happens.

I spent 50 minutes outside in the sun waiting for the agency to open, when I enter I see the disorganization with 2 employees solving 1 customer's problem. Employees talk a lot and leave agents waiting longer than we would like

PA Bradesco conjunto Ceará

Banco Bradesco - Agência 0625

I've been there for exactly 1 hour, and no service, gate locked, the girl who was supposed to start answering at 1pm, is checking her cell phone and keeps saying she'll answer in 10 minutes, and nothing, absurd, put people who want to work

Bank manager is confusing customer service when they request direct service from him. This demonstrates indifference and unwillingness to carry out their work as it should be, towards the public of the bank where they work.

Horrible. From the attendant to the manager (especially the current one).

I came at 10 am to open an account because my son is a minor and it's 2:30 pm and I'm waiting because to open a bank account at this bank takes 1 hour, there were about 5 people in front of me... absurd in the digital age. Bradesco requires parents to come to the branch to open an account for their underage child and detail I came to this bank because I was forced by the educational institution because it was a state grant... Anyway, let's modernize Bradesco.

Terrible, zero service, they seem like they are doing you a favor, the staff are unwilling and spend all their time talking, I've seen it myself, and there are customers outside waiting.

Banco Bradesco - Agência 0610

Good agency. Attentive staff do their best to serve everyone in the best way possible. What is needed are more employees to serve the number of customers, which is large.

Terrible, I arrived well before 10:00 am, it was only 10:25 am to start distributing the passwords and the passwords were not respected, countless people who were well after me passed in front of me (they were not a priority). Not to mention a certain professional who passed on wrong information and made me take a new queue, and the queue I was in was the correct one. Lack of organization and lack of trained professionals.

Horrible bank, nothing can be resolved by application and when we go to the agency they do not know how to provide information and the service is terrible and takes a long time. Never.

Banco Itaú - Agência 4442

ATMs keep restarting. I already made a deposit and my $$$ was retained in the machine. I had to wait for the manager to resolve it, even though I didn't have time to wait.

I went to register biometrics and it was very quick and the attendant was very attentive and helpful

Nice atmosphere, it didn't take long to solve what I wanted. Cool service.

Horrible service, I've been trying to validate the password for my savings app for days and no one explained it to me properly as I expected, now my account is blocked, I'm going to change from the Itau branch to the bank branch, which is worth it just because the service is great at the bank

BE CAREFUL WHEN OPENING AN ACCOUNT!
Especially with the Everton attendant, when opening my account he informed that there was a maintenance fee in the amount of R$ 25.00, when withdrawing the card he already informed that this amount included family insurance and that if I wanted cancel the value would remain the same. I called the central and they informed that this does not apply and I canceled the charge, that is, the attendant probably acted in bad faith to the point of charging the customer an amount and informing that it is mandatory.
That's how Itaú loses customers!!! Attention management!

Banco Itaú - Agência 8144

I didn't like the service. I queued to make the credit card payment at the cashier. I had to deposit the money and then make the credit card payment at the ATM. I've never seen this before, you have to wait in two lines to make a payment.

Itau is great! Mainly the shopping mall located in Bezerra de Menezes. Great service and speed.

Terrible attendance. I'm a new customer and I went to resolve a problem with the app and in addition to receiving poor service, no one helped me solve my problem. If they treat new customers like this, imagine veterans.

My service was excellent and very fast. I went around 12pm.

Normally I only have a headache with banks, but this branch is to be congratulated, fast and hassle-free service. Grade 10.

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