Banco Bradesco - Agência 1263

They don't like to serve us, they have everything done through the app, why have a bank then?

A big bank with very bad customer service takes a long time to pay attention to customers. It takes time to solve a simple case and there's going to be a lot of room for improvement.

Terrible service, another 40 me waiting for PJ service.
I was not answered, I just gave up.

Terrible time in line when you get to the attendant they say this can only be resolved on the website, you go to the website and it says that only by going to the branch is the worst private bank, a private one.

1 hour in line to get a password to open an account (not counting the time to be seen by the manager). In short: set aside at least 2 hours of your day (hopefully) to resolve any type of problem at this bank.

Banco Itaú - Agência 1689

How was my experience, it was the worst possible, I went to the bank, I was not attended to, an employee sitting and talking, not paying even the slightest attention to the simplest people, if you arrive at Itaú da Couto very well dressed, you are very well attended to, that's what happened I noticed the attendant who is there at the front indicating where you can go excellent person excellent attendant but the administrative part is terrible people sitting talking to each other talking on the cell phone sometimes for more than 10 minutes just the person sitting at the table without answering anyone horrible terrible I've never seen a lot of television advertising doesn't match what Itaú provides in that location, so I ask anyone who can see this to analyze the first bank that I see that doesn't value the customer, often it's not because you're not there but a worker also has financial conditions, if we can prioritize opening an account at a bank like this, the bank should at least look at the customer and analyze whether they are good or not. I thought it was terrible, I'm sorry to say, you understand, I needed to be attended to as urgently as possible, but simply many customers there are ignored. I don't know if everyone goes through this. I complain, but I prefer to complain.

Worst bank, a delay to answer the application does not solve anything and I call it, it does not answer
And they still let someone else make a loan in my name without my permission from the prox wins a process in the ass

The worst of my life...complete disregard for the employees.....just idle talk leaving customers waiting for more than 2:00

the worst bank I've ever opened an account with, this app doesn't solve anything! To get bad, it has to get even better!

This bank is the worst in Várzea Grande. It's been 2 months since I made my card go, nothing has been enough for me. This is a shame every day I have to go to my agency to see if my card has arrived and I only get one answer that is the same. That didn't arrive, that's all he knows. So by the love of God then. Take action or I'll go myself. Because I really need my card for everything. This cannot be done, but Banco Itaú is doing this. I have to leave work so I can go and see if my card has arrived but it arrives at this Itaú bank, it's the same as always. It's not just me who talks about this bank, many people say it, so let's get this thing going because I really need my Itaú bank card

Bradesco

Mercy from this agency. I was from the Galeria Itália agency, but they closed it and transferred me to the 1461 agency.
The service is terrible. Whenever I go there, I feel like I'm in the SUS queue because of the way I'm mistreated.
In particular, the employee (with oriental features) who guides customers at the entrance, is very rude and rude. If her goal is to scare away clients from the agency, congratulations. You're doing it. I don't think even the public service can be that bad.

Terrible service, and there are people who speak highly of this disgusting bank. Horrible service, with a lot of indifference and prejudice

Service has improved a lot, as during the pandemic it was horrible.

Terrible service, tellers are always offline and checks are not deposited inside the bank according to the teller who helped me!

I don't recommend it to anyone

Banco Bradesco S/A

Banco do Bradesco do Dirceu has only two employees working to serve customers. One on the inside and one on the outside to help retired people withdraw money. Many elderly people waiting for hours because the staff is too small for the amount of customers trying to solve their problems. There is no security at the bank either. Bank Decadent and with ZERO EFFICIENCY AND RESPECT in serving the customer.

Bad service, there is 1 person for priority service and other calls. Waiting time similar to queue sus queue.

Good for sorting things out without having to go downtown. Could be bigger. There are more cashiers and more attendants.

Just one attendant, just two cash registers that are almost always out of money or not printing receipts. Get better

Horrible service. And it's not just because of the delay, it's because of the poor service even from the attendants there.

Banco Bradesco

Terrible service, ATMs are rarely working both.

Basic. Failure to service and maintain ATMs

Banco Itaú

I called just to get the agency's number and they said I lost my application, they can't tell me I'll have to spend the afternoon at the agency to get it

I have had an account for 12 years and when I stopped using it, they stopped charging fees, I started using it again now and the service was super fast and responsive! When the company makes mistakes we complain but when they work well we should praise them too! Gratitude Itaú and especially my agency 8399.

Terrible service, I recommend going with a lot of time and patience, I went to the bank that was newly opened, I had to speak to the manager, the branch has 4 managers who only serve businesspeople and two to deal with everything else, and of the 2 only one was answering because the other manager was at lunch (remembering that the bank opens at 11 am and had just opened), ATMs with a defect in reading both the card and the fingerprint, you ask the attendants for help and they refuse to help, stating that the boxes are in fact not defective. Go with plenty of battery on your cell phone (with some crossword puzzles) and (just to emphasize) plenty of time and patience...

I made a transfer on 03/27/2020 at 11:40 from Pagbank to my Itaú account
But to my surprise, my account failed to authenticate something like this
Via the app and ATMs
I went to the agency the same day
And the manager told me that my account was blocked 408
I would like to know if I made a transfer from Pagbank to Itaú
Whether it will be refunded on the same day or only on Monday, Tuesday or Wednesday
Because today, on 03/27/2020, bank opening hours are now until 2:00 pm and no longer until 4:00 pm
And even deposits made for example on this day
How I heard the attendant alerting customers at the bank when I was there
He said he would only make up for it on Monday, even though they had done this later, for example, before 2:00 p.m.
From this day
Forward
So what is my situation, waiting for the amount to be refunded to my Pagbank account? And if it doesn't go down, will Itaú generate a payment order for me to withdraw from the Itaú bank itself? And that ?

HSBC Saint Jean-De-Luz

I highly recommend this agency. My accounts are managed by Madame Rozès, who is extremely professional and extremely responsive, which is far from being the case with my previous contacts in other establishments.
The follow-up is regular, the advice adapted and clear.

Excellent agency! My accounts and files have been followed by Madame Rozès for several years now.
His expertise on financial subjects (and other much broader ones such as business management, etc.), is particularly valuable and rare. Just like its responsiveness.
A very pleasant agency with very available and welcoming staff.
I highly recommend.

Congratulations to the director of this agency and her team for her professionalism, her responsiveness and her always very warm welcome.
The people I have recommended have confirmed my statements and experience the same satisfaction. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

A top team that I congratulate! Welcome, Professionalism, Speed, Advice, Listening (!) The HSBC agency in Saint Jean de Luz is exceptional at all levels. Well done to all the staff who are so pleasant and professional!

Extremely helpful and understanding agency.
The 2 account managers got me out of a complicated situation thanks to their responsiveness. I highly recommend.

HSBC Biarritz

Everyone wants to help here. The people that work in this branch would always go the extra mile to make sure I leave the branch served and taken care of well.
Throughout the past few years, they consistently exceeded my expectations. Special thanks to the beach manager and the delightful gentleman that always sits at the desk on the right.

Competent and friendly staff always lead to an excellent experience at the Biarritz branch of HSBC. They are very helpful with banking needs and advice.

Hugo Dostal provided wonderful service…long overdue :)

Can't get money out of ATM with VISA or Maestro

Terrible service, few employees, and nothing solved,
It takes more than 1 hour to be seen.

How can a bank branch be so sloppy, Bradesco which in São Paulo is very efficient and here where there are a lot of tourists and often wanting to withdraw money and can't get it, the Osasco central office should check what happens in this branch, the service is terrible employees

Terrible, practically useless service location, we couldn't resolve anything, only 1 working to do everything and the system is never working.

Worst agency I've ever set foot in
You have to wait hours and hours and when it's your turn you still lack money.
When n leaves the system

Banco Itaú - Agência 9351

It starts with the app, bad! Password changes are not accepted, ask for Biometrics. The service at the agency is terrible! Bad tempered people, rude! I waited in line for hours and it didn't work!

I had just been stopped, I took all my things out of my bag and even so, the security guard pressed the button on my clothes and blocked the entrance. As I walked through the door
I felt really bad, so I think she's new at the bank. Because I've been with my mother every table, this has never happened.
The manager should be aware of this because it is very embarrassing
I felt very bad
Manager

Extremely small agency, service is extremely time consuming and slow, exceeding all possible tolerance limits and infringing the waiting law in places like this.

Takes a long time to be served, poor structure, small space. Few employees.

It says here that it opens at 09:00 am, but when arriving at the place, only retirees and pensioners enter! Surely we are clowns!!! Tremendous lack of respect.
Here's a photo of people waiting for the agency to open.

Mejores servicios Bank

Retail & Franquicias

Industrias

Partners

Recursos