Westlake Ace Hardware

So often I find what I need at Westlake ACE Hardware! I’ll go in for one thing, and then see the perfect item to solve some other longstanding problem. Sometimes it’s just a better assortment than other/larger stores.
It’s also quicker to get in and out than the big box stores and I’ve found the clerks more knowledgeable.
Good seasonal stuff too.

Very nice people.  This is my second choice for a hardware store since it does not have everything that I need.  I did find a very neat gumball and small nut collector that I had not seen anywhere else.  Also, I do prefer the ACE H/W gloves.

The store nearest to me closed, so I returned to this location...after 35 years! It has staying power for a reason: great service. When the young cashier couldn't find a code for my mistinted clearance paint, the whole crew jumped in to help. They opened another register so the customer behind me didn't have to wait. I was impressed.

I don't go here very often but it's been there for so long, the people are very helpful I had to get a vent for my dryer and they were very helpful with me getting it. They have pretty much anything you need in the way of household repairing

Their staff have really stepped up their game!  Friendly, helpful and willing to spend time with you answering questions about a project, helping you find things or bouncing around ideas on how to fix something.

Body Shop Gym & Personal Training

Best gym I’ve been apart of, started coming here because I was being trained by Will their assistant manger. Will was amazing the six months we worked together and during those six months I soon found out the rest of the staff and other gym goers were great. The entire staff is very knowledgeable and willing to help, they’ve also created a great environment that makes any person want to be involved in the community. Cherry on top is the owner is a colts fan!

Due to personal circumstances I couldn't stick with this gym beyond two weeks. The management was super accommodating about it. Excellent customer service. I'd recommend this gym to anyone serious about strength training. A lot of excellent equipment and 24 hour access. Definitely check it out if you're in the area.

Excellent boutique style gym that has excellent real body building machines in addition to a full compliment of the usual dumbbells, barbells, etc. One of my favorites is the nautilus pullover machine for lat training, you literally cannot find this in gyms anymore. They also have an excellent lat, back machine that is free weight loaded and gives you a great stretch allowing for maximum effect on you back muscles. They also have a true belt squat machine that works your legs without impacting your lower back which is great for people "back issues." Great staff, a true old school muscle building gym that I guarantee you will not be disappointed. sb

Been going here since it opened in Dec 2020. Absolutely no complaints. Staff is extremely helpful, members are very encouraging and everyone wants to help you achieve your goals and full potential in the gym. Never any judgement. Equipment is top notch, tons of stuff you wont find in a commercial gym, no waiting for equipment either. Feels like a second family. Seriously cant say enough good stuff about body shop.

I hit this gym every time I’m in KC. As a strength trainer, it has everything I look for and more. Great facility. Also appreciate the ability to book a day pass autonomously and visit any time with the Bluetooth entry.
I do have to call later today to address a billing issue. I had to go to my car and re-enter. It looks like it’s charging me an additional day pass for each entry on the same day.

Brightside Cafe

This was a wonderful little find while visiting Sioux City! The Cafe had such a warm and welcoming atmosphere. The walls are covered with inspiring quotes! The staff was so friendly and helpful. The food was very good! The best part was that they had a meal for those in need program where I was able to pay for a future meal for someone in need!

Had never been here before. Didn’t know the program, but seemed a little off today. There was a sign at the door saying to wait to be seated, yet I waited for probably 5min or more while several employees buzzed by, and no one offered help or even said they would be back to seat me. Someone clearing tables (not wait staff) finally asked if I had been helped, and I said no, so he told me to just find a spot and someone would be with me. Didn’t seem like it was part of his job, so kudos to him for noticing I wasn’t getting helped. My waitress didn’t show for a while. Once she did, it took quite a while for her return. She came by for other tables, but passed me up. I didn’t even get my drink until my meal was half way eaten, whereas I’m used to having a drink while looking at the menu. I ordered the bright side burger and chili. Both were pretty decent. Not out of this world, but worthy enough to try again some time. Fries were decent too. From my experience, food seemed good enough to try again sometime. Service certainly seemed lacking today, but I saw other servers buzzing around attentively, so I think it is possible that my issues happens to be with the particular server that I had. Therefore, since the food was decent, and it looked like other people were getting good service, I’m not going to dismiss the place from a lack of service experience this time, as I assume it was likely something that may not repeat if I try again. So I’ll give a good 4 stars at this point, and try again sometime to hope they hold the 4 star rating I gave them the benefit of the doubt on.

Wait staff was good my kids Dino chicken nuggets had been over cooked they wouldn't eat them.  My steak burrito or chop steak not sure the meat had been over cooked on one side it was chew and unappetizing.  Cheese balls and fries where good

Amazing food, serviced right away, got our food very quick. Diet and allergy free options. Very cute and nice place, great music, I loved the artwork.

Brightside Cafe is AMAZING! The food was fantastic, the service was great, and the vibe was inspiring -- both because of the cool quotes painted on the walls in the cafe, as well as the pay-it-forward aspect of being able to contribute to their breakfast program for those experiencing food insecurity.
Brightside Catering was also off-the-charts outstanding. We were in Sioux City for our son's wedding, and needed to locate a caterer for the Friday evening event we were hosting. Brightside was brilliant, bringing the first sitting (full dinner) for 30 and ensuring all was set up beautifully (we used The Pierce, a great location!), and our guests all commented on how good the food was... then Brightside returned with our second set of food for a welcome reception for 75 people, and again everything was just right. The Brightside team made sure everything was right.
Fresh Food Crafted with Love is at the top of their web site, and I'd only add slightly: "Food Crafted and Served with Love".

Shell

I have m.s. and went there to renew using fuel rewards that were enhanced by  T-mobile . Everyone was kind and the manager didnt mind his afternoon interrupted ,came out to pump and explained everything so well as he pumped my gas for me.  GREAT STATION!

This shell is owned by Indian crooks. I got physically assaulted by the manager and followed into my car because he claimed my credit card was stolen. Police got involved, nothing arose out of it…I ended up getting a refund for the things the fat Indian manager climbed ON TOP OF ME IN MY CAR to get the items I ALREADY PURCHASED….AND ONLY because the police made him do it. He had to refund me because I PAID for the items (he used it as a reason to get in my car and assault me and take packs of cigarettes from my car!!!!
He even tried to claim the cigarette pack i had in my hand when the cops showed, was from his store until I showed him and the cops the pack was bought in Colorado from the stamp at the bottom. But they let this LIAR off with just a warning—that’s it…because he’s  a “local” and i guess this Sheriffs at this county don’t care about assault and battery or burglary from private property….This is after I just paid $90 to fill my gas tank with the same credit card—most unpatriotic store in Kansas.
No hard working American should be any doing any business here. Those who lie and steal love to point the fingers at others, they also illegally over charge tax on items, read the other reviews, this place does not deserve your patronage. There is equally cheap gas elsewhere without the blatant discrimination and potential criminal activity. You have been Warned.

Great place for discounted cigarettes, cheapest in town that I know of.  Nice selection of other items too, like cold 12 packs of soda, considering it is inside a gas station.

Excellent service. Excellent Clean bathroom. Clean inside. Did not know this place was here. Made a wrong turn and had to use bathroom. (Needs a key) two busy employees one behind counter one was sweeping not -just pushing broom around but cleaning. Person who was mopping got key for me while I was waiting in line. (Was not expecting that I could see he was busy.) Immediately went straight back to cleaning.

Always great service, staff friendly and helpful.

Woof Gang Bakery & Grooming Overland Park

We have been clients here for years with our last dog that has now passed. We never had any problems. We now have a new Havanese puppy. She was in for 2 puppy grooms and all was fine. We took her in for her 3rd puppy groom the day before Thanksgiving. When my husband picked her up he didn't not want to say. The front half of her head was sheared down accidentally and they just pulled the back half that was long into a bow And put it in a bun. The 'groomer' oddly told him that she was a groomer and not just a bather. My husband brought her home for me to see and I was shocked they sent her home like that. My 10 yr old daughter was in tears. I called and talked to someone that claimed to be a manager. I said they need to trim her all over to even out her head and blend it into her body. She refused and was horribly unprofessional. She told me my little 6lb puppy had bit the groomer. She is the sweetest little puppy with no aggression. What a terrible way to treat a long term client before a holiday! I brought her back in and the grooming manager couldn't believe it. She agreed to even her out. I later found out that the person I spoke to on the phone was actually the owner! She had lied to me about that and other things I was told by one of her employees. If employees are telling clients this there are real issues with the business. This is not a reputable business. Please use one of the many other groomers in town.

Loved taking my furbaby here. He's been a couple times now and I've not been disappointed.
Highly recommend taking your pooch to get their little "spa" day here. Prices are really good too.

I am beyond grateful for Woof Gang Bakery and Grooming in Overland Park, KS.  Our Shitzhu Bella had obviously been traumatized from our old groomer and started to nip and gator roll.  After spending hundreds of dollars to get her tested so she could take a sedative prior to grooming they refused to groom her anymore.   I was beyond upset and had no clue who I was going to get to groom her.  After a couple of places I reached out to Woof Gang and I am so happy to have found them.  The owner, Crystal,  is so patient and willing to work with Bella.  Oh, and you should see their gourmet dog biscuits decorated so cute.  They have Birthday treats too!  Lots of accessories for your furbaby you will love.  Thank you Woof Gang for being so amazing.  I am so glad I found you and we will be longtime patrons of your fabulous business for years to come

Amanda and Jessica are AMAZING!! They were both so kind and patient with my senior chihuahua (22) who is very fragile and completely hates getting her nails clipped, and my new puppy (he was scared as it was his first time). They spent extra time with both of my dogs to make them comfortable and gain their trust, and they also got the clippings done in record time! I only waited about 7 minutes total, and both pups came out happier than they went in, tails wagging and all. I had a really bad experience in the past with a different groomer here, causing my senior dog to cry and limp for a week straight, even after BEGGING the groomer to be gentle. This last experience will definitely keep us coming back! These are the only 2 girls I will trust with my babies from now on! Excellent job you guys!

I have been taking my Pomeranian here since they opened and never had a bad experience! They are always so quick which I REALLY appreciate because I have taken her to places that keep them there all day and that is so unnecessarily stressful for your dog. I did also notice a 1 star review below that said they refused to brush a dog. I can tell you after working in the pet industry that dog was 100% matted. You can not brush a matted dog they have to be shaved. You cannot brush through them. They also only form from you neglecting to brush your dog. It really irritates me when pet owners neglect their dogs then blame the groomer for not being able to wave a magic wand. Exactly why I only worked in the pet industry for a couple years!

Midas

One of the best auto repair stores in town. The staff are professional and super helpful. The customer service is top notch. Special shout out to the store manager Louis Wolf. He is a rock star. Really appreciated his help.

Louis helped set up my appointment to get in and was very friendly and accommodating of my schedule.  Once in the store, Chris was very professional and actually recommended a fix for my AC unit which was not the reason I was here.  All told, I've found a new shop to call home.  I won't be going elsewhere for any service on my vehicle!!!
Hats off and thumbs up to this management staff and crew!!  Professional experience all the way!!

My husband took his Chevy Silverado here for new brakes. Everyone was so professional and efficient. They gave us a heads up on some upcoming maintenance and got us in and out. Would definitely recommend.

Louis and Eric were fantastic. Gave me all the information I needed to get the car taken care of. Very knowledgeable. I know their work will be just as great.  Thanks, fellas!

Came in for a routine oil change, with quick and professional service from Louis and his team. I also was given a heads-up on any upcoming maintenance. Would recommend coming here.

Happy to shop their when I need to pick up something quick

Ridiculously slow service. Incompetent employee. Not able to make payment with my selected method of payment.

Should update your hours, drive across the city for the guy to just stare at me through the window.

Glass Doctor of Kansas City

Today we met with Glass Doctor about a sick window 🤒🪟.  They came as a recommendation from another trusted company, Window World, due to the type of solution we needed.  We were so impressed with quality of service  from the first time we spoke, to the follow up and the actual consultation.  The bid to replace the glass was less than half the cost to install new windows and the solution, a more attractive fit!  Thank you Ronnie in KC and Diona/Wojo from STL for your above and beyond professionalism and integrity 🙏.

What a terrific experience! I was very leery about having just anyone replace the windshield on my older camaro, but I chose Glass Doctor based on a friend's recommendation. The tech showed up at the house right on time and I was more than relieved when he said that he has over 20 years experience working on these exact cars. He was very knowledgeable, professional and had all of the tools he needed in his truck. He did a great job, completed in about an hour, and I am very pleased with the results.

This will be my second time working with this company. First our sliding glass door. And now our car window glass.. I very happy with the service. I will keep calling Glass doctor

I picked Glass Doctor because they said they only used OEM Glass. The first install they used Safelite glass. They then replaced that glass with so called OEM glass. Today in learning that the glass is separating delaminating so I went to a new glass vendor to find out I have a super cheap non OEM glass installed. After removal of the glass it was discovered gouging from the glass knife that cause major rust under the glass. Now I know where the water was getting into my car after several visits and hundreds of dollars to my dealership. I would highly recommend you find a different shop.

Update 11/20/2020  here is your record. I attached a pic of your guy installing the last non OEM cheep glass. Notice the Glass Doctor polo.. This was NO miscommunication!

- Darrell was the first technician out to my home to replace the glass on the stationary side of my sliding door, he was able to replace it the same day as the quote which was convenient for me (as taking a full day off of work costs me about $250).  However after installing the door he did not bother to check it as after he left I realized that the sliding door no longer worked properly and was extremely difficult to close and open.

- I called for them to come back and was notified I would be called in 1-2 days to schedule a return visit.  After about a week I called back again and was then able schedule a return date.  They notified me they are unable to schedule time frames beyond 9-11 or 12-4 which to me doesn't make much sense since I work for a service company that can accommodate and schedule appointments within a 2 hour timeframe. The office staff was unwilling to accommodate my schedule and I had to reschedule this visit a second time after they tried to arrive before I would be home. (appointment was scheduled for 12-4 with the hopes of an appointment after 2:30, they called me at 11).

- Ronnie was the technician who arrived to fix my door which was a simple fix needing only 2 screws and some WD-40. If Darrell had paid more attention and just added the missing screws (which he did inform me of at the time of service) I would not have had this issue.

- I was originally going to put 1 star but Ronnie was respectful, prompt and quick with his work.

- I would recommend Ronnie as a technician but would not recommend Glass Doctor.

The UPS Store

It was right around the holidays and believe it or not. They weren’t busy at all. Very convenient and great for when you’re in a hurry and don’t wanna deal with the post office.

Amazing team here!  Been using their services for a number of years now and always extremely helpful.  The team goes above and beyond each time.  Thank you!

Rude behavior by the guy who notarized my documents. He charged me 12$ for single notary sign which is ok but he charged me 3$ for regular Black n White printout of single copy. How can it cost 3$ for a single regular print out . Don't go to this store

Print job was completed quickly. Good customer service.

Always friendly and usually very quick to get to me when I’m dropping off Amazon returns.

Amazing experience here, had a gentleman greet me warmly when I walked in the door despite being busy helping another customer. I didn’t catch his name, but it was the same gentleman who also offered me popcorn when I walked out the door. I should note, it was Black Friday and most retail workers moan when they hear they have to work that day, but not this guy.  Home Depot definitely doesn’t make you as excited to be there as Westlake does! Thank you Antioch Westlake.

I've got to congratulate this place for pulling off the combo of misleading a customer while still treating it like it's their own fault. Today I returned an online order I picked up here. The store manager/owner took the product, and didn't give me a refund. How on earth does that work? After processing the return, the manager claims he couldn't give me the refund because the original purchase was done online, but he only informed me of this AFTER he 'completed" the transaction. Lying through omission doesn't sound like the best business practice to me. In response to the simple request for a customer service phone number, I was told that there was "no obligation" to help me. help myself get a refund for the item I returned. And again, this lack of basic courtesy came not from a regular associate, but the store manager himself. I too used to go to the location on College and Quivera. The difference between the 2 locations is like night and day.

Awful service. Asked for help twice from the same employee who was talking to what sounded like a friend. First time walked me close to area and pointed. Second time, still talking to person, I asked him to confirm hardware was in package since I could hear it rattling and he arrogantly explained yes, you can hear it. Bought something I asked if I could return. Cashier said yes with receipt. Returned a few hours later with said receipt and different cashier said I could not return, not on receipt. The code did not match but amount did, clerk error? Asked if cashier code was on receipt, thought he'd remember me, and newest cashier said no and again could not return with a rude and arrogant tone. Used to love Ace Hardware at College and Quivira which has closed. Will not return to this one at College and Antioch.

Good store, clean and not cluttered. Staff is usually helpful and will make sure I find what I want.

I like Ace Hardware.  The employees don't let you browse to long before they ask if they can help you, if they didn't already intercept you in the front of the store.
I didn't need to go on a half mile walk to get into the store like I have to with the big box stores .  I'm in and out without a long wait to checkout.

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