Glass Doctor of Kansas City

Today we met with Glass Doctor about a sick window 🤒🪟. They came as a recommendation from another trusted company, Window World, due to the type of solution we needed. We were so impressed with quality of service from the first time we spoke, to the follow up and the actual consultation. The bid to replace the glass was less than half the cost to install new windows and the solution, a more attractive fit! Thank you Ronnie in KC and Diona/Wojo from STL for your above and beyond professionalism and integrity 🙏.

What a terrific experience! I was very leery about having just anyone replace the windshield on my older camaro, but I chose Glass Doctor based on a friend's recommendation. The tech showed up at the house right on time and I was more than relieved when he said that he has over 20 years experience working on these exact cars. He was very knowledgeable, professional and had all of the tools he needed in his truck. He did a great job, completed in about an hour, and I am very pleased with the results.

This will be my second time working with this company. First our sliding glass door. And now our car window glass.. I very happy with the service. I will keep calling Glass doctor

I picked Glass Doctor because they said they only used OEM Glass. The first install they used Safelite glass. They then replaced that glass with so called OEM glass. Today in learning that the glass is separating delaminating so I went to a new glass vendor to find out I have a super cheap non OEM glass installed. After removal of the glass it was discovered gouging from the glass knife that cause major rust under the glass. Now I know where the water was getting into my car after several visits and hundreds of dollars to my dealership. I would highly recommend you find a different shop. Update 11/20/2020 here is your record. I attached a pic of your guy installing the last non OEM cheep glass. Notice the Glass Doctor polo.. This was NO miscommunication!

- Darrell was the first technician out to my home to replace the glass on the stationary side of my sliding door, he was able to replace it the same day as the quote which was convenient for me (as taking a full day off of work costs me about $250). However after installing the door he did not bother to check it as after he left I realized that the sliding door no longer worked properly and was extremely difficult to close and open. - I called for them to come back and was notified I would be called in 1-2 days to schedule a return visit. After about a week I called back again and was then able schedule a return date. They notified me they are unable to schedule time frames beyond 9-11 or 12-4 which to me doesn't make much sense since I work for a service company that can accommodate and schedule appointments within a 2 hour timeframe. The office staff was unwilling to accommodate my schedule and I had to reschedule this visit a second time after they tried to arrive before I would be home. (appointment was scheduled for 12-4 with the hopes of an appointment after 2:30, they called me at 11). - Ronnie was the technician who arrived to fix my door which was a simple fix needing only 2 screws and some WD-40. If Darrell had paid more attention and just added the missing screws (which he did inform me of at the time of service) I would not have had this issue. - I was originally going to put 1 star but Ronnie was respectful, prompt and quick with his work. - I would recommend Ronnie as a technician but would not recommend Glass Doctor.