Placed my order online. Waited an additional 20 minutes once I arrived at the suggested time. I was patient and happy to finally receive food. Once I got the food home it was terrible. Tater tots were burnt and the chicken was just not good compared to other hooters I’ve been to. Would not recommend this location.
Emily B is a great server. Very nice and efficient. She is very knowledgeable of the menu. Emily answered mine and my wife’s questions with detailed answers and a smile. We didnt have to ever ask for refills on drinks or for anything else. She was on top of it. If you visit here I recommend asking for her. You won’t be disappointed with Emily’s service. I give her 5 stars because I can’t give 6 stars.
The restaurant as a whole was clean and the menus were spotless with no greasy fingerprints or stuck on “gunk”.
The food was good. Came out quick, but it was sort of dead because of the time of day we came. I cannot speak to when it’s very busy. But, overall I was very satisfied with the timing.
The atmosphere was 5 stars until…
The downside… the chefs in the back of the house were playing music so loud it could clearly be heard even over the front of the house music which was loud itself (that’s the atmosphere Hooters is known for and I’m fine with that). The back of the house music was so clear that my kids could hear every word. Unfortunately the music was using swear words and other bad words which is absolutely unacceptable in a restaurant setting. There is no reason for playing music that uses those awful words in a restaurant that serves children. I asked one of the servers (not Emily because she was busy helping her other guests) to have them turn their music down. They did, but one of the chefs came out and stared me down. I felt very uncomfortable and after that I did not enjoy my time. I’m not sure that we will be back because of this.
Edit: Manager (not sure of his name) is amazing! Has impeccable integrity. We left something there and nothing was gone from it and he even locked it up in his office. Added one more star to my overall experience because of Emily and the manager.
Worst Hooters in Illinois. Came in around 2 pm on a Saturday, while I was the only customer at the bar, it still took 10 minutes to get a drink- the servers were busy on their phones... Ordered food (8 boneless wings/ 1/2 lb. steamed shrimp), but was told my shrimp would be a minute because they didnt have the steam set up ready. Wings were cold by the time the shrimp came out... had to wave the bartender down to get a 2nd beer. Nobody cared, nobody noticed except for me?
Not going back to this location.
Food was good, but takeout order was quite late in being available. Best wings in town. I still don't get the waitresses' outfits. Isn't it 2024? But they were friendly.
We went to the hooter in Springfield Illinois and waited 20 minutes. No body came up to us to ask us for our drink oder or food order. Not very impressed with them. We ended up leaving and went to another restaurant. Probably won't be back
0
Placed my order online. Waited an additional 20 minutes once I arrived at the suggested time. I was patient and happy to finally receive food. Once I got the food home it was terrible. Tater tots were burnt and the chicken was just not good compared to other hooters I’ve been to. Would not recommend this location.
2 months ago0
Emily B is a great server. Very nice and efficient. She is very knowledgeable of the menu. Emily answered mine and my wife’s questions with detailed answers and a smile. We didnt have to ever ask for refills on drinks or for anything else. She was on top of it. If you visit here I recommend asking for her. You won’t be disappointed with Emily’s service. I give her 5 stars because I can’t give 6 stars. The restaurant as a whole was clean and the menus were spotless with no greasy fingerprints or stuck on “gunk”. The food was good. Came out quick, but it was sort of dead because of the time of day we came. I cannot speak to when it’s very busy. But, overall I was very satisfied with the timing. The atmosphere was 5 stars until… The downside… the chefs in the back of the house were playing music so loud it could clearly be heard even over the front of the house music which was loud itself (that’s the atmosphere Hooters is known for and I’m fine with that). The back of the house music was so clear that my kids could hear every word. Unfortunately the music was using swear words and other bad words which is absolutely unacceptable in a restaurant setting. There is no reason for playing music that uses those awful words in a restaurant that serves children. I asked one of the servers (not Emily because she was busy helping her other guests) to have them turn their music down. They did, but one of the chefs came out and stared me down. I felt very uncomfortable and after that I did not enjoy my time. I’m not sure that we will be back because of this. Edit: Manager (not sure of his name) is amazing! Has impeccable integrity. We left something there and nothing was gone from it and he even locked it up in his office. Added one more star to my overall experience because of Emily and the manager.
a week ago0
Worst Hooters in Illinois. Came in around 2 pm on a Saturday, while I was the only customer at the bar, it still took 10 minutes to get a drink- the servers were busy on their phones... Ordered food (8 boneless wings/ 1/2 lb. steamed shrimp), but was told my shrimp would be a minute because they didnt have the steam set up ready. Wings were cold by the time the shrimp came out... had to wave the bartender down to get a 2nd beer. Nobody cared, nobody noticed except for me? Not going back to this location.
5 months ago0
Food was good, but takeout order was quite late in being available. Best wings in town. I still don't get the waitresses' outfits. Isn't it 2024? But they were friendly.
a week ago0
We went to the hooter in Springfield Illinois and waited 20 minutes. No body came up to us to ask us for our drink oder or food order. Not very impressed with them. We ended up leaving and went to another restaurant. Probably won't be back
a week ago