The Home Depot

Great Home Depot location. Decided to go to this one since we need to buy a few things from here. Nice, clean, organized, and big. Staff there was friendly, other people that don’t work there also friendly, well stocked, clean, and most important, easy to get in and out (since it can be really crowded sometimes) ! Self checkout was easy to use, and so is also cashier checkout. There is also a bunch of entrances/exits at the front of the store like every other Home Depot so that’s a plus. So, all in all, great Home Depot. Wild recommend this location and will be back!

I don't know about you but for me I absolutely love going here on a Saturday or Sunday morning at about 9-10ish, ohh the joy... Anybody picking up on the sarcasm??
I'm sick, my car died, I have a toothache, I've got explosive diarrhea, please don't make me go noooooo!
Good luck everybody....

Always busy with a very poorly laid out parking lot that is congested. It is in the same parking lot as Whole Foods (sort of).

If you are coming for lumber you are much better going to a yard the specializes in it as the wood here is usually warped and of poor quality.

I recommend Austin Hardwoods of Denver.

For power tools Ryobi is my recommendation because of the universal battery. But make sure you check the bundles as sometimes it's cheaper to get a couple tools or a tool plus a battery than it is just the single tool. Also check the price on the website which is sometimes cheaper.

It's fine. All HD are the same. Big. Has everything. Okay priced. The problem is, it's too big. Had to find aisle 43. Imagine a store having 43 large aisles and you have crutches. It's just too much. I miss Ace Hardware.

It's Home Depot, what do you expect?   You want customer service,  go to ACE!   Inattentive staff,  unless you're Latino.   I've walked passed several employees on multiple occasions and have never been spoken to.   Yet the Latino customers around me are always being greeted or asked if they need help.   It was hard to get used to in the beginning but the more stores I visit it seems to be the norm.  As a handyman   I'm all over the Denver metro area.  In most of the stores from Castle Rock to Thornton I see the same results.
For the stores themselves, from cluttered aisles (whether it's bulky displays blocking half an aisle or contractor orders blocking the shelves) to the main front aisle being 2 individual 1 way paths.   The flow of the store is very restricted on busy days.   And forget trying to purchase a locked up tool in a timely fashion!
The last special order I placed I was told "oh yeah,  it's on aisle 34.  Down on the end.   It will have a sticker with your name on it."  Get to the aisle and finally find my item.   It's buried behind several other special order items.  2 employees standing close by (within 4ft) didn't even notice me struggling to move the other heavier items.   After a set of heavy, steel bifold doors fell and smashed my arm they asked if I needed help.  I said not now.... grabbed my door and left.   Customer service is nothing more than a word to these folks

Ace Hardware Circle

I came here this morning to pick up a few things, and I was greeted by an employee named Allen. This guy has no business telling me to take off my mask in the most rude way, I immediately decided not to ever come here again. This place is trashy, everything is super marked up on price, the employees are not knowledgeable about anything home improvement. Allen is a horrible employee and not be anywhere near customers. Unfortunately I have to give this place a star but it doesn't even deserve that, I will be going to Home Depot from now on. DO NOT SHOP HERE IT'S TRASH!!!!

Bob in hardware helped me find just what I needed.  Patient, kind, and efficient.  A great place to shop.  Good old-fashioned customer service.  Ace is the place with the helpful hardware man!  🙂

Well, I'm not usually one to leave reviews but I went to this location today as I was looking a particular type of stain that was listed on the minwax website. I went with my boyfriend who is Pilipino and I am Hispanic but white passing with lots of tattoos. We were greeted at the door by a woman who told me I had to leave my small backpack in the car or behind the counter because they have had a lot of theft lately. Fine, no big deal. I find the items I want and go to the paint counter to have the bases tinted and wait for 10mins with another woman who looks like she's been waiting a while she finds someone to help her and the lady who helped her took 15min just to make a paint sample. The woman who helped her proceeded to walk away even though I was still waiting at the counter, I waited another 15min and she never came back. I saw her sweeping by the front door instead. I was on my lunch break for work and got tired of waiting so my boyfriend and I returned the paint cans, went to the front desk and got my bag and left. As I was driving away I was flagged down by who I can only assume from these reviews is Keith the manager and he accused me of not paying for the paint. I explained to him that we put the paint back because we were waiting for a long time with no help yet he still questioned me and asked me to come back inside and he would "help us get the paint". He's lucky I even stopped the car when he waived me down, most people would have just drove away. Anyway, good luck running a business like that. I won't be back.

When you arrive at the store, you're greeted with signs saying that there have been too many recent thefts to allow backpacks in the store.  Now, every item on the shelves is security keyed and requires a staff person to unlock the item and walk it to the front of the store.  That adds staff costs, and their prices seem much more expensive recently.

They are free to run their store however they please, but I will shop at places that treat people as customers, not criminals.

The staff are very up in your face and you don't enjoy your experience bc they r profiling u the whole time and follow you bc they assume the worst of you and make u feel digested I will never ever ever I mean ever go in that establishment again I was looking for a torque wrench socket and unfortunately they d9n carry them. So if u want harassment come to this ace hardware for your session in self control

South Academy Ace Hardware

I don't think these people care to have the USPS here. Always attitudes about serving me here. Cashier called them for me and they didn't come for a few min I went back and she's like I already called them give them a minute. I don't have all day for these people that don't want to serve me. They shouldn't even have USPS here. Always an attitude if they have to help there.

Store is clean and customer service is amazing. They seem pushy but it’s only because the homeless in the area. They always have what I need and it’s always in & out! Shout out to the guy in the back that helped me with screws today. You saved my shelf lol! Thanks again.

Excellence in Customer Service!!! A greeting when I walked in made me feel welcome, associates asked if I needed help finding something and stopped what they were doing & walked me to the aisle.  Friendly check-out clerk.  And a bag of delicious Ace popcorn to boot.  Much thanks to:  Kathryn, Viviana, Timber &
Kaleb.

This store always has the tools and supplies I am usually looking for.
Today my impact drill stopped working.
ACE just happen to have a sale on the drill impact combo for $159.00. Let the projects continue.

This place is awesome, Everyone who works there is great but Timber especially went like three extra miles to help me out When I would have been dead in the water on a project. Couldn’t be more thankful, this is a great  small town feel store.

Ace Hardware of University Hills

Ace Hardware South Colorado Blvd.  Denver Colorado. Excellent store and service, staff was amazing 🤩🤩🤩 excellent customer service highly recommended if needing anything from garden to bbq grills to paint for the porch and wood sealer on the deck . Family owned. Great scenery. Reasonable 🚦 traffic for Friday

Prices are higher than Walmart or big box stores but family owned business that has awesome customer service, they will help you find a single bolt or screw if you need it let alone anything else. There's a few things that are too much higher priced, but I gladly pay 10-12% more to help a local business who has unbelievably great customer service

Staff is knowledgeable, helpful, and friendly.

I thought I was going to have to replace a mortise lock (a very expensive proposition), but I brought in all the components and confirmed it was still functional and in need of threadlock to keep the set screw from turning. A pleasant 30 minutes of trouble shooting saved upwards of $400. I keep coming back because of this kind of service.

I seldom post good, bad, or indifferent reviews online. But everyone at this Ace Hardware has been so nice and helpful that I feel I need to sing their praises. I’ve learned how to fix so many things from just asking for a part or asking how to do something. If I get the wrong part or something I don’t need they let me return it (unused, of course). They don’t always have what I’m looking for but they are the first place I go to look. Such great friendly customer service that’s hard to find these days.

Only 1 star today...this is what I heard, "I'm the only one here who changes batteries in car remote fobs, and I can't do it today. But here's the battery you need, and here's how you open it and it's right there when it's open. But," (hands me keys back,) "yep, there's a Bulbs and Batteries just across the parking lot, they'll do it for you."
So much for 'Ace is the place of the helpful hardware folks'. Today it wasn't. ☹️

Bomgaars

I never can go to Orscheln and git the things on my list as I was going to get my fly spray sure enough I hear the chirping sound, I'm around the corner. baby chickens telling me I need to pick them up and adopted  4 and they will be able to take a little bit of the price of them eggs
I got at the store the other day.  Build me a coop...

It's nice they also have what you need, they did mess up and sold me the wrong gun! Please double check before you walk out the door.

Advertised sale prices on merchandise, had limited quantity, sold out quickly. Will cross them off my places to shop.

Everything about this store is amazing. The staff at the register when I first walked in were really helpful. I needed a 5 in 1 vaccine for my dog and they had it, and it was at a reasonable price as well. The vaccine fridge was very well organized, overall my experience here was wonderful and I 100% recommend shopping here.

Variety of options and brands for just about every product. Always some kind of sale going on. Good place.

12th Avenue Ace Hardware

Can’t shop in peace. They follow you around the store like you are going to steal something. It is Christmas time and I just wanted to look around to get ideas of what to buy for someone. Had 3 people following me around.  You must think a female can’t shop for tools without a males help. You lost my business

Helpful, attentive, friendly, and knowledgeable staff.  For the most part.  But hey, that’s anywhere!

If they don’t know an answer, they’ll find someone who does, or hop online and get it for you.

Clean and well-stocked with good prices and seasonal stuff that I never knew I needed.

Solid neighborhood store.

Staff is incompetent and will waste as much of your time as possible. After asking a direct question and being lied to within one second of entering the store. I made the mistake of attempting to buy something. Attempt failed due to being lied to several minutes before. Trust me save your time and drive literally anywhere else.

Friendly, knowledgeable staff and clean store. They knew exactly how to help me, even when I wasn't sure what I needed.

This Ace Hardware is the best! They are always friendly, helpful, and effective in solving my home repair issues. Well done, always!

Harbor Freight Tools

I had an excellent experience at harbor freight on 12-10-23 and it really made my day! My husband and myself went in to purchase a larger Christmas item for a family member which I had discovered on the app had gone on sale for $45.00 off their original price. It was a larger item so I had a purchase ticket in my hand which I had been holding for a while as my husband and I continued to shop  when we went to check out we had quite a few items in our basket and just as I put the credit card in the machine, I realized I still had the ticket in my hand which I had forgotten to give the cashier. I was upset at myself for forgetting but the awesome cashier (Eva) was very friendly about it and since my credit card had not yet engaged she cancelled the payment for me and rang up the item. But not only that while we finished the transaction I was telling her we had purchased this same item the month before for our own use and How I wished I had waited because that was a big savings. She looked up the item on the computer  that I previously purchased and we ended up also getting that item for the sale price which I am ecstatic about. She then asked if we had any harbor freight money by chance and I had $10.00 in my wallet that I had forgotten to give her also and so she was beyond helpful to us. I Love giving kudo's to employees who go above and beyond. I made sure to check her name tag so I could recognize her here by name and saw on her name tag that she is a manager there.  So I hope that her boss in the corporate office realizes that they have a gem working at their store. I Love supporting businesses who have friendly helpful employees, I am much more likely to spend money more often at businesses that I enjoy shopping at especially when their employees go the extra mile. Thank You Eva!!!!

Generally I can find what I need here and the prices are pretty good. Harbor Freight really does carry quality reliable tools and items. The main drawback here for me are the employees. I understand they are underpaid and the store stays pretty busy but, man oh man are the employees grumpy! I can tolerate their attitudes and lack of wanting to help customers, but it really does take away from the pleasure of shopping here. I’ve been coming here for years and I’ve seen many different employees working here and it just seems like they are not at all willing to go out of their way to help. Even the simplest questions or request for assistance seems to frustrate them. I know nothing will be done about this, but this is just a warning to whoever reads this. You may get lucky with a nice employee, but don’t plan on it.

Eva at the store is amazing in customer service. She suggested items that I needed that saved me time. She showed me how to save money and was extremely friendly. Thank you Eva!

Wow the staff here is so nice.  i am amazed how happy they are to help with all of the crazy stuff that they go through every day.. 5 star people and customer service.. The person who hire's the staff here is picking some really good people. thank you guys..!!!

I needed a wall mount bracket for  my clients flat screen  TV they had a great selection   and they are on sail now

Ace Hardware

Relationships in your community matter.  Our ACE team went so far and above helping us out when our beloved Pizza oven was damaged from a freak tornado.  I already loved shopping there for the service and knowledge.  As a loyal customer they went above and beyond in taking care of me.  I will always shop there first for anything home related!!

You're going to pay a little more at ACE than the bigger guys, but they're incredibly convenient and have a way better selection of hardware (nuts and bolts) than anyone else. They always have a great selection of nuts and bolts in metric and imperial across all the ratings you'd need.

My wife also loves their mum selection and prices in the fall, which are very competitive and seem to live a good while

I wish I lived closer to the this store. I hate Home Depot 😖 Ace is always a great place to buy and shop. I got a lot of stocking stuffers items today. The staff is very helpful and friendly 👏

This Ace, as all, is packed with needed items for home and garden maintenance or improvements.  I also count on Ace for canning goods such as my electric canner/ water bath, jars and lids,  and turkeybrine for the holidays. What sets Ace apart is the amazingly courteous and knowledgeable staff,  as well as the specialty section. This Ace has beautiful home decorations and gift items.

I live close and so, frequent this Ace Hardware location. I prefer Ace to other hardware and "home improvement" places because of the personal attention and emplyees. Today's visit upheld this veiw as Justin from the paint section was super quick to help and very knowledgeable especially considering the rather unique nature of my sons needs on this visit.
I am really grateful for this kind of customer service!

Be very careful if and when you go to this store! There is something going on here, I haven't been able to figure it out, but when I do, I'm going to make sure everybody knows.

The workers here are curtious and helpful. They greet you and say things like, "Good morning! "Hi!", "How are you?", and "Can I Help You Find Anything?"
Some will ask, "Are you finding everything all right?" and if not, they appear to be happy to show you. There were two that even asked, "Do you have any questions?" That, "If you come up with any, be sure and ask." What?
Then there is the merchandise! It's a trap of some kind! As I went to get what I came for, I saw some other things I needed.
Then, after I got what I came for and the other things I needed, I found some things that I didn't know I needed, but I did!
They were perfect solutions to other issues I have, but I didn't know there was a solution to fix it.
The weirdest thing of all? After getting what I came for, the other things I needed, and the solutions to the issues I had that I didn't know there were solutions too; I didn't spend much over what the original item I wanted cost.
How, you ask? The savings! Not only is everything a good deal to begin with, but almost everything is on sale!
Now, the drawback was that I only planned on being there 10 to 15 minutes, but I was there an hour and 20 minutes. I thought the Love of My Life would be angry with me.
But she wasn't! You see, the solutions to the issues I had that I didn't know had solutions? Well, a couple of those issues were actually issues with things that affected her, and now they were solved! I ended up being more of a hero than late!

I had previously gone to different harbor freight location and was about to give up on harbor freight (rude and not helpful, then I saw the review for this store and thought I'd give a try. To my surprise I  was greeted by fried friendly faces, which I mentioned to staff.
Also  very helpful in making sure I was getting everything I needed.
One young man I believe his name was Tony saw I was looking, and offered to help me even though he was already off work.
AAA+++ great staff. Thornton Location..

The place was clean and they had everything that we needed and the staff was also great and everyone was very nice thanks to you all sincerely June

Friendly and helpful people and if you're a club member you get better discounts and no problem with returns because it automatically goes in their database and they offer extended warranties

They were sold out of most of the stuff I needed and they were more interested in joking with each other than helping customers and asking for a product person didn't even know or understand what I was asking for brought out a complete different thing

Ace Hardware Cherry Hills Marketplace

This store feels like a small country town where everyone knows everyone. Every time, and I mean every time I go into this store, I get the best and friendliest customer service. Always greated with smiles and "how can we help you?"  I mostly use their post office services. I visit this store multiple times a week, sometimes daily to drop off packages. They. Are. Amazing. Walter, has gone out of his way to assist me with all my small business packages that I'm dropping off, sometimes 10 to 15 packages at a time. Just Amazing people. The caring woman who works in the post office is amazing too. She is so kind to my two kids. 10 STARS 🌟  for this place.

Front doors only open half way, center aisle mostly blocked especially towards the back of store making it impossible to cross from one side of the store to the other. Main aisle on left side of store also 90% blocked. Place is a serious fire hazard.

My wife had an experience over the phone with "Anne" who was very rude and pretty much laughed at her when she called to ask a question. This supposed manager or whatever title she claims to have is a disgrace to this ACE franchise.

My wife and I just wanted to see if she could price match an item that was placed in the wrong place. When my wife called, Anne did not introduce herself as the manager and was rude throughout their whole conversation.

For the record, we understand stores do not have to price match items that are placed in the wrong spot. We asked if there could be a one time exception since it was a store employee error.
This review is mainly based on the horrendous experience my wife had with Anne.

If you ever run into Anne, know that you are not dealing with a professional. Previous posts have mentioned her behavior, and I guess I will just add to that list.

The little pin and nut broke off of my water bottle. The awesome David fixed it in a couple of minutes for less than $2. Chris and Sam we're also incredible to help me. Definitely come to this store for top of the line first class help!!!

There's always someone ready to help you. They have everything I need for such a small space. I just wish they could do something about the fertilizer/chemical smell that whacks you across the face when you're there.

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