Walmart Supercenter

Walmart Store 100 is a very busy store, always full of people and lots of merchandise to browse. This visit took longer than usual because the photo department was very disorganized and the associate had a lot of trouble locating my order. However, he was really friendly and was clearly trying his best. During checkout we needed help with a coupon that required a "salaried manager," so it took a few more minutes. During that time we had at least 4 different associates offer to help before they realized they couldn't. I was impressed at how ready they were to help anyone who looked like they needed it. Overall, it's a great store and well run, for the volume of product and customers that are in and out on the daily.

The Drone is super neat to watch. The flight crew is super friendly and doesn’t mind showing spectators a test flight. Store was cleaner then most I’ve seen.

Would give 0 out of 5 if I could. They had phone cases on clearance for $15. When I went to check out they were $30. I asked for help they came over and said there was no way this case was on sale for $15. I showed them how there were 4-5 of the same phone case on the same rack for $15. They then blamed it on customers moving items. So customers moved 5 of the same phone case to the same clearance shelf? That’s just flat out nonsense. I asked for a manager and they refused and just looked at me crazy. Awful customer service and a terrible way to handle an EMPLOYEE mess up. I usually shop here for convenience but I’ll switch to more local stores that’ll stand behind what they price. 👎

Thee biggest Wal-Mart I've ever been in! Was astounded by how massive it was. Everything you could need in one place for sure. Everything was so clean and orderly. Could easily find what you needed. Most things had giant signs above them. Wonderful store! Had self checkout on both sides plus in the middle had your slew of regular cashiers. Cart returns in convenient spots all over. Great sized handicapped spots, those all over as well. Definitely a great store!

I’ve waited at online pick up for an hour now I’ve called multiple times to reach their department and then I started calling the operator each time I’ve been hung up on. Earlier today I waited for help at the fabric counter then tried to call them walked to customer service where they were letting the phone ring as I stood in front of them and told them that’s me trying to call they said oh sorry we didn’t hear it then said they would send someone to me in fabric then I waited for another hour almost until I gave up and left. It’s sad that of all places to have a bad Walmart it would be here.

Harbor Freight Tools

The store was clean and well organized. The staff was pleasant and knows the stock well. This organization sells budget tools at a budget price. It's fantastic if you know what you are looking for. For example, I wanted a descent tile saw for a few jobs, and didn't intend to spend the premium for a contractor grade saw. I found exactly that and was impressed by it's quality. Were I a pro, I would have purchased differently, but for my $500, I bought exactly what I needed and it exceeded my expectations.  In short, know what you're looking for and be realistic about your expectations.

And people wonder why I can't get through the store very fast lol

Found what we needed. Was a very uncomfortable experience. Staff and patrons didn't know what to think of two women shopping for a power bank and some tools. Seems they felt it was ok to stare and say questionable things under their breath. Maybe a different location would be more welcoming. We will only go back if it's the only place that has what we need.

Dont understand their website nor calling them ... says they have a trailer in stock before I drove their and went in to buy it. Cashier was rude about it all and acted like it was to big of a question to ask if they had it in stock when i showed him the website. He acted like he talked to someone on the radio to ask but before he was done talking on the radio he said "nope we dont have one, all the stock in Harbor Freight is messed up, its been like that for 2+ years so we dont have any for sale and wont have any for sale for a while"  and called the next customer up and didnt give me the chance to ask a question. Frustrating I guess and his attitude and felt like he was pushing me to side to to help the other customer.

This is by far my all time favorite harbor freight store. The manager Allan is amazing

F.L. Davis Ace Hardware Pea Ridge

What a pleasant store to shop. They actually have staff that offer to help locate product and answer questions. They have a amazing wide selection of nuts and bolts, even when looking for some obscure sizes.  A big bonus for me is that they have cashiers and don't expect you to ring out yourself.

I absolutely enjoyed my experience at the Pea Ridge store! People were very friendly and very helpful. The atmosphere was charged by the positive Music playing!! FL Davis is my go to hardware store.

Love this store.  Will pay extra here just so I don't have to drive to Bentonville  or Rogers.   Sometimes they send me cards for 5 or 10 dollars off on some things too!

DO NOT BUY STIHL PRODUCTS. First off, the store offers a military discount but STIHL doesn’t which is just annoying. Whatever I can deal with that. But now finding out a $550 chainsaw that won’t start without 15 minutes worth of pulling can’t be returned is simply insane. I’ll never buy STIHL again in my life. No chainsaw that cost this much should be so difficult to start.

This place always amazes me in customer service. Every employee is friendly and willing to help. From the minute you walk in the front door, someone is greeting you, offering to locate items for you, and even carry them out to the car for you. The store is very clean and neat and has a bigger selection of outdoor items than you would think. Always my pick for outdoor products.

Commerce City Ace Hardware

Take a short drive to one of the best places to receive excellence in customer service. And I found what I needed in the deals bins so you can find a whole bunch of cool gadgets for really low price and they're not just temporary their tools that will last you a long while. Unless your dog chews It off, I guarantee you will enjoy the quality of their products.

They just about have everything you can ever need plus some more you just can't find at some other places. Not just the same, but up to 3 to 5 more types than at the other hardware stores around town. They have extra staff all willing to help you. Awesome customer service in the Lawnmower section 6/2022. Good pricing on cooler pumps 07/2023.

I purchased a new Stihl chainsaw new online and selected the Commerce City Ace location for pickup. When I arrived I was told they're always pre-built (which seemed weird but, whatever).

When I got the saw home, I noticed the bottom of the saw is scuffed up and there appears to be some oil sitting in the chain reservoir. To my eyes, this saw is used and not new like I paid for.

I called in to the store and spoke with Gilbert who told me that they don't put anything in the saws, that they're only give to customers pre-built and since I noticed oil inside, I can not return it! I don't know who put oil in it but it surely wasn't me! I've had the saw for less than 12 hours at this point, why would I put oil in and try to return?

So, BUYER BEWARE! They will happily take your money for a brand new item, give you a used item, and tell you you're SOL when you notice it and try to return it. Absolute worst experience I've ever had buying a tool.

Love coming here they always have everything I need!! Rich is an awesome employee and has a great mind helping me with the projects that I have! I can always count on him because he has a great mind! What an asset you have here with him!!!

Has some of the items you never see in big box stores. Loved just going up and down the aisles. Prices were ok also. Actually went in for keys copied. Great store and came out with items not intended to buy.

Cherry Creek Ace Hardware

Great place and attentive associates. Someone assists you right away!  The only complaint I have is the rose bushes you got this year are full of powdery mildew. Not a good product to have on the shelves.

James @ Cherry Creek ACE HARDWARE in Denver went out of his way to help me.  Always has a smile on his face and willing to help me on many visits to ACE.  Thank You James.  Msue,Denver

Excellent customer service! Needed some keys made and the associate Tenique made sure I was taken care of. She had 2 other associates verify and their attitudes were fantastic! I really recommend this place for their service and willingness to help

Every time I come in to Ace I hope that Joe is on his shift! Joe has helped me so much with all of my home improvement work having recently purchased a condo in the past year. Whenever I had issues that YouTube videos could not answer I would go to Ace on Holly prepared with pictures and information/measurements and Joe helped me solve pretty much everything I couldn’t handle on my own. Would highly recommend reaching out to Joe if you ever get the chance!

Amazing! Went in there with five 1 gallon cans of defective Cabot Australian Timber Oil. It did not look right and had just bought it a month ago. They did a "defective" exchange on all 5 gallons. Graham James at this Ace really saved my day and my fence! Thanks guys! See you soon.

The tire center guys are some of the best iv ever seen in a Walmart. They sold me a tire and when they went to install it the guy told me that he couldn’t do it with the equipment they have without possibility scratching my new rims up. And that’s rare when it comes to tire guys. I used to be one back in the day. So ya I was very thankful for his honesty cause most would have just tried there best and still messed it up or a lot wouldn’t even care at all to even try not to damage the rim. So ya if you want your car and rims in good hands I would recommend this Walmart. Also the tire manager guy was on point and very helpful too

There is a reason I shop at Walmart only when necessary and today's visit confirmed that. Most of my interactions with their staff feel like they're doing me a favor to take my money. Very few staff will lift a finger to help you and 2 associates I dealt with today didn't  speak English. I left my cart to go get a table and when I returned,  my cart with 2 chairs in it was gone. They won't  help you in bagging the items you buy and seem to be pushing you out the door. Please don't continue to let corporate America push you around, and accept pure mediocrity.

Frankie in the automotive center helped me with a difficult return and helped me to purchase the correct items. He was very patient during the process and assured me that it was not a problem.He is a great asset to the company!!

The Walmart policies are getting really bad.  Their Website says if you loose a Walmart gift card to contact customer service and they will cancel and reissue the gift card if you have the original receipt.  When this happened they said they would no longer cancel and reissue Walmart gift cards, I was just out the money. Also, when trying to return several items after Christmas they said I had to go to the specific Walmart where the purchases were made to do the returns.

Best Walmart around. Large store that is well stocked and clean with friendly helpful employees. It was difficult to use some old gift cards, but otherwise, a nice visit and worth the drive.

Ace Hardware of Firestone

If it were possible I would have put no star at all. Tried using a voucher for $150 off and I had to go back twice to get the price right and then went home and before even opening my product I did the math and saw that even still I was paying $50 more then I should have been. So beyond frustrated with the situation I decide to return everything and get my money back. Boy oh boy what an experience there too 😤 went in went to the register and they refunded me went to my car did the math with all the receipts to make sure I got everything back… for the second time nope I had to go in again and get the rest of the money that they didn’t refund. I’ve never had issues with Ace this is really sad. If you are looking for equipment don’t come here. I’m not saying don’t go to Ace I’m simply saying don’t come to this one. They are thief’s. And the workers seem friendly enough at first but once you come back trying to fix and issue you see their true colors. This was a very disappointing experience.

I don't know how much training is required or given to the employees here at the Ace hardware here in Firestone but every employee that I ask what isle a certain product is in they don't just say isle 7 or whatever, they will walk me right to the product and show me the differences available, Now thats training and super knowledgeable staff, as usual, thank you all again, your great !!

Always a fan of Ace Hardware. Typically this location has had any and everything I've needed since buying our home here in town and the staff are all super friendly and willing to lend a hand.

Needed metal screws they to me straight to them 5 minutes I was happy and out the door.

Always exceeds my expectations. Finding everything you need and helpful associates always nearby.

Thornton Ace Hardware

Purchase a new chainsaw and nobody in the store can help me with it not starting. They will not accept it under return. They won't even exchange it for one that does run. Store policy is for them to send it in & have their chainsaw technician, look at it another day. Keep in mind, I purchased the chainsaw took it home, filled it with fuel and oil and spent an hour trying to start it. I wouldn't suggest purchasing power tools from Ace Hardware. Even expensive ones because they don't do returns even if the product is faulty and doesn't work *brand new. I've had nothing but positive experiences with this place until this day and it's very disappointing.

*Update: The store manager corrected the issue and made things right. It was frustrating and unnecessary but in the end everything worked out. Better communication and verifying the chainsaw works as advertised *before purchasing is the right way to go. I will continue to be customer going forward.

Update: I was able to return the item. Associates were friendly and issue was resolved.
Be careful what you purchase here due to their "return" policy. Was not allowed to return unopened wood stain straight off their shelf, with receipt from the day before,  because they have "no way of knowing if it was used or not" Seems unfair to customers and is an individual policy of this location. I’ll drive farther to another hardware store unless I’m desperate from now on.

Give Ed a raise. I should have wrote this review months ago. I have got to the point of being on a first-name-basis with this man (even my 5 year old son!) and he has given me help with anything I have asked well beyond any other store of any kind in the past. Context: back in May I took on the task of growing a lawn from seed with what was previously a plot of dirt and weeds. I somewhat knew what I was doing going into it, but he provided insight every step of the way and I now have a full lawn that I get compliments from my neighbors on frequently. I have come to him with a list of questions every time I visit this store and not once have I left without every question answered thoroughly. The customer service I have received from him is unmatched. I'm not typically one to go out of my way to write reviews, but hopefully management will catch wind of this post and give him the credit he deserves.

I would get this place zero stars or at best a  half a star. I bought an assortment of sockets in a box that was busted up.
I asked Destiny is this returnable she said “ yes”, just keep the receipt.
I buy them and head home, I got a phone call saying we don’t need them. I turn around I take it back., I’m gone 10 minutes, 10 minutes max And Mackinzie, the assistant manager says these are very used sir!
I said they were used by somebody else before me because I didn’t even open the box. She calls Destiny back up to the counter and she says “ that’s the way the box was when he bought it  Mackinzie says”I don’t even know if I should return it. I said well “when I bought them, I was told they were returnable “ well the best I can do is give you store credit
No wonder this store has such a poor rating, do yourself a favor and go anywhere else but here take the extra couple minutes and go to Home Depot or Lowe’s. I would never have the service of those stores.

Beware of under-filled Blue Rhino propane tanks. They charge full price for them. And have no problem doing so.

Employees are extremely rude. They only ever have self checkout lines open even though it gets backed up 40 deep.
I called the store about a online delivery, ended up calling the pharmacy, online/delivery, electronic, fresh bakery, fresh deli , and the HR  department  multiple  times for over an hour . Never got ahold of a signal person.
I will make the time to drive further up to monument  store  before I go back here. 0 outta 10 would recommend  to anyone.

Great first visit for my family. Found a wide variety of items we needed and encountered friendly shoppers. Appreciated the late closing time at 11pm, as well as the quick checkout, which was crucial since we had a ride waiting. Would recommend.

Avery who works here is always kind and helpful to me when I come and in. He makes coming to this Walmart a very positive experience

We were looking for pencil sharpeners. Those were found. However, we looked for cutting sheets for chopping and slicing vegetables, etc. We found them at another Walmart, but here there were only regular thick cutting boards.

Door checkers here think they are cops- everyone is FORCED to use self check out bc they NEVER have Cashiers. Then you're subjected to a secondary 12+person wait and the RUDEST employees ever. They grabbed my cart and touched my children without asking... ready food items will almost always give you a stomach ache!

I don't know where to leave this but ? He sat here for over 5 minutes like this. Interesting place to take a break. I'd be afraid someone might run them over in the parking lot so far back and so late.

Came in today to buy party supplies...
Found everything!!!
Great place to go for nails,hair,banking,and to get repairs for your car for tires.Thank you,TLE for helping my dad.
Dad was able to get into his handicap space and getting on the sidewalks was easy.

Never have I ever!!! How about a SmartOnes weight loss meal that’s not in its sealed container. Just throw it in the box it will be fine! Not sure that’s the stores fault but it’s still the worst store in town.

Most of the time it's a decent place to shop, but the employees. The older woman with the colored hair (blue, pink/purple) in the makeup area is extremely rude, standing there talking to other employees and making actual customers wait for a box for the makeup. I went up to get a box and she said aggressively "ma'am... . " and stared at me for a good couple seconds, while other employees stood there, and then she said, "their off"; so that means the whole time I was finding the product I was buying, she was talking to the other employees that where off the clock, instead of ringing up their products, and by the time I got there, she finally started checking them out and she was taking her time. I needed a box for one item, and a customer shouldn't have to wait long for that, or be talked to in such a rood way. Disrespectful. They need to take classes on how to be decent human beings and decent employees. I understand work isn't fun, but they don't have to be so negative to customers, and make others unhappy like they are.

I got some clothes on the Clearance Rake. Was suppose to be 5 bucks. They were ring up 17 and 19. The cashier said that was the price. I said couldn't be it's the last ones. I'm sure that's why they are 5 bucks. So I ask to speak to a Manager... Same outcome. So Im like it says 5 bucks. I'm not saying she was annoyed...but she passed me on to the soft line manager. He came up and was like yeah Those are on clearance. So Don't be scared to make people do there job. They always treat you like your stealing til you not. I would have paid an extra 26 bucks for no reason. I spent an extra 15 mins in the store for me to be right in the first place. I gave 5 stars because
I LOVE ME SOME WALMART!!

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