Ace Hardware Circle

I came here this morning to pick up a few things, and I was greeted by an employee named Allen. This guy has no business telling me to take off my mask in the most rude way, I immediately decided not to ever come here again. This place is trashy, everything is super marked up on price, the employees are not knowledgeable about anything home improvement. Allen is a horrible employee and not be anywhere near customers. Unfortunately I have to give this place a star but it doesn't even deserve that, I will be going to Home Depot from now on. DO NOT SHOP HERE IT'S TRASH!!!!

Bob in hardware helped me find just what I needed. Patient, kind, and efficient. A great place to shop. Good old-fashioned customer service. Ace is the place with the helpful hardware man! 🙂

Well, I'm not usually one to leave reviews but I went to this location today as I was looking a particular type of stain that was listed on the minwax website. I went with my boyfriend who is Pilipino and I am Hispanic but white passing with lots of tattoos. We were greeted at the door by a woman who told me I had to leave my small backpack in the car or behind the counter because they have had a lot of theft lately. Fine, no big deal. I find the items I want and go to the paint counter to have the bases tinted and wait for 10mins with another woman who looks like she's been waiting a while she finds someone to help her and the lady who helped her took 15min just to make a paint sample. The woman who helped her proceeded to walk away even though I was still waiting at the counter, I waited another 15min and she never came back. I saw her sweeping by the front door instead. I was on my lunch break for work and got tired of waiting so my boyfriend and I returned the paint cans, went to the front desk and got my bag and left. As I was driving away I was flagged down by who I can only assume from these reviews is Keith the manager and he accused me of not paying for the paint. I explained to him that we put the paint back because we were waiting for a long time with no help yet he still questioned me and asked me to come back inside and he would "help us get the paint". He's lucky I even stopped the car when he waived me down, most people would have just drove away. Anyway, good luck running a business like that. I won't be back.

When you arrive at the store, you're greeted with signs saying that there have been too many recent thefts to allow backpacks in the store. Now, every item on the shelves is security keyed and requires a staff person to unlock the item and walk it to the front of the store. That adds staff costs, and their prices seem much more expensive recently. They are free to run their store however they please, but I will shop at places that treat people as customers, not criminals.

The staff are very up in your face and you don't enjoy your experience bc they r profiling u the whole time and follow you bc they assume the worst of you and make u feel digested I will never ever ever I mean ever go in that establishment again I was looking for a torque wrench socket and unfortunately they d9n carry them. So if u want harassment come to this ace hardware for your session in self control