Ace Hardware of Firestone

If it were possible I would have put no star at all. Tried using a voucher for $150 off and I had to go back twice to get the price right and then went home and before even opening my product I did the math and saw that even still I was paying $50 more then I should have been. So beyond frustrated with the situation I decide to return everything and get my money back. Boy oh boy what an experience there too 😤 went in went to the register and they refunded me went to my car did the math with all the receipts to make sure I got everything back… for the second time nope I had to go in again and get the rest of the money that they didn’t refund. I’ve never had issues with Ace this is really sad. If you are looking for equipment don’t come here. I’m not saying don’t go to Ace I’m simply saying don’t come to this one. They are thief’s. And the workers seem friendly enough at first but once you come back trying to fix and issue you see their true colors. This was a very disappointing experience.

I don't know how much training is required or given to the employees here at the Ace hardware here in Firestone but every employee that I ask what isle a certain product is in they don't just say isle 7 or whatever, they will walk me right to the product and show me the differences available, Now thats training and super knowledgeable staff, as usual, thank you all again, your great !!

Always a fan of Ace Hardware. Typically this location has had any and everything I've needed since buying our home here in town and the staff are all super friendly and willing to lend a hand.

Needed metal screws they to me straight to them 5 minutes I was happy and out the door.

Always exceeds my expectations. Finding everything you need and helpful associates always nearby.