Shell

Selling vape pens for 22 dollars that won't charge and no refunds or exchanges, calling the BBB!Z

Absolutely excellent.  As a person who has had some struggles with banking, they cash my check and keep me going.  Not to mention friendly and honest costumer service.

Sure, I have been denied a couple times due to the state of denand however, my full disclosure is, friendly, capable and realistic people doing exactly as advertised and more.

What more could you ask for.

I would just like to know what the cheapest disposal nicotine vapes are here

Watch your $$$ the cashier has tried short changing us mutiple times now and no not a few cents but 10$ or more.

I Buy Gas At The  Shell Station On Lebanon St. The Staff Is Very Friendly & Courteous! 😊

Employee was kind,polite has beautiful smile.
I don't know about her much.
I can see the people well
She can do all good any kind of job.
I appreciate your positive energy

I love this place so much I almost forgot I've been there once!

Small town store.  Not super quick but very friendly

I’ve been here twice on 2 Different Rd. trips across the country and every time I’m here super late and nothing is open. It seems like a ghost town and the last time I was here I thought about taking a nap but it’s strange GMC SUV pulled in and just started staring at me. Needless to say, I drove down the road to get away from all that and ended up sleeping near McDonald’s and Taco Bell.

I don’t know how I keep finding this place in the middle of the night but I wish it would just be open and give the low reviews because of the horrible vibe at night. It just seems like something or someone is going to jump out and kill you, I don’t like it one bit

This gas station is nice. The gas is cheap, and there is even a discount with the Ralphs rewards card. Everything is quick, and the gas station was also quite empty.

only has one rest room, not really dirty but not really clean either. And it is locked. You must get key which is on a long stick that is handled by everyone using the rest room. I'm sure they sanitize it every time, right? Just gross.

Good location, poor place to try to build your rewards. Featured reward purchases are not available, and I’ve been looking for 3 weeks now.
If products are not available, they shouldn’t be listed.

No pricing on lots of products in the store, so you don't know what you're going to pay until you take it to the counter.  I grabbed two bottles of Sunkist soda from the shelf on earlier this week.  The man at the counter rings one up and tells me it's $0.99 and the other is $2.79.

There was no pricing on the shelf, and only one of the bottles had a price on it. ($0.99) When told this, I let the man behind the counter no that I did not want the second bottle.

Today, I go in to get a fountain drink.  It is clearly marked, but when I get to the register, this same guy from earlier in the week tries to tell me it's twice as much.  I ask to speak to his manager.  He says he is the manager.  I ask what the name of the owner is.  He says he is the owner.  Only after all this, does he say "Joke. Joke... Just Joke."  Not funny.

The neighborhood fought hard to keep this station out.  I was happy to see a convenience store in the neighborhood at that point.  However, with the way this place is being run, it is isn't very convenient, and their pricing isn't very transparent, or honest.

Love Shell gas ... the windshield wiper juice left out for public usage was putrid... but the gas was great

Pumped gas here today and to my surprise my tanked was filled with premium, DESPITE MY SELECTING REGULAR UNLEADED. When I started the pump it had a glitch that kept instructing me to replace the nozzle, then to remove and select grade. I did this THREE times. I'm guess the hose attached to the pump hit the premium button, as it is right next to where the pump is housed. I go inside to ask for a receipt and tell them I didn't select premium and something wasn't right...a whopping difference of $13. At these prices it doesn't matter, but the way he chose to handle the situation is unacceptable. He said perhaps I was on the phone and pressed the wrong button (I wasn't and I didn't), then he suggested that I needed Premium anyhow (I suppose he's an expert, but I take the advice of my dealership when they say it's recommended, not required). He did everything besides apologize for the error. We even stuffed more gas into my car to see if there was a pump error and he also had to place and remove the pump several times, only this time the tube didn't hit the red premium button next to the nozzle (lucky him). He again says I must have selected premium (I didn't) and tells me to come back tomorrow. He wasted 15 minutes of my day over $13 and the need to be right. FIX YOUR PUMPS SO THEY WORK PROPERLY THE FIRST TIME. I now know why my community does not support this station. I only stopped here out of necessity as it was, but WILL NEVER RETURN !

I just came through the store, the young girl running the register should have really just stayed home. Bad service and attitude. I have worked this job before on 3rd shift. It is a thankless and boring job, but it is yours to do. That is what you are being paid for.  Service has really fallen since you opened.

For months they have their Monster energy drinks marked two for $4.55 Then try to charge full price. Now they charge $5.55 for two even though they still have they display sticker that said 2 for $4.55. I won't be going to this store anymore.  If you don't want to honer the sale price ,then take the sticker off you're cooler.

1 dollar bags of candy for 4.19 what a joke and the worker doesn't know how to listen and constantly messes  up. Had to go back in 5 times just to try and get the gas I paid for and in the end just left. Needs to take the air pods out of his ears.. don't go here you have been warned

DON'T COME HERE! There are plenty of gas stations with better selection and service. A couple minutes in either direction will suffice.  "Happy" was behind the counter. He stared at my wife and my buddy's wife the entire time we were there, making them feel uncomfortable. We filled up our SUV with fuel, then went in to buy fountain drinks. There was a sign on the soda machines stating that filling up a cup, then dumping it down the drain would result in an additional 25 cent charge. We noticed, and even commented to each other that they must have a big problem with that if they feel the need to put up a sign... We filled up our drinks, grabbed a bag of chips, and walked up to the counter, where he proceeded to tell us that he would be charging us an additional 50 cents since we bought two fountain drinks. We did not pour out our drinks. When we argued back, he was very rude and said it was already charged.
Bad business practice to treat customers that way, especially after filling up our vehicle with fuel. DON'T SPEND YOUR MONEY HERE!

I will never step foot in this crooked place again,,not only do they rip you off,,if you purchase anything old outdated,,spoiled no matter what the reason even bringing it to there attention at the counter ,,they won't do what true blood Americans would do,,and refund ,,bad place and bad service only good station left in Mitchell indiana is marathon,,

Thought the service was good and the bathroom was clean. As far as highway stations go this one is a good one. I do not know why it's not rated more highly .

Stopped to fill up my mercedes with premium gas. The next day my car started to basically shut itself down and go into limp mode. Got all that gas out and refilled with other premium gas. Car has worked fine ever since. This place sells bad premium gas and charges way more for it than any other place. Will never return to this hodgie mart gas station.

Good customer service great gas prices considering the brand. Slushes are the best and they also have a smoke shop incorporated in there. I stop by when ever I can!

Despite the cashier's looking questionable, both gals are nice. The snacks are pricey, but some drinks are good price.

I was treated lile dirt here . the young girl that works here did not treat me the same as my fellow customers. Management needs to attend to this please!!!

This Shell Station is very handy and located next to the airport. This is a great place to stop for a break and get some snacks when picking people up from their flights. The Cell Phone lot is right next to it too. The attendant was friendly and able to help us locate things in the store.

Thieves! They stole money off my card when there picking up friends flying in. They are racist toward white people and sexist toward women. They wouldn't let me leave with my items that were pending and made me ring them up multiple times charging my card which picked up and said denied after first pending due to my setting! It's a scam! Check your cards!!

Quick place to stop just outside the airport to get gas and a snack/drink. Convenience store had a wide selection and was clean. Gas seemed pricier than expected.

Bathrooms filthy, employees who don't listen.  Horrible place. Sketchy pricing on items that ring up different than what it's labeled on the shelf.  Should deserve 0 stars.

Great location,  decent price for the convenience but restroom has a lot of miles on it.   It's a shame people won't pay for cleanliness.

Very annoying. They never have paper for the receipts. You always have to go in after paying at the pump. The staff is not helpful.

They have great customer service and respectful and kind

Good staff and helpful..but just watch yourself here..

Just an okay quick stop gas station. Not a hang out place.

always clean and helpful i always love to go there

Apparently, the "Help" button on pump 6 doesn't work, since I stood there pressing it for several minutes. (I suspect that none of them work, but I can only attest to the one I tried.) I am partially disabled and can pump my own gas, but I need my cane to walk more than a few steps. That pump would not give me a receipt so I pressed the "Help" button -- and again, and again, and again. Finally, I held on to my car, walked around to the driver's side, retrieved my cane and hobbled into the station to "express my displeasure". the attendant did offer an apology, (he did the best he could) but of course, he could not explain why my receipt didn't print. I suspect that this is intended so as to require people to walk into the store to get their receipt. I suppose you think that in doing so, it will increase impulse sales. Are you kidding? You think I am going to buy something from you?!? Finally, I was able to do an internet search and found this on-line form, but of course, there is no provision for my complaint to be copied to me by email. As far as I know, once I hit the "Submit" button, all my information will disappear into the vast Ethernet. even if someone does actually read this, I suspect that what is actually going to happen it this: Upper management will admit to others in their board room that they want people to come into their stores, and forcing customers to come inside to get their receipt is one way to do that – and if they get a complaint now and then, that’s okay with them.

So apparently this gas station is supposed to be a well known and a large corporation but I go to this particular shell gas station and I'm trying to put gas in my car and they don't have change so if u go with a 20 dollar bill and you putting 10 or even 5 know that they won't have enough. I'm asking Where all that money go or maybe the employee didn't feel like helping I don't know but just for that I won't come here again I'm not going to be guessing if they have enough money or not and by the way it smells; well from my experience. Disgusting.

Inhumanly refuse to let customers use restroom.

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