Midas

Very good experience! These guys were so polite and friendly from the phone call to schedule my oil change. They got me in quickly based on my busy schedule. When I arrived I was greeted right away and everyone was so friendly and cheerful. They let me setup shop right in their waiting area so I could work while I waited.  So impressed with this staff and service! Found my new oil change place! Highly recommended!

Had great experience getting my truck repaired. I was able to drop my truck off the night before, and it was finished by closing the next day. They called after evaluating the problems and broke down the pricing by part cost and labor cost. I checked part costs online and found their prices to be the same or below what I was able to find elsewhere. My truck has been running like it was brand new! Their customer service was exceptional. If you need your vehicle repair and don’t want to be taken advantage of I highly recommend Midas. This location was great!

I have been going here for almost a year now and it is always a great experience! They are super helpful, always honest about repairs that are or aren’t needed, and very fast. The staff are always super friendly and great at explaining anything found with your car. This is my go-to place!

These guys are always super friendly and helpful, honest, and easy to understand! I’ve been to plenty of places where I don’t understand what needs to be done to my cars but here they take the time to explain and show me what is needed. I’ve never felt cheated and have always been happy with the repairs and experience here! 100% recommend.

Great place for oil changes and coolant services! Pricing is reasonable and the service is excellent! Everything was explained why it needed to be done and whenever there was a slow down the employees managed to help me stay informed of my vehicle. I would highly recommend this Midas to anyone looking for a quick service with a reasonable rate!

Big O Tires

Justin at Big-O took great care of me on a Sunday afternoon!

On a Sunday afternoon I discovered that I had a huge piece of broken chain lodged in my brand new winter tires (Purchased from the dealer, not Big-O).  I was surprised when I called Big-O at 3:00 to see if they could squeeze me in to look at the tire and they said come on down we should be able to get you taken care of by 5:00.

I was shocked and impressed that the guys repaired my tire for no charge given that I didn't even get the tires from them.  I will definitely come back to Big-O for my car-care needs as this is the kind of service that creates life-long customers.

Thank you for taking care of me, your professionalism and courtesy was absolutely recognized!

Came in with a tire that had a slow leak. Justin helped me along with his techs. They were able to diagnose the source of the leak as a very fine nail. They patched it with a plug patch and sent me on my way. Friendly service as well as efficient service. My white car interior was clean when I brought it in and was clean when I drove it away. Would recommend their service.

Amazing service! They squeezed me in on a Sunday due to a screw being stuck in my tire. With upcoming travel for the Thanksgiving holiday, I couldn't wait for the dealership to repair my tire and came here. Dan was very friendly, helpful and accommodating! I highly recommend coming here for any of your tire needs!

Justin at the Greenwood Village location got us in toward the end of the day on a Sunday. The employees here fixed two of the tires on my nephew’s car, one which was completely flat and one that had a slow leak. Justin gave us an accurate estimate of how long it would take which is very much appreciated!  I really appreciate the professionalism and friendliness of the employees at this location. Thank you so much for taking care of us!

I have my car for three weeks and drive it on I 25 and get a screw in my back tire. Big O was able to get it fixed at the very end of the day when they had a ton of customers in here at 5:30 PM and they were closing at 6 PM. What a relief, thank you very much to the team of big O customer service is amazing and the manager is a very attentive and I would highly recommend!  Grateful!!

Crash Champions Collision Repair

After 4 ½ weeks of having my car, I went to pick it up. There is a crack in one of the parts of the grill, one one part of the grill trim is still missing. But at this point I just needed to have my car back. I understand there have been delays due to part’s availability but every time I called, there was a new part they needed but hadn’t realized. Wouldn’t a business that specializes in car repair KNOW what parts they needed as soon as they took the car apart? This makes no sense to me. I will make sure after the completion of the work (which, when I picked up my car last Friday, was told it would probably be Monday. And here we are on Thursday and nobody has called me for an update on the parts) I will definitely be going online to post my review of this business. Nobody should have to go through this! I asked for a discount on my portion of the repairs due to the exceptionally long wait for the repairs to be completed but was flatly denied. Still not fixed and have paid them. Beyond dissatisfied!

Here it is September 4th, and still not finished. The top chrome grill piece is still on “backorder”.  Disgusted.

Highly recommend! The process was so easy it was amazing! Staff was absolutely amazing, helpful, knowledgeable, friendly and professional. The partnership with the car rental was so convenient as well. I was very pleased with the entire process and my car looked stunning when I got it back!

Wow! What a great shop great people! Kept me informed the whole time even the General manager Shawn Moe gave me a call. My jeep came out perfect from all the hail damage. Thankyou!
Great Safeco preferred shop - Vennen Insurance / TAG Highlands Ranch recommended!

Everyone at Crash Champions were so friendly and great to work it, especially Valerie and Sean. They kept me updated on the process of the repairs to my truck with automated texts and personal phone calls, which I really appreciated. My truck needed a lot of work and they actually finished nearly a week early from the estimate they gave me. They vacuumed and cleaned out my vehicle as well, which I was not expecting at all. My truck looks great and I am super happy with everything.

After my car was rear ended I was recommended to Crash Champions by a co worker and by my insurance. When I took my car in they explained everything and did a quick walkthrough. When work was being completed I received several updates and then my car was ready a day before expected! Overall the workmanship is great and the service is even better. Thank you!

Classic Collision

WOW! What a great experience. I had to have my car repaired after an accident and I was dreading having to deal with a body shop to get it fixed. The entire team at Colorado Auto Body was fantastic. From the first phone call and quick response to the help coordinating things with Enterprise Rental to get a car while mine was being fixed. All great experiences.

Jimey was the best! So friendly and helpful. Gave me the details I needed and worked with our insurance to make it so easy for me. The repairs were completed FAST and the car looks brand new again!

Thank you for making this painless and for taking great care of everything!

I had an excellent experience with Colorado auto body. I had some hail damage and they made the whole process of getting it fixed easy and efficient. I worked with Max and he was extremely helpful every step of the way. The work they did is absolutely top notch. You would never know I  had even the slightest ding. Would highly recommend this shop without reservation!

I booked my appointment over two months ago following damage caused by the valet at my office building. The estimate and initial process went smoothly. Several days prior to my appointment, I received an email from Colorado Auto Body requesting confirmation for my drop off date, and I immediately responded with the confirmation. However, when I went to drop off my vehicle for repairs, I was met by an incredibly rude woman working the front desk, and she informed me that they could not being any work on my vehicle until they received all approval  from the valet’s insurance company, and ALL payment up front—which is entirely contrary to the terms included in the estimate. I tried to explain that the valet’s insurance company had already received the estimate and had issued a check directly to me— not Colorado Auto Body—for the cost of the estimate, and that I would be paying out of pocket for the entire cost and would deal with the insurance company on the back end if there were any excess costs. I was told “that’s not how this works” and that I need to hand over to Colorado Auto Body any checks that were made out to me personally before they would accept my vehicle, which does not make any sense whatsoever.

Now, due to the employees’ actions, I’m left scrambling to find a new repair shop after waiting over two months in the first place. This is completely unacceptable and unprofessional. Bring your business elsewhere.

Colorado Auto Body, Castle Rock location
Work completed June 2023. Total repairs completed $2,232.94
I received a preliminary estimate in May 2022 from Jime Abeyta.  At that time, I was impressed with Jime and Colorado Auto Body.   In preparation for selling the car, I wanted all dents and scrapes repaired. In going over the car, I pointed out that my rearview camera had been hit and the “view” was off.  Jime actually had one of the techs come out and the tech repositioned the camera to correct the view.  I was stunned.  Who does that these days! The estimate I received was good for a year.  I opted not to have the rear gate replaced, so I thought the estimate covered all but that.
In May 2023, I contacted Colorado Auto Body to confirm that the estimate was still good. Unfortunately, Jime was no longer an employee, but the person with whom I spoke (Max) assured me the estimate was still good and I scheduled an appointment for June 12, 2023.
First let me say I take FULL responsibility for not reviewing the estimate at this time with someone at Colorado Auto Body.  Nor did I communicate my expectations about the work, except to clarify the tailgate was not to be replaced. I received a call on June 13 from Ken, who told me some of the work was going to require more time than originally thought, and the additional time would be $335 or thereabouts.  I told him to proceed.
When I picked the car up, I immediately noticed a spot/scrape that had not been repaired.  The more I looked, the more dents and scrapes I noticed.  It seemed somewhat hit or miss.  So…… then I spoke with Bill Henley.  Bill explained that all the work had been completed per the preliminary estimate. I asked why no one would have questioned why fix this dent, but not the one next to it? All the scrapes and dents were pretty minor. There didn’t seem to be any that were really major and that’s what got fixed.  The bodywork repairs were random. I couldn’t imagine why someone didn’t call to clarify the job with me. Of course we couldn’t go back to Jime, as he was gone.  Bill told me he’d speak with his manager (I’m confident this never happened). THEN Bill told me he remembered speaking with me at the time of the original estimate.  We had discussed having all damage repaired and he had told at that time the price would be around $10,000.  I can tell you I never spoke with Bill until June 2023! Not sure why he felt the need to lie.  I did tell him I wasn’t a happy customer. Left with no recourse but to shell out more money, I took my vehicle and left feeling about half the work had been completed. Oddly enough, the customer survey that “everyone” receives never made it to me.  I called to ask about the survey and somehow they had an incorrect email for me.  Apparently the survey went to the invalid email and Colorado Auto Body couldn’t resend it to me at the correct address.  How convenient!
In a nutshell, while the work done looks good, my expectations were not met, communications were poor and then we have the lies. I think the obvious lies bother me the most. A lesson learned for me!  I was so stupid not to clarify ALL the details, especially after a year and with new management.  Should have taken photos too!

What an AWESOME experience!  Ken and his team were detailed, professional, and a pleasure to work with.  The entire customer-centric experience from the appt confirmation, State Farm Insurance claim, follow up, and gorgeous paint and detail (Thanks KENNY!!)  for my car was so impressive.  I couldnt be happier - the car looks brand new!  Thank you! - Darlene

Great shop!!!  Josh at Midas is awesome and very easy to work with.  The overall value at this shop is exactly what we were looking for.  We'll be back for more oil changes and service.  Thanks Josh!!!  See you again soon!

Very friendly staff. Needed an alignment, and they got me in the same day and had it back the same day. Price was fair. Will definitely use them for future needs. Also needed a new battery which they had in stock and replaced at the same time. Thank you!

I am fairly careful about which establishments work on my family’s cars. Midas quickly earned my trust.

We recently took our Forester in for a courtesy check. This check revealed several issues which needed to be addressed, ranging from the mundane to the more complex. Perhaps anticipating my feeling of overwhelmedness, the associate explained how to bunch the various repairs together and in what order to do them. My wife and I greatly appreciated that!

Additionally, the associates here worked with us to competitively price this maintenance. We took care of a strut replacement, and are very pleased with how the car drives! We plan to continue working with Midas in the future.

Thank you, Midas at Castleton!

Absolutely recommend! Josh and Mike are amazing! Best customer service ever! Will definitely be back for my cars service! Thanks so much!

Friendly service and good quality work, I’d point my friends in their direction.
I’ve had several services, from oil changes, wheel alignments, and just recently a new set of tires. All well done and at a fair price.

I got an oil change done and 3 belts replaced and got the best service at an amazing price. Eric is Awesome and actually values his name and reputation and shows it by taking such great care of his customers! 10/10 Recommend Eric at this location.

I went in for a routine oil change. Upon coming in, Eric was more than welcoming and got me set up with what I needed. I had a few questions while waiting for the repairs and the team was very helpful. I got my complementary tire rotation which was awesome! Eric went over everything in my review and made sure I knew what needed to be done in the future. Thanks to him I feel so much better knowing about my vehicle without being hassled to purchase more services right away.

Eric is the best! Brought my vehicle in for an issue that could have cost me $900-$1200. After checking and re-checking, I was told that they couldn't find anything wrong with my car, and that they couldn't honestly charge me anything. It's been difficult for me to find an honest mechanic, but they have always been fair, honest, and good to me here!

Eric is the man and always takes great care of me. 10/10 service every time. I have always felt like a priority and valued customer, so this is my first choice for my vehicle for routine maintenance. Highly recommend!

I had been to another to have my struts replaced but left with a loud rattling noise. I went back to the same dealer two more times to find out where that loud rattling noise under my truck was coming from. Still no results. So I went to Midas on Austin Bluffs for them to look for the noise. My tech, Craig, rode with me and heard it. Within 15 minutes Craig found the problem, a bad strut. I tried to pay but Craig told his boss I was an Iraq Veteran by seeing my license plate. These guys were absolutely great, so happy they found my problem and did get it fixed by the original dealer. But the respect and care I was given could not be matched by any dealership. Thanks Midas on Austin Bluffs and like the terminator, "I'll be back" for any future needs for my truck and other vehicles. 10 stars out of 5! Exceptional service for their customers and the best service for your vehicle(s).

A & W Auto Body, Inc.

From the start to finish this shop was amazing. Jonathan was amazing and explained the entire process to me. I had a really bad hail storm hit my brand new truck. They took care of everything! Helped me get my rental, talk with my insurance to make sure everything was covered and even had my truck detailed when I picked it up. It looked brand new again! I 💯 recommend this shop.

Great body shop. The friendly staff makes all the difference. The painter is REALLY good and the guys that do the body work are masterful. Can't say enough good things about this place, if you need a good, honest body shop go here.

If you need a trustworthy autobody company   look no more. They were 5 star from beginning to end. . A little bit of a wait but worth it. Jonathan was so helpful through the whole process. A & W gave me an estimate with upfront pricing so I knew what to expect when it was time to pay. The body work and Paint job was professionally done.  They matched the paint color perfectly.

I had high hopes for this shop since I had a great referral. The initial consultation was great and the communication was thorough. However, they estimated 5-6 business days for completion. I didn’t have a car during this time and was relying on this timeline. After 4 business days, I reached out to the shop asking for an update with their response that it would take another two business days. I hadn’t received any updates up to this point. The following week I asked them if my car would be ready and they said it was going to be another two business days with no update once again. They then told me they would call me the following day by EOD and I never received any follow up. By the day they told me it was going to be ready, I called them that morning and they said their vendor wasn’t coming in so it would be another day. I am without a car for 13 days - 9 business days. The excuse was low staffing and no accountability for keeping customers informed. If you don’t have the staffing, be honest about timelines and maybe stop taking as much business during that time. All I was asking for was communication and I didn’t receive it.

I had a very positive experience working with Jonathan @ Aa&W Auto Body .My car was side swiped in parking lot . I wasn’t sure how to get started . He walked me through the insurance process and setting up car rental . Kept me informed . Workers did great job with the repairs . Recommend  highly !!!

The Body Shop

I recently brought my Mercedes in to repair a rather deep scratch which ran down a good portion of my car. The Body Shop team are all professional and skillful, I would never hesitate in recommending or coming to them again for a repair. My car looks fresh off the assembly line. Special thanks to Amber who navigated and quickly resolved an insurance issue! A very valuable team to have in your pocket when the unfortunate need arises!

These guys are awesome.  I wasn't even their previous customer, but I took my truck to them for a second opinion about what seemed like a so-so paint job that was done on a repair from a different shop.  Without a prior appointment, their painter (didn't catch his name) actually took time to look at it and give me his considered opinion about the quality of the job and what they should have/could have done at the other shop.  And, when I offered him a tip afterward for giving his time/expertise to me like that, he refused the tip!  Anyway, if I need to get this paint problem fixed, or if I have to do some other body work in the future, this shop will definitely be at the top of my list!

The Body Shop goes above and beyond!  We brought in my daughter's car after it was vandalized (via an insurance claim). A few hours after we dropped it off, Amber called and said 'guess what?  We were able to buff off the spray paint and it'll be ready to pick up soon, FREE OF CHARGE. We avoided a hefty deductible, and 2.5 weeks to repair, and got a free car wash too.  Thanks Body Shop!!

BMW X1 taken to The Body Shop after getting rear ended, as part of network of faulty party's insurance (State Farm.)

Great people, great service & repairs were finished in less than 2 weeks (was worried with BMW delays everywhere!)

The text updates were appreciated & super helpful as well!

So impressed- I would def recommend them in the future!

Was provided excellent customer service and professionalism despite my bad attitude towards my situation. Work was done ahead of schedule.  Concerns after repairs were immediately addressed when I came back to the shop to discuss.  This is a good team.

Auto Body Shop

Highly recommend! Took in my 2011 Jeep Cherokee Overland and it was the best decision I ever made. Very professional. Communication was never a problem. Excellent costumer service and I really never had any problems.
Very satisfied and my Jeep is now looking amazing!

Would never take my car back here!! They don't know anything besides the basic mechanics. Called to see if they could look at my car that wasn't starting, they told me yes they could look at it that day, never heard from them that day, called the following afternoon to find out all they knew was the transmission was good and they were still testing it and would call back in a hour, never heard from them.. called hours later to find out they just don't know what was wrong with it and they would call me back at close.. never heard from them.. called the next morning morning to find out they still didn't know what was wrong and again i called hours later to find out the car seems fine and could pick it up since they didntknow what was wrong.

Dropped off 12/18. The two associates working Monday and Tuesday handled the garage and phones alone short handed. Found my problem, discussed options 12/19. Found parts overcoming problems with vendors. Finished EOD. Picked up EOD. Misfire and call to report EOD. Associates pick up the phone and send help. Immediately check car, run diagnostics, give me a ride home, and take my car back to the garage. Fix my car and call to let me know. They went the extra mile. Outstanding responsibility and work ethic. I am a loyal customer if I know those two are working at Midas.

I’m shocked by how bad the customer service was and the lack of acknowledgment I got when I brought my car to get an oil changed and possibly brakes.  Christie at the front desk, stayed on her cell phone for 5 minutes when I came in and finally decided to help me after she hung up.   Then I received a quote for my brakes( not routers) that was so astronomical all I could do was laugh.   I only needed brakes but was told it’s $500 an axle 🤯 I’m not even sure how they still have their doors open. I’m sure not for much longer with prices like that.   Wouldn’t recommend to even people I don’t like.

I had a wonderful experience with my oil change at Midas in Bentonville! Hailey at the front desk was so friendly and communicative and the guys got my oil changed very quickly! It was also convenient to be able to schedule an appointment, as many places are only first come first serve with 2+ hour wait times. I will definitely be going back to Midas - it’s wonderful to have an auto center you can trust.

Took my car into Midas because my car warranty company contracts with them.
They had my car for a day and a half. When I got the car back, the issue was not resolved.
I took it back to them again a couple of days later. They test drove it for over an hour and had it in the garage for a while. They finally told me they do not know what the issue is and I need to take it to someone else. Not a big deal. But then today, the light on my dash came on, informing me that I am low on oil. I opened up the hood to check the oil. The first thing I noticed was the engine cover was not on correctly. It was not attached at all, and had been rubbing against the belts, causing the cover to melt. Upon further investigation, the clips that hold the cover on are broken.
Midas was the last place to touch my car. I had it in there yesterday.
Come on Midas? Really? I mean, if you accidentally broke the clips that hold the engine cover on, just apologize and make it right. Don't try to hide it and just throw the cover back in there and close the hood in hopes that I won't notice.
All I can say is never again. I wouldn't take my car there for any reason after this experience. I will advise my friends and family as well.

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