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Crash Champions Collision Repair > Reviews in Douglas County, Colorado, US - RAY

Crash Champions Collision Repair

4.4
131 reviews
Car Repair
Douglas County, US

Location details

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1101 Park St, Castle Rock, CO 80109, USA
  • Tuesday:
    08:00 - 17:00
  • Wednesday:
    08:00 - 17:00
  • Thursday:
    08:00 - 17:00
  • Friday:
    08:00 - 17:00
  • Saturday:
    08:00 - 17:00
4.4
Reviews
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  • Google Comments (5)
  • Comments (5)

After 4 ½ weeks of having my car, I went to pick it up. There is a crack in one of the parts of the grill, one one part of the grill trim is still missing. But at this point I just needed to have my car back. I understand there have been delays due to part’s availability but every time I called, there was a new part they needed but hadn’t realized. Wouldn’t a business that specializes in car repair KNOW what parts they needed as soon as they took the car apart? This makes no sense to me. I will make sure after the completion of the work (which, when I picked up my car last Friday, was told it would probably be Monday. And here we are on Thursday and nobody has called me for an update on the parts) I will definitely be going online to post my review of this business. Nobody should have to go through this! I asked for a discount on my portion of the repairs due to the exceptionally long wait for the repairs to be completed but was flatly denied. Still not fixed and have paid them. Beyond dissatisfied! Here it is September 4th, and still not finished. The top chrome grill piece is still on “backorder”. Disgusted.

3 months ago

Highly recommend! The process was so easy it was amazing! Staff was absolutely amazing, helpful, knowledgeable, friendly and professional. The partnership with the car rental was so convenient as well. I was very pleased with the entire process and my car looked stunning when I got it back!

a month ago

Wow! What a great shop great people! Kept me informed the whole time even the General manager Shawn Moe gave me a call. My jeep came out perfect from all the hail damage. Thankyou! Great Safeco preferred shop - Vennen Insurance / TAG Highlands Ranch recommended!

4 months ago

Everyone at Crash Champions were so friendly and great to work it, especially Valerie and Sean. They kept me updated on the process of the repairs to my truck with automated texts and personal phone calls, which I really appreciated. My truck needed a lot of work and they actually finished nearly a week early from the estimate they gave me. They vacuumed and cleaned out my vehicle as well, which I was not expecting at all. My truck looks great and I am super happy with everything.

4 months ago

After my car was rear ended I was recommended to Crash Champions by a co worker and by my insurance. When I took my car in they explained everything and did a quick walkthrough. When work was being completed I received several updates and then my car was ready a day before expected! Overall the workmanship is great and the service is even better. Thank you!

2 months ago

Frequently asked questions about Crash Champions Collision Repair

How is Crash Champions Collision Repair rated?
Crash Champions Collision Repair has a 4.4 star rating with 131 Reviews.