Splash! Hawaii Kailua

Recently retired to Lanikai. Bought a pair of sandals and a couple of days later attempted to exchange them! In perfect shape! Goodness, I love shoes and you all would not exchange them for a pair that fit better!  My mother owned 3 stores in Calif so I know the importance of return business.

. I could have become a regular and now, I  will have nothing good to ever say about your store. As the old saying goes, Pennywise, pound Foolish. Unbelievable.
Marci Ronka

Very bad costumer service. Will not come back again. Bought kids slippers for $50,  four weeks ago and they are completely falling apart. No exchange or score credit, managers answers, sorry nothing we can do.

Awesome customer service. Thank you for saving us from looking for another store that had Olukai sandals.

The variety of sandals and slippas is fantastic, store organized and clean, warm and inviting - great local store!

Yummy!! So tasty and the service was great, friendly staff and very clean 👌

Naturally Birkenstock / Red Wings Boots

My husband and I bought shoes from here. The man who helped us was patient and answered all our questions. Service is great and so is the Birkenstock selection! My husband bought a pair of work boots, and the guy who helped us took the time to help my husband find a good pair of work boots that will help him with his feet and back problems. Highly recommend this place.

1st time in this location and had the BEST service i could ever ask for. Romy was very helpful, knowledgeable, and caring. I mentioned i had plantar Fasciitis and she totally helped me find the right shoes and insoles.
Mahlo Romy

Very limited selection of red wing boots in stock.  Sales lady didn't measure my feet or open the boxes she handed me.  Called several times over the past 2 days during business hours.  Busy yesterday and went straight to voicemail today.  Not feeling like a happy customer.  DO NOT SHOP HERE!!!  Well it's been a month and I just found out that my boots are back ordered.  I have been calling weekly for updates and I just found out today that they are back ordered.  I was originally told it would be 2 weeks until I had my boots.  I was also led to believe that my boots would be shipped on Monday of this week and I went in today for a status update.  I was informed that they were on back order and that there was no estimate of shipping date.  WHY DID IT TAKE MONTH TO TELL ME MY BOOTS WERE BACK ORDERED??  I am not sure where these great reviews have come from....I would guess from friends and family, not he customers.  I WILL NEVER SHOP HERE AGAIN OR RECOMMEND TO ANYONE.  sAVE YOURSELF AND GO TO ANOTHER STORE.

A little pricey but had a good variety for the size of the store. My husband found work shoes and I found orthopedic flips. The best part was we didn't have to drive far for once for something we really needed.

Had a wonderful experience with Tyler, the sales representative that assisted me with the highest quality of customer service, and helped my exchange run seamlessly! EXCELLENT SERVICE, and store selection! MAHALOS TYLER!!!

Uyeda Shoe Store

This store is amazing!  I have bad knees and they provide advice on best options.  For me,  the secret is "zero drop" meaning the heel and toe are at the same level, but still with a lot of cushioning and arch support.   Right now am buying rainproof soft hiking boots with zero drop and Kailey has spent 30 min adjusting the arches so they are perfect - like tailor-made.  The  store has been in business for 108 years for a very good reason!

Friday, I tried calling all local area luggage stores at 5AM this morning for an RFID money pouch for a trip to Europe on Sunday. Uyeda in University Plaza was the only store on Oahu that said they carried what I needed and had it in stock. Uyeda is a local family run shoe store that has been in business for 50+ years. The store was hopping with a number of clientele that had been shopping there since childhood. The owner of the shop was speaking with a woman who remembered the father of the current owner. Uyeda's was the only local shoe store when she was a child. The owner recalled being five years old and wanting to take over her father's shoe business.  I spoke with Arlene about my need before zipping over there to check out their selection of travel bags. The personnel of Uyeda are knowledgeable, friendly, and patient.  I ended up choosing a couple of items to have backups for carrying money around Europe. I am thankful for their knowledge of what travelers need when abroad to help protect their valuables. I will travel with less worry due to their help.

Mahalos!

This long time locally owned shoe store is dedicated to comfort shoes for both men and women. You can find dress shoes, running shoes, casual shoes, sandals, work, shoes. Marvelous! The staff is helpful and knowledgeable and friendly. If you're looking for a shoe that you can wear for standing or walking along time, I'd highly suggest trying Uyeda Shoe Store. I only wish there were a greater selection of women's dress shoes. I understand, however, that the cost of keeping such inventory and especially having to ship to Hawaii is cost prohibitive. But, good job, Uyeda Family! Thank you for your many years of serving Hawaii!

I'm difficult feet to find shoes for and this is the only shoe store that I can go to and always find a pair of shoes that fit me and not only that but everyone who works there is so nice. This is the best shoe store to go to if you have no time to waste and need shoes immediately

Fantastic! Small store with a lot of soul! Warm, inviting, and a vast array of shoes, slippers, socks , inserts, and more, such as items for travelers . If you need quality shoes that improve posture and  with alignment , sore legs, and back, this is your place for sure! All associates are professional, knowledgeable, and personable ! Uyeda shoe store has been there for forty plus years. This is a gem that I rediscovered, and I am a customer for life!

Flip Flop Shops

Just took an Uber to this location specifically, and arrived at the doors a few minutes after 8pm to the store being closed. Your times on Google Maps shows close times as of 9pm every night of the week, and you also had a person counting the register with the door lights off and doors locked when we arrived @8ish. What time do you close? If it is different than 9pm, Could you please update your operating hours on Google Maps please? I will be stopping by tomorrow to pick up a pair for the beach, and I hope to see ya'll open.

Here for the great responses left for all the patient and understanding customers the world has. Keep up the good work, nothing like some rain to ruin a good sandals shopping experience! I naught two pairs today, they were open and happy to provide a discount for buying a second pair.

Mahalo! 💜

customer service was incredible here! shoes broke while on vacation and the employee was super helpful and kind. good selection of shoes at fair prices.

This place was locked up and I waited there for a half an hour to 45 minutes  for somebody to come back. There was no sign on the door or nothing to let us know if they were even coming back. I bought sandels and literally walked out and came back an hour and a half later to exchange them for a bigger size like I originally wanted but was talked into getting a smaller size thinking the guy that was helping me was a professional. Only to find out no they would not take them back and they said that they were too worn. So I bought the bigger size anyway but was totally disappointed in the way they handled this they definitely could've resold them no problem.

This is the sandels I bought both which one looks used to you? You could've offered me a discount I found the same pair up north at 20 bucks less. Don't try to blame it on your manufacture he recommended the smaller pair as it fit better that's poor customer service on your part and the fact that you have other reviews complaining about nobody being there during the middle of a day says it all! Mahalo!!!!!!

I was shopping in store in October 2022 whilst on holidays from Australia, the hour may have been slightly different to what is advertised but  that’s ok cause the service I received from the owner was amazing. Couldn’t have asked for better assistance.

Dimitri

O' My Sole

Came here to try and buy some Birkenstocks which surprisingly are hard to find in Hawaii. Amazing selection so I bought a couple of pairs! However not sure if it’s this place or just the US in general but Birkenstock prices are crazy expensive. Paid $160 for a pair whereas I’m used to paying around $80 in Europe! (Just a heads up if you’re coming from outside the US)

This place was tucked away on level 2 of the mall. Love all the options. They did not have the vegan option in my size unfortunately but I settled for another design. The lady helping was so kind and I was happy to be supporting this small business!

What a wonderful business! The staff was so helpful. They had what I wanted at a great price. If you need some foot wear in Honolulu please support these awesome folks. I can’t wait to wear mine out and go back for another pair.

Really great selection of Birkenstocks and great customer service

Very good selection of Birkenstock shoes,  actually the best I have seen.  Bought lots of shoes but they would not offer even a dollar if discount.

Foot Locker

Staff was so friendly, after knowing my size, whenever they saw me holding a shoe they would immediately go grab a pair for me if there’s my size. The selection of shoes and sizes were great at least when compared to Seattle! I wanted a pair of New Balanced 9060 (which are unisex shoes) and they actually had women size with different colors! That’s something unimaginable in Seattle after I tried asking in many stores, even the New Balance store themselves.

I got my son limited edition hoodies which located all the way to the back near their back room, and the guy who helped us were kind and friendly.

Someone used my credit card for a fraudulent purchase. Store manager was able to identify the transaction and provide video to the police.

Where in Hawaii, my son wanted a new pair of shoes. So we walked around looking at different stores. And the price of shoes were just to high in price. So we’re walking down the street and I noticed that we had a foot locker so I said let’s go and look at their shoes. I would tell you to go here. The prices were just right in their shoes were perfect..

Big Sneakerhead. Good not great but was a good supply

Luxury Row

An amazingly vast number of shops, with couture designers' flagship stores as well as your local ABC Stores BUT again, just SOOOOO incredibly crowded.  It's a really nice outdoor walk along the strip, which is very clean, large sidewalks, and fairly friendly people/tourists, but would hope for better restaurants, I think they're lacking the number of restaurants needed to service all of us hungry people.

If there is anything NICE your looking for than the great thing is you dont have to go far. There are so many options here for who ever you have in mind. Have a great time loving in the people you love.

A luxurious strip in Waikiki that offers all the High end fashion, designer and boutiques that you could desire.

This is where most brand names are located. It’s located at the quite end of Waikiki for a reason. It’s relatively safe at night and less crowded. It could take 15-20 min walk to get here if you stay near the zoo.

If you are looking for luxury shopping this is the place to be.

Original Grail

Very welcoming, knowledgeable, and professional staff. They have a nice inventory of shoes as well. Cheyne helped me out and did a really great job.

Great environment, staff and location! Really outgoing staff and great collection of kicks for collectors! definitely coming back!

If you know nothing about shoes and their prices then you may think that going here is a good idea. Let me help you in advance. Don’t go here. I am a local reseller and in all of my years I have never seen prices this bad. I think that these prices definitely need to be fixed or else this store will go out of business.

Love this store, my bf and I come every week. Morgan, Pat , and Chris are the best employee

Nice selection. Very clean. And the sales people were very helpful and courteous.

Target

The store itself was fine. Good merchandise, great prices, and helpful staff. The third floor entrance, however, was filthy.  This was our first impression when we arrived and last impression when we left. It shouldn't be hard to power wash this overnight.

2 story Target! The escalators have a separate “cart escalator “, you have to try it! Maybe I’m just easily amused, I’ve never been to a 2 story target before. The store was well stocked, clean and organized. Starbucks was great too. Definitely cheaper than shopping at ABC stores or hotel markets. We had a very full cart of groceries, but you are not allowed to take the carts out of the store. We had to get someone to escort us to our car with the cart, and they acted like it was a huge inconvenience to get someone to do this. This was the only unpleasant part of our shopping experience at this Target.

The best price for the Hawaiian’s chocolate. I got most of our chocolate here as a souvenir back home. They have the best and cheaper price for Hawaiian Host and Hawaiian Sun chocolates. I purchased chocolates at ABC store they’re $2-$3 higher on individual packages. Pineapple drinks taste good also.

Target manages to keep this location clean and pretty orderly. Pretty consistent with the target experience at other locations. Customer service is very good. There's a Starbucks inside. The parking can be hit or miss, some areas of the lot have tiny stalls. The middle ramps are very narrow.

The aisles in several places are barely wide enough for two shopping carts to pass each other without banging against each other.

The escalators have been out of order on many of my visits.  The elevators, for their part, are not the larger kind meant to accommodate multiple shopping carts like the ones at Safeway on Beretania or at Sam's nearby.

They carry some products I like that I haven't found elsewhere, but they can be out of stock for months at a time.

OluKai

This is actually a olukai store they have things I didn't even know they made. There's a tall guy and girl that helped us and I mean helped. Cause of my big shoe size one of them was constantly having to run around to the storage area for that shop and get the shoes I was looking at. Sorry I got big feet but hey you know what they say about guys with big feet they got BIG SOCKS. HAHAHAHA

My brother bought me some beautiful slippers from here as a gift but they were the wrong size.  I went in to exchange them and the young lady working was great.  She was honest, friendly and knowledgeable.  The exchange was a breeze, she just needed an email address.  I can’t wait to try my new slippers.  I’ve heard nothing but great things.

I *never* go to Waikiki since I'm a resident of the islands but was excited to find this shop at Hilton Hawaiian Village so I could pick up a pair of shoes! I was so impressed with the layout of the store & moreso, in today's environment I was so impressed with the salesperson.  I didn't get his name but clearly he knew his product line, he was quite service oriented as the shoe I THOUGHT I wanted didn't end up to be my purchase.  It was a great way to end a crazy week of work with retail therapy! :)

Favorite sandals/flip flops though they make a variety of other shoes as well.

Will say that the shoes are definitely pricey but they are of good quality.

Used to wear rainbows before I found Olukai and despite frequent use, have held up well for years which is impressive.

It is a small store and will not have a lot of options that are available online. If you are wanting to try a specific design and size, call ahead to make sure they have it.

Located in the Hilton village shops, lots to eat and shop in the area though parking is not easy or cheap.

I walked so many miles in my Olu  Kai Sandals that I finally needed a new pair
Both the male and female folks working were exceptionally friendly-very kind helpful people-i left the store in my new sandals happy with not only my shoes but the kindness and customer service I experienced

Mejores servicios Shoe Store

Retail & Franquicias

Industrias

Partners

Recursos