Karsten's Ace Hardware

One of our favorite ace hardwares of all!! Generally always stocked up and ready to serve!! Great selections on merchandise and great friendly knowledgeable staff !!! My daughter likes the grey kitty that likes ro hang around on the counter and we've never been treated badly at all, unlike the Pinnacle peak/ Scottdale rd location that socially segregates and refuses service to paying customers because of their tattoos and work attire.....nope, no problems like that at this location, their all great! Thanks again guys for accepting   dirt covered /blue collard folks like us and supporting local trade business,you will forever have ours!!!

Was in a hurry and got exactly what I needed in one stop! Collapsible dog bowl, water, snacks, butane, sunscreen, and if I had needed, they had all kinds of stuff and feed for horses and dogs and cats, bike locks, last min camping stuff, OH! and don't forget all the tools and hardware!

A very well stocked hardware store with knowledgeable employees. Has a good selection of repair parts for your home.

This is our go to place for all of our equine needs. Staff is knowledgeable and friendly. They have the absolute best hay and variety of shavings. Plus an adorable store cat. If you’re lucky, she’ll jump on your shopping cart for a ride:)

We love Lucy!!! 🐈‍⬛

They had good decorations for the backyard patio. The employees were very helpful and kind

Ruggiero's Ace Hardware - Florence

Great store with a lot of historical flair. Although they have everything you'd expected for a hardware store to carry, they also have soo much more. They have gun ammo, decorations, bbq's, and a lot of other popular novelties. You can find just about anything here except groceries. I can't wait to take my kids.

Update Dec 12. STILL a great place to shop! Children’s gifts, greeting cards, tools, hardware, you name it.

UPDATE APRIL 2023. Brought visiting family in for a fun walk around and to pick up a few needed items. As always, well-staffed, well-stocked and a joy to look at the tons of vintage Americana. Visiting this ACE is to step back in time 75 years. A must-see.

We were in Florence visiting with a friend for lunch and on the way out of town spotted this ACE Hardware and pulled over because we needed salt pellets for our water softener. What a find! Even if you visit ACE just to walk around, you must! First, the location and the building. This was a lumber and hardware business back in 1914! How cool is it that after more than 100 years, it's STILL a hardware store. The building is listed on the Arizona register of historic buildings (se my pic). It's adorable. But inside it gets even better. Aside from being stuffed with everything one could possibly need, as are all ACE Hardware stores, and also loaded with plenty of helpful employees, it's also decorated to match its age. A real treat. On our next visit when we're not out of time we'll go back and spend more time perusing the aisles and taking in the atmosphere. Check out my pic of the hammer door handle that greets you as you enter. Too fun.

Great Service! Only hardware store I could find in town but they are huge and have everything you need.  People are so friendly and helpful. I needed starter fluid and carb cleaner to get my quad going, and they had it!

The store was warm, welcoming, and had a wide variety of fun stuff. There’s screw selection went clear to the ceiling. I wish I had my phone with me to take a photo. They also had the 2 x 2 lumber I wanted. I got a cute hat and my hose repaired items I needed five stars for sure.

This store was awesome for all the decades it was True Value. Pretty terrible now. Whoever this "Ruggiero" is...totally managed to ruin this store and Coolidge. Its even worse in Florence because this is the only hardware store locally.
Bad store...stay away unless you're desperate......but then still lower your expectations.

Walmart Supercenter

I usually use the delivery service via Walmart plus  the lack of care is getting out of control the orders are always late by hours and the food is never fresh or quality they’re so careless  truly shocked by the lack of care I was refused a refund and told it didn’t matter if the order was late or food was fresh because it was received?! Huh truly spend your money elsewhere these corporations do not care about you

This is one of the nicer Walmarts. Spacious, clea, and well staffed. It seems that they also have a gas station! 🤯

Parking lot is a little confusing for someone who does not frequent this site, but it is not too bad.

I went into the store to get money that my uncle sent Walmart 2 Walmart for my daughter for her birthday the lady at then service desk (I think Jim) was extremely rude made me write down the reference number and then try to force me to write down my phone number down for as well and got extremely pissy with me when I told her I wouldn’t write down my number for her and that she could just enter it into the computer. I gave her the reference number, my name the senders name and my phone number and she refused to give me the money because I didn’t know for sure how much my  Sepideh uncle sent for my daughter. So I asked for a manager it took me asking 7 times before she actually called for a manager and when this manager came over he was rude as well like customers don’t even matter in this store and told me if she wants me to write my number down that I have to so I told him I want the store manager or assistant manager and while we were waiting (Jim) was still being extremely rude telling me I must be poor to be receiving money from someone else and told me that I should feel privileged to have someone like her serving me. And once the maneger Sepideh came over she didn’t care what I had to say at all she took the cashiers side with out even hearing what happened so much for customer service at this store.

Great Walmart! ✨ So clean, full of all the extras (auto shop, Burger King, etc)!

It is a MASSIVE location. The arts & crafts area is amazing because of the affordability (well, for most things). The tool section was a little small, but it had the Garden Center as well as paint & fishing supplies! It’s really like a mall all in one store.

Definitely a cool location!

Wow, first time at this Wal-Mart in over 3 years. Two helpers at the self check-out were cleaning the area after each customer. I love that! It is so gross to be checking out and everything dirty and sticky. Not at this store. The store was clean and well stocked. I spent 100, and walked out with so much more than I do at my usual Safeway. The prices were sometimes half what I pay at the grocery store. The produce was also fresh, not expired or over ripe. Kudos to the staff and mgmt:) I will be back often!

Hayneville Ace Hardware

Not only is the customer service awesome I can find things I need at an affordable price!

I go to this Ace all the time. However today when I was at the store purchasing over $100 so I could get my $20 off coupon. The coupon did not apply for some reason. The cashier, Alfreda, was so nice and called corporate to figure out why. Needless to say after 2 hours of waiting and no help from corporation. I had decided to just leave the store without my items. The cashier called the store manager to see what he could do. I got my $20 off with the manager and cashier's help. I would have give the store a 5 star, but the corporate office was not helpful in my situation at all. So for this reason they got 3 stars.

Friendly kind and very patient customer service love my ACE

Awesome customer service. Great Experience

Awesome staff always willing to provide assistance & great selection!

Strength's Ace Hardware

People were nice, helpful, and great.. store was clean, and well stocked.. had every thing, and more than what I needed.. also my ace coupon from Colorado worked.. thanks ace, will be shopping here again..

06/22- well staffed, and always well greeted.. had everything I needed for my garage door rebuild project, and besides well stocked, and staffed; easily priced for the current state of things.. will be returning again for my next "to do" list shortly..

09.09, still great family owned operation. Excellent customer service. Always have enough to for the project at hand, will return.

11.23.22, still well stocked, and pleasant staff as always. Did not have an electrical grounding block; but neither did anyone else in M.Ville.. will still be returning for other items when necessary.

08.15.23- don't know if it is maybe store revamp, or new ownership, or, i don't know; but tags on a couple of items I purchased were old?, outdated?, or at minimum wrong.. needless to say at checkout it was not 3 to 5, but sixteen dollars difference?.. guess I'll have to rethink payday..

Very professional and friendly really enjoyed my experience there

Didn't realize the store had changed ownership.
Anyways, they didn't have what I was looking for.

They are the friendliest business in town.  I recently had keys cut and they fit perfectly!😊 They are always so helpful anytime I visit.

Purchased high quality paint.
Staff very helpful.  Excellent selection of paint.

Ace Hardware Gilbert

I used to think Ace was very convenient and good. I have now changed my feelings about them. This is the second time I've had to take my propane tank back because it's been faulty. I was told this time. I had to pay for another one even though he tested it said there is propane in there in the valve's bad. That's not my fault yet they said that's the way they do it. And I have to pay for another one I will no longer shop at Ace any longer now forced I go back to home depot or Lowe's. Horrible customer service and that's completely idiotic.

I had a horrible experience with this Ace Hardware. On 9/05/23, after trying to start it (it wouldn't start), I dropped off my 22 year old Stihl HS-45 hedge trimmer. I explained to the employee that it had been run in years, but I wanted to get it running again. I asked them to call before making repairs.

On 9/29/23, I received a call saying it was ready to be picked up. I picked it up and paid $47.03. After returning home, I tried to start it. Not only wouldn't it start, the throttle trigger was "gummy", so back I went to the store that same day. Why would they "return" a non-functioning trimmer?

This time, they kept it until 10/25/23 when I received a call saying it was ready to be picked up. When I arrived at the store, I asked to speak to the owner who happened to be there.

He tried to avoid speaking to me, but I insisted. I asked him why it had been returned in a completely non-functional state and why it had taken so long. The owner had no explanation for the fact it wouldn't run and blamed the delay on the difficulty of getting Stihl parts. After paying $138.23, I asked the owner to have someone start it.

This is where it got comical. The owner tried starting it for 8 to 10 minutes and when it finally started, the trimmer blades were seized. He then used a tool from his pocket to break the trimmer blades loose, which helped a little, but the blades seized again after a minute or two. Without saying much, he handed the trimmer to me.

I told him, it was clear that it needed more work, but I had no intention of allowing this shop to work on it anymore. I told him that I was going to write this review and his only comment was, "Be sure to write that the trimmer is 22 years old." I replied, "It's a Stihl!"

I asked for some of my money back and he refused. As a result, I disputed the credit card charges. Most of the employees are friendly and helpful, but the owner has no concept of customer service which causes a few of his employees to follow his example.

I'll never go back in this store again. I'm guessing he'll write a cranky response and blame the whole thing on me. That's just the kind of guy he is.

Always excellent customer service!!! Everyone no matter what they're doing, greet you with a smile and help you find what you're looking for. I love the Ace hardware located on higley and Guadalupe.
I actually drive out of my way to go there because of the wonderful customer service.
L. Barr
Gilbert Az

Went there to get a lawn mower blade sharpen. The young man that does it was busy doing  another job but took the time (5 minutes) to take care of me. That's customer service at it's finest. Chatted with the manager who was near by doing another job, he was pleasant as well..

Good place to go when you need that odd bolt or nut 🔩.  Everything you need for home improvement is in this store, electrical, plumbing and much more…..        “great customer service” in pool

Anthem Ace Hardware

Love this store, always someone looking to help you find what you need and really friendly.

Ace hardware has most things I need! I love to go to the check-out isle and there is a bunch of cool gadgets and soda/ice cream! I recommend this ace hardware.

Great customer service! I would suggest checking online before purchasing. The item I went in for was $5 cheaper after signing up for Ace Rewards. So I ended up ordering online and picking up in store 5 minutes later.*****

I love this place. I feel like I spend more time in here than I need to each time because there is so much to look at. I often find things that I didn’t know I needed. Maybe that’s the plan 😜. The staff is always friendly professional and eager to help. It’s like this every single time. That keeps me coming back for sure. I’ll try Ace first to see if they have what I need, they usually my do, and then I’ll look somewhere else if the don’t have what I need. Oh yah check out their Christmas decorations this winter too. Thank you

I was in this afternoon to get something to kill the pack rats that I have been battling on and off for 6 months. I have bought several bags of the logs and I wanted to speak with someone and get some advice on what I should try differently. The young Man spoke up honestly saying he didn't know anything about killing the rats. I appreciated his honesty and asked him if he could call someone more experienced on his radio. He did so and I waited for 15 plus minutes and he never came. There are only a few people in the store it was 530pm.

Rod's Ace Hardware

Sold me a faulty bike pump and now I get to walk over a mile home because they sell you faulty tools. Was quick to refund and didn’t seem sympathetic in the slightest. I called and asked if they had the mini hand pumps they claimed they had three available. I get here to find no hand pumps only foot pumps. Thanks for ruining my night.

I found the level of employee engagement to be harassing. I was in the store for 20 minutes looking at different rubber pieces I could modify for use on a 65 year old car restoration project. I had 5 different employees ask me if I needed help, the last one being the store manager. I stated that I was frustrated that 5 employees had asked me if I needed help, and the manager lied stating there was only 3 employees working. I counted 1 male and 3 other female employees on my way out of the store.

Rod's Ace Hardware is a "home owner's best friend." Always very friendly and helpful service when you need a random bolt, nut, screw, nail, etc. They will help you find it fast! Also plenty of other items you'd expect in a hardware store. Rod's has had just what I needed many times now.

Very helpful and friendly staff! Also, it is an excellent source for "home improvement," which is close to home.

Bought some tools and was informed I couldn't use their bathroom. They really care about their customers.

Due to improper management, zoning, and loss prevention procedures numerous food and facility safety hazards persist in this store.

Empty product displays are used to fill space where stolen merchandise packaging is discarded and ignored by staff. The staff themselves will regularly open products and mark them on clearance for themselves. Merchandise is regularly primed to be stolen using overstuffed shopping carts with high price point items in plain sight of management and loss prevention.  The thefts are carried out by known, repeat offenders, and this is facilitated by poor hiring standards that promote gang infiltration throughout the store.

This location is a loss leading store and a prime candidate for an inside theft ring organized by a group like the Simon City Royals or Gangsta Disciples. Several of who work throughout different points in the store, and I would assume management.

Overstocked merchandise is strewn haphazardly on carts, at workstations, and on the floor. Bait shrimp are left to rot on the shelves. Freezers regularly malfunction and thaw leading to massive waste and food health concerns. Produce is improperly stored and exposed to fungal and bacterial contamination at the risk of employees and the general public.

Raising concerns and whistleblowing is met with retaliation and immediate firing. There is no functional HR or sincere employee representatives in management.

The General Manager is cruel, inefficient, and creepy. Incapable of taking responsibility for the corrupt environment he has created, he places blame on the employees that he harasses and mistreats. Regularly threatening their livelihoods and targeting them based on hardship. This is a person whose idea of a good work ethic is remembering to iron his silk shirts, jnco jeans, and pretending to be a member of the Deftones.

The Assistant Manager is inept and absolutely clueless about what to do with his hands but eat Michelina's meals with them from a trough like a Captain Planet cartoon villain.

Looking at either of the two you can see that their hardwork and years of experience have culminated in impending Diabetes Type 2, and likely a criminal investigation at some point.

Use to be a nice store but frequently messy- not sure if it's the customers fault or just not enough employees to keep everything clean. They do have the nicest employees.  I hate self checkout and can't stand when they don't have a cash option

Simple, convenient, and easy to navigate super-center  with a wide variety of goods to choose from in various departments. Helpful, friendly staff and a well-organized management team make this one of the "better quality" Walmart stores on the gulf coast. The only suggestion I have, would be to open more register lanes to reduce the backed-up lines at the self-checkout areas. Overall 4/5 stars

The OGP absolutely sucks. Of my 13 items ordered, I received 10. They claimed 2 were unavailable and 1 they charged me for but failed to give it to me. I went into the store and grabbed the 2 items they said weren't available. I'm going to assume the shopper just didn't want to walk to the other side of the store..
As for the $30 bag of dog food I was charged for but never received, I'm waiting for a refund and will have to make another trip back for it.
I rarely do pickup orders, I only did because it was convenient for my situation. Thanks for making it completely inconvenient.

I have been to this location many times and had good experiences and multiple times. The staff always seems friendly and willing to help. Like most walmarts they have a wide variety of just about everything you can think of. This one in particular seems to be a very well stocked. Overall a good experience here.

This was my first time in the Wetumpka Walmart. Stopped through while heading to the casino. I typically frequent the Neighborhood ones but this one was nice, clean, and well stocked.

Loved the convenience of the store and how neat and clean everything was. The employees were professional and helpful.

Hi! It's hard to get my milk out of your  refrigerator. There's NO HANDLE  to open the door. It's been this for a while. Can you fix it, please? Otherwise, I can find what I need no problem. Light on cash register  says we are open.  When I got there, there was no cashier.  I saw two workeres on the other side of the register. I was calling, who's ever line I was in,I figured  they couldn't  see me because I was short.
Then the guy told the girl I was in her line. She still took her time getting to her register.

Came in Sunday afternoon around 2 to buy a present before a birthday party. Waited in line for self checkout while about 15 employees just walked around doing absolutely nothing.

The short burnette white lady who was helping people by the entrance in front of the Mapco side brought another woman in front of us because I'm assuming their machine stopped working. It's fine, I didn't mind, she left and I went up and started scanning because the kiosk became open, the employee  yelled at me that this guy with a buggy full was next after I had waited in line. I said no, I was next in the line and I'm in a hurry. She started arguing then gave me the worst attitude when I was leaving and very snidely told me to have a "beautiful day". I was obviously the next in line and it was already taking way too long because people were having to check themselves out.

If you have this many people walking around maybe throw them on a register so we don't have to have interactions like this one. And maybe don't hire people like her if she hates her job so much. You shouldn't have to make people wait, let alone yell at them for literally no reason.

Went through self checkout. Only had a few items. Used register nearest door so I could be seen. Leaving, I had my receipt visible in hand. The man asked to see my receipt and took it out of my hand.  Didn't even look at it. Handed it back. IF YOU DON'T TRUST US TO SELF CHECK OUT. PLEASE REMOVE SELF SERVICE LINE. I AM FRUSTRATED.

Need to have many more cashiers open.  Nobody wants to wait to pay.  We are not your employees.  We will not use self checkout if we have many items.  There are always employees milling around doing nothing, but don’t open cash registers. Don’t be surprised if customers walk out with full buggies without paying, especially since your greeters do nothing but stand there.  Wise up!

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