Walmart Supercenter

I’m so angry! I went to buy a large amount of sweet potatoes for a family function. As I sat in my line having the young lady ring them up! She rang them up at $1.44per pound! The sign stated $1.44 each! After she told me I was wrong at that price….she stated per pound an I was again wrong not each! I went a took a picture, she called the manager over who said I COULD NOT HAVE THEM …at that price because there was no way to ring them up.
Told me to leave if I didn’t want to pay the correct price.

Horrible customer service from Crystal at Auto Center. Came in 8/12/23 to do a warranty on a battery I had purchased before. Crystal said she couldn't do the warranty exchange because it didn't show up in the system. So I asked why it's not coming up and she accused me of stealing it. She was very rude and unprofessional.
I contacted Walmart corporate and they said they would talk to her.

Today 10/7/23 I went in to pick up a battery I purchased online and do a core return. The people at the auto department referred me to customer service at the other side of the store. Customer service referred me back to Auto dept. Seems like no one knew the process to pick up and do a core refund. The auto guy called in the supervisor Crystal. Crystal approached me with a smug look, looked me up and down and said "what do you need". I explained to her I purchased a battery and needed to do a pick up and a core refund. With attitude she told me she couldn't help and that I needed to go to "pick ups" next to the grocery dept. I then asked her why her attitude was bad and that she needed to tone it down as she works in customer service and no one is giving her attitude. She then proceeded to tell me she didn't have to do anything. Then I asked her if she remembered me and if she got a call from corporate on customer service. She laughed and left.

This type of behavior is unacceptable, this is the 3rd battery I purchase from this location and the customer service from Crystal is rude and disgusting. I would of been fired if spoke to customers like this at my job. This speaks very poorly of Walmart and how they treat their customers as Crystal represents Walmart whenever she is wearing the uniform.

Seems like the only remedy is for me to stop buying batteries from this place. As management will not do anything to address Crystals attitude.

I was able to complete my order through Zack as he was able to do the core refund.
Unfortunately the damage is done and I am done with batteries from Walmart.

This is honestly the BEST Walmart I’ve ever been to! It is clean, organized and has an intense variety of items. Surprisingly there was more than one employee at the check out registers. The employees that we did interact with were extremely friendly and sweet! Overall it was a wonderful experience to shop here!

I have a love hate relationship with Walmart. I am here at least a couple of times a week. I go for the low prices, but don't like the lighting or the crowds. I will continue to go because of the process, although I cannot believe how high Fritos chips have got. A couple of years ago they were $2.50, now $4.49. I'm not buying anymore of those!

Walmart is my favorite one-stop-shop. They're prices aren't outrageous, and they usually have what you need. In the event that they do not, I recommend using their wonderful app! Super user-friendly, and you can find what's not in store and have it shipped to your front door.

Mesa Ace Hardware

Convienent location in shopping mall with other stores along with grocery store .  A nice, clean hardware store providing all the equipment, point and necessary tools and products one is looking for.  Helpful employees are there to assist when needed.  Fast and easy to get whatever you need.

Always helpful and knowledgeable with suggestions on whatever my needs have been.  I can walk in the door, be greeted immediately, and asked what they can help me with.  It does not matter what time of day I arrive, the staff is always attentive and helpful.

They have a large stock of items a bit harder to find.   Bigger stores stock, new products,  with replacement parts for those products.   Ace stocks parts for older products, you know,  the stuff we bought 10 years ago.  If you can't find it, try Ace Hardware.

The employees are always helpful finding whatever I need to complete a repair or project

This store is absolutely amazing! They are always helpful and today I was in a huge bind and the store manager Chris went out of his way to help me figure out my car key situation. He didn't have to do what he did, but he was helpful just the same. I appreciate this store because it feels like they care immensely for me and their customers. Please ask for John if you have key issues. He also has resources to help with other things. In general, I always feel like part of the community when I ship here. Best decision thai AM was to call ahead and let the manager help me solve my problem. Thank you, Ace!

Kabat's - Crismon Ace Hardware & Sunscreens

I bought a Mr Heater propane heater on Saturday. 10/28/2023, I took it the family in need of it. But was the wrong item. So On 10/30/2023 I called the 2 nearby Ace Hardware stores to get a refund. I was told the other Ace hardware stores cannot issue me a refund. They said, I have to take it back to the Kabat's mesa store. Which is 25 mins from where I live. I took it back to the store was told at the front of the store to take item to the back customer service counter, I waited in line and was told take it back to the front cashier if you want a REFUND!! I did, waited stood in-line, when the cashier called for an override for a return. I was told by cashier and Alex that I couldn't get  the refund now cause system is down. He said come back tomorrow. I told him I couldn't do that. So, I left it at the store and Alex said he would refund it and call me when he gets it done. It is now 4pm I called the store to see why I haven't heard from Alex or the Store. I called and was told that he went home for the day and to call back in the morning. I don't have time to call tomorrow I have a 12 hr shift the next 3 days. This is totally nonsense. Poor customer service. A lot of run around when I bought the item on line through the website. No consideration of my time and travel!!! I was put on hold and no one answered the phone I called back and was told again can't do it. Only Alex can....at this point I am PISSED! After this is resolved I will never go to any ACE Hardware stores anymore. My refund has not been made and I have to keep waiting.

They have the BEST customer service ever.  Their employees are so helpful and know what they are doing. They’ve helped me several times with projects I am working on. This is the only hardware store we use

This is a huge ace hardware, I love it. They had so much stuff that other ace hardware‘s don’t normally have. The staff was super helpful and nice and we were just laughing about how many options they had. Pretty good prices, a little expensive

As a large corporation rv park, with many parks throughout Az my encounter at the Ace Crismon store has me thinking, that this Ace may not be the store for us.  I encountered a person wearing a badge with the name Eric on it. I could also see the shopping cart with the T12 bulbs I requested in the backroom. The younger salesperson attempted to assist me but was sternly told to leave it by Eric who was currently helping another customer. Waiting for 27 minutes this person  Eric Store Mgr came over to me. First, he said derogatory statements about another employee who  I knew about what he had to deal with about orders being sent to his store and how this person didn't know how to properly order Materiels These statements were not something a store MANGER should be making to a customer. Eric should not be a store manager not with his attitude towards other Ace employees and specially not towards customers.  During checkout with Eric he dropped several boxes and said nothing to me. For me and my corporation I would not advise any body to shop this store as long as Eric works there.

I bought a Stihl chainsaw a month ago. All 3 guys working there were very helpful. Crimson Ace Hardware is my ace store!

Idaho Lumber & Hunter's Ace Hardware

You all had a variety of the one item I was looking for. Also, a great sale was happening AND you allowed me to use my $5.00 coupon with the transaction.  Very honest and great company.  Thanks for being here in wood River valley!

Love the awesome customer service and friendly help here, they also have a wide selection and great pricing saving a trip to Twin Falls.  The new owners are true community people and have made this a great place to come and looks like a great place to work!!

I’m 14 months into construction on my house and I must say that Ace has been invaluable - Todd sourced a unique piece of equipment for a friend who wanted to gift me something; Angie is awesome and remembers my name and always has a smile and last week I met their son Cash at the register - there is nothing like buying from a family-owned shop. I’ve had nothing but great experiences there (yep, even with returns when it was MY goof up). I can Amazon a bunch of stuff, but not my hardware needs. Nice to have great folks who you can rely on - It’s why we live here!

One of best Ace Hardware Stores I have ever been too! The workers are always ready to provide help and assistance! The owners always greet you with a smile and are always so welcoming! Would 10 out of 10 recommend!!

I have known the owners of Idaho Lumber for years and they are salt of the earth people.   They are, and have always been, hyper focused on Customer service and integrity is one of their inherent core values.  Todd and Angi run an extremely professional business and it is apparent that they make decisions based on the Customer's experience as well as the satisfaction of their staff.  They have a true passion for serving their community.  Can't say enough great things about the owners and the exceptional business that they are running at Idaho Lumber!

Pinnacle Peak Ace Hardware

Very helpful sold folks. I think they have more staff ready to help then Home Depot. They have great selection of bolts and had a grade 8 for heavy duty stuff.

Unreal!  The owner is unbelievably nasty.  I placed an order on-line and wasn't sure if it went through so I called to check.  It wouldn't have taken more than one minute to confirm the order but he hung up on me AND cancelled my order as well.  Have shopped there for five years but NEVER AGAIN.  Luckily I called Lowes.  They were super helpful and actually sent the manager out with my order.  He even took the time to put six 40 lb bags of water softener salt in my garage next to the water softener.  Lowes will have my business for all future needs.  My advice to customers is to avoid Pinnacle Peak Ace Hardware at all costs to avoid being treated badly.  Lowes is the place to shop as they value their customers.  Obviously Pinnacle Peak Ace doesn't and I hope they lose their franchise.

Used to love this store but the male owner is nasty.  I called to check if my online order had been received and he was incredibly rude.  I've heard rumors about him in the past but this was uncalled for and ridiculous.  He needs mental health care for sure.  So many other options I can't imagine for why anyone would shop there.  I sure won't and now glad my online order didn't go through.

I try to shop/give to small local businesses- the last two times I have shopped at this Ace I’ve been disappointed.  Short staffed and short on supplies.  Also missing a helpful can do attitude from some of the staff- don't feel appreciated as a customer unfortunately.

This is one of my absolute favorite stores in the area just because they have so much cool, fun and useful stuff. The owners are very receptive to feedback and the staff is delightful.

ACE Hardware

Been coming here since I moved in, I needed something and the employee went out of his way to get me what I needed despite it being out of stock when I got home and used the product it worked for exactly what I needed it for and the chocolate bar was a good bargaining chip for my lady, it's hard to find people who go out of their way like that it's harder to find it in a chain store I'm glad I'm not too far from this store as I will come back for more years to come

Impressive selection on plumbing items priced well for a hardware store

Has the best selection of accessories in the area for a bunch of different tools especially Dremel products. Lowes in Twin falls can kind of compete with their Dremel bits but overall this place has them beat. They also carry chemicals you usually can't find at the other hardware stores including 99% isopropyl alcohol by the gallon. All that on top of great customer service make this the place to go for anything hardware

Love this place I swear and they're everyday! Lol

I like having just a hardware store in town

Paul's Ace Hardware

We went to get our knives sharpened. Highly recommend the knife sharpening here! Every employee was super nice and friendly, and it was nice to see people enjoying their jobs. The check out lady even gave us a discount for a promotion they were running that we didn’t know about. That type of service guarantees our repeat business.

This is a very well stocked local hardware store. Much more convenient than hunting through miles of Home Depot. Staff were very easy to find for assistance. They have a little of everything you need from landscaping to plumbing repair. Good selection of tools and renovation type hardware.

Looking at the price match policy no where do I see that I need photographic evidence of the item at a competitor. I came in after seeing a multimeter in stock at Home Depot. It was the same item as in stock at Ace with an almost 10 dollar difference. I was told to leave and bring back a picture and their website wasn't good enough. So I left the tool with cashier with a smug attitude that smiled at me as he informed me to go take the picture  of the multimeter and bought it at Home Depot.

Always excellent! I am so glad we have this smaller local shop to run into when I’m doing a project. I have no idea how they can always have what I need no matter how random of an item. It’s also clean and organized and there are so many people to help and all of them are experts! Everything from my car remote battery being changed to a specific spree paint primer and I’ve been 100% happy with their recommendations.

Salt for the water softener is a breeze here and they’ve helped me many times with getting it into my car.

Make sure you sign up for the mailing list because you get excellent coupons.

Thank you again for having this amazing store right here.

I have been to this location many times at this point so have had the opportunity to check out most of the departments.

They do have a bit of everything within reason for a smaller hardware store. Good for the last minute needs or the oops I forgot something at one of the warehouse stores.

The one section I was disappointed with was sprinklers. Selection is very limited however they do have many of the plumping type parts and a full compliment of PVC plumbing fittings.

The paint department also had what I needed although I was not able to get the 9ft tape film I was looking for but all in all I have been able to grab most of the things I have needed.

They also have a small number of power tools, drill bits, saw blades, etc.

Not to be left out, the nuts, bolts and screws section is fairly large although you won't find the specialty items found at one of the big box stores.

I will say it has been hit and miss with staff. Not that anyone is not friendly or helpful when available but there have been a number of times where help is tough to come by.

All in all they do come in handy and are close by so worth stopping in.

Kabat's San Tan Ace Hardware

This store had more available than I expected, a tad pricier than say Home Depot, but they do have items that we are unable to find elsewhere. This is the only shop we can find our preferred weed killer: Kill•Zall. Very effective stuff.

Definitely not the cheapest but definitely the best customer service. All the employees are knowledgeable and very helpful. Never had a home improvement they couldn’t help me problem solve.

This is the closest Hardware store for miles. It's not massive but has the majority of little house hold items a person would need. It's also small and friendly which is always a bonus when needed a hand with something. We were able to find the Air filters we need to change out for winter and all is well. With the receipt I was able to return the one filter because it was the incorrect size. The process was simple and easy. We will be back to do some more shopping for some small household tools and supplies.

Great friendly and helpful staff and great place to pick up hardware compared to the large box store like HD/L.

Very friendly and helpful staff. Large inventory for a medium size store.

Rod's Ace Hardware #2

I’m leaving a freaking review here.  Unbelievable!  I came in looking for a hand held scrub brush and all they showed me were dish brushes.  “ You don’t have a brush bigger than that?”  “No, sorry”.  I can’t waste my time anymore.  I tried to give them my business, but really? No brushes to scrub a floor with?

Unbelievably horrible customer service. Needed a small item. Was rudely told by the female behind the counter that she couldn't look up anything and then directed me to an older male employee who after I showed him a picture of what I was looking for off of their own website asked "what do you want?". I guess the picture, part description and part number were not enough for him? He then pointed to the rear of the store and sent me on my way. After not being able to locate the part, and being ignored for 20 minutes I decided to leave. I went to Dave's Ace Hardware where I was greeted upon entering the store and the moment I entered the isle an employee was there to help me with all of my questions, even looking up the item on his phone, which apparently the employees at Rods are incapable (or just too lazy) of doing?  Judging by the number of customers at Rod's compared to Dave's I see why the latter is a better choice for your hardware needs.

For me knowing where something is or general idea is a plus for anyone in the store. To go up to a crew member and ask them where I might find something and them to reply with at least a idea, then to say "I don't know", or "I don't even think we have those" without even double checking. We'll I can say with total honesty that has never happened to me and happy that it hasn't. Thank you Rod's you have a great crew and awesome team.

My order was cancelled immediately with no reason listed, all within 5 minutes of purchase to cancellation.

At Ace hardware I can get advice on how to fix a faucet and get help picking out correct screws and bolts. Excellent customer service

Everyone was friendly, even though they'd been through black Friday a few days earlier. I don't like that pricing is still going up even though the customers are doing the work the cashiers used to do. I didn't see a single cashier line open. It was all self-serve. That's great for fewer than 10 items but when I'm doing my grocery shopping and the total bill comes out to over $250 I don't want to unload my cart of everything thing I've just shopped for, stack it on that moving belt, scan my items, hope the computer can find the item, fight with opening those plastic bags, decide what can be bagged together, load it all back into my cart, and pay for it. I know the cost of living is increasing but Walmart has to be making big bucks by having just 1 employee manage 6-8 registers full of us customers who are paying the store to let us do all the work.

The lost prevention officer is very disrespectful and discriminating. I went there to buy a bunch of stuff for a puppy we are getting. Unfortunately walmart doesn't take applepay. He had cashier print a receipt of everything we scanned. Telling her we scanned more stuff Insinuating that we are stealing. The cashier watched me send
Zelle money to my husband but it was sent to the wrong accout. Not only did he say this infont of us but our daughter as well. It's comes to prove that any race can be racist. Instead of trying to figure out my payments situation I left out of disgust.

I want to give a excellent plus rating for Julie...the manager of the Vision Center. She has helped me with the frames I bought at the store multiple times to get them to fit properly...even though I only bought the frames at this store...I live in another city but this store had the frames I wanted. Julie goes above and beyond with customer service...she treats people the way she would like to be treated. She is a shining star in today's world of disappearing customer service. I wish her the best in all she does. She is a gem...I hope this reaches her superiors and she is recognized for all she does for Walmart.

I mostly use the pharmacy, and it's for a good reason.. The first day I transferred my scripts from Walgreens, Lorenzo, the tech saved me 50%!!!
The folks at this pharmacy genuinely care that you're getting the lowest price possible..
Great people
Great pharmacy

Online ordering and their current stock numbers are seriously off, but whose isn't. Love that they don't charge you the $6.99 fee for less than required minimum if some items are not in stock. Fast service and pleasant disposition.

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