Walmart Supercenter

Came to get new tires installed.  Took about three hours.  The person doing the work looked like he had not one care in the world, moving in slow motion .  Three hours.  That's 45 minutes per tire.  Never seen anything like it. Never coming back here for service.

I gave two stars because they were polite but my frustration was that they "can't" sell less than six wings when I only wanted four.. I would have been ok with it if I could have mixed n matched but then they said I couldn't do that either...  also on top of that they were moving really slow for having three people waiting to be asked/served, one lady was attending to the hot food while the other lady didn't look in our direction as she was busy do8ng something and not multitasking.. they need at least one younger person in that area in the daytime to move things along faster and again the lady seemed very polite so this isn't a personal grievance

Absolutely abhorrent the pharmacy will not fill your order unless you harass them. When you order something online for pick up expect  a long wait. I've spent twenty minutes looking for an item as workers are just walking bye. Never asked to help once. If you don't want to have one of the worst shopping experiences in your life don't shophere.

SCO Host was kind and relatable to issue I was having at the time, but other SCO Host just lost in her own little world without directing anyone to open registers - well, she was alright, too. LMAO I've done the job and know how it can be!

Well it's been a resource for merchandise that is convenient, dependable, and the doors are open in times of crisis, providing supplies as needed for our community

Ace Hardware & Rental

Harper is a Superhero!

I have come to recognize the individuals at ACE Hardware, adorned in their distinctive "Red Vest," as veritable superheroes equipped with an extraordinary set of skills. Recently, I encountered a perplexing challenge involving a retaining clip. So I drove to ACE Hardware on Shea and Scottsdale Rd and bought a specialty tool for retaining clips. Despite my initial attempt to resolve it with this specialized tool, the complexity of the task became apparent, and even the most robust individuals in our office could not decipher its intricacies.

In my pursuit of a solution, I revisited ACE Hardware and, to my utmost satisfaction, encountered a remarkable individual named Harper. I am inclined to believe that his nametag should rightfully read "Superhero." Upon seeking his assistance, Harper adeptly rolled up his sleeves and successfully extracted the elusive retaining clip within a matter of minutes, salvaging the day.

ACE Hardware stands out as a haven where consummate professionals, akin to superheroes, are poised and prepared to offer unparalleled assistance. Their proficiency and dedication make them unequivocally the best in the industry. Harper was truly SPECTACULAR.

Ace hardware is the all America store where they go the extra mile to hold onto the local business feel. I went online to find a good coffee maker. I was met by Eric who went way and above in locating a sister Ace Hardware. He wrote down the address and was what I called an AWESOME Ace Hardware Ambassador. I would like to single out Eric as a wonderful example of true customer service.

Unfortunately my normal ACE hardware on Union Hills & 19th Ave was out of the item I needed. They were so kindly to direct me to a location that did. Well to my surprise I drove out of my way to purchase an item at the location on Scottsdale Rd and Shea. This location was EXTREMELY humid and blistering HOT. I was bit by several mosquitoes. I had to have a key made in the back. I could barely breathe because of the uncomfortable temperature. I felt sick to my stomach, so I had to leave. This location should be shutdown for unbearable conditions of heat exhaustion. I will NEVER go back to this location again. I would rather wait for the item to be ordered at my local Ace hardware where there is air conditioner and enjoyable shopping experience and not being bit by bugs.

The short bald man working the register at 11.30 Monday October 23rd was very rude. Maybe he should work on his people skills

On this visit I was looking for specific lighting fixtures and accessories. I found what I was looking for and resolved the project I was working on. This was easier than I expected.

Creola Ace Hardware & Lumber

This is my second home. Staff always courteous and helpful. Pretty good selection of whatever you might need for any repair. Also for new construction...got everything I needed to build this

They have 40 feet of nuts bolts and other hardware, seems to be well organized.

The prices were great on paint. The girl who mixed it was super nice. Store was neat and clean.

They have an insulting AI system as part of their self checkout that constantly wrongly accuses you of trying to steal items. It is an outrage and the height of disrespect for the morons back in Bentonville to subject honest customers to this idiocy.

I ring up the first item and try to bag it, but the bag won't open so I have to get some saliva on my fingers to open the damn bag. Then I put the item in the bag, but now it alerts the associate because it thinks I stole something. Now I have to waste more time waiting for the guy to come over, and when he gets there we both have to watch a playback of a closeup surveillance video of me doing exactly what I described above.

Stop treating honest people like criminals or you will start losing business.

Just ordered almost $200 worth of groceries, I am pregnant and need to use their grocery delivery service. Everything was going great, until my groceries were stolen by the delivery driver “ Gabriella “ all I was given was this photo, for confirmation of my food being “ delivered “  Walmart if refunding me back, but I am considering filing a police report, as this is bizarre behavior by the Walmart staff. Have never had this happened before, and am disgusted by this persons lack of conscience.

I shopped at the store last night for the first time. It was a typical shopping trip except for the fact that the milk section looked like a ghost town. I had to talk to 3 different associates (one of which was a front end manager) before I found someone to help me. A young man named Daniel was working hard quickly stocking the cheese section when I walked over to him. I asked him the same question that I had already asked 2 of his co-workers. "Is there more milk in the cooler that hasn't been put out yet? I know you might not know the answer because that's not your job, could you please tell me who CAN help me?" He didn't ignore me, he didn't walk away, he actually helped me! The best part of the interaction was that he did all of that without without treating me like I was a bother to him. He was very nice and polite. Thank you again Daniel for being the only person willing to help.

I wonder what the owners of great value and or Wallyworld pizza's look like...✌🏻

This Walmart is one of my go-to supermarkets for more than just food. Clean well stocked and carries an amazing array of products which makes shopping there very convenient

Paul's Ace Hardware

Been shopping here for years. I ride a motorcycle (as was evident by the helmet in my hand). Apparently they think a frequent customer is now a thief and told me to leave my backpack with them. Absolutely not. I don’t patronize establishments that believe I’m going to steal from them. Furthermore  If you don’t trust me, with all the security cameras and personnel doing loss prevention to shop. Why on earth would I trust your random employee with the extremely valuable contents of my backpack with zero supervision. Went to Home Depot without issue and got the item cheaper. I prefer to shop local but not at the expense of being treated like a criminal. Won’t be back.

Ace is definitely the place that this girl shops. The other two big chains do not have near the customer service that Ace has. Everyone I’ve ever worked with there has been very helpful, but honestly I try to go Monday, Tuesday or Wednesday. Those are the days that Kris is there. He has unbelievable knowledge and has been a lifesaver for me a couple of times. They are lucky to have him.

Had what I needed and helped me find it. I don't mind paying a little extra for personal service. Mr. McAllen and Mr. Steele were both very helpful.

We really love this place. We go a few times a month and always have a great experience. The employees are awesome and very helpful. And always so kind to our dog Zoe!

Always excellent customer service here, tons of help available if you want/need it.  If you want to talk to a person or need any help at all, go to Ace Hardware instead of the big box stores.

If you need a little plumbing part or something similar for your 1970's home, as an example, Ace will more likely have it than Home Depot.

ace hardware

Okay as I entered the store I was greeted by the cashier ... I made my way down the isle a group of people in the paint area asked me if they could help me with anything. I told them I was looking for stainless steel nuts and bolts... they told me what isle and what area to look in ( and the information he provided was correct)  all very helpful very friendly. So after digging through multiple bolt bins I was able to match up what I needed.apparently customers had placed incorrect bolts back into incorrect bins or vice versa. so that means I may have pulled a bolt out of a bin marked One price that was actually from a bin that was another price. This happened to several of them as I was going to make a small decent size purchase. When I get to the cash register the clerk who was friendly told me I needed to get the price for each one of the multiple different size bolts I had in hand from each one of the bins. I asked her y'all don't have a chart like home Depot and Lowe's does? The answer was no the price was written on the bins. I said so you don't have a way to tell what each one of these different ones cost? She said no that the price would have to come off of the bins. So instead of me trying to educate her that the bolts in my hands had came from different bins that were mixed with different bolts from other bins and not knowing what bolt went to what bin and what price.... I simply told her I hate that you miss this sale. See this was stainless steel it wasn't cheap junk it was overpriced and I was willing to pay it to be able to get what I needed .....gas is not cheap ....from now on I will simply go to home Depot or Lowe's... no, my no longer shopping there will not hurt their bottom line at all ....they won't even notice I'm not there but my reviews if you check my listings has over 227,000 views.. somebody somewhere is looking at what I'm writing and you have as well .....don't go there ....don't spend money there... don't shop there .....go to where they can get it right and you didn't waste 20 minutes matching up overpriced bolts just to be told you need to go back there and do my job and find a price ...she was very friendly very professional but this is just how it has to be I'm not going to pay overpriced prices and then be told I have to do her job too. Also on a positive note the store was very clean and spacious so why not five stars ? it's simple I don't work there.

Well stocked with very friendly and helpful staff.

I don't always like to go to the super home improvement stores and Ace always have especially things that I need that I cannot find anywhere else. And this is my local hardware store for my town. I also like the fact that they give veterans discounts. The staff is always helpful and friendly.

It's great to have  in your area but it's the young girls are snooty

I’m leaving this here because the customer service email or line doesn’t work. Be careful
When buying stuff from “ great value” their product quality control isn’t good.

I bought this chick peas can on 6/18/2023 ,I opened it today and found two metals inside of the can. This is unacceptable, you have to improve your quality control procedures.
Selling contaminated food isn’t legal this is a public healthy thread.

Their best thing is lower prices. I am trying store brands and finding them generally to be the same quality as Major brands. I took a real chance and bought chicken breasts and various cuts of beef. The chicken was excellent. The ground sirloin was as good as any competitor for choice grade. Not been disappointed with any products. They have a problem keeping some grocery items in stock. They restock constantly so maybe I came on the wrong day for lime Gatorade. Lots of parking. Ground level. Handicapped friendly.

They had the good bottles of water I wanted they were friendly and I was in and out very fast

My roommate and I went there last night to pick up some essentials. Shout out to Jerry who was working in the home section. He saw our lost faces and asked us what we were looking for and knew exactly where to find it. I even went to look for him again after we couldn't find the next items on our list. He was super kind and helpful!

I would like to give a shout out to Charm at Walmart Customer Service on Pima road. She exemplifies what it truly means to provide excellent customer service. She greeted me with a big smile and a kind welcome. I just wanted to say thank you

Paradise Valley Ace Hardware

I used to hate Ace Hardware. But I've grown to love Ace Hardware. I purchased a battery powered soldering iron and it's garbage. Watch the reviews. I tried to take it into one Ace hardware and it's not in there inventory so they said I could return it at this Ace Hardware. I wasn't cleanest looking but when I tried to return it and told her I don't have a receipt but I'm a rewards member. She then asked if I purchased it at this location I said no and don't remember which. She said I can check I gave her my number and she pretended she couldn't find my name under my number then said you didn't purchase it here so we can't except it. Read the return policy no where does it say that. So if you have a return make sure your not leaving a job go home take a shower and dress nicely or they will treat you like a Vagrant.

This store is amazing! There are so many wonderful things for the holidays and for every day needs. I went in today for some items for a special project and Michele (with 1 L, the same as me) went above and beyond to help me get everything I needed and she was so friendly and nice. I will be going back to this store from now on.

CLINT at Ace hardware is a champion. He is very knowledgeable person in hardware section of the store. He helped me in finding the rights solution for my hardware problem. He is simply great and helps everyone extra ordinarily. I am highly impressed that way he handles to the problems. He is an great assess for Ace Hardware.

Big KUDOS to CLINT!!!

I love this place but be aware that there is no restroom here. Also It would be helpful if they had an employee who would be available for assistance while you are looking for a specific item   We had to search around to find timers for our Holiday lights. Otherwise this would be a 5 star location.

I was very disappointed today when I went into this gigantic huge beautiful Ace Hardware. There’s so much stuff to look at here and you can spend a lot of time in there, but if you have to go to the bathroom well you’re gonna have to go to the Circle K in the parking lot across the street!

his sign says he’s the most helpful, but I’m gonna question that now. Sorry Artie that size of a store should not be afraid of having bathrooms open to the public and Scottsdale.

This place is fantastic!! I did not have trouble looking for someone to help me. It's not like those other Big places. Greg was really helpful and attentive. He helped me with a little project. I always have good luck with the employees there. They are the best!!

Definitely the go to place for just what you need that the bigger places overlook. More times than I can count this place has the right item other places don’t. Excellent selection with a wide range of items, superior customer service, easy in and out parking.

Greg & Sal are amazing! They helped me put together a piece I needed to get my reverse osmosis running after changing out some filters. They went over and above what I expected by putting the piece together for me in the store. I had been to multiple Home Depots and other plumbing stores, but their service surpassed all those other stores. Thanks guys!

They’ll get you what you need. They can just be judgmental as hell sometimes. Is it really so hard not to laugh in someone’s face?

Absolutely amazing shopping experience here! Greg is the best, he helped me with figuring out exactly what I'd want/need for my project. Excellent selection, the store is well stocked and maintained. I'm very happy to return again in the future!

I really wish pick up was available years ago but I am so thankful it is available now. Having the ability to shop online without the stress of going into the store is game changing! Thank you Walmart associates for all your help. Honestly if this was not available I don't think I would be able to get my shopping done due to my disabilities. It does feel like maybe I spent a little more money doing it this way however, the few extra dollars that I feel like I spent was worth it.

Another well organized department store though I did have a hard time finding the clearance aisle.

I needed to replace a car battery but the automotive department was closed for the evening. Ann at the customer service desk was INCREDIBLY knowledgeable, friendly and helpful. She was able to help me do a warranty swap on the battery and took care of everything I needed. Kudos to Ann! I'd give her a million stars if I could!

Feels bigger than most Walmart locations, self checkout on both sides.

Came here to spend my Butterball gift check I received from work(a check I can spend on any food items in the store......) and the employee checking me out took forever and couldn't figure out how to charge it. Brought a manager and he couldn't either. Get some smart employees Walmart. You need to step your game up at this store!

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