Harbor Freight Tools

Minus the homeless people sleeping outside the planned parenthood next door it was a good experience because it easy to find what I needed because of the helpful staff.

This is a really nice store. It has a very extensive selection of tools that you don't find in many stores.

Nice staff that answered our questions and got a discount added to our final bill. She was friendly and professional.

Bought a table saw just under three months back due to older one going caput. Well I bought the wrong size blade and I called them and they allowed me to replace it with larger blade small cost. Very friendly.

Awesome found everything that I needed. And even greeted as I walked in the store very nice.

O'Donnell Ace Hardware

I stopped in over the weekend because I was looking for Mrs. Meyer's Acorn Spice hand soap. I called the University location because they're closer to where I live, but the helpful woman who answered the phone, told me that the Beaver location was the only one of their stores that had this particular scent.

So, I headed over here but I couldn't find that scent. A young employee asked me if I needed help and I told him my plight. He checked and said they had six in stock somewhere in the store. He went to look for them. A short time later he came back with someone who I assume was the manager. He assured me they were looking for it. They just didn't know where in the store they were. After some time later he told me he couldn't find it but he offered to take my name and phone number and would call me if they found it. I thought that was very nice of him to do that. I've never had any store manager do that before. I was very impressed. In fact, when I haven't been able to find a product in most big box stores and ask an employee for help, they usually give up after 30 seconds and tell me they must not have it if it's not on the shelf and don't even check in the back for me.

But my visit wasn't a total loss because I found my all-time favorite Mrs. Meyer's hand soap there—the Iowa Pine scent. I felt like I struck gold. I have never been able to find any of the seasonal scents (which are way better than their regular scents) in any of the big box stores like Target. When I looked on the shelf here I even saw more seasonal scents than I've ever seen before. I was in hand soap heaven!

I was very impressed with how clean and bright the store was. They have a large selection of Yeti tumbers and coolers, too. I love this store! I wish I could give this review 6 stars. These guys know the true meaning of excellent customer service; something that is sorely lacking in most stores these days. I will definitely be a repeat customer.

An awesome neighborhood hardware store. They usually have everything I need. They are always friendly and helpful. Highly recommended. Great people.

I bought my Ego mower here and had great customer service at the time of the sale and with a warranty issue

I am done ordering online from this company. Whenever it says so many of an item in stock, then
when order is completed and card charged, I get an email saying item is out of stock.
This has happened several times.

The staff was extremely rude and couldn't be bothered to help in any sort of capacity

Johnston Ace Hardware

The older man that works the cash register thinks it’s okay to call women with short hair “Sir”. Then when he knows he made the mistake, doesn’t apologize. He just grins. It wasn’t clear to me if he thought he was funny, or if he was just ignorant. Either way, it was hurtful and rude.  I would be willing to bet that he doesn’t call men with long hair “ma’am”! They clearly do not teach customer service or how to actually be helpful in this store. Also, the prices are unnecessarily high. Will not go back.

Never had any issues! Went to get coating for the Cornhole game I made for my bf and wasn’t even sure where to start. I had a product and the staff helped me took for it. He also provided other suggestions and was very knowledgeable. I was carrying my 2 year old and he carried my products to the cash register. Very friendly staff!!

Unmatched service, I am in there several times a week for service on chainsaws chains, etc.. They always get the project completed in a timely manner and communicate throughout.

Love these guys.  I hope this location stays open forever and ever. It's truly a great store.

As soon as you walk in, they ask if you need help.  I always need help, and they are lifesavers. Literally. They made sure I got the right WATT light for my aquarium so my fishes don't die.

Best customer service, and good quality work that they do for a lawn mower always have a happy face on to Green in the store

Walmart Supercenter

Very surprised! I expected to wait awhile for them to bring out my purchase. Not today! I maybe waited 3 min, and the only other time I used curbside pickup was almost as fast. From my experience, they have definitely been on top of it! Thank you!

I am very pleased how this store is run considering the amount of people that come and go.  It is clean and tidy. I usually shop groceries because of quality as well as low price. The produce here is awesome! Occasionally,  at busy times, some stock may be low, but there is a worker replacing in timely manner. Having self checkout keeps price low. Shopping does take time. People need to be patient and understanding of this. Employees are busy and some may not smile, but they do their job well. I do understand everyone is different. I, myself work with a few autistic people that know their job and speak very little. Thank you for all you do!

Maybe if the curbside pickup worker would pay attention to what he was doing instead of asking me if I have a boyfriend or hitting on me with his pants half way down maybe my curbside pickups would’ve gone a lot smoother. My delivery (for someone else mind you) was missing a lot of stuff and didn’t even have any bags!!! He just threw the stuff in without bags which made it a hassle for the customer I was delivery to through Spark. So thanks a lot for the one star rating. Hope whoever got the rest of the groceries enjoys them while I got a bad rating. 🙄

I placed a pickup order yesterday and when I got there, the store had apparently been evacuated due to a gas leak and I was unable to pickup my order. I was frustrated that I wasn't notified about the situation before I got to the store and annoyed that it took nearly 15 minutes for an employee to take the initiative to explain the situation to me. I was able to pick up my order today, but my experience yesterday was disappointing.

I shopped and got stuff, then I left. Lol, the truth is that they have the isles full of pallets of merchandise to stock the shelves and so you can't get around easily or hardly.  And barely any of the employees know the English language.  So don't even try to get pointed in the right direction.

Park Fair Ace Hardware

Great store, has everything you need with knowledgeable staff.  Fantastic annual maintenance service for snowblowers & mowers-store will pick up & deliver.  The best window & screen replacement store in the metro with the most reasonable prices.

Helpful & friendly staff. Always willing to help. The only ACE I go to!!

They have a pretty good variety of products but can sometimes be a little more pricey. Convenient and also have key making services. Knowledgeable staff.

This is a great place to shop local! They are so helpful and have everything I need every time. Rusty knew exactly how to help me and gave great advice. I really appreciate it!

Would not recommend getting a storm door window replaced here.  Very poor workmanship.  When I sent pictures to management they denied even doing the work.

Ace Hardware of Ankeny

I live 5 minutes from two big box hardware stores, but choose to drive out of my way to go to Ace Hardware.  Every time I need help finding something, a knowledgeable person will show me exactly where the product is.  Everyone is friendly and the store is big enough to have what I need yet not so large that it’s overwhelming.  If you sign up for their rewards they will send nice coupons in the mail, and the 3% back with the Apple Card is great too!

I can’t say enough good things about this business! But the customer service is by far the best! Someone always takes the time to ASK ME what i need and provides expert advice! I explain my project and a worker will think of everything i could possibly need for it! Our latest project was painting our inserts and we got all our supplies and paint from here!

I had two things going on at once. Started my snow blower, didn't work very smooth called ace. They picked up the blower and had it running great in a few days. I also had two cracked basement windows. Went to Ankeny Ace talked to John, he cut some plexiglass for me while I waited. Recommended some caulking went home and fixed the two windows. They are not always the cheapest but they know what their doing.

Perfect. Had exactly what I need for reasonable prices. Great selection. Great staff and clean environment.

Great little hardware store. I like the fact that I can buy the nuts and bolts, etc., piecemeal instead of a whole pack like the big box stores sell. And, I'm now an ACE rewards member!

Boone Ace Hardware

I like exploring all the different things they sale here. I prefer to only shop here after 4:30pm as the kids who work after school are so helpful and nice. During the day the adults are very unwelcoming and make you feel likea nuisance for just stepping through the door.

Very helpful.  Good products, reasonably priced.  Yes, more expensive than WalMart, but much better quality.

Went to Ace for a brass fitting, hose clamps,  and seen a role of electrical tape that tickled my fancy. They had exactly what I needed. They always ask me if I need help when walking in the door.

I wish they would carry less stuff that Walmart has. Because they'll never be able to beat the price on grass seed, lawn ornaments or grills. And instead focus more on the home repair and improvement. I think a solid third of the store space is wasted on things Walmart has at better prices. With that extra space they could carry some green treated lumber or composite lumber! Or here's a crazy idea how about a plain black shingle for repairs after storms.

Only employees I seen were young kids that wouldn't have a clue if you needed help with anything no one even asked if needed help. Nothing like other ace's.

Atwoods

This store has a little bit of everything...farm supply, pet supply, auto maintenance supplies and even hunting supplies....and very good prices to boot.

I bought a pair of work boots for my soon. They were too big and needed to be returned. I went in an hour before closing in a Sunday evening. There were only young teenagers working. Only one check out lane was open and the line was 8 people long. A young lady opened up the customer service line to process my return. She wasn’t very happy with me for some reason and was very short. There were multiple young people working and walking around while the one lane was open for the other customers to check out. We personally won’t go back if we can find the items we need somewhere else.

My go-to store for several things and I've always encountered great service so far.

Great selection of winter coats for all price ranges. Decent customer service.

Always a great place to go they have a little bit of everything.

Its very hit-or-miss here. Some employees are absolutely great people. They will go out of their way to be friendly and helpful in any way possible. Then there are a few that just ruin the experience. They would rather spit on you than help with anything.

The store itself is great! I really like the clothing section. A bit jealous of the business pants at this location vs the one back home. Very clean and organized. Was able to find what I needed pretty quick.
Would’ve given 5-⭐️, but the employees seemed to be very angry with the world. There were a few exceptional employees that assisted me, but everyone basically looked miserable.

This Walmart superstore is slowly becoming  slum. The isles are unkempt, the shelves are not organized.  The produce isles are super messy. There's random shoppers with dogs in the produce and meat area.

The bathroom is worse than the rest area in Florida.  Super dirty, trash bins are full and debris littered the entire bathroom.

It's disappointing to slowly see your favorite grocer self destruct.

Aldi across the street is a better option, there are hyvee or fareway down on 8th street.

They finally repave the parking lot, but the interior remained unkept..

Poory managed and slowly deteriorating.i recommend going to Aldi across the street, Hyvee or fareway down the road.

This is the nicest Walmart I've EVER been to!  All employees were pleasant, helpful and smiled when I spoke to them and asked for help.  NOT ONE were on their phone ... At all!  The store was clean, organized and it was overall a pleasant shopping experience.  Considering I walked a mile to get there, it was well worth the visit. I'm 100% certain the employee demographic had a lot to do with my positive experience!!  I was there in the early a m.  Thank you!!

Where to start....Small quick grocery pick up tonight.  Went to the cashiers and NO CASHIERS!!!!   Not a one.  When I asked a staff person to get a cashier I was informed that no one currently present was able or available. Now for a disabled person such as myself, having a cashier person is not only convenient it is necessary for my shopping experience. As I am hanging onto the the cart and my cane for balance, the store employee looks me dead in the eye and says "You will just have to do it yourself."  Can you imagine the frustration, anger, and humiliation one feels in this instance??  During this ordeal only ONE employee attempted to help. The ladies (a cashier and team leader) actions were worthless, condensing, and without a shred of compassion or smidgen of customer service expertise. As I was laboring and causing myself pain trying to scan heavy (to me) items, maintain my balance and suppress the screaming urge to just leave everything I needed in the cart and leave the building, I watched the very same folks telling another customer that there was not anyone who could help him get gift cards at the self check out, there was no one who could open a register, and it must be his (cards) fault the transaction wasn't working. This was after I watched them "teach" this poor customer how to do a Wal-Mart gift card at the self checkout.  I have seen many levels of customer service in my 5 decades, watching, tonight, Walmart's winning race to the bottom was both breathtaking and disgusting.

I just want to give a shout out to Sara. (Hope that's how you spell it). Personally I would give her 5+ stars. She's very personable, cares about people, takes time to help in any way that she can, mannered, funny and has great insight! This place is better with her in it!

"BEWARE*. CASH ONLY ....Have had my banking information stolen 4 times using my card at the checkout. Not sure why this Walmart is so sketchy but I only use cash for all purchases. I go elsewhere if I need to make a big purchase.

If I could choose ZERO STARS I WOULD!
Online pickup took over 20 minutes even though the staff spoke to my husband before they went back inside. This was at approx  10pm...no other customers were there. My husband called me saying that nobody was coming and that he was feeling ill. I  called the number to speak to online orders staff, there was no answer and the call was redirected to the help desk...tried to explain what was happening but she interrupted me! THEN when I was still trying to explain she hung up on me!!! We will never shop at Walmart again!!!

Website doesn't match the store
Hours are different even when you call. Money center does not cash personal check over 200.00 which website says $1000 and up with additional charges. Store is a mess. Staff does not great you. I have to use a cane so I use the electric cart when there and the greeter came and grabbed me when going out by the shoulder and said I can't take it out of the store to my car.

Overall not a terrible place. Be careful with the rotisserie chickens. We bought one and when we got home we wanted to eat it and it was raw in the middle.

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