Johnston Ace Hardware

The older man that works the cash register thinks it’s okay to call women with short hair “Sir”. Then when he knows he made the mistake, doesn’t apologize. He just grins. It wasn’t clear to me if he thought he was funny, or if he was just ignorant. Either way, it was hurtful and rude. I would be willing to bet that he doesn’t call men with long hair “ma’am”! They clearly do not teach customer service or how to actually be helpful in this store. Also, the prices are unnecessarily high. Will not go back.

Never had any issues! Went to get coating for the Cornhole game I made for my bf and wasn’t even sure where to start. I had a product and the staff helped me took for it. He also provided other suggestions and was very knowledgeable. I was carrying my 2 year old and he carried my products to the cash register. Very friendly staff!!

Unmatched service, I am in there several times a week for service on chainsaws chains, etc.. They always get the project completed in a timely manner and communicate throughout.

Love these guys. I hope this location stays open forever and ever. It's truly a great store. As soon as you walk in, they ask if you need help. I always need help, and they are lifesavers. Literally. They made sure I got the right WATT light for my aquarium so my fishes don't die.

Best customer service, and good quality work that they do for a lawn mower always have a happy face on to Green in the store