MoreThanGates

Art and his team are true pros. At a time when it's hard to find people who take pride in their work, they were willing to troubleshoot the obstacles to redoing our gate system, and find solutions that work perfectly. They turn up on time, they're professional and respectful of your time and property, they know *exactly* what they're doing, and they don't stop until the job is completed - properly. Thanks for doing such great work.

The owner Art is a fantastic guy, with an eye for quality and a great team to match. They work great in tight deadlines and the product they put out is second to none. Would definitely recommend for any commercial or residential project you have in mind.

I can’t believe I spent years getting out of my car and dragging my gate shut. I am so happy to have a beautiful solar powered automatic gate. I loved working with these guys. I did have to be a little patient, they had jobs in front of mine, but in the end they did hit all their estimates on how much time it would take. Everyone I dealt with did an excellent job. Omar took my idea and turned it into a fantastic design. They put my gate together and gave me a choice of some very cool finishes. Harold and Cecil came out and did a great job setting the gate with all the attendant electronics and a solar panel set up above my trees and worked to make sure everything was to my satisfaction. Cecil came back the next day to do some extra detail work for me and to make sure everything worked properly and that I understood the whole system. I was really impressed with these guys and their attention to my concerns. Art drove back up to the mountains a couple weeks later to make sure everything was working properly and I have no doubt that if any issues do arise they will stand behind behind their work and take good care of me. I very happy I went with this company and I would use them again for any work that falls in their wheelhouse.

Excellent service is the only way to describe the service that we received from the technicians and the owner himself.  Art, the owner was in the job site to be sure that we were pleased with the installation of our new system and Tim the technician went above and beyond providing professional,  courteous, and overall exceptional service.   We recommend MTG.

Being a local business owner myself, expectations for quality work is very important to me.  I encountered an issue with my electric gait, I contacted More Than Gates that morning and within 2 hours the owner himself arrived to troubleshoot and fix the issue.  He not only fixed the gait issue, he programmed all 3 of my vehicles to open the gait AND both garage doors.  as well as programmed all of my hand held remotes.  Even further, he re-sealed all of the sensor pads located In my driveway.  The owner Art Edelhoff runs a tight business, VERY knowledgeable and a pleasure to work with. I without reservation would highly recommend him and his business, if you want top quality work.

Sandia Sunrooms & Windows

Dear Marvin Doors,

Here are the additional photos you requested. The top of the right-hand door is "bowed out" compared to the bottom, which is flush with the left-hand door. This will quickly worsen over time until the doors can not be locked at all.

Please be aware of the history here: the units were installed and adjusted, a few weeks later they fell out of adjustment; Sandia sent someone back to adjust them (twice); they worked for awhile but soon fell out of adjustment again and failed to lock again.  So we contacted Sandia again and they sent "Jory" out; he adjusted them (the third time, now) and pronounced the doors defective and needful of replacement.

But nothing happened so we contacted Sandia again, and spoke to Norm from Sandia.  Norm disparaged Jory's professional skills, while saying that Jory did NOT think the doors defective (almost certainly a blatant lie), and sent "Thomas" out to check the doors. Thomas also pronounced the doors defective, and stated that they should be replaced under warranty, which is exactly what Jory told us; Thomas did not bother to adjust the doors again, figuring they would soon be replaced anyway.

Again, no word from Sandia; so we called them yet again, and once again, Norm told us his "parallel universe" story, this time using Thomas rather than Jory.  This is all crazy, obviously!

And no, this review is not a "duplicate," you ding-bats, since both Jane and I were BOTH screwed by your very dubious customer service policies and unwillingness to stand by your products.  Two people, two "screwings," two people cheated out of their hard-earned money.

I urge anyone considering doing business with Sandia Sunrooms to wade through the SEA of one-star review for this business, and you'll get a better handle on the lack of business ethics this company offers.  It could happen to you.  You've been warned.

After moving into a used house we discovered that the back sliding door was in poor shape. It didn't seal and was hard to slide. When a good tax return left us with some disposable funds to work with we contacted Sandia Sunrooms to replace the bad door with a swinging door.
Sandia deals in Marvin doors, and they had an excellent single-swing French door unit that could replace our slider. The sales person was helpful and thorough. The installer was professional and efficient. The subcontractor that cleaned up the stucco was skilled. Overall we just could not see a way to improve the job.

Dear Marvin Doors:

Just to bring you up to date, Sandia Sunrooms has decided not to assist us further with the ongoing problems we are experiencing with our Marvin Doors, which they installed on September 25, 2022, and which have been giving us non-stop problems and headaches ever since.  Their current position — at least, according to “Norm” at Sandia — that the doors are fine — contradicts the findings of two technicians they sent out recently to inspect the doors, and flies in the face of all evidence and actual experience with these troublesome doors here in our home.

It is our considered opinion that Sandia Sunrooms has acted in a dishonest, irresponsible, erratic fashion, DELIBERATELY, in order to create confusion and (ultimately) free themselves of the obligation to stand behind its product and its service.  There is no other rational explanation for the disconnect between what we were told by “Jory” and “Thomas,” Sandia’s door technicians (du jour), and what “Norm” has told us they told him.

It is ALSO, certainly, our opinion, that Marvin should find a better, more ethical dealer in our area, and “divorce” themselves from Sandia Sunrooms at the earliest opportunity.

Please keep us up to date on the progress you are making in having this ongoing, long-standing problem with our Marvin Doors resolved.  From our point of view, with trouble like this, there is no such thing as too much information, only too little.

Thanks!

Steven Salemi
Jane Fritz Ruge
Cerrillos

My cover porch looks amazing! What great men Ramo and Juan, so professional and SO hardworking. They take pride in their work! It took a while to get it all done, but it was well worth the wait. So exited for summer to come so we can enjoy our new covered patio even more!!

Our new windows have made all the difference!  Not only is our home more efficient, it looks wonderful. Working with SS&W was very pleasant. Their on site consultation and installation were great, and a follow up visit to address an issue was very easy and their service was excellent.

American Restoration Water & Fire LLC of Albuquerque

Very grateful to have had this amazing company work on my house. They were really quick and professional. Very respectful and hard working guys. I would recommend them to everyone!

WOW!!! This is the best repair job my house and I have ever experienced! Andrew and Marvin my text were professional and FAST and did an amazing job! Nikko my project manager did everything to make this job go as smooth as possible… from scheduling and keeping me informed to working with the insurance company… This team is amazing… Highly recommend!

A while back my parents had a roof leak in their home, since my mother was having treatments for health issues at the time the work needed to be very clean & dust free. Thank goodness for Donovan from American Restoration he covered all the carpets & entry way organized & cleaned up before leaving every day. He is a very knowledgeable & helpful individual who cares about his customers & works hard to achieve perfection, repairs were seamless, can't even tell there were holes in the ceiling! Thank you Donovan & American Restoration for your amazing work!

We discovered a significant mold problem during our kitchen remodel and decided to go with American Restoration based on Google reviews and availability. A tech arrived at our house within two hours of our call on a Saturday. Abner was friendly and knowledgable and was able to put up a temporary containment to allow us to stay in our home until work could begin the following Monday. Elena was assigned as our project manager and she was absolutely amazing throughout every step of the process. She truly went above and beyond to make sure we had everything we needed and to answer all of our questions. She worked directly with our insurance company and was always available if we needed her. Abner's work was top notch – clean and efficient, and he explained each step of the process and what we should expect. The entire process was completed in just a few days, and Elena made sure to help us get a reconstruction team set up before she closed out our file. I would recommend American Restoration to my own friends and family without hesitation.

My grandma and grandpa Santiago, really loved eddies work from the content department. He was very informative and friendly. And based on what they told me. I will be a new client. Tell him thanks a lot.

Alameda Gates

I had a large gate that needed repair. Alameda Gates promptly returned my call. They showed up on time. Bruce (the owner) gave me several options for the repair. He and his assistant took the time to get my gate working better than it has in 20 years. Also, he stayed with the original price. No price hikes halfway through the job. I am very glad I called Alameda Gates.

Bruce (Alameda gates) has worked on two of my properties doing various gate work. I am very pleased with the quality of the work and he is always quick to respond when I need some maintenance. I recommend him, 5 stars.

From horse fence, chain link, security doors, iron pipe fence, rolling gates, large swing gates, we have them all. We will always call Alameda for new construction or maintenance of our properties. Nothing but outstanding value, service, and follow up from this organization.
Thanks Again

I met Bruce when he installed our gate and , that was 12 years ago and we never have had an issue , just  Maintenance, I think Bruce is a great guy and I totally recommend him..

We had gates that were falling apart so badly they couldn't even open anymore. We called Alameda Gates and they came and gave us an estimate, and did the work in under a week! The gates look beautiful and are very well made. They even hauled away some carpet for us. Wonderful people!

Aire Serv of Longview

Derek was on time, very efficient/thorough, & professional!!! Love Aireserv and recommend to friends all the time!!

I have used AireServ for both my business and commercial needs and I have been pleased with every aspect of their service.

Very reputable company in East Texas . All their Techs are reliable and
knowledgeable.I would recommend them highly.

Glass Doctor of Vienna

They took care of our window promptly and to a high level of professionalism.

Dalton came out to help with a little heating issue we were having. The service he provided was top notch! Dalton was extremely professional and got us back up and running in no time at all. We will definitely be using AireServe again! Amazing service!

Derek was here to do my inspection etc, he notified me via text and email that he was coming so I loved the exact timing versus the “window of 4-6 hours” like other companies!! Always a job well done! Informed me at the end follow up , questions etc! Very professional and knowledgeable. Very much appreciated

Derek Long does a wonderful job. He is prompt, professional & polite. I’ll bet Aire Serv would like to have more employees like Derek. After using Aire Serv for several years, it is like having a family friend visit. We appreciate your service!

We have used Aire Serv multiple times, Derek is awesome, he always goes out of his way to explain the problem and even provides photos and videos, we have never had any issues with any of his repairs.  I highly recommend Aire Serv, fair pricing and high integrity business practices.

Have a homeowners warranty on home just purchased, but authorized service company could not service until multiple days later. Casey with Air Serve not only responded quickly to appointment request, but had equipment repaired in less than 12 hours after request was submitted and assisted in completing request to be reimbursed via home warranty company for the covered repair.

Aire Serv of Lake Geneva

Jason was very knowledgeable and gave me different level of suggestions to improve my heat level in my old farm house!  Didn’t try to sell me a new larger expensive furnace like some contractors would.   Appreciate him explaining all he was doing and what the furnace issues are.

Jason has been maintaining our furnace and AC for years,  always shows up on time and does a thorough job for a reasonable price.  We recommend Jason and his company!

We called this morning hoping to get an appointment in a couple of days, Aireserv was able to get us in today to check on our air conditioner that wasn’t functioning properly. Jason was able to diagnose our issue, tell us what would be best, and get us back up and running very quickly! Thank you so much!

Very happy with the service. Here when said, good to deal with Very honest

We've been using Absolute Comfort for over 20 years. Always answers and some how will be at your home that day.  Jason has been our regular Tech since he was young an learning the business.
Thanks for your wonderful service.
Lucinda Wirczorek
Twin Lakes, Wisconsin

Aire Serv of Smith County

Air Serv is very dependable and takes care of their customers.  I appreciate their honesty. I was cheated out of over $500. by my previous service company. ..They wanted to put in the same amount of fluid the next year they came.  I told them I would think about it and called Aire Serv who had been recommended
by a friend. A.S. said my A.C. unit needed nothing and probably no fluid was even added last year. This is my 3rd yr. with Aire Serv and I continue to be very pleased with their service.   Very nice, also.

HVAC Tech arrived on time, with text sent when he was on his way.  He went about very thoroughly checking my system, was efficient, and when he was finished, he went over with me everything he had done. I was very pleased with his service.

The scheduler got us in the same day even though it was not urgent. Our tech Josh was great! On time, quick diagnosis, quick repair, and very knowledgeable!

Ryan was very professional, courteous and knowledgeable.  We hope to use him again in the spring to test our air conditioner.

I highly recommend AireServ in Tyler for a/c & hvac maintenance.  They are professional, prompt, and a trusted company in the local community for many years.  I have been their customer for 4 years & would recommend them heartily.

Ace Handyman Services Tyler

Will arrived early and ready to get started! He did a beautiful job hanging a large diptych above our fireplace. The art is a total of 4 feet across and weighs over 40lbs. Will carefully measured, calculated, and re-measured to be exact. Honestly, it is perfectly hung, straight, and stunning!! Afterward, Will stayed to install retrofit LED recessed lights into our existing ceiling can lights, both inside and outside the house. It was wonderful to have 2 large jobs knocked out in 2 hours! We will definitely call Ace Handyman Services again in the future!

Today Eric, with Ace Handyman Services came to my home to preform some repairs. Eric and his team are outstanding from the first phone call; to cleanup. For starters, I was able to actually schedule a specific appointment time, not a window. Eric showed up ready to work and onetime. He listened to what I wanted done, made a few suggestions and started. When the work was done I was amazed.
I would highly recommend Ace Handyman Services Tyler!
Keep up the great work.

We worked with Will on several projects around my Dad's place. He communicated very well and the work was top notch. Will took pictures of everything. We aren't local, so we were able to see all of the work through the photos and know it was handled professionally. Sheryl in the office helped setup everything, sent us the photos and kept us in the loop. Highly recommend!

Robbie and Eric are amazing! They put down flooring for us and made my house really feel like home! Super personable and provide great recommendations. They far exceeded any expectations I could have ever had! We will definitely use their services again!!

They checked on us to see if the job done a little over a year ago was holding up well.  We were having a problem with water getting under the door of our storage building.  Eric came out and was able to fix the problem.  Their 1 year warranty was a blessing indeed. Highly recommend them for any work needed around or in the house or storage buildings!

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